Hino Torque

Torque
Issue 22 AUTUMN 2013
30 YEARS &
1000 HINOS
Fire Authority takes delivery of 1000th Hino
HINOTHON SALE
Great deals on new Hinos
NEW HINO MODELS LAUNCHED
GT Auto Crew Cab 4x4 and light duty auto tippers
HINO HYBRID DELIVERS
Coles Online commissions 20th Hino Hybrid

HMS00139/DE
hino.com.au
A Better CLASS OF trUCK.
The Hino 300 Series leads its class in safety, performance, efficiency and comfort. With the cleanest diesel engine in
its class, it combines common rail fuel injection and variable geometry turbo technology for improved performance
and fuel economy. As for safety, the Hino 300 Series is the only light duty truck to offer a combination of Vehicle
Stability Control and dual SRS airbags as standard and the interior is ergonomic and
comfortable. So step up to a better class of truck. Step up to the Hino 300 Series.
SEE your Hino DEalEr toDay anD aSk about tHE nEw 300 SEriES.

In this issue
4
News
The latest Hino news from around the country
Inside line
There’s a lot of excitement around this year’s Brisbane Truck Show, the
number one industry exhibition in the country. Hino will launch its new GT
Crew Cab Automatic model, and it represents another important addition
to our ever-expanding line-up of trucks.
The launch of the GT Automatic comes on top of an amazing record for Hino. Just
one month before the Brisbane Show it was our privilege to present the Country
Fire Authority of Victoria with its 1000th Hino truck.
It was a significant milestone in a relationship which has now spanned almost 30
years. The truck was a 500 Series medium tanker and it will be going into service
with the St Helens brigade, while the authority’s oldest serving Hino, a 1985 GT, will
be retired.
We’re hopeful the new GT Automatic could become the CFA’s 1001st Hino and
start a whole new era. It has all the credentials: in fact it’s been pretty much
purpose-built for fire authorities.
It adds an entirely new safety dimension to the hazardous job of fire fighting.
Simplicity and reliability are the keys to giving operators confidence in many of the
circumstances they face.
It’s a credit to Hino that they’ve designed the GT Automatic, and I’d like to take
this opportunity to thank fire authorities across Australia for their input into its
specification.
Hino celebrated another remarkable record recently. For the first time ever its two
major Dealer of the Year Awards – for metropolitan and regional businesses – were
won by the same companies for the second successive year.
Congratulations go to Sci-Fleet Hino and the Bendigo Truck Centre, because their
back-to-back awards were earned in a year of intensely competitive activity.
Dealer principals Craig Andersson (Sci-Fleet) and Steve Elliott (Bendigo) encourage
their staff members to achieve excellence in customer service – and that’s the key
ingredient.
In the first quarter of this year Hino launched both a new schedule of maintenance
agreements, and a free-of-charge Roadside Assist service for all 2013 model 300,
500 and 700 Series trucks.
The maintenance agreements go right to the heart of helping owners achieve
maximum cost-efficiency by recognising their specific operational needs.
Roadside Assist is another service that we can now offer our loyal and returning
owners. We hope you never have to use it.
See you at the Truck Show!
6
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14
15
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18
19
CFA’s 1000th HINO
Victoria’s Country Fire Authority took delivery
of its 1000th Hino at the recent State Rural
Championships
HINOTHON
The Hinothon end of financial year sale means
now is the perfect time to buy a new Hino
RECHARCHING WITH HINO
Alco Batteries recently added two Hino FD
500 Series trucks to its all-Hino fleet
NEW MODELS
Hino introduces the 500 Series GT Auto
4x4 Crew Cab and the 300 Series short and
medium wheelbase automatic tippers
COLES ONLINE
COMMISSIONS 20TH HYBRID
Cole Online expands its Hino Hybrid fleet
from one to 20 in just four months
COUNCIL TURNS TO HINO
Bundaberg Council uses a range of Hinos to
cover a variety of tasks
LOW COST OF OWNERSHIP
Low running costs and modern design
features are a hit with StarTrack
HINO HELPS KEEP TUNNEL
CLEAN
A unique Hino is helping to clean the Sydney
Harbour Tunnel
HINO SUPPORTS TAFE
COURSE
Hino’s donation helps next generation of
mechanics
HINO DEALER LIST
Find your nearest Hino dealer
cover story
Steve Lotter
President
Hino Motor Sales Australia
Torque
3

