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DAKAR RALLY 2013 - Hino

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training<br />

Fleet customers get<br />

up to speed<br />

As part of its ongoing strategy<br />

to assist its fleet customers in<br />

maximising the performance<br />

of their <strong>Hino</strong> vehicles, <strong>Hino</strong><br />

Australia conducts regular<br />

training programs that<br />

continue to receive the thumbs<br />

up from course participants.<br />

<strong>Hino</strong>’s training staff carry out the product<br />

familiarisation training for its fleet<br />

customers to ensure their knowledge<br />

needs are met and that they are getting<br />

the most out of the <strong>Hino</strong>s in their fleet.<br />

The training programs can be tailored to the<br />

needs of each fleet customer and are designed<br />

to introduce maintenance staff to the product<br />

and specialised service techniques. They<br />

include both theory sessions and hands-on<br />

training on <strong>Hino</strong> diesel engines.<br />

<strong>Hino</strong>’s newly revamped training centre at<br />

its head office in southern Sydney recently<br />

hosted a product familiarisation day for wastemanagement<br />

specialist JJ Richards & Sons.<br />

The training covered the range of <strong>Hino</strong>’s light,<br />

medium and heavy-duty trucks.<br />

<strong>Hino</strong> Australia Technical Training Manager<br />

Sergio Bonvini heads the team of presenters<br />

and instructors.<br />

“These sessions are a great opportunity for<br />

us to meet with our customers and get a<br />

good feel for where their knowledge and<br />

training needs are,” he said.<br />

“We appreciate our customers taking the time out<br />

to really get to know the <strong>Hino</strong> product and make<br />

sure they’re getting the most out of their trucks.<br />

“This includes learning how to maximise the<br />

performance from their <strong>Hino</strong> vehicles, minimising<br />

the operating costs and ultimately prolonging<br />

the life of the <strong>Hino</strong>s in their fleet.”<br />

JJ Richards & Sons’ Gold Coast workshop<br />

manager Chris Roadnight took five staff to<br />

the product familiarisation day in Sydney and<br />

praised the initiative.<br />

“<strong>Hino</strong> is new to our fleet, so the day was very<br />

informative and all the guys gained a great<br />

deal of knowledge from it,” he said.<br />

“We brought one diesel mechanic down from<br />

Emerald in Queensland – and that highlights<br />

the value we placed on this training and<br />

interaction with <strong>Hino</strong> staff.”<br />

“We appreciate our<br />

customers taking the<br />

time out to really get to<br />

know the <strong>Hino</strong> product”<br />

The specialised training for JJ Richards & Sons<br />

staff focused on the latest-model light-duty <strong>Hino</strong><br />

300 Series Euro 5, the new-model medium-duty<br />

500 Series Euro 5 ProShift and the heavy-duty<br />

700 Series Euro 5 ProShift.<br />

The JJ Richards & Sons training was followed by<br />

a trip to Brisbane by the <strong>Hino</strong> fleet training team to<br />

transport infrastructure solutions provider RoadTek<br />

to train its service staff, specifically on the new<br />

300 Series Hybrid Euro 5 light-duty trucks.<br />

The one-day program began with an introduction<br />

to <strong>Hino</strong> Hybrid systems, Hybrid components,<br />

diesel particulate filter regeneration, and<br />

servicing and driving tips.<br />

In the afternoon session the training participants<br />

were presented with two RoadTek Hybrid<br />

vehicles and put into practice the theory<br />

learned in the morning session.<br />

<strong>Hino</strong> Australia Technical<br />

Training Manager<br />

Sergio Bonvini.<br />

<strong>Hino</strong> fleet customers who would like to learn<br />

more about these training programs should<br />

contact Sergio Bonvini, <strong>Hino</strong> Australia Technical<br />

Training Manager, at sergio.bonvini@hino.com.au<br />

or phone (02) 9914 6633.<br />

Torque<br />

11

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