Contractor Profiles - Gem

Contract No. 14610Human Resource (HR) InvestigationServicesExpires: 30 September 2015Contractor ProfilesCONTRACT MANAGERGlenn RiekieGovernment ProcurementDepartment of Treasury and FinanceOptima Centre16 Parkland RoadOSBORNE PARK WA 6017Tel: (08) 6551 1394Fax: (08) 9481 0785Email: Glenn.Riekie@dtf.wa.gov.auLast updated: 11 April 2011Department of Treasury and Finance Page 1

Table of ContentsApplied Innovation Centre ........................................................................................3Australia Wide Investigations Pty Ltd (AWI) ...........................................................4Behaviour matters......................................................................................................5Chancellors Investigative Services ..........................................................................6CXC Consulting Pty Ltd.............................................................................................7Ernst & Young ............................................................................................................8Gold Security Group (International) Pty Ltd............................................................9Ian Flack Consultancy .............................................................................................11INVision Investigations, Consulting & Training Solutions...................................12Joyce Archibald .......................................................................................................13Maureen Smith and Associates ..............................................................................14VERIFACT Pty Ltd ....................................................................................................15Zambotti Consulting ................................................................................................17Department of Treasury and Finance Page 2

Applied Innovation CentreABN: 46 108 934 069 Tel: (08) 94092998 ContactName:Website:Purchasing Card AcceptedPeter Newmanwww.appliedinnovation.com.au Fax: (08) 92623423 Email: pn@appliedinnovation.com.auStreetAddress:Hours:Orders Via:87 Goollelal Drive, kingsley6026PostalAddress:87 GoollelalDrive,Kingsley 6026DirectTel:e.g. 8.00am to 5.00pm Monday to Fridayemail(preferred), fax and phone0409113845Contractor ProfileThe Applied Innovation Centre has conducted many disciplinary investigations/inquiries for anumber of state government agencies including the Department of Agriculture and Food,Department of Mines and Petroleum and the Corruption and Crime Commission. It has twoqualified practitioners who can assist agencies in this area.The principal is Peter Newman who has worked in a range of specialist areas of Governmentincluding the WA Government Functional Review, general management consultancy (internal andexternal to the public sector, human resource management, industrial relations, training anddevelopment, information technology and management review and audit.Murray Orrell worked in a number of Government agencies and was a member of the SeniorExecutive Service prior to leaving the service. He has worked in a range of specialist areas ofGovernment including human resource management, industrial relations, training anddevelopment, information technology and management audit.Personnel DetailsName Licence Qualifications Level Employee SubcontractorPeterNewmanMurrayOrrellInquiry Agent No.38017Investigator’s LicenseInquiry Agent No.37858Investigator’s LicenceBachelor of Economics andDiploma in Public AdministrationCertificate IV in GovernmentInvestigationCertificate III in InvestigativeServicesBachelor of Arts and Diploma inPublic AdministrationCertificate IV in GovernmentInvestigationCertificate III in InvestigativeServicesLevel 1 20years plusexperienceLevel 1 20years plusexperienceYNNYDepartment of Treasury and Finance Page 3

Australia Wide Investigations Pty Ltd (AWI)ABN: 85 009 328 965 Tel: 08 9345 1570 ContactName:Purchasing Card not currentlyacceptedTony Rompotis or JoeBaskwellWebsite: www.awipl.com.au Fax: 08 9345 1424 Email: admin@awipl.com.auStreetAddress:Hours:Orders Via:1 st floor, 211 MainStreet, Osborne ParkWA 6017PostalAddress:PO Box 17 OsbornePark 6917DirectTel:Office Hours: 8.30 am to 5.00 pm Monday to FridayEmail, phone, fax or online08 9345 1570Contractor ProfileAWI undertakes investigations in relation to complaints and allegations of disciplinary breaches,including claims of discrimination, bullying and harassment, inappropriate workplace conduct theftand corruption. We have provided quality investigation services in WA for almost 25 years.Our investigators have a working understanding of the Public Sector Management Act and codesof conduct of agencies within the Sector. Our experience is recognised not only in problemresolution but also in the provision of consultancy and value added services.Personnel DetailsName Licence Qualifications Level Employee SubcontractorJoe BaskwellLicensedInvestigatorCertificate IV Government InvestigationsCertificate IV Government Fraud ControlLevel 1YesConciliation and Review Officer withOPSS.Danny TampaliniLicensedInvestigatorCertificate IV Government InvestigationsCertificate IV Government Fraud ControlLevel 1YesDon BrownLicensedInvestigatorCertificate IV Government InvestigationsCertificate IV Government Fraud ControlLevel 1YesBryan Le CocqLicensedInvestigatorCertificate IV Government InvestigationsCertificate IV Government Fraud ControlLevel 1YesDepartment of Treasury and Finance Page 4

