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The Website Marketing Group is a Sydney-based award winning, full service web development<br />

and digital marketing agency. We create, design, promote and maintain web solutions for<br />

Australia’s top brands.<br />

TWMG is now a brand name that is recognised as high quality and prestigious and is attracting<br />

larger profitable clients throughout Australia and Asia such as CSR, Caroma, B&D Doors, Dulux,<br />

Jeld-Wen, CRC, Chamberlain and many large government departments.<br />

Everything we do is underpinned by cloud-based proprietary software tools and systems. We use<br />

sophisticated analysis, intelligent interpretation, insight and proven strategy to ensure our clients<br />

are a step ahead of their competition. We grow targeted traffic via SEO, generate conversions,<br />

and increase profits, results and ROI. The Company and the Group continues to grow from<br />

strength to strength over the past 6 years we are the major sponsors of ad:tech Australia. We<br />

build and promote the http://www.adtechaustralia.com/ sites throughout the Asia Pacific region so<br />

the TWMG brand is well known in the marketing manager circles.<br />

The head-office in Sydney has 11 experts and a production office of 10 experienced<br />

programmers in our Indonesia office since 2006. We also have 2 copywriters in the Philippines<br />

and a graphic designer in Tokyo our Sydney office lease after 5 years is now up.<br />

We are an established profitable brand with a proven business model that is scalable and has<br />

enviable client base which can be easily bolted onto a larger agency and the processes would<br />

enable The Website Marketing Group to open up tomorrow in any APAC market successfully.


Contents<br />

1. Executive Summary<br />

- Context and Scope<br />

- Vision and Strategy Statement<br />

- Purpose<br />

2. Situation Analysis<br />

- Customer Analysis<br />

- Competitor Analysis<br />

- Financial Analysis<br />

- Profit and Loss Statement<br />

3. Marketing Strategy<br />

- Product<br />

- Place<br />

- Price<br />

4. Forecast<br />

- Promotion<br />

5. Resources<br />

6. Conclusion<br />

7. TWMG Clients


Executive Summary<br />

Context and Scope<br />

The original founder, Michael Doyle, has decided to sell<br />

the business as one of his elderly parents in the UK is not<br />

well and he wants to step back from TWMG for a bit and<br />

also focus on another product he has built (Top4).<br />

However, he would remain with TWMG if it was with a<br />

group further to discussion and terms.<br />

The Website Marketing Group (TWMG) is a successful<br />

Sydney based company, that has been in operation since<br />

2008.<br />

The managing director and management team are<br />

experienced in the online industry and have all contributed<br />

into successfully creating the business based on their<br />

Innovative systems and processes.<br />

Michael Doyle<br />

Managing Director<br />

https://au.linkedin.<br />

com/in/michaelcdoyle


Executive Summary<br />

Vision<br />

To be recognised as the leading provider of innovative web based communication<br />

solutions to tier one companies and mid sized high growth businesses across all<br />

industries.<br />

Strategy statement<br />

Capitalise in the current niche position and grow into the web communications<br />

consultancy of choice for tier one companies and mid sized high growth businesses by:<br />

● Marketing existing products and services to customers<br />

● Building residual income opportunities with complimentary products and services<br />

● Fostering continual innovation in web portal design, data management and e-<br />

commerce<br />

● Refining the low cost portal development and service model


Executive Summary<br />

Purpose<br />

The managing director aims to diversify his assets by selling the TWMG<br />

business.<br />

This document is the business plan for The Website Marketing Group.<br />

It was prepared to meet the following objectives:<br />

●<br />

●<br />

●<br />

To present TWMG's current structure and position in the industry<br />

To outline capital requirements and buy in options for potential investors / purchasers<br />

To show the company's current position financially and across the industry


Customer Analysis<br />

Objective<br />

• Understand the structure and size of the web portal market in order to appropriately position TWMG<br />

• Identify the target segments within the web portal market<br />

Primarily TWMG's customers are small, medium and large businesses generating $1 million + rev. p.a and<br />

many businesses that are on the ASX such as CSR, B&D Doors, Caroma Dorf – GWA and Jeld-Wen CSR ,<br />

Chamberlain USA .<br />

Our target audience are the directors, marketing managers and digital managers of these organisations.<br />

They have an understanding for the need for an online strategy and are able to make decisions for the<br />

organization<br />

Growth and increased margins will come from engaging medium sized companies in the $1million - $50<br />

million revenue bracket both directly and indirectly through marketing and advertising agencies.<br />

These companies generally have anywhere between 10-200 employees and don't have an in-house digital<br />

web department.<br />

TWMG’s current customer base and inquiries come from small , large and government departments with a<br />

focus on mid to large business, not for profits and government departments.


Competitor Analysis<br />

Objective<br />

Understand the “competitor threat” and the likely reaction of competitors to TWMG's market growth in the<br />

online industry. Also understanding the nature of the industry by frequently reviewing current competitors and<br />

their products and services.<br />

There are approximately 250 marketing agencies situated in Melbourne and Sydney. There is an opportunity<br />

to create web development supply relationships with the small to medium sized agencies for the Top 2000<br />

public and private companies and government organisations.<br />

There are approximately 40 Sydney based digital marketing agencies. The size of these agencies ranges<br />

from large (10% of the industry with over 35 staff), medium (30% of the industry with 10-25 staff) and small<br />

(60% of the industry with 10 or less staff).<br />

TWMG's advantage is retaining good design resources, scaling output for large jobs quickly and having an<br />

office that clients can visit.<br />

TWMG is now a brand name that is recognised as high quality and prestigious and is now attracting larger<br />

clients such as CSR, Caroma, B&D Doors, Dulux. Jeld-Wen, CRC.