news
Successful clutch
promotion extended
The six-month Hino Genuine replacement clutch kit promotion
has been such a success that it has been extended until the
end of June.
Hino put to the test
at Sandown
Corporate and dealer customers took the opportunity to
test drive Hino Hybrid and 500 ProShift models at the recent
Sandown Drive Days.
The biennial event is a joint initiative of the Victoria Transport Association,
VicRoads, National Transport Commission, Transport Certification
Australia, Transport Accident Commission and Roads Australia.
Hino was a major event sponsor this year and one of only five truck
manufacturers involved in the two-day drive program on the Sandown
motor racing circuit.
Hino customers drove two key models – the 300 Series 616 Hybrid
and the 500 Series FD ProShift.
Both models have Hino automated manual transmissions, designed
to combine the favourable fuel economy and durability of a manual
transmission with automatic transmission ease-of-operation.
Hino Australia’s corporate business manager, Mike Smith, said the
company’s participation in the Sandown Drive Days was designed to
demonstrate the quality, durability and reliability of Hino trucks.
“The Hino Hybrid is the world’s most successful Hybrid truck and this
event uses the practical setting of the racetrack to showcase the latest
advances in vehicle safety, productivity and technology,” he said.
“It was a perfect venue to highlight the environmental credentials and
ease of operation of Hino Hybrid, and the quality of the new Hino
ProShift automated manual transmission.
“It is also an important event for manufacturers to demonstrate their
products to government legislators, who have the opportunity to
experience first-hand the latest advances in truck technology, workplace
safety solutions and best practice in maintenance.”
Originally slated to
conclude at the end of
March, Hino Australia
Assistant Manager
Parts and Accessories,
Kirk Harrison, said
the positive results
had prompted Hino
to continue the
promotion.
“Overall clutch kit sales
reached 110 per cent
of our target, which
equates to growth of
30 per cent over the
previous six months,”
Mr Harrison said.
Sales of standard
organic clutch kits
achieved 104 per
cent of target, while
light and medium
duty clutch kit sales
achieved 107 and 104
per cent of their respective targets.
“Ceramic clutch kit sales achieved a fantastic result of 130 per cent
over our goal, and sales of clutch-related components remained strong
during the promotion.”
Mr Harrison explained that the aim of the promotion was to emphasise
the important differences between Hino Genuine and non-genuine
clutches.
“Non-genuine items aren’t manufactured to the same high quality
standards as the Hino Genuine product, so they’re likely to wear out
more quickly – increasing costly downtime – or even fail entirely, making
for a very costly repair,” Mr Harrison said.
The extended promotion on average saves the customer 15 per cent
on clutch kits and 22 per cent on flywheels, which are ready to order
now through Hino’s national dealer network.
300 Series tow bar kits
A new range of towbars for 300 Series tipper models is now
available.
The addition of this latest range of towbars means there is now one
available for all trucks in the Hino 300 Series light-duty range, except for the
SteelAce and TradeAce models.
The new towbars are supplied as a ‘plug and play’ kit, including tow bar,
wiring harness and plug, all under the one part number.
50mm tow balls, 70mm tow balls and pintile hooks can be purchased
separately as an optional extra.
The towbars are available now from Hino’s national dealer network.
4
issue 22 AUTUMN 2013

news
Top achievers go back to back at
Hino dealer of the year awards
Hino Motor Sales Australia has named Brisbane-based Sci-Fleet Hino metropolitan
dealer of the year and Bendigo Truck Centre regional dealer of the year for 2012,
after each dealership took out the same title in 2011.
This marks the first time in Hino Australia’s
history that the same two dealers have won
the awards in consecutive years.
The metropolitan award was accepted by Sci-
Fleet Hino Dealer Principal Craig Andersson.
Steve Elliott, Dealer Principal of Bendigo Truck
Centre, accepted the regional award.
Both awards were presented by Ken Sekine,
Chairman and Chief Executive Officer of Hino
Australia and Steve Lotter, President and Chief
Operating Officer, at the official gala awards
dinner in Sydney on Friday 12 April.
Mr Lotter said that for Sci-Fleet and Bendigo
Truck Centre to back up from last year’s win
was a remarkable achievement in a year of
improved truck sales.
“2012 was an encouraging sales year with a
large number of customers returning to the
market to replace fleets that were ageing prior
to the global downturn,” Mr Lotter said.
“With a lot of trucks passing through the
national Hino dealer network it’s a huge
achievement to remain on top for a second
year running, and indeed it’s the first time it’s
been done in Hino Australia’s history.
“Hino Australia would like to congratulate all
of the top achievers from 2012, and we look
forward to their ongoing support throughout
the rest of 2013 and beyond.”
Both Mr Andersson and Mr Elliott
acknowledged the hard work and dedication
of their staff in winning their awards.
“A dealership is only as strong as the
dedicated staff who work hard to make sure
the customer experience is the best it can be,
so I accept this award on behalf of everyone at
Sci-Fleet Hino,” Mr Andersson said.
“The quality and versatility of the Hino range
make them ideal for just about any application,
and innovations like the addition of a ProShift
6 automated manual transmission in 2012 just
make them even better for our customers,”
Mr Elliott said.
The annual Hino dealer of the year awards
recognise a number of qualitative and
quantitative contributions Australian dealers
and their staff make to the success of the
Hino franchise each year.
These include sales, service and spare-parts
delivery performance, and achieving a number
Steve Elliott (left) and Craig Andersson
of customer service-oriented criteria set by
Hino Australia.
Gold, silver and bronze awards were also
presented across three different categories
– Sales Excellence, Parts Excellence and
Service Excellence. A number of individual
sales achievements were also recognised.
Four individual dealerships received long
service awards, ranging from 10 years up to 25
years’ association with the Hino brand.
Mr Lotter said the Hino dealer network was
well primed for 2013, and set to substantially
grow sales across all truck and bus segments
throughout the year.
“We saw sales volumes grow 26.5 per cent in
2012 over the previous year to a market share
of 15.5 per cent, up from 13.6 per cent,” he
said.
“We’re cautiously optimistic for another strong
year in 2013, and our dealers’ commitment
to customer service and delivering on one of
Hino’s core values of exceeding expectations
will help us achieve that.”
The presentation took place at Doltone House
in Sydney and was attended by staff from
dealerships around the country, Hino Australia
staff, as well as Yoshio Shirai, President of
Hino Motors Ltd Japan and Shin Nakamura,
General Manager Asia Oceania Division.
2012 HINO
DEALER OF
THE YEAR
MAJOR AWARD
RECIPIENTS
METROPOLITAN DEALER OF THE
YEAR: Sci-Fleet Hino Brisbane
REGIONAL DEALER OF THE YEAR:
Bendigo Truck Centre
NUMBER ONE SALES VOLUME:
WA Hino Sales and Service
REGIONAL NUMBER ONE
SALES VOLUME: Vanderfield Hino
Toowoomba
SALES EXCELLENCE (METRO):
GOLD – WA Hino Sales and Service,
SILVER – Newcastle Hino, BRONZE –
Prestige Hino
SALES EXCELLENCE (REGIONAL):
GOLD – Bunbury Hino, SILVER –
Vanderfield Hino Darwin, BRONZE –
Hi Way 1
PARTS EXCELLENCE (METRO):
GOLD – Sci-Fleet Hino, SILVER – CMI
Hino Adelaide, BRONZE – WA Hino
Sales and Service
PARTS EXCELLENCE (REGIONAL):
GOLD – Carlisle Hino, SILVER –
Vanderfield Hino Toowoomba,
BRONZE – Bendigo Truck Centre
SERVICE EXCELLENCE (METRO):
GOLD – Prestige Hino, SILVER – CMI
Hino Adelaide, BRONZE – Sci-Fleet
Hino
SERVICE EXCELLENCE (REGIONAL):
GOLD – Vanderfield Hino Lismore,
SILVER – Pacific Hino, BRONZE –
Vanderfield Hino Toowoomba
Torque
5

