Download - Conlog
Download - Conlog
Download - Conlog
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
World leaders in<br />
prepayment solutions
Over<br />
25years<br />
experience<br />
<strong>Conlog</strong> specialises in providing holistic electricity prepayment<br />
solutions to enable utilities worldwide to effectively collect, manage<br />
and protect their revenue.<br />
Our offer comprises prepaid electricity meters, vending and<br />
revenue management solutions, as well as all the necessary support,<br />
consultation and training required to ensure your project is a<br />
success.<br />
<strong>Conlog</strong>’s pioneering spirit, coupled with an unrivalled depth of<br />
experience in prepayment which spans over 25 years, has resulted<br />
in us developing numerous world firsts and industry standards. It is<br />
this spirit and the embracing of technology that continues to drive<br />
us to provide solutions to address the challenge of service delivery.
Global footprint<br />
<strong>Conlog</strong>’s headquarters are based on the east coast of<br />
South Africa, however the company is a truly global<br />
operation, with customers spanning more than 30<br />
countries on four continents.<br />
In addition, with the world’s largest installed base of<br />
over nine million STS prepaid meters and the<br />
associated vending infrastructure, more than<br />
45 million people interact with a <strong>Conlog</strong> product<br />
each day.
Smart Solutions<br />
Prepaid metering portfolio<br />
<strong>Conlog</strong> specialises in prepayment solutions and therefore our<br />
metering product range is one of the most comprehensive in the<br />
industry.<br />
Customers are able to select from single phase devices for the<br />
residential sector, through to three phase devices for light<br />
industrial applications. We also offer a variety of metering<br />
footprints, to enable cost effective solutions for the deployment<br />
of prepayment into both new and retrofit environments.<br />
Metering footprints available:<br />
> Common base: designed by <strong>Conlog</strong> and now an industry<br />
standard, the common base metering device comprises a two<br />
part housing – being a wallbase and the active meter. This<br />
configuration allows for the pre-installation of the wallbase,<br />
following which the meter is secured into the socket wallbase.<br />
> DIN rail: a standard widely used for mounting circuit breakers<br />
and industrial control equipment, the meter is a small, compact<br />
device which enables multiple devices to be installed in one<br />
enclosure, for example a pole-top box or kiosk.<br />
> BS footprint: traditionally used in credit metering applications,<br />
our prepaid meters are equipped with a BS terminal block,<br />
making it ideal for retrofit installations.<br />
Further, there are two meter configuration types in the<br />
prepayment industry:<br />
> Split: where the metering device is split from the customer<br />
interface keypad, i.e. the meter is placed outside the premises<br />
in a meter kiosk, or mounted on a pole. A small keypad is<br />
placed inside the premises to enable customer interaction. This<br />
provides greater security for a utility, as the metering device is<br />
not easily accessible to the consumer.<br />
> Combo: the metering device and keypad are combined into one<br />
device. This entire unit is installed within the consumers’<br />
premises.<br />
Standard features:<br />
All our meters are manufactured to the highest quality standards<br />
and are STS approved. In addition, all meters are available with:<br />
> Class one or Class two accuracy<br />
> Enhanced tamper detection<br />
> Reverse energy detection and measurement<br />
> Delayed reconnection<br />
> Programmable under and over voltage trip<br />
> History of tokens entered into the meter<br />
> Variety of consumption information<br />
> Consumption rate indicator<br />
> Galvanic isolation, where applicable<br />
“<br />
Our meters are manufactured<br />
to the highest quality standards<br />
“
Single Phase Meters<br />
<strong>Conlog</strong> BEC 22<br />
This single phase prepayment meter is ideal for<br />
retrofitting existing electromechnical meters,<br />
due to the British Standard (BS) footprint.<br />
The meter is installed in the consumer’s<br />
premises and comes standard with a delayed<br />
reconnection feature to protect your network.<br />
<strong>Conlog</strong> BEC 23<br />
These meters consist of a two-part housing, being<br />
the wallbase and active meter. The minimum<br />
starting current is just 20mA, enabling the<br />
effective measurement of energy efficient<br />
products. Meter variants include up to 80A, as well<br />
as a 20A device with integrated earth leakage and<br />
double pole circuit breaker.<br />
<strong>Conlog</strong> BEC 42<br />
A split configuration meter, whereby the<br />
metering device is outside the home and the<br />
customer keypad is inside the dwelling, in a BS<br />
footprint housing. The meter includes thermal<br />
shutdown protection, as well as programmable<br />
power thresholds.<br />
<strong>Conlog</strong> BEC 44<br />
This innovative meter was the world’s first DIN rail<br />
mounted prepaid meter, developed by <strong>Conlog</strong> in the<br />
1990s, revolutionising the industry. The<br />
compact design ensures multiple units can be housed<br />
in one enclosure, whilst the split configuration ensures<br />
enhanced security, as access to the meter is restricted.<br />
The latest innovation is the ability for the device to<br />
operate as both a prepaid and conventional post-paid<br />
meter and, when selecting the wireless version, it<br />
forms the building block for future smart technologies.
