CALL CENTER SERVICES - Cabo Villas Beach Resort

CABO VILLAS LAUNCHESCALL CENTER SERVICESMEETVICTOR DE LA PEÑAWe are excited and proud to announce the opening of the new Cabo Villas Call Center, locatedin the Cabo San Lucas Marina, elevating services for our members and guests. Our call centerprofessionals will provide member services including hotel reservations, vacation ownershiptimeshare and club ownership reservations, referral program, rental program, cruises, sportfishingcharters, SpaRitual and the wide variety of Global Adventures services including its travel agency!Click here to view all of the exciting news and valuable services of the Cabo Villas Call Center! Welook forward to assisting you with your upcoming worldwide travel plans and details. Our toll freenumbers remain the same; we are available at 866-962-2268 (United States toll free), 866-224-0102(Canada toll free) and 624-104-9080 (Mexico) to line up your travel details.ATTITUDERESTAURANT BARREMODELED AND INTRODUCESNEW MENUThe Attitude Restaurant Bar has a great new look and feel for guests to enjoy. All of the darkglass windows were removed, resulting in a beautiful open-air dining establishment, offeringscenic views of Land’s End and the relaxing ambiance of the Infinity Pool area. The completerenovation includes four 42” flatscreen tv’s, Shaw Direct TV, and a crystal clear sound system,in addition to new chinaware, glassware and linens. We love the results and invite you toenjoy the new atmosphere! Attitude is also pleased to announce its new menu. The freshcarte of selections includes a wide variety of dishes for lunch, dinner and snacks featuringshrimp cocktail, jalapeño Philly cheese steak, blackened salmon Caesar salad and filetmignon & stuffed shrimp. And don’t forget about happy hour! Attitude Restaurant Bar hasyour favorite drinks including margaritas, dirty monkeys and of course Corona!GLOBAL ADVENTURESSOLIDIFIES STAFF ANDLAUNCHES NEW WEBSITEGlobal Adventures is proud to welcome Mr. Israel Gomez Murillo to our team as a travel counselor.Israel joins the Global Adventures staff in the new Cabo Villas Call Center in the Cabo San LucasMarina. Israel brings Global Adventures valuable years of experience in the travel business, including10 years as a travel counselor for the American Express Company. In his role, he provided salesexpertise in the areas of airline tickets, cruises, lodging accommodations, car rental, groundservices, tours and travel insurances. Israel won the Pacesetter Award nine consecutive years(2000-2008) with the American Express Company, an award given for increasing yearly revenue by25% or more. Israel and our Global Adventures staff make Global a “one-stop shopping” outlet forall travel needs. Global Adventures is a “membership driven” company with thousands of loyalmembers, not “commission driven” like most travel providers. For this reason, Israel is able to passon these savings to our members.Global Adventures is also proud to announce the launching of its enhanced website,www.globaladventures.info. We invite you to view our exciting news and services on theuser-friendly site, which is home to an attractive array of public condo inventory and special offers.Global Adventures looks forward to serving you and sharing the savings and freedom we provide.Resort Image ManagerVictor De La Peña joinedthe Cabo Villas family inNovember of 2010. Ahometown native of SanJose del Cabo, he has a17-year-old daughter anda 13-year-old son. Victorloves playing and watchingsports, includingsoccer, baseball andfishing. Thanks Victor forkeeping Cabo Villas superclean and looking great!CABO VILLAS LAUNCHESSHOPPING CARTON ITS WEBSITECabo Villas Beach Resort& Spa is pleased to offer“Shopping Cart” serviceson our website. Enjoy theconvenience of orderingrefreshments, snacks,drinks and additionalvacation necessitiesbefore you arrive! Takeadvantage of this addedamenity by visiting usonline at:shopping.cabovillasbeachresort.com

