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Governance Knowledge CentrePromoted by Department of Adm<strong>in</strong>istrative Reforms and Public GrievancesM<strong>in</strong>istry of Personnel, Public Grievances and Pensions, Government of IndiaTransparency and AccountabilityCase StudyE-Governancee-MamtaMarch 2012The name-based track<strong>in</strong>g system identifies the beneficiaries and aims at secur<strong>in</strong>g the services ofante natal care (ANC), child birth, post natal care (PNC), immunization, nutrition, adolescentand family plann<strong>in</strong>g services to them.Programme DesignKey StakeholdersSERVICEPROVIDERS•STATE LEVELHealth and Family WelfareDepartment.National Informatics centre•INTERMEDIATE LEVELDistrict and Block officials•LOCAL LEVELDoctorsHealthWorkers(ANM/ASHA/FHW)SERVICERECIPIENTS•All eligible pregnant women(15-45 years)•Children(0-6 years)•Adolescents (10-19 years)Work FlowThe work<strong>in</strong>g of ‘e-Mamta’ can be classified <strong>in</strong>to four important phases;• Family Health SurveyThe family health survey facilitated the compilation of <strong>in</strong>dividual health records of 480million beneficiaries. The survey covered components like identification details(location, name, date of birth, caste, ration card, BPL card, RSBY card), health providerdetails (ANM, ASHA, Chiranjeevi yojna, private hospitals), ANC, pregnancy and PNCdetails for pregnant mother, child, adolescent and family plann<strong>in</strong>g.6Researched and documented byOneWorld Foundation India

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