Infor Epiphany CRM - Info-Tech Research

Bottom LineInfor Epiphany CRM remains a viable option for mid-market CRM solutions. Epiphany CRM provides abroad range of functionality across sales, service, and marketing and is especially strong in CRManalytics. While the product’s long term viability was secured when it was acquired by Infor Systems,product development has since been lagging behind that of competing mid-market CRM products.Furthermore, a lack of integration with other business applications in the Infor portfolio makes foradditional disappointment.Info-Tech provides IT research and advice to more than 21,000 IT professionals worldwide. Our practical, actionable research is specificallydesigned to have a clear and direct impact on your organization.Info-Tech's products and services help our clients work faster and more effectively. Our research improves the IT decision-making process,expedites critical IT projects, and helps our clients keep current – enabling them to achieve greater personal and corporate success.More About Info-TechProduct Evaluation 7Customer Relationship Management: Infor Epiphany CRMwww.infotech.com