Lotus Instant Messaging and Web Conferencing ... - Lotus Sandbox
Lotus Instant Messaging and Web Conferencing ... - Lotus Sandbox
Lotus Instant Messaging and Web Conferencing ... - Lotus Sandbox
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®<br />
What’s New in<br />
IBM <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong><br />
<strong>Conferencing</strong> (Sametime) <strong>and</strong><br />
IBM <strong>Lotus</strong> Team Workplace (QuickPlace)<br />
Session #ID404<br />
Stephen Londergan<br />
Amy Reuss Caton
AGENDA<br />
• <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong><br />
(Sametime) 3.1<br />
Platform <strong>and</strong> Feature Enhancements<br />
Integration with <strong>Lotus</strong> Notes <strong>and</strong> Collaboration Center<br />
Futures<br />
• <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> Everyplace (Sametime<br />
Everyplace) 3.0<br />
• <strong>Lotus</strong> Team Workplace (QuickPlace) 3.0.1<br />
Platform <strong>and</strong> Feature Enhancements<br />
Futures<br />
• Integration Approaches with <strong>Lotus</strong> Workplace<br />
• Q&A<br />
2
IBM <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> & <strong>Conferencing</strong><br />
(Sametime) 3.1<br />
• Launch theme: “As a critical component of the<br />
<strong>Lotus</strong> Workplace, <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong><br />
<strong>Web</strong> <strong>Conferencing</strong> helps organizations, their<br />
customers, <strong>and</strong> their business partners be better<br />
coordinated, better informed, <strong>and</strong> more agile.”<br />
• Note the new name!<br />
• Now positioning vis-à-vis <strong>Lotus</strong> Workplace, as well<br />
as On Dem<strong>and</strong><br />
• Just 2 release goals: Reach <strong>and</strong> Customer Sat<br />
4
<strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> 3.1<br />
• Minor Feature Release<br />
Includes new features <strong>and</strong> fixes<br />
New platform support<br />
Caters largely to existing customers<br />
• Approx. 200 SPRs fixed<br />
~100 presence awareness <strong>and</strong> instant messaging-specific<br />
~100 <strong>Web</strong> conferencing-specific<br />
5
Platform Enhancements<br />
• Server<br />
"Runs on" <strong>Lotus</strong> Domino 6.0.2, 6.0.3<br />
Reverse proxy support<br />
Dual NIC support<br />
Serviceability enhancements<br />
Express install enhancements<br />
• Client<br />
Sun JVM support (JVM 1.4)<br />
Netscape 7 browser support<br />
New Client Support<br />
•IBM pSeries – AIX 5.1, 5.2<br />
•Sun Solaris – Solaris 8<br />
•RedHat Linux – Linux 7.2<br />
6
Feature Enhancements<br />
• <strong>Web</strong> <strong>Conferencing</strong><br />
Ability to set Presence Status from meeting room client (MRC)<br />
Set DND<br />
Set customized status ("In a Meeting")<br />
Presenter Icon - visual awareness on who is presenting<br />
Button for display of the Meeting Description<br />
• Presence & <strong>Instant</strong> <strong>Messaging</strong><br />
Ability to set fix Chat Window<br />
• 2-Way Chat<br />
• N_Way Chat<br />
New "Contact List" Portlet for <strong>Web</strong>sphere Portal<br />
7
Feature Enhancements (Continued)<br />
• Presence & <strong>Instant</strong> <strong>Messaging</strong> (Continued)<br />
Increased BuddyList size limit -- from 32K to 60K<br />
Option to store the BuddyList locally<br />
Pop a message when add person fails<br />
Force exhaustive search when adding person/group<br />
8
9<br />
<strong>Lotus</strong> Notes <strong>and</strong> <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> Integration
Notes/Domino 6.5 <strong>Instant</strong> <strong>Messaging</strong> Integration<br />
Awareness integration at the view/folder level…<br />
Awareness integration at the form level…<br />
11
Notes/Domino 6.5 <strong>Instant</strong> <strong>Messaging</strong><br />
Integration<br />
<strong>Instant</strong> <strong>Messaging</strong> Menu Items<br />
<strong>Instant</strong> <strong>Messaging</strong> Toolbar<br />
•Send <strong>Instant</strong> Message<br />
•Start <strong>Instant</strong> Meeting<br />
•Add to Buddy List<br />
•Show Hide Buddy List<br />
12
Notes/Domino 6.5 <strong>Instant</strong> <strong>Messaging</strong> Integration<br />
New Notes/<strong>Instant</strong> <strong>Messaging</strong><br />
combined icon!!!<br />
13
Notes/Domino 6.5 <strong>Instant</strong> <strong>Messaging</strong> Integration<br />
<strong>Instant</strong> <strong>Messaging</strong> Configuration in the Location document<br />
14
15<br />
Collaboration Center
16<br />
What is Collaboration Center?