Behaviour mattersABN: 1931742 797 Tel: 9328 6164 ContactName:Purchasing Card not currently acceptedBarbara AbbottWebsite: Behaviourmatters.com.au Fax: N/A Email: behaviourmatters@iinet.net.auStreetAddress:13 Lacey Street PERTHWAPostalAddress:13 LaceyStreetPERTH WA6000DirectTel:04 3833 6762Hours:Orders Via:Telephone or emailContractor ProfileBehaviour matters consultancy service has been providing services to the WA public sector forsixteen years. Work place behaviours and conduct are our focus.Equal Opportunity and Workplace Bullying are issues we have particular expertise in.We are skilled investigators, conciliators and facilitators. We work in grievance resolution,disciplinary processes and remedial activities such as coaching and education programs.Personnel DetailsName Licence Qualifications Level EmployeeBarbara AbbottRichard LaneBill MartinInvestigator’slicenceInvestigator’sLicenceInvestigator’sLicenceDipTeach, BEd, PGradDipBus(HRM/D)Level 1 N NMBA, DipCI Level 1 N YDipBMA, DipTA Level 1 N YSubcontractorDepartment of Treasury and Finance Page 5

Chancellors Investigative ServicesABN: 54096745247 Tel: 08 94852228Website:ContactName:Purchasing Card AcceptedJim MonteleoneChancellors.net.au Fax 08 94852229 Email: jim@chancellors.net.auStreetAddress:701 Murray StreetWest Perth WAPostalAddressPO Box 427 WestPerth WA 6872DirectTel:08 94852228Hours:8.30am to 5pm Monday to FridayOrders Via:Email, Telephone, FaxContractor ProfileChancellors Investigative Services (CIS) key personnel are professional, highly skilled and qualifiedinvestigators with over 60 years police experience. Both of the investigators are retiredcommissioned officers of the WA Police Service with impeccable and unblemished service records.They have extensive experience in internal investigations ranging from criminal matters andcomplex inquiries to breaches of discipline, substandard performances, breaches of policy andconflict/dispute resolution matters. They have been commended on numerous occasions by theWAPOL Professional Standards Unit and the State Ombudsman’s Office for the quality of theirinvestigations and appropriate recommendations. Over the past 7 years CIS investigators haveconducted countless investigations, disciplinary inquiries, bullying, harassment and grievanceresolutions matters on behalf of government agencies. Several of the investigations conductedresulted from adverse findings made by the Corruption and Crime Commission against senioragency personnel. CIS investigators have an excellent knowledge of the Disciplinary Process asprovided in the Public Sector Management Act. The investigations and disciplinary inquiriesconducted are carried out to the highest ethical and integrity standards and are able to withstandprobity. The principles of natural justice are observed in all such inquiries and investigations.Personnel DetailsName Licence Qualifications Level EmployeeSubcontractorJimMonteleoneDirectorInvestigator’sLicence- WAPOL Police Superintendent- 34 Years Investigative Experience inCriminal/General Investigations.- 7 Years ExperienceEmployee Relations Investigator.Level 1 Y NRobertNeuzerlingDirectorInvestigator’sLicenceWAPOL Police Inspector32 Years Investigative ExperienceCriminal/General Investigations7 Years ExperienceEmployee Relations InvestigatorLevel 1 Y NDepartment of Treasury and Finance Page 6