RENTAL PROGRAMRESERVATIONPOLICIESAND ROOM ASSIGMENTSThe Cabo Villas Rental Program was designed for members who are unable to utilizetheir vacation club membership. We understand vacationing may simply not bepossible in these challenging times. Many of our Cabo Villas members have foundthe Cabo Villas Rental Program to be a viable way to recuperate invested funds.The concept is very simple. We make your inventory available to the general publicthrough our existing marketing channels. This is a win-win situation; you are able toenjoy the membership benefits without having to worry about the annuity. Pleasevisit www.cabovillasrentals.com to take advantage of this added membershipfeature.BAD MEDICINESPORTFISHINGAs the winter unfolds here in Cabo, the fishing seems to be cooperating beautifully. Thewater has been in the mid 70’s, and for that reason the Dorado are still here. It has been afew years since the Dorado have been plentiful this late in the season. The Tuna have alsobeen cooperating. We have seen large schools almost daily, and for a couple weeks wewere hammering Tuna with fish from 15-25 lbs. Just a reminder, keep only what you canuse, as the bite has been very high.The best news lately is the Striped Marlin bite. The baithas stacked up on the Golden Gate bank and although it is a long run out there, the biteis incredible. It is total “hands-on” fishing on Golden Gate, as we catch them on live baitwhile still fishing down deep. Boats have been releasing 5-10 Marlins per day.The Yellowtail and Sierra bite is heating up in-shore, and catching them on light tackle is areal blast. In addition to Sierra, the beach bite has been incredible for Roosterfish and RedSnapper as well. Cabo also had a record-book catch on Super Bowl Sunday in February.Anglers hooked a 985-pound Blue Marlin while they were catching Tuna. The monsterMarlin ate a small Tuna jig and surprised everyone, once again showing that anything canhappen while fishing Cabo waters!We have packages available at Cabo Villas Beach Resort & Spa. Reserve your fishingadventure with our cordial staff at 1-877-311-9652 or info@badmedicinesportfishing.com.Be sure to visit our website at www.badmedicinesportfishing.com. Thanks and lookforward to getting you on the water!Over the years of ownership,it’s easy to forget thepolicies regarding acceleratedweeks, bonus weeksand contracted weeks.Admittedly, certain units atour resort may be moreappealing than others. Ourstaff gives every effort todesignate the unit assignmentson a fair and properbasis. Consideration isalways given to our guestand the proper policies areimplemented to the typeof unit assigned, and if theunit assignment has anyrelation to the type of unitcontractually owned. Weappreciate your understandingand patience,and looking forward toseeing you!NEW DAILYACTIVITIES SCHEDULEJoin us Monday throughFriday from 12 p.m. - 4 p.m.at the Infinity Pool for a varietyof fun activities includingBingo, water aerobics,dance lessons, pool volleyballand musical trivia.BAJA BREWINGCOMPANYOn Saint Patrick´s Day, Baja Cantina will surprise guests with an authentic Saint Patrick’s signaturedrink, to go along with our traditional dinner menu. You know when you’re in BajaCantina, because there’s no other place like it. Relax with your toes in the sand at our beachfrontrestaurant on Medano Beach in Cabo San Lucas. You will feel our sincerity in providingyou with nothing but the best for your dining pleasure. Our fresh ingredients, exclusive drinkselections, relaxing ambience, and friendly service have won the votes from our diners.

OFF-ROAD ADVENTUREWITH WIDE OPENSOMETHINGTO SING ABOUTIt’s your turn to be a Baja desert racer! Push the envelope with an adventure-based vacationactivity. Much more than a low-speed tour, Wide Open’s cars are authentic Baja 1000 racecars and worth more than $200,000 (usd)! Seasoned guides lead you through the entireadventure. Off-road packages include one-third of a day, half-day and a full-day trip toTodos Santos and back.Experience the original off-road adventure with Wide Open!BAJA CANTINABEACH CLUBOn Saint Patrick´s Day, Baja Cantina will surprise guests with an authentic Saint Patrick’s signaturedrink, to go along with our traditional dinner menu. You know when you’re in BajaCantina, because there’s no other place like it. Relax with your toes in the sand at our beachfrontrestaurant on Medano Beach in Cabo San Lucas. You will feel our sincerity in providingyou with nothing but the best for your dining pleasure. Our fresh ingredients, exclusive drinkselections, relaxing ambience, and friendly service have won the votes from our diners.EL MEDANOBEACH CLUBTTake the stage everyWednesday night at theAttitude Restaurant Barfrom 8 p.m. – 11 p.m. Entertainthe