Erika Sipos - Dubaijobs77.com

• Product training: liaise with government entities, mortgage banks, financial institutions, research companies, etc and provide
product trainings for staff and senior executives
• Manage customer retention, re-negotiate existing contracts, draft new proposals
• Manage CRM system of a B2B organization
• Head the customer support department serving nearly 200 clients in GCC and MENA, Eastern Europe, Asia and Latin America
• Liaise with foreign branches in Europe and Asia
Recruitment
Dubai - IT Jobs Consultancy
from 2007.09 to 2008.11
• Set up business unit (foreign online branch)
• Procure database, manage product content and assure quality of service
• Interpret foreign media and develop the company’s Web site
• Responsible for the overall business development of the unit
• Recruit & Manage staff
• Implement training programs
• Prepare monthly and quarterly business strategies and revenue reports
HR & Recruitment Management
Budapest - European Union Information Bureau Ltd
from 2003.03 to 2006.09
• Set up business unit (foreign online branch)
• Procure database, manage product content and assure quality of service
• Interpret foreign media and develop the company’s Web site
• Responsible for the overall business development of the unit
• Recruit & Manage staff
• Implement training programs
• Prepare monthly and quarterly business strategies and revenue reports
Education
BSc - Political Science
Babes-Bolyai University of Cluj-Napoca, Romania - Cluj
from 1998 to 2002
Studied Public Administration and Political Science and majored in Political Science