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World leaders in<br />

prepayment solutions


Over<br />

25years<br />

experience<br />

<strong>Conlog</strong> specialises in providing holistic electricity prepayment<br />

solutions to enable utilities worldwide to effectively collect, manage<br />

and protect their revenue.<br />

Our offer comprises prepaid electricity meters, vending and<br />

revenue management solutions, as well as all the necessary support,<br />

consultation and training required to ensure your project is a<br />

success.<br />

<strong>Conlog</strong>’s pioneering spirit, coupled with an unrivalled depth of<br />

experience in prepayment which spans over 25 years, has resulted<br />

in us developing numerous world firsts and industry standards. It is<br />

this spirit and the embracing of technology that continues to drive<br />

us to provide solutions to address the challenge of service delivery.


Global footprint<br />

<strong>Conlog</strong>’s headquarters are based on the east coast of<br />

South Africa, however the company is a truly global<br />

operation, with customers spanning more than 30<br />

countries on four continents.<br />

In addition, with the world’s largest installed base of<br />

over nine million STS prepaid meters and the<br />

associated vending infrastructure, more than<br />

45 million people interact with a <strong>Conlog</strong> product<br />

each day.


Smart Solutions<br />

Prepaid metering portfolio<br />

<strong>Conlog</strong> specialises in prepayment solutions and therefore our<br />

