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GOOD GOVERNANCE | QUALITY | TRAININGTotal Quality Management CellLal Bahadur Shastri National Academy ofAdministration, Mussoorie - 248 179Uttarakhand (INDIA)Tel. : +91 135 2632236, 2632489, 2632405tqmcell@lbsnaa.ernet.inPlease send address changes to the above.EditorDr. Moana Bhagabatimoana_bh@lbsnaa.ernet.inACADEMYThe Academy TeamManaging EditorDr. S.H. Khanshkhan@lbsnaa.ernet.inWe welcome articles and write-ups from our readers and subscribers. These can be sent to the Editor.Disclaimer : Views expressed by individual contributors do not represent the views or position of the 'Academy' and LBSNAAAffixIndian PostageStampAssociate EditorMelanie Hiltonmelhilton@lbsnaa.ernet.inMAY 2010Vision of LBSNAAWe seek to promote good governance by providing qualitytraining towards building a professional and responsivecivil service in a caring, ethical and transparentframework.Jottings from the EditorThe past month saw the Academy host to a number oftraining programmes and workshops in addition to theongoing Phase I of the IAS Professional Training, keepingthe Academy premises abuzz with people and activity. Thefourteenth Joint Civil Military (JCM) programme onNational Security, the ninth annual conference of Heads ofAdministrative Training Institutes (ATIs), a workshop onStrategic Management of Human Resources in Government,and another on Results Framework Document, wereconducted. In the meantime, the residual two-week Phase IV(carried forward from 2009) of the Mid Career TrainingProgramme (MCTP) was wrapped up by the end of the firstweek. A number of celebrated personalities came andcontributed to the ongoing programmes either throughlectures and interactions with officer trainees (OTs) andcourse participants; or through deliberations during thebrainstorming workshops. The visits of the venerableSomnath Chatterjee, many Secretaries and other seniorofficials of Government of India, the top brass of the threeArmed Forces, academics, activists, and a writer/journalistelevated the sphere of discourse during the month.LBSNAA welcomed its new Joint Director, Prem KumarGera; and almost in the same breath bade farewell to aninstitutional legend, S. S. Rana, the Chief Physical TrainingInstructor, who retired at the end of the month after a fourdecadelong association. Braving the warm weather - yes,even the Mussoorie sun is blazing this year - the OTs as wellas the participants of the various courses took to theoutdoors in many a mini-expedition. The more adventurouswent for rock-climbing and sharpshooting. Of course theartistic component, always high on the extra-curricularagenda of the Academy, was fulfilled with music shows -both professional and impromptu, and variety shows. Themonth-end, however, saw a gradual winding down of nonacademicactivities as the OTs got down to the seriousbusiness of end-of-course examinations, the sine qua non ofACADEMYLal Bahadur Shastri National Academy of AdministrationVol. 3 Issue 5 May 2010crossing over onto the next phase of training. This issue ofthe 'Academy' takes you through the month that was. Wethank the alumni for their write-ups, and welcome inputsfrom all our readers.News SparksPhase I : After weeks of riding high imbibing the ABCs ofadministration, and delving deep into the pursuit of KSAs(knowledge, skill, attitudes), not to speak of weeks of cocurricularactivities, the month-end saw a gradual taperingdown of events, in preparation for the ensuing examinations.Weekly modules dealt with state-of-play, best practices, andinnovations in e-governance, health, environment, energy,and forestry sectors, apart from case studies in law-andordermaintenance. A week was devoted to dealing withissues of minorities and the weaker sections, where thecomplexities of gender, minors, caste, religion, and tribalissues were presented before the OTs. Interactive sessionswith a number of celebrated resource persons enriched theclassroom deliberations. And true to the nature of trainingin the Academy, the Course had its share of out-of-classactivities. Adventure Seekers : From sharpshooting to rockclimbing, there was plenty of action to satisfy the questfor adrenalin-pumping ventures. Mid May saw many atrigger-confident Clint Eastwood (assuming genderneutralidentity) surface amongst the OTs. At a firingpractice session organized by the Rifles and ArcheryClub, LBSNAA, at the Indo-Tibetan Border Police (ITBP)Academy in Mussoorie, seventeen OTs participated. Anexpert briefing on weapons such as the AK47, INSAS, etc.,was followed by a thrilling session of hitting targets withcarbine machine guns and 9 mm pistols.IN THIS ISSUENews Sparks............................................................... 1Keeping HOPE Alive ................................................ 3Faculty News ............................................................. 4Training and Capacity Building ............................. 4Alumni Publication ................................................... 6Research Centres in Action ...................................... 6The Probationer's Season.......................................... 6oS/kkfud O;oLFkk ,ao ioZrh; leL;k;sa ............................ 7