My Team Workplaces <strong>and</strong> Portal Views<br />
Travel Expenses<br />
Runtime<br />
wpsadmin69<br />
04/11/03<br />
03/28/03<br />
02/06/03<br />
17
My Team Workplaces <strong>and</strong> Portal Views<br />
18
<strong>Lotus</strong> <strong>Web</strong> <strong>Conferencing</strong> <strong>and</strong> Portlet Relationship<br />
19
<strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> Everyplace (Sametime<br />
Everyplace) 3.0<br />
• New clients:<br />
Java midP<br />
Palm OS<br />
PocketPC<br />
Wider range of WAP devices<br />
• Domino 6 support<br />
• Faster Autologin<br />
• Improved Security<br />
• Improved user experience<br />
20
Futures – Planned for <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong><br />
<strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> (Sametime) 6.5.1<br />
Additional Platform Support<br />
•• Server Server<br />
<strong>Lotus</strong> Domino 6.5.1 6.5.1<br />
Microsoft Windows 2003 2003<br />
•• Client Client<br />
Mozilla browser<br />
Planned Feature Enhancements<br />
•• Integration with with <strong>Lotus</strong> <strong>Lotus</strong> Notes Notes 6.5.1 6.5.1 <strong>and</strong> <strong>and</strong><br />
<strong>Lotus</strong> <strong>Lotus</strong> Team Team Workplace (QuickPlace)<br />
6.5.1 6.5.1<br />
•• Improved Performance & Serviceability<br />
B<strong>and</strong>width savings via via throttling<br />
Presenter's screen screen color color depth depth<br />
Integrated NSD NSD diagnostics<br />
collection<br />
Tivoli <strong>Web</strong>Seal Reverse Proxy Proxy<br />
integration capability<br />
Enhanced LDAP LDAP performance<br />
Audio conference add-on add-on<br />
Client filtering filtering capability<br />
SPR SPR fixes fixes<br />
21
Futures – Planned for <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong><br />
<strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> (Sametime) 6.5.1 (Cont.)<br />
Language Support –<br />
Group 1<br />
• English<br />
• Chinese – Traditional<br />
• Chinese – Simplified<br />
• French<br />
• German<br />
• Italian<br />
• Japanese<br />
• Korean<br />
• Portuguese – Brazilian<br />
• Spanish<br />
Language Support –<br />
Group 2<br />
• Czech<br />
• Danish<br />
• Dutch<br />
• Finnish<br />
• Greek<br />
• Hungarian<br />
• Norwegian – Bokmal<br />
• Polish<br />
• Portuguese<br />
• Russian<br />
• Swedish<br />
• Turkish<br />
Language Support –<br />
Group 3<br />
• Albanian<br />
• Bulgarian<br />
• Belarusian<br />
• Catalan<br />
• Croatian<br />
• Romanian<br />
• Serbian – Latin<br />
• Slovak<br />
• Slovenian<br />
• Thai Thai<br />
• Ukrainian<br />
22
<strong>Lotus</strong> Team Workplace (QuickPlace) 3.0.1<br />
• Maintenance Release<br />
Includes new features <strong>and</strong> fixes<br />
New platform support<br />
New languages support<br />
Caters largely to existing customers<br />
23
Platform <strong>and</strong> Language Enhancements<br />
• Platforms/Configurations/Languages<br />
Runs on <strong>Lotus</strong> Domino 5.0.12<br />
Now includes support for <strong>Lotus</strong> Domino partitioned server<br />
New Language Support<br />
• Russian<br />
• Polish<br />
24
Feature Enhancements<br />
• Administrative Enhancements/Fixes<br />
Forced refresh for PlaceTypes<br />
Rooms inherit ACLs from parent upon creation<br />
QPTOOL – New Comm<strong>and</strong>s – updatemember, addmember<br />
• My Places Enhancements<br />
Results per page is configurable<br />
Place Name added to results view (sortable)<br />
Performance turning variables - configurable via qpconfig.xml<br />
Sorting – ascending/descending by name<br />
25
Feature Enhancements (Continued)<br />
• Directory Improvements<br />
Better integration of offline with directories, Policy Director <strong>and</strong><br />
Directory Assistance<br />
Consistent use of display name <strong>and</strong> common name for external<br />
users <strong>and</strong> groups in user interface<br />
Secondary "CN" components in LDAP DNs<br />
26
Futures – <strong>Lotus</strong> Team Workplace<br />