metering product range is one of the most comprehensive in the<br />

industry.<br />

Customers are able to select from single phase devices for the<br />

residential sector, through to three phase devices for light<br />

industrial applications. We also offer a variety of metering<br />

footprints, to enable cost effective solutions for the deployment<br />

of prepayment into both new and retrofit environments.<br />

Metering footprints available:<br />

> Common base: designed by <strong>Conlog</strong> and now an industry<br />

standard, the common base metering device comprises a two<br />

part housing – being a wallbase and the active meter. This<br />

configuration allows for the pre-installation of the wallbase,<br />

following which the meter is secured into the socket wallbase.<br />

> DIN rail: a standard widely used for mounting circuit breakers<br />

and industrial control equipment, the meter is a small, compact<br />

device which enables multiple devices to be installed in one<br />

enclosure, for example a pole-top box or kiosk.<br />

> BS footprint: traditionally used in credit metering applications,<br />

our prepaid meters are equipped with a BS terminal block,<br />

making it ideal for retrofit installations.<br />

Further, there are two meter configuration types in the<br />

prepayment industry:<br />

> Split: where the metering device is split from the customer<br />

interface keypad, i.e. the meter is placed outside the premises<br />

in a meter kiosk, or mounted on a pole. A small keypad is<br />

placed inside the premises to enable customer interaction. This<br />

provides greater security for a utility, as the metering device is<br />

not easily accessible to the consumer.<br />

> Combo: the metering device and keypad are combined into one<br />

device. This entire unit is installed within the consumers’<br />

premises.<br />

Standard features:<br />

All our meters are manufactured to the highest quality standards<br />

and are STS approved. In addition, all meters are available with:<br />

> Class one or Class two accuracy<br />

> Enhanced tamper detection<br />

> Reverse energy detection and measurement<br />

> Delayed reconnection<br />

> Programmable under and over voltage trip<br />

> History of tokens entered into the meter<br />

> Variety of consumption information<br />

> Consumption rate indicator<br />

> Galvanic isolation, where applicable<br />

“<br />

Our meters are manufactured<br />

to the highest quality standards<br />


Single Phase Meters<br />

<strong>Conlog</strong> BEC 22<br />

This single phase prepayment meter is ideal for<br />

retrofitting existing electromechnical meters,<br />

due to the British Standard (BS) footprint.<br />

The meter is installed in the consumer’s<br />

premises and comes standard with a delayed<br />

reconnection feature to protect your network.<br />

<strong>Conlog</strong> BEC 23<br />

These meters consist of a two-part housing, being<br />

the wallbase and active meter. The minimum<br />

starting current is just 20mA, enabling the<br />

effective measurement of energy efficient<br />

products. Meter variants include up to 80A, as well<br />

as a 20A device with integrated earth leakage and<br />

double pole circuit breaker.<br />

<strong>Conlog</strong> BEC 42<br />

A split configuration meter, whereby the<br />

metering device is outside the home and the<br />

customer keypad is inside the dwelling, in a BS<br />

footprint housing. The meter includes thermal<br />

shutdown protection, as well as programmable<br />

power thresholds.<br />

<strong>Conlog</strong> BEC 44<br />

This innovative meter was the world’s first DIN rail<br />

mounted prepaid meter, developed by <strong>Conlog</strong> in the<br />

1990s, revolutionising the industry. The<br />

compact design ensures multiple units can be housed<br />

in one enclosure, whilst the split configuration ensures<br />

enhanced security, as access to the meter is restricted.<br />

The latest innovation is the ability for the device to<br />

operate as both a prepaid and conventional post-paid<br />

meter and, when selecting the wireless version, it<br />

forms the building block for future smart technologies.


Three Phase Meters<br />

<strong>Conlog</strong> BEC 32<br />

The three phase, combo meter range uses a BS footprint<br />

and is one of the most robust and hardy meters in the<br />

industry. This is reflected in the device’s ability to be fully<br />

operational with only one phase powered, as well as in poor<br />

reticulation environments where the voltage can dip and<br />

spike.<br />

<strong>Conlog</strong> BEC 62<br />

This three phase, four wire, split configuration meter has a<br />

wealth of functionality, including the ability to detect<br />

tamper, even in the absence of an incoming supply. As with<br />

all <strong>Conlog</strong> three phase meters, the device is able to operate<br />

in some of the hardiest environments.<br />

<strong>Conlog</strong> BEC 66<br />

Another <strong>Conlog</strong> innovation is the three phase high current<br />

meter, which measures loads up to 250 Amps per phase –<br />

another world first. The split meter is housed within a<br />

robust metal box, with asymmetrical mounting brackets<br />

and is ideal for large residential installations or light<br />

industrial applications.


With or without strings?<br />

<strong>Conlog</strong>’s split metering technology comprises a metering device<br />

being installed outside the premises, whilst the consumer has a<br />

keypad installed inside the property. The beauty of this solution<br />

is that all the intelligence is housed within the meter, whilst the<br />

customer keypad simply pulls data from the meter.<br />

In order for the two devices to communicate, there are two<br />

options available to customers:<br />

Wired solution: simple two core cable, or twinflex, is used<br />

between the meter and the customer keypad.<br />

Wireless solution: the meter and consumer keypad communicate<br />

via radio frequency, on the internationally open and accepted<br />

license free ISM (Industrial, Scientific and Medical) band.<br />

“<br />

We have the world’s largest<br />

installed base of STS prepaid meters<br />


Revenue Services<br />

The success of any prepayment project lies in a utility’s ability to collect and manage their<br />

revenue. To this end, <strong>Conlog</strong> offers a broad range of solutions and services to ensure the heart<br />

of the prepayment project is efficiently and effectively managed.<br />

Ultima vending solution<br />

The Ultima suite of software is designed<br />

from decades of experience around the<br />

world. Highly robust and scalable, the<br />

system manages all the financial, meter<br />

and customer data for your prepayment<br />

site. The system can be used in isolation,<br />

or coupled with POWER products, to<br />

enable one of the most powerful prepaid<br />

management solutions available on the<br />

market.<br />

HOSTEDvending<br />

The HOSTEDvending solution is targeted<br />

at smaller utilities and electricity supply<br />

authorities, who prefer to outsource this<br />

service. With HOSTEDvending, <strong>Conlog</strong><br />

provides all the equipment to quickly<br />

deploy a vending solution to enable your<br />

financial and technological sustainability,<br />

whilst you focus on the business of<br />

managing electricity.