23The ITBP also arranged for a demonstration onslithering and rock climbing techniques, by nationalgold medal-winning jawans. Many of the OTs took upthe challenge of climbing the artificial rock, andperformed the feat beyond the expectations of the ITBPinstructors. Not surprisingly, they give all credit to thelegendary Ranaji for this remarkable improvement infitness levels.Officer trainees taking aim Prudent planning : To secure the future, the AlumniAssociation conducted a workshop on PersonalFinancial Planning and Investments with detailed inputsby Manish Chauhan, a financial writer(www.jagoinvestor.com). In a practical initiative, theAssociation also arranged for PAN cards for 18 OTs and12 staff members of the Officers' mess. Virtual reach : The Alumni Association has takenthe initiative to create an e-group for all officers of theIndian Administrative Service (retired, serving, andtrainees). Named, IAS-ServiceFirst, this group is aplatform for knowledge and experience sharing,discussions on relevant issues, floating of queries relatedto the Service, and importantly, for junior batches tolearn from the experiences of their seniors.The Academy cordially invites you to join the e-group.Please send email to:IAS-ServiceFirst-subscribe@yahoogroups.com Treat for the sight…and the senses : Anexhilarating evening of Kathak by Padma Bhushan UmaSharma, and classical Hindustani vocal rendered byRekha Surya enthralled the participants of the Phase IVprogramme, the OTs of Phase I, and of course membersof the Academy parivaar.The Film Society clearly echoes the legendary Frenchactress Jeanne Moreau when she called cinema themirror of the world. The Society has screened a recordbreaking33 movies in Phase 1, taking the audiencethrough a visual treat of regional, world, and of courseBollywood, cinema.Somnath Chatterjee : The Officer Trainees of Phase Iwere fortunate to have the opportunity to listen to andinteract with this distinguished Parliamentarian.thSpeaker of the 14 Lok Sabha, an accomplished lawyer,people's leader with four decades of active politicalexperience, and a firm upholder of democratic rights,Shri Chatterjee is difficult to encapsulate in a fewwords. Elaborating on 'Consolidation of Democracy',Shri Chatterjee dwelt on the principles of the IndianConstitution, the vision of its founding fathers, andchanges in the democratic history of the country.Citing from many a personal experience, ShriChatterjee exhorted upon the young officer traineesfrom India and Bhutan to “wipe the tears from the eyesof the deprived…, the honest, sincere, and efficient willsucceed…, and on your success depends the future ofthe billion brothers and sisters…”.Soul-searching and thought-provoking words, whichwill long be cherished by the OTs and the Academy!Phase IV wrap-up : The two-week residual Phase IV MidCareer Training Programme, carried forward from 2009,was wound up on 7th of May, with a valediction addressdelivered by the Director, LBSNAA. The course, jointlyconducted by LBSNAA, Indian Institute of Management,Bangalore, and the Maxwell School, Syracuse University,USA; and attended by over 80 IAS officers of 1991, 1992, and1993 batches, focussed on Capstone presentations oninfrastructure, PPP, health, education, poverty alleviation,urban development, public finance, apart from lecturesessions on various facets of leadership, citizen participation,and change management. Living it up every moment of the brief stay at theirAlma Mater, the participants joined their younger PhaseI colleagues in a number of co-curricular activities, fromquiz to antakshari, to movie shows. They also hosted avariety show, replete with songs, dances and a riproaringspoof 'Korea ki Storiyan', an exposé on theirrecent visit to South Korea.The Hands on Project Experience (HOPE) is aproject-based module in which the OTs, with facultysupervision, engage in a variety of imaginative andpractical assignments, in the course of their training. Anendeavour :Activities in Government Primary School(adjacent to Academy