CXC Consulting Pty LtdABN: 66 087 819 538Website:StreetAddress:Hours:Orders Via:21 Thornbill MeanderJoondalup WA 6027Tel:Fax:PostalAddress:9301 1040Purchasing Card AcceptedContactName:9301 1040 Email:21 Thornbill MeanderJoondalup WA 60278.00am to 5.00pm Monday to FridayEmail, Facsimile or PhoneDirectTel:MurrayOrrellmorrell@eftel.com043 930 1104Contractor ProfileMurray Orrell commenced work as a Human Resource and Industrial Relations Consultant forCXC Consulting Pty Ltd in 2003 after an extensive and diverse career in the Public Service. Hehas worked in a number of Government agencies and was a member of the Senior ExecutiveService prior to leaving the service. He has worked in a range of specialist areas of Governmentincluding human resource management, industrial relations, training and development,information technology and management audit.He has worked as the Director Human Resources at the Department of Health and prior to this asa senior industrial relations practitioner and senior policy officer with the Department ofProductivity and Labour Relations (now Labour Relations Division of the Department ofCommerce). He has also worked as a Chief Information Officer and headed up the largestGovernment auditing practice outside of the Auditor General’s Office.His work with the Management Audit Unit at the WA Police Service included the management ofefficiency and effectiveness audits together with compliance audits of policies, procedures andoperational orders applicable to police officers. During his work for the Unit he was responsible fordeveloping and preparing the Police Service responses to the Royal Commission on PoliceCorruption.Since 2003 Murray has conducted investigations for a wide range of state government agenciesand a number of local government Councils.Murray is a Reviewer for the Office of the Public Sector Standards Commissioner.Personnel DetailsName Licence Qualifications Level EmployeeMurrayOrrellPeterNewmanIA No. 37858Certificate IV inGovernment InvestigationInvestigator’s LicenceCertificate IV inGovernment InvestigationBachelor of Arts andDiploma in PublicAdministrationBachelor of Economics andDiploma in PublicAdministrationLevel 120 years plusexperienceLevel 120 years plusexperienceYNSubcontractorNYDepartment of Treasury and Finance Page 7

Gold Security Group (International) Pty Ltd90 086 548 74508 9443 9800ABNTelPurchasing Card Not AcceptedContactNameMalcolm EvansWebsite www.goldsec.com.au Fax 08 9443 9833 Email malcolm@goldsec.com.auStreet Address118/396 ScarboroughBeach RoadOSBORNE PARK WA6017PostalAddressPO Box 809BALCATTA WA 6914DirectTel08 9443 9800Contractor ProfileGSG is licensed under the Security and Related Activities (Control) Act 1998; Malcolm Evansbeing the nominee. It is a Quality Endorsed company accredited to ISO9001: 2008 certification.GSG is also a corporate member of the Australian Security Industry Association Limited(ASIAL).Investigators can be nominated for particular investigations and where appropriate, they canbecome ‘authorised persons’ within relevant legislation. GSG is immediately able to offer theservices of a number of personnel who can perform the tasks and meet all of the standards thatare sought. For quality assurance purposes Malcolm Evans acts as case manager for publicsector inquiries predominantly, but is available for investigations if needed.Investigations into suspected breaches of discipline and disciplinary inquiries under the PublicSector Management Act 1994 have been completed for a wide range of public sector agencies.An efficient and effective approach is used to inquire into and resolve the allegations or issues inthe best interests of all concerned. Investigations and inquiries by external bodies are utilised toincrease objectivity and enhance determinations by appropriate decision-makers. All suchinquiries are subject to the application of the principles of natural justice. Recent Federal andState decisions have given weight for procedural fairness to be observed by persons conductingreviews of actions and related investigations.There is a clear understanding of the need to protect individuals from harassment, psychologicaland physical attack, loss of reputation and career dislodgment. Investigators must anticipate thelikelihood of such consequences and take steps to avoid such occurrences.Insofar as industry experience is relevant GSG conducts investigations globally and nationallyas well as within WA. Investigations are in demand in the private sector. The listed personnelexceed 100 years combined experience as investigators. All of the designated personnel havebeen involved in degrees of conflict resolution and mediation in various situations in their formerroles.GSG has strong views on confidentiality. All staff enter into significant confidentialityagreements. Policies and practices are continually monitored to maintain the high standardsrequired in dealing with information. Investigators are regularly in situations that lead topossession of a variety of sensitive and strategic information - personal, criminal, political,organisational - which has to remain confidential either for a given period or ad infinitum. Theyobserve these outcomes to the highest ethical standards.Department of Treasury and Finance Page 9