Three Phase Meters<br />
<strong>Conlog</strong> BEC 32<br />
The three phase, combo meter range uses a BS footprint<br />
and is one of the most robust and hardy meters in the<br />
industry. This is reflected in the device’s ability to be fully<br />
operational with only one phase powered, as well as in poor<br />
reticulation environments where the voltage can dip and<br />
spike.<br />
<strong>Conlog</strong> BEC 62<br />
This three phase, four wire, split configuration meter has a<br />
wealth of functionality, including the ability to detect<br />
tamper, even in the absence of an incoming supply. As with<br />
all <strong>Conlog</strong> three phase meters, the device is able to operate<br />
in some of the hardiest environments.<br />
<strong>Conlog</strong> BEC 66<br />
Another <strong>Conlog</strong> innovation is the three phase high current<br />
meter, which measures loads up to 250 Amps per phase –<br />
another world first. The split meter is housed within a<br />
robust metal box, with asymmetrical mounting brackets<br />
and is ideal for large residential installations or light<br />
industrial applications.
With or without strings?<br />
<strong>Conlog</strong>’s split metering technology comprises a metering device<br />
being installed outside the premises, whilst the consumer has a<br />
keypad installed inside the property. The beauty of this solution<br />
is that all the intelligence is housed within the meter, whilst the<br />
customer keypad simply pulls data from the meter.<br />
In order for the two devices to communicate, there are two<br />
options available to customers:<br />
Wired solution: simple two core cable, or twinflex, is used<br />
between the meter and the customer keypad.<br />
Wireless solution: the meter and consumer keypad communicate<br />
via radio frequency, on the internationally open and accepted<br />
license free ISM (Industrial, Scientific and Medical) band.<br />
“<br />
We have the world’s largest<br />
installed base of STS prepaid meters<br />
“
Revenue Services<br />
The success of any prepayment project lies in a utility’s ability to collect and manage their<br />
revenue. To this end, <strong>Conlog</strong> offers a broad range of solutions and services to ensure the heart<br />
of the prepayment project is efficiently and effectively managed.<br />
Ultima vending solution<br />
The Ultima suite of software is designed<br />
from decades of experience around the<br />
world. Highly robust and scalable, the<br />
system manages all the financial, meter<br />
and customer data for your prepayment<br />
site. The system can be used in isolation,<br />
or coupled with POWER products, to<br />
enable one of the most powerful prepaid<br />
management solutions available on the<br />
market.<br />
HOSTEDvending<br />
The HOSTEDvending solution is targeted<br />
at smaller utilities and electricity supply<br />
authorities, who prefer to outsource this<br />
service. With HOSTEDvending, <strong>Conlog</strong><br />
provides all the equipment to quickly<br />
deploy a vending solution to enable your<br />
financial and technological sustainability,<br />
whilst you focus on the business of<br />
managing electricity.