gate)In a heart-warming initiative, the officer trainees of HOPEGroup 2 working on 'Improving learning levels ofchildren in primary school' co-opted the services of themedicos amongst their colleagues and conducted amedical camp for children of the primary school on 1st ofMay. Detailed general medical and dental examinationwas carried out. Moreover, de-worming potions wereadministered to tackle worm infestation among thechildren. The project was aided by the resident doctors ofthe Academy, and many an OT volunteered for this noblecause.A week later, uniform and shoes were distributed at thesame school at a simple function. With funds from theAcademy's Social Service Society, members of the HOPEgroup used the get-up as a means to retain the deprivedKeeping HOPE AliveFarewell to Ranaji on his retirement from LBSNAAOfficer Trainees conducting a health check for school childrenchildren in school. LBSNAA Director Padamvir Singh, hiswife Nina Singh, and members of the faculty cheered theinitiative. An e-based learning programme was alsoinstalled in the school as part of the HOPE initiative.Batches of probationers have come and gone. Figures and fortunes have waxed and waned. Butif there one constant in the history of the Academy, it is this institutional legend - S. S Rana, theChief Physical Instructor! After over four decades of committed service in LBSNAA, the last dayof May saw the Academy bid him adieu on his superannuation. Shaping generations ofphysiques and minds and always leading from the front - be it through the most gruelling ofhikes and treks, or the athletic meets, not to speak of the daily regimen of morning PT, Ranaji andhis ubiquitous whistle is stuff of every probationer's living daylight memory! An avidmountaineer, he has completed many advanced courses, and scaled dizzying heights, the mostrecent being the expedition to Bharasu Pass (19,300 ft) a year ago.As a gesture of appreciation, Director Padamvir Singh extendedhonorary membership of the Happy Valley Officer's Club (sports andrecreation facility) to Ranaji.In two farewell functions, hosted by the faculty and the staff, Ranaji hadhis emotional moments as he looked back on his long and eventfulassociation with LBSNAA. Every member of the Academy parivaarsalutes this iconic personality, and wishes him well!Courtesy L.Preeti MoneyACADEMY MAY 2010 MAY 2010ACADEMY

45LBSNAA's New Joint Director : Prem Kumar Gerajoined LBSNAA as its Joint Director on 24th of May. An IASofficer of the 1985 batch, Gujarat cadre, Shri Gera was theResident Commissioner, Gujarat Bhawan in New Delhibefore taking up his posting in Mussoorie. He has earlierserved in various departments in the State and at the Centre- Finance, Agriculture, Personnel and Training, Textiles,General Administration, among others. The Academyfamily extends a hearty welcome to the new JD!The calendar of May was packed with a number of trainingprogrammes, conferences and workshops, in addition to theweekly modules of Phase I and Phase IV.Joint Civil Military Training Programme on NationalSecuritythThe 14 Joint Civil Military (JCM) Training Programme,a flagship course of LBSNAA, was held at the Indira Bhawancampus between 17 and 28 May. The inaugural of the 12-dayintensive programme was graced by Somnath Chatterjee,Speaker of 14th Lok Sabha, and Padamvir Singh, Director,LBSNAA. 32 participants from 13 services and diverseprofessional backgrounds attended. Senior members of theFaculty NewsTraining and Capacity BuildingDirector Padamvir Singh presented a memento to Somnath Chatterjeeat the inaugural of the JCMInternational training : Gaurav Dwivedi (DeputyDirector, Sr), and Dr Prem Singh (Deputy Director), went tothe Duke Centre for International Development (DCID),Duke University, Durham, USA. While Shri Dwivedi isaway on a month-long training programme in ProjectAppraisal and Risk Management (sponsored by DoPT), DrSingh went on a two-week foreign exposure visit as part ofPhase III of the Mid Career Training Programme.civil services, the armed forces, the media, and the corporatesector interacted closely in classrooms and beyond (from thelounge to Landour), the camaraderie building up over thedays, thus forging an espirit de corps, so essential for an interservicesunderstanding. The interactions are to be carriedforward through an e-group.Going beyond the traditional definition of NationalSecurity, the programme covered large ground. Withtheoretical inputs and practical experiential learning throughwar game (on Naxalism, by Institute of Defence Studies andAnalysis, New Delhi), scenario planning (Divya Drishtiexercise by College of Defense