Annual Report 2007 - Melbourne Sexual Health Centre

USE OF MELBOURNE SEXUAL HEALTH CENTREClients were asked some general questions about the use of MSHC website andservices. The MSHC website was used by 48% of respondents in 2007, compared to41% in 2006 and 27% in 2005 (Figure 2). The MSHC website was redeveloped andlaunched in November 2007. Appropriate marketing strategies will accompany thisre-launch in an attempt to encourage usage.Overall, in 2007, the majority of visits were more than once in the last year (43%)compared to 28% of first visits. In 2006 and 2005 visits were similar with the majorityof visits being first time visitors (35%) followed by more than once in the past year(31% and 29%).VARIABLE2007Number(%)2006Number(%)2005 Number(%)Have you used the Melbourne Sexual Health Centre web site?Yes 96 (48%) 82 (41%) 54 (27%)No 72 (36%) 54 (21%) 112 (56%)Did not know about the Website 34 (17%) 24 (12%) 35 (17%)How often have you visited MSHC?First visit 56 (28%) 69 (35%) 71 (35%)More than once in the last year 86 (43%) 61 (31%) 59 (29%)More than once in the last five years 33 (16%) 28 (14%) 35 (17%)Monthly 20 (10%) 32 (16%) 28 (14%)Other 7 (4%) 8 (4%) 8 (4%)Figure 2:Use of MSHC w ebsitePercentage use60%50%40%30%20%10%0%2005 2006 2007YEARMelbourne Sexual Health CentreClient Satisfaction Survey2007 4