cover feature
Hino supports fire serv
Hino Australia’s presentation to the Country Fire Authority
(CFA) of Victoria of its 1000th Hino truck marked a significant
milestone in a relationship that has spanned nearly 30 years.
The handover took place during the
opening ceremony of the 2013 Volunteer
Fire Brigades Victoria (VFBV) State Rural
Championships, held at Werribee southwest
of Melbourne on the weekend of 6
and 7 April.
The new Hino, a 500 Series medium tanker,
will be deployed by the CFA for firefighting
duties at the St Helens brigade.
Hino Australia Chairman and CEO Mr Ken
Sekine, President and COO Mr Steve Lotter
and Manager Product Planning Mr Daniel
Petrovski attended the opening ceremony. Mr
Lotter presented the keys to the new Hino to
CFA Chief Officer Euan Ferguson.
“Hino Australia is delighted to have been
involved with the CFA for so many years,” Mr
Lotter said.
6 issue 22 AUTUMN 2013

cover feature
ice with 1000th truck
“Hino Australia is delighted
to have been involved with
the CFA for so many years”
Torque
7

cover feature
Hino GT 1322 Crew
Cab key features
• Selectable four-wheel wheel drive
• Selectable low range ratio 2.224:1
• 1st gear ratio 13.5:1
• Driver’s SRS airbag
• Hino multimedia system including
reverse camera, DAB+ digital radio
and DVD
• Heated and electrically operated
external mirrors
• ISRI 6800 drivers seat with integrated
safety belt
• Power rating 152kW ISO Net
• Torque rating 608Nm ISO Net
• GVM from 10,000 to 13,900kg
“The men and women firefighters of the
CFA, the majority of them volunteers, do
a wonderful job of protecting people and
property in Victoria.
“We’re proud that Hino trucks can play a
significant part in helping them carry out their
important work.”
Peter Wright, CFA Executive Manager Fleet
Services, said the majority of the Hino
trucks in its fleet are used as tankers or light
pumpers.
“The oldest operating Hino in our fleet is a
1985 GT model, which we’ll be retiring with
the delivery of the new Hino,” he said.
Adam Barnett, VFBV Executive Officer and
a volunteer firefighter himself, said Hino
trucks are chosen because of their reliability,
the easy availability of parts and ease of
maintenance.
“Hinos make up a large proportion of the
tankers in our fleet, and the handover of the
1000th Hino truck is a significant milestone,”
he said.
Saturday’s opening ceremony was also
attended by the Member for Western Victoria
Region, David O’Brien MLC, and the Mayor of
Wyndham City Council, Cr Heather Marcus.
Approximately 1000 competitors representing
42 CFA brigades from around Victoria took
part in the 2013 championships.
Representatives from the brigades compete
against each other in events aimed at building
team spirit, developing individual and team
skills and promoting camaraderie among
brigades, volunteers and their families.
All events involve the use of basic firefighting
equipment, such as tanks, pumps, hoses and
ladders.
The three divisions of Saturday’s senior
competition were won by the Napoleons/
Enfield A, Springhurst B and Dunrobin/
Nangeela C teams, while Napoleons/Enfield
took out the junior competition on the Sunday.
Volunteer Fire Brigades Victoria is the CFA
volunteers’ association, representing the
60,000 male and female volunteers who
provide emergency response to 60 per cent of
suburban Melbourne, regional cities and all of
country Victoria.
The volunteers train to national professional
standards for emergency management and
response, build community preparedness for
fires and other emergencies, communicate
and educate on prevention strategies and
initiatives, and respond to fires and other
emergencies.
The volunteers also help Victorians and local
communities recover from the effects of fire
and other disasters.
CFA volunteers are on call around the clock.
They are supported and supplemented by
1,300 highly skilled paid operational and
support staff of the CFA.
Local and district fire brigade competitions
have been held in Victoria since the 1870s,
while the rural championships have been held
continuously since the 1950s.
“Hinos make up a
large proportion of the
tankers in our fleet,
and the handover of the
1000th Hino truck is a
significant milestone”
8 issue 22 AUTUMN 2013
Torque
7

