Prudential Breakdown Services

More documents

Recommendations

Info

- are no longer made;- cannot be bought from awholesaler or agent; or- cannot be exported to the countrywhere Your Vehicle is.We will only pay the cost of transportingspare parts. You must pay the actual cost ofthe spare parts and any customs duty. If Wehave paid these costs on Your behalf, Youwill need to refund Us within one month.You must also pay for the labour involved inrepairing Your Vehicle.> Legal defence expenses - As long asYou let Us know within 28 days ofreceiving a summons from a countryin the geographical limits, We willpay up to £10,000 of the legal costsYou have to pay to defend yourselfin a court insidethe geographicallimits against an allegedmotoringoffence involving Your Vehicleduring a trip.We will not cover:- alleged speeding offences, whenno other offence is involved;- defending an alleged offencewhere there is no reasonablechance of affecting the outcome ofthe prosecution;- costs or expenses You agree towithout getting Our authorisation;- Your travelling and living expenses; or- fines awarded against You.> Bail - We can provide up to £4,000to allow You or the insured personto provide bail or security to releaseYou from custody.You must pay thisback to Us within three months.How to claimIf You want to make a claim under theEuropean Section, You will need a claimform. Please write to:European Claims DepartmentGreen FlagLeedsLS28 5GF.Or, phone 0113 236 3236 and ask for theEuropean Claims Department.Once You have filled in the form, Youshould return it to the address above.Personal CoverPersonal Cover applies if it is shown on YourBreakdown cover Schedule.As Well as the cover We have alreadydescribed for Your Vehicle, You (and Yourhusband or wife, or Partner) will be entitledto the same level of cover when You aretravelling in the UK in any other Vehiclewhich is less than 16 years old. (The Vehiclemust not fall within one of the exclusions11 Prudential Breakdown Services
of this policy and must keep to the policyconditions.)If Your breakdown policy covers more thanone Vehicle, the highest level of cover Youhave paid for will apply for the purpose ofPersonal Cover.No Callout DiscountIf You do not call out Green Flag duringthe Period of Cover, We will reduce Yourrenewal Premium according to the scalethat applies at the time. Each time You callout Green Flag, Your No Callout Discountwill be reduced by one year.If You reach the maximum level of discount,You can make one callout in a three-yearperiod without Your No Callout Discountbeing reduced. For each extra callout Youmake, Your discount will reduce byone year.General exclusions which applyto this policyWe will not provide any cover for thefollowing.1 Vehicles used for hire or reward,including taxis, or for carrying goods forreward.2 Vehicles which are temporarily stuckdue to floods or snow-affected roads oras a result of being totally or partly stuckin water, snow, sand or mud.3 Vehicles parked off the public roadwhich cannot be driven because of thenature of the surface on which theystand, for example, sand, mud, gravel,turf or grass.4 Vehicles used for, or involved in, motorracing, off-road use (away from publicroads and over rough terrain), rallies,speed or duration tests, or practising forthese events.5 The cost of any parts, lubricants, fluidsor fuel.6 Losses that are not directly associatedwith the incident that caused you toclaim. For example, loss of earningsdue to being unable to return to workfollowing an insured incident, or lossesarising from a delay in providing theservice to which this cover relates.7 Any Incident while Your Vehicle istowing or carrying more Weight orpeople than it is designed for - as shownin the manufacturer’s details.8 Any expenses which You would havehad normally in the course of Yourjourney.9 Any Incident which is:- the result of an inadequate repair orattempted repair carried out duringthe course of the same journey,unless the repair has Our approvalbeforehand;Prudential Breakdown Services 12
Page 1: Prudential Breakdown ServicesYour P
Page 4 and 5: Easy indexBreakdownWhat do I do if
Page 6 and 7: Your policyYour breakdown policy co
Page 8: Caravan and trailer coverYour carav
Page 14 and 15: - the result of You failing to corr
Page 16 and 17: 13 You are responsible for collecti
Page 18 and 19: If We cannot resolve the difference
Page 20 and 21: Prudential Breakdown CoverInsurance
Page 22 and 23: Access to your informationYou have
Page 24: Contact UsCustomer service 0845 605

Prudential Breakdown Services

Create successful ePaper yourself

Delete template?

Save as template?