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10 Steps of Transition - TL 9000

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19<br />

Step 6: Implement Changes continued<br />

Other significant changes for organizations<br />

currently registered to Rel. 3.5 <strong>of</strong> the <strong>TL</strong> <strong>9000</strong><br />

Measurements Handbook include:<br />

• Late Data Submission Alert 06-003A<br />

• FRT threshold times can be modified based upon SLAs for all<br />

PCTs except 7 & 8<br />

• Simplified S<strong>of</strong>tware measurements which are no longer based<br />

upon the s<strong>of</strong>tware architecture + Creation <strong>of</strong> new S<strong>of</strong>tware<br />

measurements<br />

• Changes to the Service measurements

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