cover feature
History of the VFBV state
rural championships
Volunteer fire brigades were first established in rural
Victoria in the 1850s, and by the 1870s local and
district fire brigade competitions were being held.
The rural championships have been conducted
continuously since the 1950s.
While the urban championships involve mostly
traditional events (including hose reels as used in the
early 1900s) the events at the rural championships are
largely based on current firefighting practices, with
most involving tankers or replica tanker stands.
The championships are a great opportunity for
members to hone their firefighting skills in a friendly
and competitive environment, while keeping fit
and developing a strong sense of teamwork and
camaraderie.
VFBV State Rural
Championships 2013
42 brigades
111 teams
66 senior teams
45 junior teams
Senior winners: Napoleons/Enfield A, Springhurst B
and Dunrobin/Nangeela C
Junior winners: Napoleons/Enfield
Torque
9

hinothon
Great deals on offer
with the Hinothon end
of financial year sale
All Hino light, medium and heavy duty trucks are now available with substantial factory
bonuses at competitive prices as part of the Hinothon end of financial year sale.
As an added bonus, all 300 Series light duty
models and selected 500 Series medium
duty trucks also come with Hino’s free
extended powertrain warranty* during the
Hinothon sale.
Hino Australia Divisional Manager Product
Strategy, Marketing and Dealer Development,
Alex Stewart, said now is the perfect time
to purchase a new Hino or upgrade from an
existing truck.
“From the class-leading 300 Series, the proven
quality of the 500 series – now with Proshift
6 automated manual transmissions on some
models – to the comfort and reliability of the
heavy duty 700 series, Hino has a truck for just
about every application,” he said.
“If that’s not enough of an incentive, the addition
of a free extended powertrain warranty on all
300 and many 500 series trucks makes the deal
even better,” Mr Stewart said.
Hino’s extended powertrain warranty provides
peace of mind after the standard warranty
expires and it is fully transferable to a new owner,
adding to the truck’s resale value.
All Hinos now come with Hino’s free Roadside
Assist service, designed to get drivers back on
“The addition of a free
extended powertrain
warranty on all 300 and
many 500 series trucks
makes the deal even
better”
the road as soon as possible in the event of a
breakdown, flat tyre or simply running out of fuel.
“The peace of mind of roadside assistance just
makes the Hinothon end of financial year sale
even better,” Mr Stewart said.
The Hinothon end of financial year sale finishes
at the end of June, so contact your nearest Hino
dealer now to get into a better class of truck at a
great price.
*The 5 year extended manufacturer’s powertrain
warranty and sale prices apply to new orders placed
from 1.4.2013 to 30.6.2013 and delivered by 30.9.2013.
The 5 year extended manufacturer’s powertrain
warranty applies to new Hino 300 Series models
and new Hino 500 Series models FC/FD/FE/FG/GH
only. Offer valid until 30.6.2013 or until stocks last at
participating Hino dealers. Stock levels and delivery
times vary by model. Not available in conjunction
with any other offer. Government/fleet/rental/leasing
companies excluded from offer.
10 issue 22 AUTUMN 2013

eliability
Battery wholesaler
recharges fleet with Hino
Comfortable cabins, durable drivelines and excellent after-sales service has helped
forge a lasting relationship with one of Australia’s leading battery importers.
Alco Battery Sales recently added two
Hino FD 500 Series trucks to its all-Hino
fleet, primarily Hino 300 Series light duty
and 500 Series medium duty models.
The 19-strong Alco Batteries truck fleet
supports the sale of premium battery brands by
servicing the distribution warehouses, dealer
network and company-owned retail stores
located around the country.
Twelve Hinos in the fleet are equipped with
custom-built battery transport bodies and three
have flatbed trays.
The battery-bodied trucks service all regional
and rural locations, travelling long distances
each day to distribute automotive and
valve-regulated lead-acid batteries from the
warehouse.
The flatbed Hinos are used to distribute large
quantities of batteries to city-based branches
and distributors.
Alco Battery Sales group marketing and
business development manager Mark Ray said
that Hino trucks have always met the needs of
the business.
“The feedback from the
drivers is that the Hino
trucks are comfortable
to drive and that they
handle the capacity
loads very well”
“Alco Batteries’ truck fleet needs to be
on the road for up to six days a week and
the business cannot afford any downtime.
Therefore, reliability of the trucks is the most
important thing to us,” Mr Ray said.
“The drivers also need a comfortable place
to do their work, and Alco’s fleet needs to be
capable of handling very heavy loads.
“The feedback from the drivers is that the Hino
trucks are comfortable to drive and that they
handle the capacity loads very well,” he said
Alco’s ongoing relationship with the Sci-Fleet
Hino dealership in Coopers Plains has also
played a part in its loyalty to Hino trucks.
“We’ve been dealing with Sci-Fleet for many
years and we appreciate the great service they
provide,” Mr Ray said.
“Their product knowledge is spot on and
ordering through them has always been
seamless.”
Alco Battery Sales was formed in 1985 and
is an importer of premium automotive and
industrial batteries including Atlas BX, Trojan,
Rolls Surrette, First National, Ritar and Discover
Energy.
Torque
11