(QuickPlace) 6.5.1<br />
Additional Platform Support<br />
•• Server Server<br />
<strong>Lotus</strong> Domino 6.5.1 6.5.1<br />
Sun Sun Solaris Solaris 9<br />
IBM IBM pSeries (AIX) (AIX) 5.2 5.2<br />
Microsoft Windows 2003 2003<br />
•• Client Client<br />
Mozilla browser<br />
Planned Feature Enhancements<br />
•• Microsoft Windows Application<br />
Integration<br />
Microsoft Office Office 2003 2003 support<br />
•• <strong>Lotus</strong> <strong>Lotus</strong> <strong>Instant</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>and</strong> <strong>Web</strong> <strong>Web</strong><br />
<strong>Conferencing</strong> (Sametime) 6.5.1 6.5.1 support<br />
•• Improved Scalability<br />
Enhanced membership<br />
Lifted Lifted ACL ACL membership limits limits<br />
Practical limit limit increased to to 4000 4000<br />
users users for for a single single “Place” “Place”<br />
•• Performance enhancements<br />
Product images images to to file file system system<br />
27
Futures – <strong>Lotus</strong> Team WorkPlace<br />
(QuickPlace) 6.5.1 (Cont.)<br />
Language Support –<br />
Group 1<br />
• English<br />
• Chinese – Traditional<br />
• Chinese – Simplified<br />
• French<br />
• German<br />
• Italian<br />
• Japanese<br />
• Korean<br />
• Portuguese – Brazilian<br />
• Spanish<br />
Language Support –<br />
Group 2<br />
• Czech<br />
• Danish<br />
• Dutch<br />
• Finnish<br />
• Greek<br />
• Hungarian<br />
• Norwegian – Bokmal<br />
• Polish<br />
• Portuguese<br />
• Russian<br />
• Swedish<br />
• Turkish<br />
Language Support –<br />
Group 3<br />
• Albanian<br />
• Bulgarian<br />
• Belarusian<br />
• Catalan<br />
• Croatian<br />
• Romanian<br />
• Serbian – Latin<br />
• Slovak<br />
• Slovenian<br />
• Thai Thai<br />
• Ukrainian<br />
28
29<br />
<strong>Lotus</strong> Real-time <strong>and</strong> Team Collaboration Products<br />
in 2004
2004 Real-time <strong>and</strong> Team Collaboration Portfolio<br />
<strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong><br />
<strong>Conferencing</strong> (Sametime) 6.5.1<br />
Team Workplace<br />
(QuickPlace) 6.51<br />
Coming in:<br />
Q1 2004!<br />
Workplace Team<br />
Collaboration 2.0<br />
Workplace Real-time<br />
Collaboration 2.0<br />
Coming in<br />
Q2 2004!<br />
Workplace Real-time<br />
Collaboration Everyplace 2.x<br />
}<br />
Coming in<br />
Q4 2004!<br />
30
What is <strong>Lotus</strong> Workplace Team Collaboration?<br />
And What is <strong>Lotus</strong> Workplace Real-time Collaboration?<br />
• <strong>Lotus</strong> Workplace Team Collaboration<br />
Combined instant messaging <strong>and</strong> presence awareness, team <strong>Web</strong><br />
conferencing, <strong>and</strong> team spaces for the new <strong>Lotus</strong> Workplace<br />
environment – accessible via a variety of clients<br />
Capabilities comparable to <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong><br />
<strong>Conferencing</strong> (Sametime) PLUS <strong>Lotus</strong> Team Workplace<br />
(QuickPlace)<br />
• <strong>Lotus</strong> Workplace Real-time Collaboration<br />
Combine in instant messaging <strong>and</strong> presence awareness, <strong>and</strong> team<br />
<strong>Web</strong> conferencing for the <strong>Lotus</strong> Workplace environment<br />
Capabilities comparable to <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong><br />
<strong>Conferencing</strong> (Sametime) only<br />
31
What are the Business Benefits?<br />
• Improved access to the right people <strong>and</strong> information<br />
• Virtually brings together geographically dispersed team<br />
members<br />
• Enhances personal <strong>and</strong> team productivity<br />
• Enables improved customer responsiveness<br />
32
With <strong>Lotus</strong> Workplace in Mind …<br />
• <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> (Sametime)<br />
<strong>and</strong>/or <strong>Lotus</strong> Team Workplace (QuickPlace) Customers:<br />