Management, Secunderabad ),continued on page 5Training and Capacity Buildingcontinued from page 4and peer-reviewed experience sharing presentations, theparticipants engaged in a number of critical issues.Classroom exchanges on the three Ns - Naxalism, North East,and Neighbours (Pakistan, Bangladesh, and China); securityof environment, trade, information; terrorism (national andinternational) and its management; intelligence; insurgency;good governance; perspectives on the Army, Air Force, andthe Navy; and an exposition on greed, violence and stupidityas the threats to India - all panned out within a framework ofthe nature of the modern state. The Vice Chief of Air Staff,Air Marshal P K Barbora; Lt General K T Parnaik; RearAdmiral C S Murthy, M J Akbar, Dr Gulshan Rai (DirectorGeneral, CERT), A B Mathur (Spl Secretary, CabinetSecretariat), Ajit Lal (Spl Director, Intelligence Bureau) weresome among the expert resource persons who deliveredlectures.Annual Conference of Heads of AdministrativeTraining InstitutesthThe 9 Conference of Heads of Administrative TrainingInstitutes (ATIs) was held on 19-20 May in the Academy. Theprincipal agenda was to develop a framework for trainingand capacity building in tandem with the National TrainingPolicy (NTP). There were extensive deliberations on theaction plans and strategies to formulate State TrainingPolicies (STPs) in line with the NTP. The conference wasattended by the Joint Secretary (Training), DoPT; Secretary(Performance Management), Cabinet Secretariat; heads ofATIs of Uttar Pradesh, Punjab, Haryana, Jammu &Kashmir,Karnataka, and Andhra Pradesh amongst others, apart fromthe Director and faculty members of LBSNAA.Inaugurating the two-day conference, VeenaUpadhyaya, Director General, U.P Academy ofAdministration, highlighted the need to involve the Statesmore closely while formulating training strategies for thecountry. Ajay Sawhney, Joint Secretary (Training), DoPT,initiated a detailed discussion on the NTP. Dr. PrajapatiTrivedi, Secretary (Performance Management), CabinetSecretariat, outlined ways “to improve governmentperformance: challenges, possible solutions and lessons ofinternational experience” wherein he also introduced theparticipants to the Results Framework Document (RFD).From the home turf there were presentations by PadamvirSingh, Director, LBSNAA on 'Benchmarking of Institutions'discussing the EFQM Model and the 'quality framework';Tejveer Singh, Deputy Director (Sr.) shared experiences ofthe Academy on Mid Career Training Programme (MCTP);while Dr. H.M. Mishra, Professor, Social Management,highlighted the lessons from the Management of Training(MoT) programme.Workshop on Strategic Management of HumanResources in GovernmentThe Department of Personnel and Training (DoPT) andthe Department of Administrative Reforms and PublicGrievances (DAR & PG), in conjunction with the LBSNAAorganized a high-level workshop in the Academy, 27-29May. The underlying motto was to evolve a strategy formore efficient management of human resource ingovernment and reforms in governance. The workshop wasattended by the Secretary (Personnel), Secretary(DARPG&P), Special Secretary (DAR&PG), and a host ofofficials the Ministry of Public Grievances and Pensions,apart from a number of experts from India and abroad. TheDirector, LBSNAA welcomed the 50 plus participants, whilespecial addresses by Shantanu Consul, Secretary(Personnel), and R C Mishra, Secretary (DARPG&P), and DrRosemary O'Leary (Distinguished Professor of PublicAdministration, Maxwell School, Syracuse University,USA) outlined the imperatives of strategic human resourcemanagement in government.Between panel discussions, presentations and groupwork, the workshop sought to identify the challenges of thefuture needs of the government, ways of building capacityfor effective service delivery, enhancing ethical standards ofperformance in all levels of government, improving qualityand speed of decision-making in government,strengthening regime for implementation of the RTI Act,among other pressing issues. The Departments wouldcollate the presentations made by the working groups andthe outcome of the deliberations to design the futureapproach.Workshop on Results Framework DocumentA three-day workshop (31 May to 2 June) on ResultsFramework Document (RFD) as an instrument forgovernment performance management is being held at theIndira Bhawan campus of the Academy. Organized jointlyby the LBSNAA and the Performance Management Division,Cabinet Secretariat, the workshop was inaugurated by ArunMaira, Member, Planning Commission, with a detail onstrategic planning for government ministries anddepartments. Dr Prajapati Trivedi, Secretary, PerformanceManagement gave an overview of international experiencesand lessons for designing the RFD. Attended by over 40officials from government departments, academics, andscientists, the Academy's active involvement in theproceedings is being ensured by the Director, the JointDirector, and the faculty's participation and contributions.ACADEMY MAY 2010 MAY 2010ACADEMY

