WORKKEYS WRITING TEST STUDY GUIDE

• Use correct grammar (i.e. subject and verb should match – You did - He does)
• Use correct punctuation and capitalization
• Use only second or third person NOT FIRST PERSON (The use of you, he, she,
it, they, her, him, and them is correct. The use of I, we, us, and our are incorrect
and should never be used.)
The reason for this rule is that the examinee is listening not
involved in the message other than listening to the information
and passing it on to the person that is to receive the information. The
examinee should pretend that he/she is simply the receptionist that is to
take down correct information and pass it along to the intended person.)
• Include as many details in the written summary as possible ( never assume a
fact/detail given in the scenario is unimportant and should be ignored)
• Use correct paragraph style ( either indent or block format is acceptable)
• Include in the message both the person the is leaving the message and the
person(s) receiving the message (i.e. Ted, Pat called and left a message for you.)
• Use your own words and order of presentation that make sense to you (i.e. The
examinee does not have to the exact words or order of information that is given in
the scenario. He/She can use different vocabulary than the one used in the
scenario and arrange the information in an order that makes the most sense to
him/her.)