Continue to derive value from current <strong>and</strong> future releases of these<br />
products!<br />
Optionally integrate with <strong>Lotus</strong> Workplace or <strong>Web</strong>Sphere Portal<br />
Mix <strong>and</strong> match as your business dem<strong>and</strong>s it<br />
• <strong>Web</strong>Sphere Portal Customers:<br />
Continue the Portal path chosen <strong>and</strong> access the above-mentioned through<br />
portlets<br />
And/or take advantage of <strong>Lotus</strong> Workplace capabilities in <strong>Web</strong>Sphere<br />
Portal<br />
• All:<br />
Whatever your direction, underst<strong>and</strong> the <strong>Lotus</strong> Workplace vision<br />
And underst<strong>and</strong> the benefits for <strong>Web</strong>Sphere Portal<br />
33
<strong>Instant</strong> <strong>Messaging</strong> – Integration Approaches<br />
A<br />
B<br />
A<br />
B<br />
On-the-glass Co-Existence Migration<br />
•Separate <strong>Lotus</strong><br />
Sametime Connect<br />
<strong>and</strong> Workplace<br />
instant messaging<br />
portlets<br />
•Using one, the<br />
other or both on<br />
each ‘page’<br />
•Separate Sametime<br />
vs. Workplace<br />
instant messaging<br />
communities<br />
•Single Presence<br />
Community<br />
•Server to Server<br />
connection<br />
•3 rd party applications<br />
continue to use Sametime<br />
server / API’s<br />
•Individuals can leverage<br />
Sametime Connect client<br />
or <strong>Lotus</strong> Workplace<br />
component<br />
•Migrate Contact List from<br />
Sametime to <strong>Lotus</strong><br />
Workplace<br />
•Admin tool for<br />
Migrating all users’<br />
Contact List from<br />
Sametime to <strong>Lotus</strong><br />
Workplace<br />
•3rd party<br />
applications use<br />
Workplace API’s<br />
34
<strong>Web</strong> <strong>Conferencing</strong> – Integration Approaches<br />
A<br />
B<br />
A<br />
B<br />
On-the-glass Co-Existence Migration<br />
•Separate<br />
Sametime <strong>and</strong><br />
Workplace<br />
“Meeting Center”<br />
Portlets<br />
•Using one, the<br />
other or both on<br />
each ‘page’<br />
•End user must<br />
select which<br />
portlet to use to<br />
create a meeting<br />
•Separate<br />
Sametime <strong>and</strong><br />
Workplace<br />
“Meeting Center”<br />
portlets<br />
•Separate<br />
Sametime <strong>and</strong><br />
Workplace servers<br />
to h<strong>and</strong>le different<br />
meetings<br />
•Integrated<br />
meeting<br />
reservation<br />
process<br />
•H<strong>and</strong>le Repeating<br />
meetings originally<br />
scheduled under<br />
Sametime<br />
•H<strong>and</strong>le<br />
proprietary<br />
Sametime<br />
Recorded session<br />
(*.RAP files)<br />
35
Team Spaces – Integration Approaches<br />
A<br />
B<br />
A<br />
B<br />
On-the-glass Co-Existence Migration<br />
•QuickPlace<br />
catalog portlet –<br />
‘My Places’ from<br />
<strong>Lotus</strong> Workplace<br />
•QuickPlace portlet<br />
on <strong>Lotus</strong><br />
Workplace page<br />
•Users can<br />
manually move<br />
content from<br />
QuickPlace to/from<br />
<strong>Lotus</strong> Workplace<br />
Team Spaces<br />
•QuickPlace <strong>and</strong><br />
Team<br />
Collaboration<br />
Servers coexist in<br />
same<br />
infrastructure<br />
•Begin new<br />
projects in Team<br />
Spaces<br />
•Users can interact<br />
with Quickplaces<br />
or Team Spaces<br />
•Common LDAP<br />
directories<br />
•Data migration<br />
utility provided<br />
from QuickPlace<br />
<strong>and</strong> competitive<br />
applications to<br />
Team<br />
Collaboration<br />
Document Library,<br />
Discussion <strong>and</strong><br />
Membership<br />
36
Making Integration Approaches Easy for You<br />
• Capabilities of existing products continue in <strong>Lotus</strong><br />
Workplace<br />
• Customers with active software maintain will be entitled to<br />
comparable <strong>Lotus</strong> Workplace offerings<br />
• Incremental capabilities easily obtainable<br />
• New functions, deployment advances obtained through<br />
