Indian Register Quality Systems Operational Procedures Manual ...

Indian Register Quality Systems Operational Procedures ManualIssue No. 1 - Certification Scheme III IRQS - OPM : 09 : 01 Page 10 of 19i. the effectiveness of the management system in its entirety in the light ofinternal and external changes and its continued relevance and applicability tothe scope of certification;ii. demonstrated commitment to maintain the effectiveness and improvement ofthe management system in order to enhance overall performance;iii. whether the operation of the certified management system contributes tothe achievement of the organization's policy and objectives.When, during a recertification audit, instances of nonconformity or lack of evidence ofconformity are identified, the IRQS shall define time limits for correction andcorrective actions to be implemented prior to the expiration of certification.3.9 Special auditsi. Extensions to scopeIRQS shall, in response to an application for extension to the scope of acertification already granted, undertake a review of the application anddetermine any audit activities necessary to decide whether or not the extensionmay be granted. This may be conducted in conjunction with a surveillanceaudit.ii. Short-notice auditsIt may be necessary for the IRQS to conduct audits of certified clients at shortnotice to investigate complaints, or in response to changes, or as follow up onsuspended clients. In such casesa. IRQS shall describe and make known in advance to the certified clients theconditions under which these short notice visits are to be conducted, andb. IRQS shall exercise additional care in the assignment of the audit teambecause of the lack of opportunity for the client to object to audit teammembers.iii. Suspending, withdrawing or reducing the scope of certificationIRQS has a policy and documented procedure(s) for suspension, withdrawal orreduction of the scope of certification, and shall specify the subsequent actionsby the certification body.IRQS shall suspend certification in cases when, for example,a. the client's certified management system has persistently or seriouslyfailed to meet certification requirements, including requirements for theeffectiveness of the management system,b. the certified client does not allow surveillance or recertification audits to beconducted at the required frequencies, orc. the certified client has voluntarily requested a suspension.Under suspension, the client's management system certification is temporarilyinvalid. In case of suspension the client refrains from further promotion of itscertification. IRQS shall make the suspended status of the certification publiclyaccessible and shall take any other measures it deems appropriate.