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Article on Vision and Mission Statements - EUConsult

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Visi<strong>on</strong> <strong>and</strong> Missi<strong>on</strong> - platitude or inspirati<strong>on</strong>?What’s the difference?There is much misunderst<strong>and</strong>ing - <strong>and</strong> some scepticism - around visi<strong>on</strong> <strong>and</strong>missi<strong>on</strong> statements. Are they both necessary? What’s the difference anyway?And d<strong>on</strong>’t such statements just get put <strong>on</strong> the wall, then ignored?The first thing to say is that it is not the statement that matters, it is thec<strong>on</strong>cept it is intended to articulate. It does not matter if every employee - oreven the trustees - cannot word-perfect recite the missi<strong>on</strong> <strong>and</strong> visi<strong>on</strong>statements like some mantra. What matters is that they know what theorganisati<strong>on</strong> is for, <strong>and</strong> what it is trying to achieve.And this is the difference. ‘Missi<strong>on</strong>’ is what the organisati<strong>on</strong> is for, it’s primarypurpose. And ‘Visi<strong>on</strong>’ is the goal it is trying to achieve - in relati<strong>on</strong> to society,or its beneficiaries, or itself. So Missi<strong>on</strong> is about doing, <strong>and</strong> Visi<strong>on</strong> is aboutbeing.Who <strong>and</strong> what are they for?Visi<strong>on</strong> <strong>and</strong> Missi<strong>on</strong> <strong>Statements</strong> should not be c<strong>on</strong>fused with strap lines,advertising slogans <strong>and</strong> the like. The most important audience for your Visi<strong>on</strong><strong>and</strong> Missi<strong>on</strong> are the organisati<strong>on</strong>’s Trustees, Senior Management Team, <strong>and</strong>staff. They need to underst<strong>and</strong> exactly what the organisati<strong>on</strong> is for, <strong>and</strong>where it is headed. And by extensi<strong>on</strong> they need to know what it is not for,<strong>and</strong> what is not relevant. Well-crafted visi<strong>on</strong> <strong>and</strong> missi<strong>on</strong> statements are notso much ‘catchy’ as clear.Bey<strong>on</strong>d these internal audiences, your visi<strong>on</strong> <strong>and</strong> missi<strong>on</strong> statements may beof interest to supporters, funders <strong>and</strong> other stakeholders, although morecomm<strong>on</strong>ly they will be <strong>on</strong> the receiving end of the aforementi<strong>on</strong>ed straplines,advertising slogans etc. Interestingly these are more likely to be ‘catchy’than entirely clear! These are designed to attract attenti<strong>on</strong>, whereafter theorganisati<strong>on</strong> is able to start to get across more complex messages.The Visi<strong>on</strong> <strong>and</strong> Missi<strong>on</strong> <strong>Statements</strong> will inform every aspect of theorganisati<strong>on</strong>’s Strategic Plan - they are the starting point. They serve as abeac<strong>on</strong> <strong>and</strong> a yardstick, to help maintain clarity of purpose, <strong>and</strong> relevance ofactivity.Prospective employees - at every level - will want to join an organisati<strong>on</strong> thathas a clear sense of purpose <strong>and</strong> directi<strong>on</strong>. So an inspiring visi<strong>on</strong> <strong>and</strong> missi<strong>on</strong>can also serve as a very effective recruitment tool.More than wordsThe challenge of Visi<strong>on</strong> <strong>and</strong> Missi<strong>on</strong> <strong>Statements</strong> is that they have to be lived.The idea of putting them <strong>on</strong> the wall is to make them part of daily life in theorganisati<strong>on</strong>. The problem can be that they simply become part of thewallpaper!


The Chair of Trustees <strong>and</strong> Chief Executive in particular, but in fact anybody inthe organisati<strong>on</strong>, should regularly ask “Are we living the visi<strong>on</strong> <strong>and</strong> missi<strong>on</strong>?What does this mean in practice?” On a regular basis - perhaps every sixm<strong>on</strong>ths or so, it can be helpful to introduce an initiative, activity, questi<strong>on</strong> ....something that will encourage every<strong>on</strong>e to take a fresh look at the visi<strong>on</strong> <strong>and</strong>missi<strong>on</strong>, <strong>and</strong> whether their activities are still c<strong>on</strong>tributing towards it.Still not exciting?Is your visi<strong>on</strong> or missi<strong>on</strong> a little lacklustre - or indeed entirely lacking? Thensome quality time is called for. Most likely this will take the form of anAwayday or Retreat for Trustees, Senior Management Team, all the staff -depending <strong>on</strong> the organisati<strong>on</strong>’s size <strong>and</strong> culture. This should be plannedcarefully <strong>and</strong> facilitated skilfully, so that it is not simply an exercise inwordsmithing, but an in depth explorati<strong>on</strong> of what the organisati<strong>on</strong> is reallyfor, <strong>and</strong> where it is heading.David SaintTrustee, Advantage AfricaChairman, Acti<strong>on</strong> Planningdsaint@acti<strong>on</strong>planning.co.uk

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