Personnel DetailsName Qualifications Level Employee SubcontractorMalcolm EvansJim ZaknichPeter LavenderJohn WibberleyJeff FussellMPPA, Grad Dip Bus (Mgt), Dip Mgt, Cert Crim JustEd, Cert IV TAA, Cert III Inv Ser, FAIM, MAIPI,FBINAAB Comm, Post Grad Dip (Bus Law), ChurchillFellow, Cert III Inv ServExec Cert Mgt, Dip Pol, Assoc Dip Bus, Cert III InvServ, APMAdv Dip Bus Mgt, Dip Crim Inv, Dip Pol, Cert III InvServExec Dip in Fin Inv, Exec Cert in Bus Admin, AdvDip Bus Mgt, Dip Crim Inv, Dip Public Safety, DipPol, Cert III Inv Serv, Commercial Pilot1 Yes No1 Yes No1 Yes No1 Yes No1 Yes NoNeil Corker Dip Pol, Cert IV AWT, MAIPI 1 Yes NoDepartment of Treasury and Finance Page 10

Ian Flack ConsultancyABN: 35499410596 Tel: 93842285 ContactName:Purchasing Card Not AcceptedIan FlackWebsite: Fax: 93848585 Email: Ianflack@ozemail.com.auStreet Address:1 Frances TerraceMosman Park 6012.WAPostalAddress:1 FrancesTerraceMosman Park6012.WADirectTel:93842285Hours:Orders Via:8.00 am to 5 pm Monday to Friday [after hours for urgent matters].Email or postContractor ProfileIan Flack is a former CEO of a large government agency. Since 1995 he has provided advice onpolicy and procedures, conducted inquiries, reviews and investigations on HR matters, fornumerous government departments, agencies, and their CEO’s.Complex HR matters related the Public Sector Management Act 1994 [PSMA], Codes ofConduct, the Code of Ethics, Policies , Procedures, grievance resolution and disciplinarymatters are Ian’s particular areas of expertise.Ian has been on the Public Sector Standards Commissioner’s Conciliation and Review panelssince 1995. He also carried out a number of PSMA Section 24 Special Inquiries. Ian is a formermember of the Legal Practitioners Disciplinary Tribunal.Name Licence Qualifications Level Employee Sub-contractorIan FlackInvestigator’slicence.B, Economics[UWA]Level 1(>10yrsexperience)NNDepartment of Treasury and Finance Page 11

INVision Investigations, Consulting &Training SolutionsABN: 75 127 450 346 Tel: 0404 870 311 ContactName:Purchasing Card Not AcceptedJane WyllieWebsite: www.inv.com.au Fax: 0893199968 Email: jane@inv.com.auStreet Address: N/A PostalAddress:Hours:Orders Via:PO Box 1819Fremantle 6959DirectTel:Available 24 hrs a day 7 days per weekOrders via email or phone0404 870 311Contractor ProfileAs licensed Investigators, INVision’s Directors, Jane Wyllie and Tony Langmair offer combinedexperience and expertise spanning over 40 years in the public sector over three jurisdictions ina wide range of areas including Management, Consultation, Investigations, Reviews andTraining.We are highly regarded for our professionalism, integrity, objectivity, independence and skill indealing with complex and sensitive matters. INVision has conducted numerous complexinvestigations for the WA public sector, ranging from allegations of; serious staff misconduct,assault, fraud, misuse of Departmental resources and all levels of grievances and complaints.INVision provides unique services in the conduct of workplace investigations through detailedforensic analysis using contemporary administrative and investigative techniques. With theadvantage of specialist skills, knowledge and public sector experience, we are able to providehigh quality investigations to suit your needs, particularly in the provision of comprehensive andconfidential investigation reports.We have a detailed and thorough working knowledge of the Public Sector Management Act1994 and its application to administrative investigations and/or inquiries. All of our investigationsare accountable, transparent and conducted in accordance with the principles of natural justiceand procedural fairness.Personnel DetailsName Licence Qualifications Level Employee SubcontractorJane Wyllie 30412 B.Laws, Grad Dip Legal Practice,B.Biomedical Science (Hons)Level 1 (>10yrsexperience)YesNoTony Langmair 30172 Graduate Certificate in PublicSector Management, Diploma ofGovernment (Investigations),Certificate IV in Training andAssessment.Level 1 (>10yrsexperience)YesNoDepartment of Treasury and Finance Page 12