crowd with yourpipes while belting out“Brown Eyed Girl”, Springsteenor your favorite countrytune. Join us on Fridaynights too for our “FarewellParty” from 8 p.m. –11 p.m. .TRANSPORT YOURSPIRIT ATSPARITUALThe Medano Beach Club is all about comfort. Relax in a cozy lounge area at our beachfrontrestaurant with a festive and enchanting atmosphere. Our menu features locally harvestedseafood, Mexican cuisine, Angus beef steaks, local organic vegetables and a great wine list.And we’ll even prepare a number of menu items at your table! Located on Medano Beachnext to Nikki Beach, The Medano Beach Club has multiple television screens and offerslockers, showers and parking for your convenience. Open for breakfast, lunch and dinner,with live music from 6:30 p.m. – 9:30 p.m. For reservations, please call 624-143-6554.MARÍA CORONARESTAURANTDedicated to our grandmother Maria Corona born in 1916 in Mexico City, here you will find hertraditional recipes, along with her cooking secrets, as they’ve been handed down from generation togeneration. Cooking authentic Mexican food is a long process and the recipes must be followedso precisely, that it literally takes all morning to prepare! The mole is made from scratch from thetoasting of the chiles to grinding of the almonds in a traditional stone “metate”. Our tortillas arehandmade, the salsas are prepared in pre-hispanic stone molcajetes, and guacamole isprepared at your table. Everything is done in the purest of authentic Mexican cooking traditions.Located in the heart of downtown San Lucas with indoor or patio seating. Live music nightly from 7 p.m. - 10 p.m.SpaRitual is your sanctuaryin paradise, waiting to fulfillyour needs and exceedyour expectations.Located beneath the infinitypool at Cabo VillasBeach Resort & Spa, SpaRitualis a unique oasis toindulge and seduce yoursenses and nourish yourhealth and well-being.Relax with an 80-minutepersonalized facial and an80-minute body wrap withDamiana and Salvia plantoils for $262.50 for a limitedtime (regular price$350.00).

EDITH’SFISHING FLEETJACUZZIIMPROVEMENTSEdith’s Sportfishing and their crew invite you to fish the crystal waters of the Pacific Ocean and Sea ofCortez. Edith’s has five fishing vessels in their fleet, ranging from 28’ to 35’. The boats are excellentlymaintained and the highly qualified crew speaks English and Spanish. Manager Hector Duarte,better known as “Hector the director & fish collector” looks forward to providing you friendly andquality service. Contact Hector and his staff at 1-877-243-1604 or hduartec@hotmail.com to bookyour sportfishing adventure with Edith’s.DESALINATIONPLANT ANDAIR CONDITIONINGCHILLER UPGRADEPurified water and air conditioning are critical commodities to life in the desert in theBaja! The desalination plant and air conditioning chiller recently received substantialupgrades, providing for increased service of these two necessities. Your newdesalination plant produces two-and-a-half times as much water as the formerequipment, and runs just five hours per day compared to 18 hours per day for theformer plant. The end result is much more water in much less time and much lessenergy consumed! Your new state-of-the-art air conditioning chiller cools the entireresort at a reduced energy cost. We invite you to view the array of improvements tothe resort at http://renovation.cabovillasbeachresort.com.CABO VILLAS INTRODUCESBREAKFAST BUFFETDid someone say buffet? Dig in to our new breakfast buffet and enjoy a variety of morning mealfavorites. Located at the Attitude Restaurant by the main pool, the full spread includes; Mexicanhot dish, pancakes, french toast, egg station, fresh fruit, breads, cereal, yogurt, fruit juices andcoffee or tea. The breakfast buffet is $12 USD, and is available from 8 a.m. – 11 a.m.Cabo Villas recentlypurchased thermal Jacuzzicovers to offer greatercomfort in our Jacuzzi’s.The covers are manufacturedwith propylene / highdensity polyurethane,allowing them to isolate thetemperature achieved inan efficient manner. TheMarino leatherette upholsteryis of the highest quality,the upholstery is used inmarine boats and canwithstand the extremeclimate ranges of LosCabos. The updatedcovers will maintain theright temperature and holdup to the heat and dustexposure, in addition toachieving additional electricalpower savings.CABO VILLASBEACH RESORT & SPA