new models
Hino debuts new
benchmark in
simplicity and safety
Hino Australia has introduced a new 500 Series GT Crew Cab Automatic four-wheel
drive truck that builds on the popular manual version by adding a five-speed automatic
transmission, combining ease of use with off-road capability and reliability.
Hino Australia Product Planning Manager
Daniel Petrovski said the GT Automatic
was designed primarily with Australian
fire-fighters in mind.
“Australia’s fire-fighting organisations were at
the forefront of our thoughts when designing
the GT Automatic,” Mr Petrovski said.
“Hino four-wheel drive trucks are used to fight
bushfires in some challenging environments
across Australia – we saw a need to build an
Automatic truck that retained Hino’s off-road
capabilities.
“It’s not just a matter of convenience – the
simplicity of an automatic gearbox means firefighters
have one less concern on their minds
in what can be a highly stressful environment.”
To suit the needs of fire-fighting teams, the GT
Automatic features an engine-mounted livedrive
power take-off (PTO) as standard.
The 500 GT Automatic’s switchable engine
PTO can operate independently of the
drivetrain which enables constant operation
while stationary or while in motion.
Hino chose to adapt the internationally
renowned Allison 2500 Series automatic
transmission to help the 500 GT Automatic
handle the rigours of Australia’s unique
conditions.
The gearbox features a system called Preselect
which automatically shifts down when the
exhaust brake is activated, increasing driver
control by ensuring the engine and gearbox
offer peak compression braking and reductive
force respectively.
A unique feature of the transmission is the
500 GT Automatic-specific Allison 2500 series
T-bar type gear selector that displays the gear
selector position within the instrumentation
cluster, removing the need for the driver to take
their eyes from the road ahead to check the
gear selection.
In response to individual fire-fighting
authorities’ requests and as a way of tailoring
solutions to individual customers, Hino offers
a variant with no-slip differential and factory
removal of the ABS (anti-lock braking system).
Hino offers the ABS-equipped variant at
no extra cost, ensuring the 500 Series GT
Automatic’s capabilities are suited to any
situation.
12 issue 22 AUTUMN 2013

Automatic tippers make
light work of tough jobs
new models
“The 300 Series is the
safest, best performing,
most efficient and most
comfortable light duty truck
on the Australian market”
The new Hino 300 Series 616 Short and 716 Medium Automatic Tipper models extend
car-like ease of use to the light commercial truck market, making the 300 Series
accessible to a wide range of drivers.
Hino Australia Product Planning Manager
Daniel Petrovski said the Hino 300 Series is
proving to be the truck of choice in the light
duty segment.
“Part of the 300 Series’ growing popularity stems
from the fact that it’s an extremely well packaged
commercial vehicle,” Mr Petrovski said.
“Hino’s 300 Series range is the only Japanese
light duty truck offering the Australian customer
safety features such as Vehicle Stability Control
and four-wheel ventilated disc brakes, which are
hugely beneficial OH&S features considering that
the majority of trucks sold in the Australian light
duty market require only a regular car licence to
drive.
“Hino is offering light truck buyers the total
package – the 300 Series is the safest, best
performing, most efficient and most comfortable
light duty truck on the Australian market,” he
said.
“By including the Aisin six-speed double
overdrive automatic transmission, we have
ensured that the 616 (4,500kg and 5,500kg
GVM) and 716 (4,500kg and 6,500kg GVM)
Tippers are even simpler to use than the already
class-leading Hino manual transmission Tipper
models.”
Mr Petrovski said the six-speed Aisin double
overdrive automatic transmission has proven its
reliability and durability time and again.
“It’s a true automatic transmission which makes it
very simple to drive, and it offers greater traction
at take-off which is an important asset on a
building site.
“It also makes manoeuvring in tight spaces
much easier due to the exceptional slow-speed
crawling ability of the auto transmission.”
Even though the 300 Series 616 and 716 Tippers
are small enough to be driven on a standard car
licence, Hino has made sure to incorporate the
features of its larger models.
“When you add the safety of four-wheel
ventilated disc brakes, VSC and ABS with driversupporting
technology, such as a multimedia
system with reverse camera option and the
world’s first DAB+ digital radio as standard
equipment, a reclinable driver’s suspension seat
and the class-leading forward vision, it really
does make the 300 Series – in particular the
new automatic tipper versions – the pick of the
segment,” Mr Petrovski said.
Torque
13

