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Corner Brook Org Review Project Charter media release

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Presentation toCouncil<strong>Org</strong>anizational &Operational <strong>Review</strong>April 11, 2014


Agenda1. Introductions2. Overview – <strong>Project</strong> <strong>Charter</strong>3. Initial Perspectives on <strong>Corner</strong> <strong>Brook</strong>4. Defining Council’s Priorities5. Next Steps© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.1


<strong>Project</strong> <strong>Charter</strong><strong>Org</strong>anizational &Operational <strong>Review</strong>City of <strong>Corner</strong> <strong>Brook</strong>April 10, 2014


<strong>Project</strong> Overview – Background and <strong>Charter</strong><strong>Project</strong> <strong>Charter</strong>•The purpose of this charter is to ensure clarity of expectations between consultant and client.•This charter contains information on project objectives, governance, team, work plan, and projectmanagement.<strong>Project</strong> Objectives – How will we define success?KPMG has been engaged by the City of <strong>Corner</strong> <strong>Brook</strong> to undertake an <strong>Org</strong>anizational & Operational <strong>Review</strong>with three primary objectives:1. To establish a long term, structural and operational plan for the City;2. To identify essential and required staffing levels along with departmental and divisional structures tomeet the im<strong>media</strong>te and long term requirements of the organization within its legislative mandate andpolicy framework; and,3. To align City resources with services and operations.© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.3


<strong>Project</strong> Overview – Scope, Deliverables and Timing<strong>Project</strong> Scope•Conduct a review and define the City's legislated services and define those services contained withinthe City's policies•Provide an in-depth analysis of the strengths and weakness of the overall organizational structure,operating procedures and systems of the City of <strong>Corner</strong> <strong>Brook</strong> in relation to delivering its mandate andpolicies.•Identify strengths and weaknesses of the organizational structure, operating procedures andprocesses, as well as the allocated resources, to determine the most structurally and operationallyeffective design for all City Departments.•Compare the City’s overall organizational structure, operating procedures, processes and allocatedresources with other communities comparable to the City of <strong>Corner</strong> <strong>Brook</strong> recognized for employingleading practices.•Recommend practical, achievable and realistic revisions and or adjustments to the City’s overallorganizational structure and opportunities for regional strategic partnerships. p<strong>Project</strong> Timing•The project commences April 10, 2014, and will complete when the final report is submitted to the Cityof <strong>Corner</strong> <strong>Brook</strong> on or before July 30, 2014.© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.5


<strong>Project</strong> PhasesMayJulyAprilJune<strong>Project</strong>InitiationCurrent StateAnalysisComparisons&OpportunitiesOpportunityIdentificationFinal Report1. Meet t with2. Collect t relevant3. Survey 54. Develop l5. Develop l andMayor, CAO and<strong>Project</strong> Team toclarifyexpectations,refine lines ofinformation oncurrent methods ofservice deliveryand conductorganizationalcomparatormunicipalities andbench mark Cityservices to identifyopportunities fororganizationstructure optionsbased uponorganizationalanalysis andpresent a finalreport with animplementationplaninquiry, anddevelop asubsequent workprogram for theengagementanalysiscost savings andimprovedefficienciesdesign principles© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.6


Dates of DeliverablesMilestone/ Deliverable<strong>Project</strong> Kick Off MeetingDateApril 10 thStakeholder InterviewsApril 28 th , 29 th 30 thWorking Session #1 – <strong>Review</strong> Findings of Interim ReportMay 22 ndWorking Session #2 – Development of Structural Optionsw/o June 2 ndWorking Session #3 – Evaluate Structure Optionsw/o June 16 thWorking Session #4 – Confirm Structure Options &Recommendationsw/o June 23 rdPresentation to Council w/o July 7Presentation to Council w/o July 7 th 8© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.


