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Blowing the Whistle on Workplace Misconduct - Ethics Resource ...

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Moving Forward<br />

Enforcement officials cannot uncover all wr<strong>on</strong>gdoing by <str<strong>on</strong>g>the</str<strong>on</strong>g>ir own efforts al<strong>on</strong>e. Discovering<br />

misc<strong>on</strong>duct requires <str<strong>on</strong>g>the</str<strong>on</strong>g> help of o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs, especially reporting by those who have observed<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> misbehavior. Therefore, our work to advance ethical behavior in businesses and o<str<strong>on</strong>g>the</str<strong>on</strong>g>r<br />

organizati<strong>on</strong>s requires <str<strong>on</strong>g>the</str<strong>on</strong>g> assistance of those who are often most in <str<strong>on</strong>g>the</str<strong>on</strong>g> know – rank and file<br />

employees as well as managers who see workplace behavior up close every day. Right now,<br />

about sixty percent who observe misc<strong>on</strong>duct are likely to report it. Boosting this percentage<br />

is an important goal for private sector E&C programs and government enforcement agencies<br />

alike.<br />

Research tells us that employees’ willingness to report co-workers’ misc<strong>on</strong>duct varies according<br />

to a variety of factors, including <str<strong>on</strong>g>the</str<strong>on</strong>g>ir own pers<strong>on</strong>al standards, <str<strong>on</strong>g>the</str<strong>on</strong>g>ir level of corporate<br />

resp<strong>on</strong>sibility, and <str<strong>on</strong>g>the</str<strong>on</strong>g>ir feelings about <str<strong>on</strong>g>the</str<strong>on</strong>g> place where <str<strong>on</strong>g>the</str<strong>on</strong>g>y work. Some need more<br />

support than o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs; some resp<strong>on</strong>d to incentives such as m<strong>on</strong>etary rewards; o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs are c<strong>on</strong>cerned<br />

with procedural fairness; and some will report if provided a c<strong>on</strong>venient tool such<br />

as a hotline. But across <str<strong>on</strong>g>the</str<strong>on</strong>g> board, culture is critical. When we succeed at building ethical<br />

cultures with str<strong>on</strong>g training programs and committed management, reporting of misc<strong>on</strong>duct<br />

goes up and wr<strong>on</strong>gdoing goes down. Attitude matters. If we want to boost <str<strong>on</strong>g>the</str<strong>on</strong>g> odds of<br />

ethical c<strong>on</strong>duct, attitude and culture are places for focus.<br />

Page 13<br />

©2010 <strong>Ethics</strong> <strong>Resource</strong> Center

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