Powerful solutions<br />

Our POWERrange of products provide enhanced tools to manage your revenue and data.<br />

The beauty of the portfolio is the ability to pick and mix products, to tailor-make the ideal solution<br />

for each and every customer.<br />

POWERhub<br />

This vending service is an XML interface that seamlessly switches<br />

transactions between multiple merchants and payment<br />

channels. This means that utilities are now able to unleash the<br />

power of thousands of merchants and vendors (third party<br />

vending) to retail electricity on their behalf, no matter their<br />

existing STS vending infrastructure.<br />

POWERsale<br />

Vending software that enables a retailer to sell electricity on<br />

behalf of a utility, using the XML vend platform. This means that<br />

any retailer can quickly and easily become a vendor, with minimal<br />

financial outlay. Utilities managing their own vending<br />

infrastructure can also quickly and easily deploy POWERsale into<br />

their merchant network or billing offices, simply and easily.<br />

POWERcard<br />

Another <strong>Conlog</strong> first, utilising scratch cards and cellphone<br />

technology to retail electricity, POWERcard requires no capital<br />

outlay and enables utilities to bring vending to the doorstep of<br />

their consumers. Consumers simply purchase a card and redeem<br />

the value with their cellphone.<br />

POWERpin<br />

For utilities wanting to reap the benefit of vending via vouchers,<br />

without the overhead of managing the system, POWERpin is the<br />

solution. Using <strong>Conlog</strong>’s ever increasing distribution network,<br />

POWERpin allows the utility to turn any vendor with an<br />

accredited paypoint, into an electricity retailer.<br />

POWERpush<br />

Targeted at utilities wanting to provide lifeline electricity, or free<br />

basic electricity, to selected consumers or indigents, this<br />

software automatically distributes a monthly allocation to<br />

registered consumers.<br />

POWERcredit<br />

This credit management tool allows you to efficiently manage<br />

your network of vendors and merchants, from assigning credit<br />

limits, to transaction records and auditing.<br />

POWERcoder<br />

A web based tool for the generation of engineering tokens, such<br />

as key change tokens, clear tamper, clear credit and more. In the<br />

past, this required a complete vending infrastructure – today,<br />

any internet enabled device will suffice.<br />

POWERcomms<br />

This solution ensures your vending is always online and all<br />

components are communicating securely and effectively, with<br />

built-in redundancy and disaster protection.


Support<br />

Supporting your success<br />

<strong>Conlog</strong>’s wealth of experience and knowledge is unrivalled and the company has hundreds of years<br />

of collective experience in prepayment. This provides <strong>Conlog</strong> with the ability to guide, counsel and<br />

mentor customers in the right prepayment solution for their needs, both today and tomorrow. In<br />

addition to consulting, we offer a broad array of professional support services, such as:<br />

Infrastructure design: our specialists create an<br />

integrated and technology-proof solution for your<br />

site, which encompasses equipment, software,<br />

communication and disaster recovery.<br />

Project management: on-site project management<br />

personnel are deployed to assist you in the<br />

establishment of your prepayment site; providing<br />

best practices and, more importantly, instant and<br />

accessible support.<br />

Data management: our data specialists provide high<br />

level migration and integration of your existing data<br />

into a variety of databases and systems, to ensure<br />

you have the information you need, when you need it<br />

and where you need it.<br />

Business intelligence: there is an ever increasing<br />

demand for information that provides insight and<br />

value to the business operation. This is achieved<br />

through purpose built reports and data analysis, to<br />

ensure you have the information at your fingertips to<br />

make those critical business decisions.<br />

Service level agreements: utilities are assured of<br />

guaranteed service through the use of our SLAs,<br />

which incorporate defined response times, along with<br />

the inclusion of software updates and access to our<br />

self-service forum and knowledge base.<br />

Service centre: our qualified service personnel are<br />

available seven days a week, 365 days a year, to<br />

provide customers with first-line technical support.<br />

Accessible through telephone, internet, email and<br />

more, the service centre is also the hub for critical<br />

support deployment.<br />

Project engineers: our dedicated project engineers<br />

are available worldwide for the deployment and<br />

commissioning of prepayment solutions. With solid<br />

backgrounds in IT and prepayment, they ensure our<br />

customers’ sites are operating optimally and<br />

efficiently.<br />

Training: complementing the full suite of prepayment<br />

products is our dedicated and independently<br />

accredited training facility. Customers can receive<br />

extensive training in all aspects of prepayment, either<br />

at <strong>Conlog</strong>’s training facility, or on site at the relevant<br />

project.


P O Box 2332, Durban, 4000, South Africa<br />

Tel +27 (31) 268-1111 Fax +27 (31) 268-1500<br />

www.conlog.co.za<br />

info@conlog.co.za

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