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Some tips for making a complaint - NSW Ombudsman

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Contact detailsLevel 24, 580 George StreetSydney <strong>NSW</strong> 2000If you wish to visit us, we prefer you make an appointment.Please call us first to ensure your <strong>complaint</strong> is within ourjurisdiction and our staff are available to see you.Our business hours are:Monday to Friday, 9am–5pm(Inquiries section closes at 4pm)Telephone Interpreter Service (TIS): 131 450We can arrange an interpreter through TISor you can contact TIS yourself be<strong>for</strong>e speaking to us.General inquiries: 02 9286 1000Toll free (outside Sydney metro): 1800 451 524Tel. typewriter (TTY): 02 9264 8050Facsimile: 02 9283 2911Email: nswombo@ombo.nsw.gov.auWeb: www.ombo.nsw.gov.auFeedback is welcome. ISBN 978-1-921132-55-1 03/2010© Crown Copyright, <strong>NSW</strong> <strong>Ombudsman</strong>, March 2010This work is copyright, however material from this publication may be copied and published by State orFederal Government Agencies without permission of the <strong>Ombudsman</strong> on the condition that the meaningof the material is not altered and the <strong>NSW</strong> <strong>Ombudsman</strong> is acknowledged as the source of the material. Anyother persons or bodies wishing to use material must seek permission.16 <strong>NSW</strong> <strong>Ombudsman</strong>

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