Croydon Cashless Schools Allyson Lloyd 589kb
Croydon Cashless Schools Allyson Lloyd 589kb
Croydon Cashless Schools Allyson Lloyd 589kb
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
PREPAID2010<br />
The <strong>Croydon</strong> Approach<br />
CASHLESS SCHOOLS<br />
The <strong>Croydon</strong> Approach<br />
By<br />
<strong>Allyson</strong> <strong>Lloyd</strong> & Marianne Lewis
The Vision….<br />
Cash free payment<br />
channels<br />
Increased Take-<br />
Up/Flexible meal<br />
options<br />
Improved Service<br />
Efficiencies<br />
Centrally managed<br />
meal reporting<br />
system.
Today….<br />
Over 80% of <strong>Croydon</strong> schools are cashless<br />
Total <strong>Cashless</strong> Payments to <strong>Schools</strong><br />
£9,000,000.00<br />
£8,000,000.00<br />
£7,000,000.00<br />
£6,000,000.00<br />
£5,000,000.00<br />
£4,000,000.00<br />
£3,000,000.00<br />
£2,000,000.00<br />
£1,000,000.00<br />
£0.00<br />
2007 2008 2009 2010<br />
Total
Consistent Increase of online payments<br />
Over £750K of efficiency savings achieved to date.
In addition to efficiency savings, we’ve<br />
achieved ways to improve:<br />
<br />
<br />
<br />
<br />
<br />
Child safety<br />
Convenience for parents<br />
Accountability<br />
Social Inclusion<br />
Reduction of the carbon footprint<br />
<br />
<br />
<br />
<br />
<br />
Parents – can see child’s menu choice<br />
Caterers – can monitor trends & forecast<br />
LEAs – get objective measures for food/healthy school policies<br />
Pupils – get real data to use in the classroom<br />
Government – gets a true picture of food in schools.
PREPAID2010<br />
The <strong>Croydon</strong> Approach<br />
Critical<br />
Success Factors<br />
Marianne Lewis<br />
<strong>Cashless</strong> <strong>Schools</strong> Programme Manager
Recognised that it was about change..<br />
Cultural/societal changes<br />
Re-engineered processes<br />
Variety of initiatives<br />
Wide range of stakeholders<br />
The need for board-level support
Developed an approach...<br />
Project Board<br />
IT Audit<br />
Procurement Specialist<br />
Detailed implementation schedule<br />
A Phased approach<br />
Extensive Communication<br />
Post Implementation Reviews<br />
Ongoing Support (e.g., refresher trainings, user<br />
group meetings etc)
Communication was key….<br />
1-1 School Briefings<br />
<strong>Cashless</strong> <strong>Schools</strong> Kick-off conference<br />
Stakeholder/Project Board meetings<br />
Regular email & programme updates<br />
E-Pay website<br />
School Administrator meetings<br />
Finance/Budget advisor meetings<br />
Multiple letters to parents<br />
School newsletter inserts<br />
General Informational leaflets<br />
School Parents Evening
PREPAID2010<br />
The <strong>Croydon</strong> Approach<br />
The Future<br />
<strong>Allyson</strong> <strong>Lloyd</strong><br />
Corporate Catering Manager
What the future holds…<br />
Completely cashless schools by April 2011 for all<br />
items (e.g., school meals, trips, music lessons etc)<br />
Low balance text reminders & automated top-ups<br />
More integrated and web enabled FSM application<br />
& renewal process<br />
E-Pay school shop and school funds facility<br />
Online and classroom enabled meal pre-ordering<br />
system.
In Summary…<br />
It’s opened up a whole new world of possibilities<br />
& different way of working<br />
• Excellent audit trails<br />
• Comprehensive National Indicator data at the touch of<br />
a button<br />
• Help with targeted work to increase meal take-up.
Change language