hybrid
Coles online commissions
20th hybrid truck
Just four months after purchasing its
first fuel and emission-saving Hybrid
model Coles Online has commissioned its
20th Hino Hybrid for local delivery runs.
The first 20 Hino 616 Short Hybrid IFS
trucks are now operating out of two Coles
stores in Sydney (Burwood and Pagewood),
and the Richmond store in Melbourne.
Coles Online made the purchase decision
based on an independent fuel consumption test
conducted with the Green Truck Partnership in
2012.
The test was carried out in the Sydney
metropolitan area using two equivalently
configured trucks – a Hino Hybrid 616 Short
AMT (automated manual transmission) and a
Hino 616 Short Auto diesel truck.
The Green Truck Partnership is a New South
Wales government initiative designed to provide
real-world case studies for the Australian roadfreight
industry on the use of clean technologies
and fuels.
The fuel comparison confirmed the huge
potential savings of the Hybrid truck – a 21 per
cent reduction in both fuel used and carbondioxide
emissions in favour of the Hybrid
vehicle.
Coles Online National Customer Delivery
Manager Iain McLean said the fuel comparison
test was conducted over a four-week period
using data recorders in the two Hino trucks.
“Each truck covered about 650km a week,” he
said.
“The testers validated the information daily and
excluded any data where the driving cycles of
the two trucks differed markedly on a particular
day.”
Hino Australia National Fleet Sales Manager
Warwick Rissler says that Coles has 250 Hino
300 Series Auto diesel trucks in addition to the
20 Hino Hybrids.
“The trucks Coles has commissioned represent
the latest-generation Hino 300 Series Hybrid
range of eight models, launched in late 2011.
“In developing the current model, Hino
completely redesigned its Hybrid system for
increased performance and fuel efficiency, and
reduced CO 2
emissions.”
The Hino 300 Hybrid range uses a parallel
Hybrid system and a Hino M550 sequential-shift
five-speed automated manual transmission for
easy, two-pedal operation.
The Hino N04C-UR 4.0-litre diesel engine has
cooled EGR, an oxidation catalyst and DPR
cleaner. It delivers 110kW and 420Nm, while the
Permanent-magnet Reluctance Motor has 36kW
of power and 333Nm of torque.
It can be used in electric drive only EV mode in
stop-start traffic (subject to the level of battery
charge). The 40-cell 288-volt Hybrid battery has
been proved in the Lexus RX 450h luxury SUV.
Hino Australia Divisional Manager, Product
Strategy, Marketing and Dealer Development,
Alex Stewart, said the Hino Hybrid can take off
on electric motor power only with the diesel
engine idling.
“When accelerating or climbing a hill, it uses
electric power to supplement diesel power, so
the diesel operates with reduced load.
“And the sequential shift on the automated
manual transmission makes driving comfortable.
“The flat torque curve from the combination
of diesel and electric power means Hino can
use a five-speed transmission to save on gear
changes.
“When descending hills and braking, the clutch
disconnects the diesel engine from the motor, so
the motor can act as a generator and maximise
the amount of electricity gathered,” he said.
14 issue 22 AUTUMN 2013

fleet
Bundaberg council
turns to Hino
A Queensland local government is choosing Hino models from
right across the range for a number of its trucking requirements.
“The drivers
all love them,
they’re excellent
value for money”
Bundaberg Regional Council purchased its
first Hino trucks almost a year ago – three
Hino 700 Series 2848 AMT Air models – for
the council’s road maintenance crews.
The heavy-duty rigid tippers performed so well
that the council has since expanded its fleet
of Hino models, with light-duty 300 Series and
medium-duty 500 Series models being added to
council operations.
Barry White, Senior Technical Officer – Fleet
Services at Bundaberg Regional Council, says
Hino’s service convenience was an attractive
proposition, and the trucks have done nothing
but impress since Council took delivery.
“Having a local Hino service agent in Bundaberg
is a real bonus for us,” Mr White said.
“We really prefer to buy trucks with a local service
facility – it’s so convenient for us to be able to get
our warranty work done locally.
“That’s all the work we have done on them – the
Hinos have been very reliable which, combined
with the ability to get warranty work done here,
means they spend very little time off the road.”
Mr White says the Hino 700s quickly proved
their worth, and convinced Council to grow the
number of Hino trucks within its fleet.
“The drivers all love them, they’re excellent value
for money – overall we’ve just been really happy
with how the Hinos have performed.
“In the last year we’ve probably put another five
or so Hino trucks on the fleet – a mixture of 300
and 500 Series.
“We’ve got custom Hino 300s and 500s working
as our plumbers’ service vehicles, and we’ve just
taken delivery of a 1124 Crew Cab with a crane
on the back to work in our parks, moving fallen
trees and heavy objects.
“There are also four Hino 500s on order which
will work on patching with our road crews,” Mr
White said.
Eugene McDowall from Hi Way 1 Truck and
Tractor at Maryborough said Bundaberg Regional
Council appreciates the value for money of its
Hino fleet.
“The Council understands the value for money
that Hino offers, and the fact that they continue
to expand their Hino fleet speaks volumes for the
brand,” he said.
“Bundaberg Regional Council continues to be a
valued customer for Hi Way 1.”
Torque
15

