Contents3 Ordering Information4 Standardized Extracts5 Pollen12 Fungi and Smuts15 Epithelia, Miscellaneous Inhalants, and Insects17 Ingestant Extracts21 Made-to-Order Items21 Premium Allergens22 Sterile Diluents25 Sterile Empty Vials26 Plastic Colored Caps26 Dropper Vials26 Safety Syringes27 Syringes and Syringe Trays28 Ancillary Products30 Vial Racks31 Skin Testing Devices34 GREER ® Service Team35 Important Safety Information35 Package Inserts2
Ordering InformationTo set up a new account with GREER ® , please contact a Customer Care Specialist.800.378.3906 or 828.754.5327OrderingFor the best possible service, specify account number, item number, product name, vial size and dilution, aqueous or glycerinatedformulation, and scratch or multiple dose vial, as shown in the catalog.Certain extracts and mixtures cannot be supplied in the 1:10 w/v strength due to excessive precipitation. These will be suppliedat the strongest possible w/v strength. Glycerinated extracts can be supplied in 1:20 w/v or weaker dilutions. Extracts ordered inprotein nitrogen units (PNU) are available in aqueous formulations only.Physician license must be on file. Proper identification will be required from institutions.Minimum OrderA minimum order of $25.00 is required. Please combine orders to achieve minimum.Made-to-Order ItemsSpecific non-stocked products have been identified as made-to-order items based on low utilization. Delivery will be a minimum of4 to 6 weeks. Please consult your Customer Care Specialist for more information.Premium AllergensSpecific products have been designated as premium allergens due to low utilization, decreased availability of raw materials,increased costs associated with the collection/extraction process, and/or market conditions. These items carry a surcharge.Please consult your Customer Care Specialist for more information.ShippingAll extracts are shipped overnight for next-day delivery. All other products ship via UPS 3 Day Select® or Ground unless otherwisespecified. Shipments with ice packs are available upon customer request, with an additional charge.TermsNet 30 days from date of invoice. FOB Lenoir, NC. Shipping and insurance charges are prepaid and added to the invoice. All prices arein US dollars. All prices are subject to change without notice. We accept payment via MasterCard®, Visa®, and American Express®.ReturnsPlease contact a GREER® Customer Care Specialist at 800.378.3906 for prior approval of all product returns. Any shipping errormust be reported within 7 days of receipt of the order. A Return Goods Authorization Number must accompany all product returnsto GREER within 10 days of the return notification.Allergenic extracts and sterile products cannot be returned unless due to a GREER error. Ancillary supplies must be returned inunopened, undamaged cases. Credit is not issued for duplications resulting from customer errors in ordering.WarrantyWe warrant only that solutions in unopened and undamaged vials are sterile and correctly labeled. Once shipment is made, we haveno control over storage conditions, methods of usage, or dosage administered.Telephone and Fax OrdersTo order by telephone, call our Customer Care Specialists: 800.378.3906To order by fax, dial: 800.419.7302 or 828.754.5320For customers outside the United States, call: 828.754.5327To email, write to: customercare@greerlabs.comOur Customer Care Specialists are available Monday through Thursday 8 AM to 7 PM and Friday 8 AM to 5 PM Eastern Time.For information on custom mixtures, please contact a GREER® Customer Care Specialist at 800.378.3906.3