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training<br />
Fleet customers get<br />
up to speed<br />
As part of its ongoing strategy<br />
to assist its fleet customers in<br />
maximising the performance<br />
of their <strong>Hino</strong> vehicles, <strong>Hino</strong><br />
Australia conducts regular<br />
training programs that<br />
continue to receive the thumbs<br />
up from course participants.<br />
<strong>Hino</strong>’s training staff carry out the product<br />
familiarisation training for its fleet<br />
customers to ensure their knowledge<br />
needs are met and that they are getting<br />
the most out of the <strong>Hino</strong>s in their fleet.<br />
The training programs can be tailored to the<br />
needs of each fleet customer and are designed<br />
to introduce maintenance staff to the product<br />
and specialised service techniques. They<br />
include both theory sessions and hands-on<br />
training on <strong>Hino</strong> diesel engines.<br />
<strong>Hino</strong>’s newly revamped training centre at<br />
its head office in southern Sydney recently<br />
hosted a product familiarisation day for wastemanagement<br />
specialist JJ Richards & Sons.<br />
The training covered the range of <strong>Hino</strong>’s light,<br />
medium and heavy-duty trucks.<br />
<strong>Hino</strong> Australia Technical Training Manager<br />
Sergio Bonvini heads the team of presenters<br />
and instructors.<br />
“These sessions are a great opportunity for<br />
us to meet with our customers and get a<br />
good feel for where their knowledge and<br />
training needs are,” he said.<br />
“We appreciate our customers taking the time out<br />
to really get to know the <strong>Hino</strong> product and make<br />
sure they’re getting the most out of their trucks.<br />
“This includes learning how to maximise the<br />
performance from their <strong>Hino</strong> vehicles, minimising<br />
the operating costs and ultimately prolonging<br />
the life of the <strong>Hino</strong>s in their fleet.”<br />
JJ Richards & Sons’ Gold Coast workshop<br />
manager Chris Roadnight took five staff to<br />
the product familiarisation day in Sydney and<br />
praised the initiative.<br />
“<strong>Hino</strong> is new to our fleet, so the day was very<br />
informative and all the guys gained a great<br />
deal of knowledge from it,” he said.<br />
“We brought one diesel mechanic down from<br />
Emerald in Queensland – and that highlights<br />
the value we placed on this training and<br />
interaction with <strong>Hino</strong> staff.”<br />
“We appreciate our<br />
customers taking the<br />
time out to really get to<br />
know the <strong>Hino</strong> product”<br />
The specialised training for JJ Richards & Sons<br />
staff focused on the latest-model light-duty <strong>Hino</strong><br />
300 Series Euro 5, the new-model medium-duty<br />
500 Series Euro 5 ProShift and the heavy-duty<br />
700 Series Euro 5 ProShift.<br />
The JJ Richards & Sons training was followed by<br />
a trip to Brisbane by the <strong>Hino</strong> fleet training team to<br />
transport infrastructure solutions provider RoadTek<br />
to train its service staff, specifically on the new<br />
300 Series Hybrid Euro 5 light-duty trucks.<br />
The one-day program began with an introduction<br />
to <strong>Hino</strong> Hybrid systems, Hybrid components,<br />
diesel particulate filter regeneration, and<br />
servicing and driving tips.<br />
In the afternoon session the training participants<br />
were presented with two RoadTek Hybrid<br />
vehicles and put into practice the theory<br />
learned in the morning session.<br />
<strong>Hino</strong> Australia Technical<br />
Training Manager<br />
Sergio Bonvini.<br />
<strong>Hino</strong> fleet customers who would like to learn<br />
more about these training programs should<br />
contact Sergio Bonvini, <strong>Hino</strong> Australia Technical<br />
Training Manager, at sergio.bonvini@hino.com.au<br />
or phone (02) 9914 6633.<br />
Torque<br />
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