unning costs
Total cost of ownership wins
contract for Hino trucks
Favourable whole-of-life running costs and modern cabin design have led to a
significant fleet order for Hino Australia from one of Australia’s foremost freight
and logistics organisations.
StarTrack has contracted Hino Australia
to supply 52 new trucks for deployment
within its fleet nationally, consisting of 34
Hino 300 Series and 18 Hino 500 Series
models (in both long and short-wheelbase
variants).
A thorough new-vehicle tender process
conducted by StarTrack reviewed fuel
efficiency, driveability and whole-of-life costs
and included extensive trials of the Hino 300
and 500 Series truck variants.
President and Chief Operating Officer of Hino
Australia, Steve Lotter, said that whole-of-life
vehicle costs are an increasingly important
factor for new truck buyers in Australia.
“StarTrack’s tender process is very extensive
and thorough, so to be selected at the end of it
says a lot about the strength of Hino trucks in
the market,” he said.
“With a projected fleet lifespan of five years or
more, we feel Hino’s renowned durability and
reliability will be particularly beneficial to the
efficiency of StarTrack’s operation.
“At Hino we know that our trucks present
favourably to drivers, but it’s the cost of
ownership that must be minimised to prevent
businesses looking elsewhere,” he said.
StarTrack Director of Operations Richard
Conron said that the well-designed cabins of
Hino trucks were a contributing factor in their
choice of 300 and 500 Series models.
“Feedback from our field trials indicated that
the Hino cabin designs are more modern than
those of their competitors,” he said.
“The inclusion of the integrated multimedia
screen, plus the excellent all-round visibility
from the driver’s seat, are advantages over
other trucks on the market.”
StarTrack’s 300 Series Hinos will be used
in their ‘Run’ truck fleet, which consists of
pantech-walled trucks used predominantly for
loose carton freight.
The 500 Series Hinos will join their ‘Bulk’ truck
fleet, which is made up of both pantech and
curtain-walled trucks used mostly for palletised
freight.
The new Hinos join a fleet of over 3,000
StarTrack pick-up and delivery vehicles
nationwide.
16 issue 22 AUTUMN 2013

solutions
Hino helps keep Sydney
Harbour Tunnel clean
Sydney Hino dealer City Hino has spearheaded a collaboration of suppliers to provide
an innovative solution to the cleaning requirements of the Sydney Harbour Tunnel.
Conceived, designed and manufactured
over a five-month period, the unique
vehicle is based on a medium duty Hino
500 Series GH 1728 truck and has been
extensively modified to suit the specific
requirements of cleaning the tunnel lights,
walls and roadway.
According to City Hino Senior Sales Consultant
Bevan Joseph, the project was born out of the
need to provide the operators of the Sydney
Harbour Tunnel with a cost-effective automated
cleaning solution during the short period when
the roadway is closed at night.
“Many bespoke cleaning units designed
and manufactured in Europe proved far too
expensive to be viable here in Australia, which
is why we set about working with our network
of suppliers and the Sydney Harbour Tunnel
to build a vehicle that not only did the job, but
was affordable,” Mr Joseph said.
“The truck is fitted with two external rotating
brushes to clean the walls, a front-mounted
spray bar to wash the road surface and a spray
bar and drier to clean the overhead lighting,
driven by a high-pressure pump and fully
automated hydraulics.
“This truck is the replacement for a 1991 Hino
FE Raven 800 that had cleaned the tunnel
since it opened, and we were able to refurbish
some of the brush equipment and refit it to the
new vehicle.
“Combined with the engineering expertise of
MacDonald Johnston, ROC Hydraulics and
Gardner Automation we’ve been able to not
only deliver a unique and capable machine, but
one that’s tailored to the specific operational
needs of the customer,” he said.
The GH 1728 is factory-fitted with an
Allison automatic transmission, and has
been converted to dual-steer operation by
MacDonald Johnston.
It is equipped with a Hendrickson lazy axle
to increase the vehicle’s GVM to 23,000kg,
supporting a 10,000-litre poly water tank that
provides enough water to clean one entire
2.3km tunnel wall without the need for a refill.
The expertise of ROC Hydraulics and Gardner
Automation was leveraged to convert the refitted
machinery from running on an externally
mounted diesel engine and electric generator
to running hydraulically.
Hydraulic power is provided by a pump run
using a “hotshift” PTO. The high-pressure
water pump is also PTO-driven.
The entire vehicle is operated from either
driver’s seat, with all pump, brush and water
spray controls located inside the cabin for safe
and efficient operation.
Mr Joseph said the vehicle is fitted with watersaving
water jet blaster nozzles to reduce
water usage and make vehicle operation more
efficient.
“We extensively trialled the vehicle, including
crew training to iron out any bugs and ensure
all operators were comfortable with the
significant differences of this truck compared
with the old vehicle.
“It’s an impressive vehicle to see in operation –
combined with the renowned reliability of Hino
and quality of the engineering we expect to see
it carrying out this very important job for many
years to come,” he said.
“We’ve been able to not
only deliver a unique
and capable machine,
but one that’s tailored to
the specific operational
needs of the customer”
Torque
17