Joyce ArchibaldABN: 28301919372 Tel:Website:0409100744 or92797713ContactName:Purchasing Card Not AcceptedJoyce Archibaldnone Fax: 92798766 Email: Joyce.archibald@echidna.id.auStreetAddress:Hours:Orders Via:8 CarnegieStreet,Bassendean WA6054PostalAddress:PO Box 346,Bayswater, WA6933DirectTel:8 AM to 6 PM Monday to Friday. Some weekends0409 100 744Telephone contact to 0409 100 744 or email to joyce.archibald@echidna.id.auContractor ProfileI have had many years of experience in the public sector of WA, primarily at the managementlevel in social services in health. I have also worked in the mental health area, and have projectmanaged implementation of computer systems overseas. Since 1996 I have been anindependent contractor and have been, and still am, a reviewer with the Public SectorStandards Commissioner. I have conducted many investigations on behalf of a wide variety ofagencies both in Perth and in country WA. These investigations have included grievances,alleged discrimination and/or harassment in the workplace, alleged misconduct, complaintsagainst staff and the like. I am known for my accurate, signed interview statements and clearreadable reports which are delivered within the time frames agreed to with the agencies. I havealso taken part in several wide ranging evaluations, including evaluations of the Government’sResponse to the Gordon Enquiry, Child Sexual Assault Treatment Services, mapping andgapping services in country areas for Aboriginal persons as well as others.I have a Master of Social Work degree and can relate well to a wide range of persons, fromprisoners to traumatised children to senior staff in the public service. I look forward toconducting more investigations in the future.Personnel DetailsName Licence Qualifications Level EmployeeJoyce ArchibaldInquiry Agent’sLicence IA15981Investigator’sLicenceIN 15981BA, (Psychology)Master of Social WorkCertificate in ComputersLevel 1 Sole trader NoSubcontractorDepartment of Treasury and Finance Page 13

Maureen Smith and AssociatesABN: 43 874 231091Tel: 08 93643275 ContactName:Purchasing Card Not AcceptedDr Maureen SmithWebsite: Fax: 08 9315978 Email: Smithmk@bigpond.net.auStreet Address:1 Kemp Road,Mt Pleasant6153PostalAddress:1 Kemp Road,Mt Pleasant6153DirectTel:08 936432750409081140Hours:Orders Via:8.30am to 5.00pm Monday to FridayEmail, fax and phoneContractor ProfileSince 1997, I have been reviewing and investigating Agencies’ compliance with the standardsand requirements of the Public Sector Management Act and other Agency specific legislation. Ihave provided services to 55 different agencies during this period, many of which are regularclients. I have held separate contracts with the Public Sector Management Commissioner for thesame period and am highly experienced in reviewing all Public Sector Standards in HumanResource Management.Personnel DetailsName Licence Qualifications Level Employee Sub-contractorDr Maureen SmithCert IV in Gov.(investigations)HonoursDegree (FirstClass).PhD.Level 1(>10yrsexperience)PrincipalNDepartment of Treasury and Finance Page 14

