Tetra Terminals Brochure - Motorola Solutions

Motorola TETRA TerminalsEngineered to last

CORNERSTONES OF OUR SOLUTIONSPartnership

PartnershipPartner with us and benefit from our experience and expertise in delivering solutions you need.IntegrationMaximise long term performance with integrated solutions enabled by a comprehensive portfolio of terminalaccessories, applications and complementary technologies.DesignBe able to call on a wide range of products designed to handle any specialist task…anywhere, anytime.LongevityMaximise the return on your investment with innovation, quality and product support that lasts well into the future.Integration Design Longevity

THE IMPORTANCE OF PARTNERSHIPSEarned trustMotorola has been developing and delivering mission-critical solutionsfor over 70 years. Solutions designed to work in the toughest and mostdemanding environments, day in, day out.We’re among the top global suppliers in every mission-critical categoryincluding TETRA terminals for public safety, commercial and enterpriseenvironments.A founding member of the TETRA Association, we’ve supplied over 1 millionterminals – nearly twice as many as our nearest competitor!Indeed, in recent years, our TETRA terminals have been specified foralmost every new nationwide public safety communications network.To give just one example, in 2010, Motorola was selected by the GermanFederal Ministry of Interior as the supplier of TETRA terminals to allFederal Public Safety users - one of the largest TETRA terminal contractsever awarded.

Unrivalled supportOur heritage and expertise enables us to offeran unrivalled range of terminals. All backed up bya unique portfolio of terminal support and repairpackages including up to 24 hour in-house repairturnaround, prompt telephone technical hotlinesand multi-year coverage. Indeed, we offer a fullportfolio of services, from helping with fleetmapping to training, to being part of your disasterrecovery plans.Being one of the world’s largest and mostinnovative supplier means Motorola has theresources to drive and develop the market forTETRA. Amongst our many innovations, wewere the first to achieve IP65 ingress protectioncertification on our ATEX TETRA terminals andlaunched the world’s smallest TETRA digitaltwo-way radio with the light and discreetTCR1000. We were also unique in offering aWindows based TETRA PDA solution to helporganisations drive their operational efficiency.Motorola has the expertise and the commitmentto continue to develop new terminals, newsoftware and new services. To continue to earnthe trust of our customers.“MOTOROLA REACTED IN THE SHORTEST POSSIBLE TIMEBY MANUFACTURING AND SUPPLYING THE BADLY NEEDEDRADIOS, EQUIPMENT AND BASE STATIONS TO ENSURESMOOTH PUBLIC SAFETY CRITICAL COMMUNICATIONS”First Research Institute of China Ministry of Public Security following theSichuan earthquake disaster

INTEGRATED FOR LONG TERM PERFORMANCEComplete solutionsTETRA users operate under diverse operationalconditions and to meet these challenges, weoffer a wide range of end to end solutions. Thesesolutions extend beyond the radios and encompassaccessories, terminal software and applications.When it comes to accessories, our approach is todeliver a performance matched solution. Simplyput, this means that Motorola accessories andradios are matched together, tested together,certified together and proven together. We do allthis to work towards maximum performance for alloperational conditions.Motorola provides a complete range of accessoriessupporting audio, power and portabilityrequirements. We also supply customisedaccessories for specialist users in public safetyand commercial industries. For example, we havesupplied to Fire and Rescue agencies solutionsallowing dual control of radio equipment both fromvehicle cab and from the pump bay. We have alsosuccessfully integrated customised driver consolesolutions to the rail and bus public transportationsectors.

Aligned to customer operationsWith a complementary product portfolio that includes RFID, advanceddata capture, mobile computing, WiFi access points and wireless networkextensions, Motorola is uniquely positioned to address diverse enterprisemobility demands. Enabled solutions are truly wide ranging and supportrequirements such as asset management, alerting and efficient resourcemobilisation.As an example, consider the increasing use of intelligent routing applications bypublic safety agencies, as they seek to improve their response effectiveness.With the comprehensive set of supported AT commands and the integratedGPS location functionality available on our mobile radios, we have enablednumerous public safety agencies to develop intelligent navigation applicationson rugged vehicle-mounted workstations.We’ve even put together a solution that integrated TETRA terminals and amobile computing platform for Hong Kong Police. A novel implementation, thesolution has radically transformed the way frontline officers serve the publicand fight crime. Furthermore, the system has enhanced communications,established faster data checking with real-time wireless access to databases,ensured immediate message dispatch of incident details and improveddocumentation with on-scene reporting and wireless transmission.With a comprehensive set of software and hardware API’s, and an applicationecosystem comprising more than 75 accredited partners, Motorola is wellplaced to offer highly tailored terminal solutions to meet the varied needs of ourcustomers. Solutions offered include: command and control applications; videosurveillance solutions; number plate recognition systems and location basedsolutions.These are just a few examples from the myriad integrated solutions we aredelivering to our customers today.“HONG KONG POLICE ARE PROUD TO BESETTING AN EXAMPLE FOR THE REST OFASIA, RAISING THE BAR BY INTRODUCINGNEW TECHNOLOGY AND EQUIPMENTTO PROVIDE EFFECTIVE OPERATIONALSUPPORT TO FRONTLINE OFFICERS.”Peter Yam, Senior Assistant Commissioner ofPolice on the implementation of a Motorola mobilecomputing sub-system