training
Hino donation helps next
generation of mechanics
Hino Australia is adding to the learning experiences of automotive mechanical
technology (heavy duty vehicle) students through the donation of Hino engines and
transmissions to Wetherill Park TAFE (WPT) in Western Sydney.
The donation, made in November last
year, consisted of two medium duty diesel
engines and two gearboxes. These joined
WPT’s diverse range of training equipment,
including engines from trucks, cars and
mining equipment.
WPT Plant and Heavy Vehicles Head Teacher
Phillip Cue says the two Hino diesel engines
and transmissions are used to train a wide
range of students on various mechanical
principles and methodologies.
“The engines and gearboxes donated from
Hino are a valuable part of our training assets,
helping students recognise differences
in components across manufacturers
and demonstrating different construction
techniques,” Mr Cue said.
“We’re very grateful to
Hino … these donations
really contribute to the
range of knowledge of
our students”
“We use the engines to teach valve settings,
liner heights, capacity measuring, oil pumps,
cooling systems, cam timing, engine tuneup,
pre-assembly checks and assembly
procedures.
“And the gearboxes can show students
differences in rebuild procedures with
synchromesh and non-synchroboxes,
assembly tolerances and sequences, correct
tooling and other underpinning trades skills,”
he said.
“We’re very grateful to Hino; every bit of
assistance we can get is a blessing. With our
limited budget and the prohibitive costs of
components to use as teaching resources
these donations really contribute to the range
of knowledge of our students.
“The donations allow the teachers to
demonstrate the technology commonly used
in heavy duty vehicles and machinery today. A
working knowledge of current technology is a
priority in our course delivery,” Mr Cue said.
Hino National Training Centre Manager Sergio
Bonvini says that Hino is always looking for
ways to improve its relationships with industry,
and is glad that the donated engines are
providing good learning opportunities for WPT
students.
“We’re happy to be helping the next generation
of mechanics by making this donation,” Mr
Bonvini said.
“These engines and gearboxes provide the
students with the chance to look at the latest
Hino engine and gearbox technology and
common-rail fuel systems.
“We’re hopeful that many of the students using
them will end up servicing Hinos full-time once
they’ve completed their studies.”
WPT teaches over 11,000 students about
practical aspects of automotive technology.
Approximately 800 of these are apprentice
(heavy duty) mechanics.
Other students include previously qualified
mechanics from industry and government
departments adding to their skill sets, as well
as mechanics from overseas completing trades
assessments.
18 issue 22 AUTUMN 2013

SEE YOUR LOCAL
HINO DEALER TODAY
NEW SOUTH WALES
Albion Park Rail Illawarra Hino ................................(02) 4256 7111
Beresfield Newcastle Hino ...................................... (02) 4974 7800
Guildford City Hino ....................................................(02) 9681 8111
Inverell Tait Motors ...................................................(02) 6722 5090
Kempsey South Mavin Truck Centre Pty Ltd ........ (02) 6562 6211
Lismore Vanderfield Hino .........................................(02) 6626 2828
Mascot Adtrans Hino ................................................(02) 9598 9444
Moree Tait Motors ..................................................... (02) 6750 7400
Muswellbrook Widelands Hino ...............................(02) 6543 3066
Orange West Orange Motors ...................................(02) 6361 1000
Queanbeyan Southern Truck Centre .......................(02) 6299 6433
Smeaton Grange Adtrans Hino (Narellan) .............(02) 4655 5755
Tamworth Widelands Hino .......................................(02) 6765 5552
Wagga Wagga Wagga Trucks Hino .........................(02) 6971 8000
Wyoming Adtrans Hino (Gosford) ............................(02) 4323 3879
VICTORIA
Dandenong Prestige Hino ........................................(03) 9212 5555
Golden Square Bendigo Truck Centre ................... (03) 5440 9111
Laverton North CMI Hino (Melbourne) ...................(03) 9931 6500
North Geelong ISR Truck City .................................(03) 5278 9844
Warrnambool Barry Maney Group ..........................(03) 5560 5477
Wodonga Jacob Hino ...............................................(03) 6055 9800
NORTHERN TERRITORY
Alice Springs Peter Kittle Motors ............................(08) 8952 5500
Pinelands Vanderfield Hino (Darwin) .......................(08) 8932 4200
QUEENSLAND
Ayr Don West Hino ................................................... (07) 4783 1600
Cairns Pacific Hino....................................................(07) 4052 4708
Coopers Plains Sci-Fleet Hino ................................(07) 3722 2888
Forest Glen Hi-Way 1 Truck & Tractor.....................(07) 5453 5000
Garbutt Primemovers (NQ) Pty Ltd (Townsville) ...... (07) 4727 5200
Goondiwindi Tait Motors .........................................(07) 4671 7300
Gympie Hi-Way 1 Truck & Tractor ............................(07) 5480 5000
Kedron Sci-Fleet Hino ..............................................(07) 3361 0024
Mackay Carlisle Hino ................................................(07) 4952 1088
Maryborough Hi-Way 1 Truck & Tractor ..................(07) 4190 4190
Mount Isa Bell & Moir Hino ..................................... (07) 4743 3066
Nerang Sci-Fleet Hino ..............................................(07) 5581 4222
Rockhampton Ian Weigh Motors ............................(07) 4924 5200
Toowoomba Vanderfield Hino ..................................(07) 4633 4822
WESTERN AUSTRALIA
Bunbury Bunbury Truck Sales & Service ...............(08) 9725 6880
Welshpool WA Hino Sales & Service .......................(08) 9351 2000
SOUTH AUSTRALIA
Mt Gambier Barry Maney Group .............................(08) 8721 3400
Port Augusta Northpoint Hino ................................(08) 8642 3433
Regency Park CMI Hino (Adelaide)......................... (08) 8243 8100
TASMANIA
Derwent Park FRM Hino (Hobart)...........................(03) 6272 3822
Devonport FRM Hino ...............................................(03) 6424 9855
Invermay FRM Hino (Launceston)............................(03) 6334 5877
hino.com.au
HMS00235

hino.com.au
LEGENDS
NEVER DIE.
When we do a job, we do it right. Take our 22 starts, 22 finishes,
12 class wins and a 4th consecutive championship in the under
10 litre category in the grueling Dakar Rally. Such legendary
performance is proof that Hino really is a better class of truck.