67Centre for Rural Studies (CRS) To make use of the data of the Group Village VisitReports compiled and submitted by the Officer Trainees ofthe 83rd Foundation Course (2009), the Centre hasinitiated the process of bringing out monographs onvarious themes. The first monograph titled “What WomenWant: rural areas of Madhya Pradesh and Rajasthan”edited by Ashish Vachhani, Coordinator, CRS and Dr.Saroj Arora, Sr. Research Officer is available as a referencereading material. The Village Visit Assignment for IAS Phase-II hasbeen revised and modified for inclusion in the DistrictTraining Handbook. Accordingly, the software has alsobeen revised. A study titled 'Depressed Caste Lands: their statustoday - a study in the states of Andhra Pradesh and TamilAs the seasons rolled by, the sun got brighter in its blueblue sky. Some showers helped relieve the sharp hint ofsummer that was gradually seeping into our world. Theydid not stop the tulip from spreading fiery orange and emberpink, though. Its rectangular flower bed seemed to expandbeyond its bounds as the vibrant hues stopped us in ourtracks and became the subject of conversations. And whenthe tulip began to wither we regretted there were no morebeds left to bloom; relieved though by the colourful rush ofpoppy and petunia that greeted us.Alumni PublicationComputing In Your Own Language: Barun Kumar Sahu, Sheriden Book Company, New Delhi, (2010, pp. 478, Rs 595)A book written by LBSNAA alumni, Barun Kumar Sahu has recently been published. Titled Computing In Your OwnLanguage, the book is on localization (information technology). Covering almost all aspects of localization, includingcomputer-assisted translation, machine translation, web applications, design of open type fonts, typing in complexscripts, keyboard design, speech-to-text, etc., the book covers all the major languages and scripts of India (Latin, Arabic,Devanagari, Bengali, Gurmukhi, Oriya, Gujarati, Tamil, Telugu, Kannada, Malayalam, Meetei Mayek, Ol Chiki, etc.),other languages/scripts (Chinese, Japanese, Korean, Spanish, French, Russian, Tibetan, Myanmar, Sinhala, Maldivian,Hebrew, etc.). It covers Windows, Linux, Macintosh, various office suite applications, among other applications.Shri Sahu is an officer of the IAS (1992 batch), currently posted in Ministry of Home Affairs (GoI), New Delhi.(barun.sahu@gmail.com, barun_sahu@yahoo.com, +91-9871010565)Research Centres in ActionThe Probationer's SeasonGauri Parasher*Nadu' has been undertaken. Field survey is currently beingconducted in Tamil Nadu. The Centre has been utilizing the data collated by theIAS OTs to bring out publications in Socio-Economic Profileof Rural India - Series I and Series II. Series I was publishedin four volumes, viz., South India, North-East India, NorthCentral India and Eastern India. The state papers of thesevolumes have been prepared by senior bureaucrats,reputed academicians and other experts. In the sametradition, the Centre has initiated the project of Socio-Economic Profile of Rural India, Series II in five volumes -South India, North-East India, North & Central India,Western India and Eastern India. North-East India, North &Central India, and Eastern India volumes are in press andthe remaining volumes are under process.And this is really the 'one fine morning' phenomenon.The seasons have always taken only as long as they usually doto flip or slip or flow into their next hue. But we wake up of amorning, hear the unmistakable active twitter of birds, thedash of brightness in the green of trees, the happy blue of sky,and we know it is spring. So shall we know the setting in ofsummer and with it, the magic of our last days here. The timebetween two fine mornings is spent in a blur. The interestingthing about living in a blur, or we might want to call it 'living ablur' is that one has to make a special effort to distinguishcontinued on page 5The Probationer's Seasoncontinued from page 6between one's movements, even the phases of a day. Nightwhirls into day and the moon and a fading stream of starscan still be seen as the sun heralds dawn deciding whatmood it wants to dye the sky in. 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