Financial Analysis<br />

Current Financial Standing<br />

• The business receives over 400+new inquiries per year<br />

• Outstanding accounts receivable for work in production is $280,000<br />

• Accounts payable is $0. All payments are up to date and the company has no debtors<br />

• 1600 plus Clients have used the services of TWMG and are a good source of referrals<br />

and repeat business<br />

• There are currently 36 jobs in production


Financial Analysis<br />

Financial Impact and Requirements<br />

TWMG’s objective is to rapidly grow the business over the next three years (see Forecast)<br />

To achieve these objectives, TWMG requires additional capital based on one buy in<br />

option;<br />

●<br />

Purchase TWMG in total for $TBD<br />

This creates the opportunity for an Investor to contribute $TBD for which they will receive a<br />

TBD% stake in TWMG.<br />

Risk is assessed as very low as TWMG is already a well established company with<br />

recurring revenue and clients.


Financial Analysis<br />

TWMG Profit and Loss Statement<br />

2008/9 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15<br />

Revenue 504 640 775 838 945 1037 1150<br />

Total Operating Costs 254 307 362 425 458 513 578<br />

Gross Profit 250 332 414 463 487 524 572<br />

Sales, General & Admin 149 210 230 254 263 278 298<br />

Net Profit (EBIT) 101 122 184 209 224 246 274<br />

Financial Year ($ '000)


Marketing Strategy<br />

Objective<br />

Capitalise in the current niche position and grow into the web communications consultancy of<br />

choice by:<br />

●<br />

●<br />

●<br />

●<br />

Marketing existing products and services to customers<br />

Building residual income opportunities with complimentary products and services<br />

Fostering continual innovation in web portal design, data management and e-commerce<br />

Refining the low cost portal development and service model with the establishment of<br />

our offshore office in Indonesia which we did 2 years ago.


Marketing Strategy<br />

Product<br />

TWMG provides complete web development and digital marketing services. We create, design,<br />

promote and maintain these web solutions.<br />

Our services include:<br />

- Website Development<br />

- Software Development<br />

- Smartphone App Development<br />

- Website & Email Hosting<br />

- Search Engine Optimisation<br />

- Social Media Strategies<br />

- Email Marketing<br />

- Branding & Logo Design<br />

Everything we do is underpinned by proprietary software tools and systems. We use<br />

sophisticated analysis, intelligent interpretation, insight and proven strategy to ensure our<br />

clients are a step ahead of their competition. We grow targeted traffic, generate conversions,<br />

and increase profits, results and ROI.


Marketing Strategy<br />

Place<br />

TWMG primarily services the entire Sydney region. Our services are available nationwide<br />

and we have worked with organisations interstate and in the greater NSW regions. TWMG<br />

has the infrastructure and processes to expand to neighbouring countries in the Asia<br />

Pacific region.<br />

Price<br />

TWMG charges at an hourly rate of $100 per hour for SME's. For larger clients TWMG<br />

charges $130 - $150 per hour.<br />

The average order value is between $10,000 - $35,000 + as TWMG's custom built<br />

websites begin at $10,000.


Forecast<br />

2015 – 2018<br />

TWMG’s objective is to grow revenue by an average of 30% per annum has been achieved.<br />

This target will be met by taking on sales, marketing and design talent in conjunction with the<br />

execution of the business and marketing strategy.<br />

The company has grown its revenue base from $504k in 2008 to $1.15M in April 2015.<br />

Earnings for financial year ending June 2014 is $1M.<br />

All sales have been done by the current MD and the business can be easily scaled up with a<br />

sales team<br />

Revenue and growth forecast is based on:<br />

●<br />

●<br />

●<br />

An increase by 30% per annum of current work inquiries with a 25% conversion to order<br />

rate<br />

TWMG receives over 40 inbound inquiries per month<br />

Maintaining a base cost of sales of minimum $100/hour to $150/hour


Forecast<br />

TWMG is growing its mid sized customer base via the increase in web based inquiries it is<br />

receiving.<br />

Transitioning its core business from small to mid sized companies will increase gross margins<br />

by 7% and decrease percentage of operational expenses per project.<br />

TWMG currently has a 25% conversion from lead to sale rate.<br />

This conversion rate couple with work being charged between $100 - $150 per hour will<br />

generate a 35% profit margin growth.


Resources<br />

TWMG currently employs 2 full time employees and 9 contractors in Sydney.<br />

The current employees of TWMG are satisfied with the work environment at TWMG along with<br />

the founder and would stay on with new ownership or management changes.<br />

TWMG has also opened an offshore office in Indonesia with 7 programmers.<br />

TWMG also has 10 years worth of code from over 1,600 projects. This enables TWMG to<br />

increase profits by cutting costs and increasing project turnaround time.


Proprietary Tools<br />

Quote Tool


Proprietary Tools<br />

Sales Tools


Conclusion<br />

TWMG has grown into a highly successful web development organisation. It has made its<br />

presence in the industry and has been established as a high quality web development<br />

company. This has been achieved through the continuous output of excellent work for some<br />

of Australia's largest companies across all industries.<br />

TWMG also has other projects in work other than web development. The main project is a<br />

business directory called Top 4 (not included in this sale).<br />

TWMG has also recently taken on board a dedicated salesperson with experience in<br />

outbound sales and lead to sale conversion. TWMG predicts this move will allow the<br />

company to reach a new level of prospective clients.


TWMG Clients


TWMG Clients

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