Powerful solutions<br />
Our POWERrange of products provide enhanced tools to manage your revenue and data.<br />
The beauty of the portfolio is the ability to pick and mix products, to tailor-make the ideal solution<br />
for each and every customer.<br />
POWERhub<br />
This vending service is an XML interface that seamlessly switches<br />
transactions between multiple merchants and payment<br />
channels. This means that utilities are now able to unleash the<br />
power of thousands of merchants and vendors (third party<br />
vending) to retail electricity on their behalf, no matter their<br />
existing STS vending infrastructure.<br />
POWERsale<br />
Vending software that enables a retailer to sell electricity on<br />
behalf of a utility, using the XML vend platform. This means that<br />
any retailer can quickly and easily become a vendor, with minimal<br />
financial outlay. Utilities managing their own vending<br />
infrastructure can also quickly and easily deploy POWERsale into<br />
their merchant network or billing offices, simply and easily.<br />
POWERcard<br />
Another <strong>Conlog</strong> first, utilising scratch cards and cellphone<br />
technology to retail electricity, POWERcard requires no capital<br />
outlay and enables utilities to bring vending to the doorstep of<br />
their consumers. Consumers simply purchase a card and redeem<br />
the value with their cellphone.<br />
POWERpin<br />
For utilities wanting to reap the benefit of vending via vouchers,<br />
without the overhead of managing the system, POWERpin is the<br />
solution. Using <strong>Conlog</strong>’s ever increasing distribution network,<br />
POWERpin allows the utility to turn any vendor with an<br />
accredited paypoint, into an electricity retailer.<br />
POWERpush<br />
Targeted at utilities wanting to provide lifeline electricity, or free<br />
basic electricity, to selected consumers or indigents, this<br />
software automatically distributes a monthly allocation to<br />
registered consumers.<br />
POWERcredit<br />
This credit management tool allows you to efficiently manage<br />
your network of vendors and merchants, from assigning credit<br />
limits, to transaction records and auditing.<br />
POWERcoder<br />
A web based tool for the generation of engineering tokens, such<br />
as key change tokens, clear tamper, clear credit and more. In the<br />
past, this required a complete vending infrastructure – today,<br />
any internet enabled device will suffice.<br />
POWERcomms<br />
This solution ensures your vending is always online and all<br />
components are communicating securely and effectively, with<br />
built-in redundancy and disaster protection.
Support<br />
Supporting your success<br />
<strong>Conlog</strong>’s wealth of experience and knowledge is unrivalled and the company has hundreds of years<br />
of collective experience in prepayment. This provides <strong>Conlog</strong> with the ability to guide, counsel and<br />
mentor customers in the right prepayment solution for their needs, both today and tomorrow. In<br />
addition to consulting, we offer a broad array of professional support services, such as:<br />
Infrastructure design: our specialists create an<br />
integrated and technology-proof solution for your<br />
site, which encompasses equipment, software,<br />
communication and disaster recovery.<br />
Project management: on-site project management<br />
personnel are deployed to assist you in the<br />
establishment of your prepayment site; providing<br />
best practices and, more importantly, instant and<br />
accessible support.<br />
Data management: our data specialists provide high<br />
level migration and integration of your existing data<br />
into a variety of databases and systems, to ensure<br />
you have the information you need, when you need it<br />
and where you need it.<br />
Business intelligence: there is an ever increasing<br />
demand for information that provides insight and<br />
value to the business operation. This is achieved<br />
through purpose built reports and data analysis, to<br />
ensure you have the information at your fingertips to<br />
make those critical business decisions.<br />
Service level agreements: utilities are assured of<br />
guaranteed service through the use of our SLAs,<br />
which incorporate defined response times, along with<br />
the inclusion of software updates and access to our<br />
self-service forum and knowledge base.<br />
Service centre: our qualified service personnel are<br />
available seven days a week, 365 days a year, to<br />
provide customers with first-line technical support.<br />
Accessible through telephone, internet, email and<br />
more, the service centre is also the hub for critical<br />
support deployment.<br />
Project engineers: our dedicated project engineers<br />
are available worldwide for the deployment and<br />
commissioning of prepayment solutions. With solid<br />
backgrounds in IT and prepayment, they ensure our<br />
customers’ sites are operating optimally and<br />
efficiently.<br />
Training: complementing the full suite of prepayment<br />
products is our dedicated and independently<br />
accredited training facility. Customers can receive<br />
extensive training in all aspects of prepayment, either<br />
at <strong>Conlog</strong>’s training facility, or on site at the relevant<br />
project.
P O Box 2332, Durban, 4000, South Africa<br />
Tel +27 (31) 268-1111 Fax +27 (31) 268-1500<br />
www.conlog.co.za<br />
info@conlog.co.za