Governance Structure<strong>Project</strong> SponsorCouncil<strong>Project</strong> Sponsor TeamMayor PenderDeputy MayorCouncillor ?<strong>Project</strong> ManagerCAO<strong>Project</strong> Management and Execution<strong>Project</strong> Advisor<strong>Project</strong> Manager<strong>Project</strong> PartnerOscar PoloniBruce PeeverGail Hamilton<strong>Project</strong> ConsultantValerie Ball© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.9


<strong>Project</strong> Management<strong>Project</strong> Sponsor•The <strong>Project</strong> Sponsor owns the project and provides the necessary leadership to achievethe project’s goals.<strong>Project</strong> Manager•The <strong>Project</strong> Manager co-ordinates ordinates the project to ensure that it stays on budget andschedule and that the consultant has the necessary information and support to complete theanalysis and provide recommendations.Weekly Status Reporting•The KPMG project team will submit to the project team and project manager a brief statusreport, based on the format presented in the following slide, every two weeks•The status report may be followed up with a brief phone call should there be any risks orissues that need to be addressed.© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.10


Status Reporting - Sample© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.11


Deliverable Acceptance Process• Deliverables presented in a scheduled and collaborative process• KPMG team submits key draft deliverables to Client <strong>Project</strong> Sponsor Team for Clientreview• <strong>Project</strong> Sponsor Team and other relevant stakeholders to consolidate feedback andsuggestions and forwards them to KPMG project team• Feedback to be provided within a period of 5 business days• KPMG team incorporates feedback and resubmits to <strong>Project</strong> Sponsor Team• <strong>Project</strong> Sponsor Team approves revised deliverables and signs off on them• Upon the sign-off, deliverables are considered “final”© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.12


InitialPerspectives on<strong>Corner</strong> <strong>Brook</strong>April 10, 2014


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Municipal ComparatorsCommunity Population 1 Households 11.<strong>Corner</strong> <strong>Brook</strong> 19,886 8,3092.Brockville 21,870 10,573423. Orangeville 28,395 10,18634.Owen Sound 21,688 9,93255.Stratford tf 30,886 14,0526.Mount Pearl 24,284 9,6457.Conception BaySouthComparatorAverage24,848 9135 9,13525,425 10,8781Municipal Financial Information Return Schedule 02 & 90, 2012.© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.15


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Reported Operating Results (In Millions)$60$50$40$30$20RevenueExpendituresSurplus (deficit)it)$10$-2008 2009 2010 2011 2012$(10)© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.Source – audited financial statements adjusted for pre-TCA accounting basis16


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Operating and Capital Expenditures (In Millions)OperatingCapital20122011201020092008$- $10 $20 $30 $40 $50 $60© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.Source – audited financial statements adjusted for pre-TCA accounting basis17


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Reserves per Household (2012)$3,000$2,500$2,611$2,000$1,500$1,510$1,000$745$782$500$358 $322$-$59Brockville Orangeville Owen Sound Stratford Mount Pearl CBS <strong>Corner</strong><strong>Brook</strong>© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.Source – KPMG analysis of annual financial information 18returns


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Debt per Household (2012)$7,000$6,000$5,791$5,000$4,000$3,000$2,888$2,000$2,074$1,645$2,320$1,375$2,113$1,000$-Brockville Orangeville Owen Sound Stratford Mount Pearl CBS <strong>Corner</strong> <strong>Brook</strong>© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.Source – KPMG analysis of annual financial information 19returns


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Staffing Complement – Full-time Positions per1000 Households35.030.025.020.015.0Full-timePart-time10.05.0-Brockville Orangeville Owen Sound Stratford Mount Pearl CBS <strong>Corner</strong> <strong>Brook</strong>© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.Source – KPMG analysis of annual financial information 20returns


Perspectives on the City of <strong>Corner</strong> <strong>Brook</strong>Council Size121086420Brockville Orangeville Owen Sound Stratford Mount Pearl ConceptionBay South<strong>Corner</strong> <strong>Brook</strong>© 2014 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG InternationalCooperative (“KPMG International”), a Swiss entity. All rights reserved. KPMG CONFIDENTIAL.Source – KPMG analysis of annual financial information 21returns

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