Phoenix Rewards Winter 2013 - Ninga

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12assistance of any kind (usually availablefrom a Governmental direct or sponsoredorganisation or charity) for the installation ofany gas appliance or central heating system.d. Owners or tenants of public or private rentalproperties.e. Any central heating installation carriedout by an installer who is not registered with“Phoenix” to offer the January - April 2013Schemes. (Installers listed on the PhoenixNatural Gas website are registered). Theexception to this rule is that a Gas SafeInstaller, not necessarily registered with“Phoenix”, can undertake heating installationsunder the NI Executive funded BoilerReplacement Allowance.f. Existing boiler conversions from LPG tonatural gas, unless the central heating boiler isalready SEDBUK A rated.g. Any heating installation undertaken wherethe “Phoenix” Registered Installer does notsupply and physically install the boiler, controls,associated pipework, radiators etc.9. “Phoenix” may at its absolute discretion:a. Withdraw or amend the January - April2013 schemes at any time without prior noticeor redress.b. Vary the eligibility terms and conditions.c. Reduce or extend the time limit for thecompletion of the installation of the specifiedappliance or central heating system to qualifyfor the January - April 2013 Incentives.10. “Phoenix” recommends that customers getat least three competitive quotations fromdifferent Gas Safe registered installers.11. “Claimants” will be able to claim the Oil BoilerScrappage Scheme only if they employ a GasSafe registered installer who is also registeredwith ‘Phoenix’ at the date the ‘QualifyingProperty is connected to the “Phoenix” network.12. ‘Phoenix’ will not accept liability for anyequipment installed or quality of workperformed by any installer. Any agreementmade, even with regards the acceptanceof these ‘offers’, is between the “Claimant”and their installer, including any financialtransactions.13. The recommended minimum technicalspecification for a central heating install islisted on page 8 of the “Phoenix” January -April 2013 brochure.Oil Boiler Scrappage Scheme - £40014. “Claimants” installing a SEDBUK A rated highefficiency natural gas condensing boiler andfull controls upgrade, where appropriate, mayqualify for the Oil Boiler Scrappage Scheme.15. In these Conditions the “Offer” means the OilBoiler Scrappage Scheme 2013 whereby the“Claimant” will receive up to £400. The cashback will be paid against the gross price of thenatural gas central heating installation.16. To obtain the Oil Boiler Scrappage 2013 Offer:a. The “Claimants” “Phoenix” RegisteredInstaller, after completing the heatinginstallation must discount the final invoice byup to £400. Where the “Phoenix” RegisteredInstaller total invoice is less than £400 this willbe the amount paid.b. The “Phoenix” Registered Installer will thenrecover up to £400 direct from “Phoenix”.The owner of the “Qualifying Property” cannotclaim the cash back direct from “Phoenix”.c. The claim documentation must be receivedby ‘Phoenix’ within 63 calendar days (includingany public holidays) of the actual meter installdate. Claims received later than 63 days afterthe meter installation will not be processedunder any circumstances.17. This offer can be used with the ‘FreeConnection to a Natural Gas Meter’ offer butcannot be used in conjunction with any otheroffer made available by “Phoenix” or any otheragency (see 8c).Gas Appliance Offer - £40018. In these conditions the “Offer” means the ‘GasAppliance Offer’ where an appliance is eithera natural gas burning cooker, hob, gas fire ortumble drier. For the purpose of this offer anappliance is not a central heating boiler.19. To obtain the ‘Offer’:a. Where the Gas Safe Registered Installer andappliance purchase final invoices total lessthan £400 this will be the maximum amountclaimed.b. The “Claimant” must complete a customerclaim form which can be downloaded fromour website. Where a “Phoenix” RegisteredInstaller is engaged by the “Claimant” they canclaim the cash back on the “Claimant’s” behalf.Under this “offer” the installer has to be Gas
Safe Registered but not necessarily “Phoenix”Registered.c. The claim documentation must be receivedby ‘Phoenix’ within 63 calendar days (includingany public holidays) of the actual meter installdate. Claims received later than 63 days afterthe meter installation will not be processedunder any circumstances.20. This offer can be used with the ‘FreeConnection to a Natural Gas Meter’ offer butcannot be used in conjunction with any otheroffer made available by “Phoenix” or any otheragency (see 8c).Boiler Replacement AllowanceAdditional Cashback21. “Applicants” who have taken advantage ofthe NI Executive funded Boiler ReplacementAllowance can claim a £200 additionalpayment from “Phoenix” but no other cashback incentive offer under the January - April2013 Schemes.22. To obtain the Support Payment “Claimants”must:a. Within 100 calendar days (including publicholidays) of the actual meter install date the“Claimant” must complete and submit, toPhoenix”, the ‘Customer Claim Form’ from theback of the January - April 2013 brochure orfrom our website.b. When submitting the claim the “Claimant”must provide a receipted copy of the finalGas Safe Registered installer’s invoice for thenatural gas heating installation. This invoicemust show the full allowance granted by theNI Executive funded ‘Boiler ReplacementAllowance’ and include the make and model ofthe SEDBUK ‘A’ rated boiler installed.c. The Gas Safe Registered Installer may notclaim the Support Payment on the “Claimants”behalf.23. This offer can be used with the ‘FreeConnection to a Natural Gas Meter’ offer butcannot be used in conjunction with any otheroffer made available by “Phoenix”.Flexible Finance OptionTerms & Conditions24. The ‘Flexible Finance Option’ is only availablefor “Claimants” installing natural gas centralheating who take advantage of the ‘Oil BoilerScrappage 2013 offer’. It is not available to“Claimants” taking the NI Executive fundedBoiler Replacement Allowance or GasAppliance Offer.25. The ‘Flexible Finance Option’ must beagreed with an installer who is registered with‘Shermin Finance’ to offer the ‘Flexible FinanceOption’26. The ‘Flexible Finance Option’ is available topersons aged 18 and over subject to status. Afull credit check will be undertaken. No depositrequired.27. Typical Example. Cash Price £2,000, nodeposit; pay 60 monthly repayments of£48.53. Total amount payable £2911.80(includes £95 documentation fee). Typical17.1% APR.28. Written quotations on request. Finance subjectto status. Terms and Conditions apply.Clydesdale Financial Services LimitedTrading as Barclays Partner FinancePO Box 2501CardiffCF23 0FP .29. Agreement is between Clydesdale FinancialServices Ltd and the “Claimant”. “Phoenix”accepts no liability for non-payment by thecustomer. The ‘Flexible Finance Scheme’ isapplicable only to costs relating directly to thecentral heating installation.Contacting Phoenix Natural Gas.If you require further information on any of theschemes detailed in this booklet please telephone08454 555555*. Our office hours are Mondayto Thursday 08:30 to 19:00 and Fridays 08:30to 16:30. Alternatively visit our website www.phoenixnaturalgas.com*Calls may be recorded or monitored. Calls costfrom 3p per minute from a BT landline. Calls fromother phone networks may vary.Copyright Notice:© Phoenix Natural Gas Ltd 2013 - all rightsreserved.Material published in this document is thecopyright of Phoenix Natural Gas Ltd and may notbe reproduced without permission.13
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Phoenix Rewards Winter 2013 - Ninga

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