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Magic Quadrant for Enterprise Application Platform as a Service, Worldwide

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Oracle Java Cloud <strong>Service</strong><br />

Pivotal Web <strong>Service</strong>s<br />

<strong>Service</strong>Now <strong>Service</strong> Automation Plat<strong>for</strong>m<br />

WebRatio Plat<strong>for</strong>m<br />

We recommend that you examine these vendors' offerings in addition to those evaluated in this<br />

<strong>Magic</strong> <strong>Quadrant</strong>. Many may have advanced to meet your cloud application PaaS requirements.<br />

All vendors in the market will be examined again <strong>for</strong> the 2016 version of this <strong>Magic</strong> <strong>Quadrant</strong>.<br />

Evaluation Criteria<br />

Ability to Execute<br />

Gartner analysts evaluate technology providers on the quality and efficacy of the processes,<br />

systems, methods or procedures that enable IT provider per<strong>for</strong>mance to be competitive, efficient<br />

and effective, and to positively impact revenue, retention and reputation. Ultimately, technology<br />

providers are judged on their ability and success in capitalizing on their vision.<br />

Table 1. Ability to Execute Evaluation Criteria<br />

Evaluation Criteria<br />

Product or <strong>Service</strong><br />

Overall Viability<br />

Sales Execution/Pricing<br />

Market Responsiveness/Record<br />

Marketing Execution<br />

Customer Experience<br />

Operations<br />

Weighting<br />

High<br />

Medium<br />

Medium<br />

Medium<br />

Medium<br />

High<br />

Medium<br />

Source: Gartner (March 2015)<br />

To evaluate the functional capabilities of vendors' available enterprise aPaaS offerings, we<br />

examined the vendors' current services and their record in the market <strong>for</strong> the following<br />

characteristics:<br />

■<br />

Degree of cloudiness (Medium), including some or all of:<br />

Page 28 of 45<br />

Gartner, Inc. | G00271188

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