25.05.2015 Views

SPINAL NETWORK NEWS

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System<br />

UPGRADE<br />

The latter part of this year has seen us seriously upgrade our<br />

organisation systems here at NZST. With the help of KOORB<br />

Consulting, we installed a database system (Microsoft<br />

Dynamics CRM) that now ensures we have accurate records<br />

for connecting and communicating with everyone we deal<br />

with. Although we are still learning to drive the new system,<br />

we are thrilled so far with what it can do for us, and are<br />

very excited about its capabilities for the future. We wish to<br />

acknowledge the outstanding effort that KOORB put in, with<br />

special mention of Ian Luxton, our CRM designer, and Kristy<br />

Brown, our account manager.<br />

Essentially, we chose KOORB for a couple of key reasons;<br />

they worked very hard to get to know us and understand<br />

what we do and what we needed the CRM to do for us. We<br />

believed that they ‘got us’ and understood our unique needs<br />

as a not-for-profit organization, and they gave us a lot of<br />

confidence at the outset of the project. They have delivered<br />

powerfully on that confidence, and have continued to work<br />

hard with us now that the system has gone live.<br />

Second, they are a 100%-Kiwi company, and we love to<br />

support Kiwi business. If you are looking for a new business/<br />

organisation system, we recommend them highly, and would<br />

be happy to chat further about our experience with KOORB.<br />

Hans Wouters - Project Manager

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