frequent delivery in new releases of <strong>Lotus</strong> Workplace<br />
37
Directionally Speaking - Packaging/Entitlement Example<br />
If you have ….<br />
… you are entitled to<br />
… or can upgrade to<br />
SKU: <strong>Lotus</strong> <strong>Instant</strong><br />
<strong>Messaging</strong> <strong>and</strong> <strong>Web</strong><br />
<strong>Conferencing</strong> (Sametime)<br />
per User:<br />
•<strong>Lotus</strong> Sametime<br />
-<strong>Instant</strong> messaging <strong>and</strong><br />
presence awarerness<br />
-<strong>Web</strong> conferencing<br />
with or without<br />
SKU: <strong>Lotus</strong> Enterprise Meeting<br />
Server (EMS)<br />
•<strong>Lotus</strong> Enterprise Meeting<br />
Server (EMS)<br />
SKU: <strong>Lotus</strong> Workplace Realtime<br />
Collaboration:<br />
If<br />
•<strong>Lotus</strong> Workplace Real-time<br />
Collaboration:<br />
- <strong>Instant</strong> messaging <strong>and</strong><br />
presence awareness<br />
- <strong>Web</strong> conferencing<br />
•<strong>Lotus</strong> Sametime<br />
-<strong>Instant</strong> messaging <strong>and</strong><br />
presence awareness<br />
-<strong>Web</strong> conferencing<br />
•<strong>Lotus</strong> Enterprise Meeting<br />
Server (EMS)<br />
SKU: <strong>Lotus</strong> Workplace<br />
Team Collaboration:<br />
•<strong>Lotus</strong> Workplace Team<br />
Collaboration<br />
-<strong>Instant</strong> messaging <strong>and</strong><br />
presence awareness<br />
-<strong>Web</strong> conferencing<br />
-Team spaces<br />
•<strong>Lotus</strong> Sametime<br />
-<strong>Instant</strong> messaging <strong>and</strong><br />
presence awareness<br />
-<strong>Web</strong> conferencing<br />
•<strong>Lotus</strong> QuickPlace<br />
-Team spaces<br />
•<strong>Lotus</strong> Enterprise Meeting<br />
Server (EMS)<br />
SKU: <strong>Lotus</strong> <strong>Instant</strong><br />
<strong>Messaging</strong> Everyplace<br />
38<br />
•<strong>Lotus</strong> Sametime Everyplace<br />
SKU: <strong>Lotus</strong> Workplace<br />
“Real-time Everyplace”<br />
•<strong>Lotus</strong> Workplace Real-time<br />
Everyplace<br />
•<strong>Lotus</strong> Sametime Everyplace
In Closing<br />
• A few fun stats:<br />
<strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> (Sametime) closed 2003<br />
with over 9.5M business users worldwide<br />
<strong>Lotus</strong> Team Workplace (QuickPlace) closed 2003 with over 2.5M business<br />
users worldwide<br />
• And a little third-party validation:<br />
Osterman Research again named IBM as #1 in business instant<br />
messaging<br />
IDC named IBM as the “leader” in the enterprise instant messaging space<br />
IDC also named IBM as a “leader” in its “Leadership Grid” for the<br />
Worldwide <strong>Conferencing</strong> Applications market<br />
Gartner named IBM as a “leader” in its “Magic Quadrant “ for the Team<br />
Collaboration Support market<br />
39
Sessions You Shouldn’t Miss!<br />
• ID409 – <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> (Sametime) 3.1 Technical<br />
Details <strong>and</strong> Architecture<br />
• ID405 – Administering <strong>Lotus</strong> Team Workplace (QuickPlace)<br />
• ID406 – <strong>Lotus</strong> Workplace Team Collaboration Architecture <strong>and</strong> Technical Details<br />
• ID410 – Telephony Integration with <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong><br />
(Sametime)<br />
• ID507 – From <strong>Lotus</strong> <strong>Instant</strong> <strong>Messaging</strong> <strong>and</strong> <strong>Web</strong> <strong>Conferencing</strong> (Sametime) to <strong>Lotus</strong><br />
Workplace Team Collaboration<br />
• STR109 – Collaborate Now! <strong>Lotus</strong> Workplace Team Collaboration Fit for Business<br />
• AD107 – Adding Presence Awareness to Your Business Applications<br />
• AD108 – Customization of Your <strong>Lotus</strong> Team Workplace (QuickPlace)<br />
• BP120 – <strong>Lotus</strong> Team Workplace (QuickPlace) Development for Domino People<br />
40
Q&A<br />
Thanks!!<br />
41