DESIGNED FOR THE TASK... ANYTIME, ANYWHEREDesigned forevery challengeDesign and usability have long been the guidingprinciples behind the development of Motorolaproducts. Our TETRA terminals are designed to beintuitive and are the result of end user observation,shared experiences and the use of collaborative,creative processes. It was our focus on usabilitythat led to the industry standardisation of theemergency button’s placement at the base of theradio’s antenna – so that the emergency button canbe easily located in the most extreme conditions.Our understanding of end user behaviour inextreme conditions led to the large tactile keypaddesign of specialised radios like the ATEX certifiedMTP850Ex, to make them easy to use with agloved hand. Designing for extreme conditionsmeans allowing the user to focus on the missionand not the technology.Understanding user needs is a continuous process.That is why we offer the broadest TETRA portfolioand why we continue to extend our portfolio withspecialist radios such as intrinsically safe terminalsand radios designed for covert surveillanceoperations.“ON THE EURO MATCH DAYS, WE HAD 850 PARAMEDICSAND 60 EMERGENCY DOCTORS DEPLOYED THROUGHOUTVIENNA. EVERYTHING WORKED BRILLIANTLY! THE DEVICESARE SMALL AND PRACTICAL AND YOU QUICKLY LEARN TOOPERATE THEM. THE DEVICES ARE ALSO VERY ROBUST –WE DROPPED THEM ON SEVERAL OCCASIONS AND THEYARE STILL WORKING FINE.”Andreas Zenker, spokesman for the Vienna paramedics team

Enhanced safetyand efficiencyOur products recognise that the mission iseverything and are ergonomically designedfrom the perspective of the user. That’s why weintegrated advanced safety features like “ManDown”, which activates an emergency alertingprocedure based on motion detection and inclineangle threshold settings.With the persistent downward pressure onpublic budgets, the need for enhanced workforceproductivity is critical. Our terminals sport a familiarcellular style user interface so that training costsare kept to an absolute minimum. Furthermore,to eliminate additional training requirements, ourportables and mobiles use the same user interface.We have also introduced unique features such asCall Out that can help you drive efficient resourcemobilisation as well as enable immediate incidentalerts and management. You’ll also find radio andinfrastructure solutions to enable efficient use ofpooled terminals and access control on a per userbasis, WAP Push to deliver the right informationto the right person at the right time and our RadioMessaging Solution for improved operationalefficiency in the field.It goes without saying that Motorola products aredesigned for reliability and support, no matter howcritical the mission.COMMON USER INTERFACE MEANS REDUCEDSTAFF TRAINING COSTSIN 2005 TO PROVIDE 1 HOUR OFTRAINING COST THE UK METPOLICE 40,000 MAN HOURS.DESIGNING OUR TETRA MOBILETERMINALS USING THE SAMEUSER INTERFACE AS THEPORTABLES MEANT THE METPOLICE COULD MINIMISESTAFF RE-TRAINING COSTS.A SAVING OF THOUSANDS OFPRODUCTIVITY HOURS!

ENGINEERED FOR LONGEVITYBuilt to lastMotorola solutions provide outstandingperformance today, tomorrow and well intothe future.Platform longevityOur TETRA terminals have gained worldwideacclaim for software support. We recognise usersneeds develop over time – when first adoptingTETRA voice may be the first priority, but users canalso benefit from features such as GPS location,WAP for data access and Multi Slot PacketData (MSPD) for increased data capacity. Somecustomers have chosen to hold onto their radiosfor more than 5 years and they can still benefitfrom these and many other advanced featuresfrom our latest software releases – makingMotorola terminals a safe investment.Hardware longevityWe’re renowned for rugged and versatileproduct design. Our Accelerated Life Testing(ALT) programme ensures heavy-duty use inmission-critical environments while giving youconfidence that your new Motorola solution willmeet and exceed all international quality andperformance standards.“THEY HAVE PROVEN ROBUST, RELIABLE AND EFFECTIVE INALL SITUATIONS. THE DELIVERY OF THESE SETS TO ALL THETEAMS SHORTLY WILL SEE HART USING SAFE AND EFFECTIVECOMMUNICATIONS WITH A WORLD CLASS PRODUCT FROMMOTOROLA AND A RELIABLE NETWORK PROVIDED BYAIRWAVE.”James Price, Manager of HART team at West Midlands Ambulance Service onthe robustness and reliability of Motorola equipment

Long termperformanceEfficient management and use of your TETRAterminals are central to ensuring their long termperformance. That is why alongside hardware andsoftware longevity, we offer an integrated TerminalManagement (iTM) system and a comprehensiveterminal training package.Our iTM solution is a comprehensive networkbased terminal management system that simplifiessoftware upgrades, fleetmap changes and featureactivations. An ideal tool for maximising productivity,iTM allows you to centralise terminal managementand support the mass configuration of up to 50, 000radios in a single programming session.To support the diversity of training requirements fromour customers, we offer flexible training solutionsincluding computer based elearning, instructor-ledend-user training and also a train-the-trainer option.Our training services have been designed to coverall aspects of terminal operation to ensure that userscan extract the maximum benefit from their radios,both initially and as new capabilities are added.Staying with our customers through every phase oftheir system’s lifecycle forms the basis of our supportphilosophy. With this level of support, your criticalcommunications strategy is protected, enabling youto maximise your return on investment.

For more information please contact your local Motorola Authorised Dealer or DistributorMotorola LimitedEMEA HeadquartersJays CloseViables Industrial EstateBasingstokeRG22 4PDUnited KingdomMOTOROLA and the Stylised M Logo are registered in the U.S. Patent and Trademark Office.All other product or service names are the property of their registered owners. © Motorola, Inc. 2010www.motorola.comTETRATERMINALS-BRO-UK (04/10)