VERIFACT Pty LtdABN: 59708957461 Tel: 0892021811Website:Purchasing Card Not AcceptedContactName:Glenn Dhuewww.verifact.com.au Fax: 0893253887 Email: gdhue@verifact.com.auStreetAddress:Hours:Orders Via:Unit 7-184 PierStreetNorthbridge WAPostalAddress:Verifact Pty LtdPO Box 8084Perth BC WA68498.00am to 5.00pm Monday to FridayDirectTel:Email (preferred) directed to: wa@verifact.com.au08 92021811Contractor ProfileVerifact has 19 years experience in Commercial Investigations and acts for 187 different clientsand client divisions. Verifact operates pursuant to its 4 Point Philosophy around which itsmission is centred. This includes being Australasia’s No. 1 Commercial Investigation businessas rated by its clients; providing exceptional client service; having a dedicated team of people;fostering an environment around personal and professional development.We conduct human resource, grievance, PID and official misconduct related investigationservices to a number of Federal, State and local Government departments, statutory bodies andprivate sector clients. Verifact has conducted corporate investigations into corporate fraud,harassment, bullying in the workplace, grievances, drugs in the workplace, matters of ethicalstandards, system failures, conducting surveillance, matters relating to security as well ashaving conducted investigations for the Crime and Misconduct Commission.In the financial year 2008/2009 , nationally Verifact conducted approximately- 11,132 investigations , made up of- 7088 factual investigations , and- 4114 Surveillance InvestigationsInvestigations undertaken in the areas of Official Misconduct, Grievance and Human Resources- 1284 investigationsVerifact delivers detailed investigations which expertly combine regulatory control and customersatisfaction. Our highly skilled investigators are experienced in policing, management , humanresource, workplace health and safety, fraud, psychological related work issues, workplacecorruption, risk, mediation of a dispute, system analysis and system failures , and are availablethroughout Australia.Our investigation team is supported by a dedicated and skilled management team and fulltimeadministrative support to ensure a quality, cost effective and satisfactory outcome , on time,every time.Department of Treasury and Finance Page 15

Personnel DetailsName Licence Qualifications Level Employee Sub-contractorRon CareyNeil ClarkeLesley FarrellPaul FergusonBrian KellyGeoffreyRandallPeter LavenderIN36494IN29812IN23173IN33422IN01896IN30683N30435Certificate III in InvestigativeServicesCertificate III in InvestigativeServicesCertificate III in InvestigativeServicesCertificate III in InvestigativeServicesCertificate III in InvestigativeServicesCertificate III in InvestigativeServicesCertificate III in InvestigativeServicesLevel2Level2Level2Level2Level2Level2Level2YYYYYYYDepartment of Treasury and Finance Page 16

Zambotti ConsultingABN: 54 005 248 737 Tel:(08) 9471 7030 0418 948 548Purchasing Card not acceptedContactName:Darianne ZambottiWebsite: Fax: Email: darianne@zambotticonsulting.com.auStreetAddress:Postal Address: PO Box 765Inglewood 6932DirectTel:(08) 9471 7030Hours:7.00am to 5.00pm Monday to FridayOrders Via:Email or phoneContractor ProfileDarianne has 30 years’ experience in Human Resource Management, Health ServiceManagement and Health, Safety and Risk Management in public and private sectororganisations in a range of business sectors including Health (Hospital, Community Care andVocational Rehabilitation), Postal, Utilities, Building and Construction and Detention Services.Since 2005 Darianne has been a Senior Sessional Member of the State Administrative Tribunal(SAT), an independent body that makes and reviews a range of administrative decisions.Zambotti Consulting has provided a range of HR consultancy services since 2003 includinginvestigations and inquiries for the Department of Education, Department of Health and Wholeof Government via their respective CUA’s and has conducted over 60 investigations andinquiries for grievances and disciplinary matters including serious misconduct.Darianne provides high quality reports with findings and reasons and keeps in mind the variousaudiences who may access the reports. In addition Darianne provides the referring agencyinformation about context and contributing factors to assist with the management of risk.Zambotti Consulting also assists organisations to manage grievances and complaints whereDarianne works with the parties involved identifying options for resolution. Darianne is a trainedmediator and uses the Leading Edge Alternative Dispute Resolution (LEADR) model inundertaking mediation and developing the mediation agreement. Often it is found thatemployee performance is a contributing factor in grievances and disciplinary matters andDarianne is able to provide support including coaching for managers/supervisors and/oremployees.Personnel DetailsName Licence Qualifications Level Employee Sub-contractorDarianne ZambottiInvestigator’sLicenceNo. 38225B. App. Sc.OccupationalTherapy.Grad.CertificateErgonomicsLevel 1(>10yrsexperience)YDepartment of Treasury and Finance Page 17

Department of Treasury and Finance Page 18