What is the Stella & Dot Pay Portal? - Stella and Dot

stelladotpay.com

What is the Stella & Dot Pay Portal? - Stella and Dot

Stella & Dot Paywww.stelladotpay.comGetting Started GuideWhat is the Stella & Dot Pay Portal?The Stella & Dot Pay Portal is an easy to use, intuitive electronic commission payment portaldedicated to Stella & Dot and our Stylists. The Pay Portal will replace your Money Network byMetaBank debit card. With the click of a button, you will be able to easily check your accountbalance, transaction history, enable payment notifications and manage your spending.Benefits•A secure and convenientway to receive commissionpayments – electronically!•Faster access to your earnings!•••Transfer earnings to any bankaccount in your country!Instant electronic notificationsof commission payments!Review payment history &download into Microsoft Excel!The Stella & Dot Pay Portal gives you the ability to automatically transfer your commissionpayments from Stella & Dot into the bank account of your choice. Just set it, and forget it! Youhave the option of configuring your Pay Portal account to automatically transfer your entire accountbalance or a specific amount directly into your bank account. This feature allows you to set up yourfund transfer instructions one-time; after that, you never need to login to the Pay Portal again! Stella& Dot Pay Portal will automatically transfer funds as configured and send real-time notifications toyou that the transaction has been completed.The Stella & Dot Pay Portal also comes with a personalized, branded commission compensationcard that gives you easy access to your earnings. When you activate your card, you can setup your account to transfer your commission payments to your card, which can be used at anymerchant that accepts Visa debit. You can also configure your account to transfer a portion of yourcommissions to your bank account and a portion to your debit card.There is even a mobile app! The Stella & Dot Pay Portal Mobile Portal app offers you theconvenience and flexibility of accessing your Stella & Dot Pay Portal account from your smartphone.• Mobile Browser: https://www.stelladotpay.com/smart• iPhone and iPad: Download the Mobile App from iTunes for free• Android: Download from the Google Play Android App storeGetting StartedFor our existing Stylists -- on August 15, 2012, you will receive a welcome email notifying you thatyour account is ready for activation from notifications@stelladotpay.com. Follow the instructionsin this email to activate your account. Please have your Stella & Dot Stylist ID on hand when activatingyour Stella & Dot Pay Portal account.Approximately 7-10 business days after you’ve activated your account, you will receive a personalizedStella & Dot branded compensation card in the mail to use with your account. Upon receivingyour personalized compensation card in the mail you can activate it online athttps://www.stelladotpay.com/card. Once your card is activated, you must set your CashOutpreferences to have your commission payments loaded to your card or your bank account.Effective August 1, 2012, Stella & Dot will automatically create a Stella & Dot Pay Portal accountbehalf of any new Stylist who signs up starting August 1st.•Dedicated phone, online andemail customer support!Do Not Cut Up Your MoneyNetwork by MetaBank CardIf you still have funds on your Money Networkby Metabank card, you can use yourcard until the funds are gone. When you nolonger have funds on your card, please callMoney Network by Metabank’s CustomerService line at 1-888-913-0900 and cancelyour account. If you do not cancel your account,you will be subject to their DormancyFee of $3.00 after 6 months of no activity.Pay Portal Customer SupportStylist Support is available by phone andemail is available on Monday-Friday, 6am-5pmPacific Time.•Phone Support:USA/Canada: 1-888-376-8005• Email support:support@stelladotpay.comFrequently Asked QuestionsFor answers to frequently asked questionsabout Stella & Dot Pay, click the ‘FAQs’ buttonon the menu bar of the Stella & Dot Paywebsite or visitwww.stelladotpay.com/faqs.jsp


Stella & Dot Paywww.stelladotpay.comReceiving Payments on Pay PortalStarting with your September 7, 2012 commission payout, your commissions will automatically be credited to your Stella & Dot Pay Portal account. Eachtime funds are credited to your Stella & Dot Pay Portal account, you will receive an email notification from do.not.reply@stelladotpay.com.After funds have been credited to your account, you can easily transfer them to any financial institution in your country or to your branded compensationcard by following the steps outlined in the section ‘Using CashOut’ below. If you do not set your CashOut, your funds will simply sit in your Pay Portaland not be accessible to you.Here is an EXAMPLE of the payment notification email you will receive:Dear Stella & Dot Stylist,Stella & Dot has loaded USD $300.00 to your Stella & Dot Pay account on 12 September, 2012.Message from the sender is:------------------------------------------------------------------------------------------September 2012 Commissions------------------------------------------------------------------------------------------Please log in to your Stella & Dot Pay account at your earliest convenience and use the CashOut tool to transfer the funds to your bank account.Thank you for using Stella & Dot Pay.https://www.stelladotpay.comUsing CashOutYou must set up your CashOutoptions in order for your funds tobe available to you. The CashOutfunction is used to transfer funds tofinancial institutions in supportedcountries.1. Click CashOut.2. Select whether you would like tomake a one-time CashOut or set upan automated CashOut, then clickContinue.3. If you are transferring to a newaccount, enter the required accountinformation. Please carefully verifythat your banking information iscorrect, as incorrect informationmay cause significant delays to yourtransfer.4. If you are performing a one-timeCashOut, enter the Amount totransfer. Enter any personal notesyou would like to store on your receipt(for your records only) and clickContinue.5. If currency conversion is requiredto complete the transaction, currencyconversion details will be displayed.6. Verify the information and clickConfirm.7. Funds will be transferred to yourbank account within 1-2 businessdays.Set up ‘Auto CashOut’The easiest way to manage yourpayments is to set up an AutoCashOut. Just click CashOut in youraccount menu, then select ‘Add AutoCashOuts’ under Option 2.Auto CashOut lets you transfera percentage of your incomingfunds to up to three saved cashoutdestinations automatically. Forexample, you could have 60% of yourfunds transferred to Bank AccountA, 20% to Bank Account B, and 20%to Bank Account C. You can alsochoose between a daily or a monthlyfrequency for your Auto CashOuts.It’s really that simple -- just set it andforget it!

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