House Staff Manual - Winthrop University Hospital

patient has the right to timely notice prior to termination of eligibility for reimbursement by a third-partypayer for the cost of care. The patient has the right to obtain a copy of the medical record, for a reasonablecharge. Copies cannot be denied because of inability to pay.Hospital Rules and Regulations: The patient should be informed of the hospital rules and regulationsapplicable to conduct as a patient. Patients are entitled to information about the Hospital's mechanism forthe initiation, review, and resolution of patient complaints.102. PATIENT RESPONSIBILITIESPatient responsibilities and the responsibilities of children’s parents and/or guardians include but are not belimited to:Provision of Information: A patient has the responsibility to provide, to the best of the patient's knowledge,accurate and complete information about present complaints, past illnesses, hospitalizations, medicationsand other health matters. Unexpected changes in the patient’s condition should be reported to thepractitioner by the patient. The patient is responsible for reporting whether the patient clearly comprehendsa contemplated course of action and what is expected of the patient.Compliance with Instructions: A patient is responsible for following the treatment plan recommended bythe practitioner primarily responsible for the patient's care. This may include following the instructions ofnurses and allied health personnel as they carry out the coordinated plan of care, implement the responsiblepractitioner's orders, and enforce the applicable Hospital rules and regulations. The patient is responsiblefor keeping appointments and, when unable to do so, for notifying the responsible practitioner or thehospital.Refusal of Treatment: If the patient refuses treatment or does not follow the practitioner's instructions, thepatient is responsible for these actions.Hospital Charges: The patient is responsible for assuring that financial health care obligations are fulfilledas promptly as possible.Hospital Rules and Regulations: The patient is responsible for following Hospital rules and regulationsaffecting patient care and conduct.Respect and Consideration: The patient is responsible for being considerate of the rights of other patientsand Hospital personnel and for assisting in the control of noise, and the number of visitors. The patient isresponsible for being respectful of the property of other persons and of the Hospital.Safekeeping Personal Articles: The patient is responsible for the safekeeping of personal articles, whichshe/he chooses not to send home. The Hospital is not responsible for the loss of personal articles.SAFETY PROCEDURES103. ACCIDENT/INCIDENT REPORTINGInformation concerning any accident, incident or unusual occurrence involving a patient or visitor shouldbe reported on Winthrop-University Hospital's Quality Management "Incident Report Form" (#0172742)available at all nursing stations. The form is sent to Risk Management and Insurance Services (ext. 2206).A similar form is to be filled out for employees involved in an accident or incident. The "EmployeeAccident, Incident - Security Report" is available in the Human Resources Office and should be forwardedto the Security Department upon completion.104. ACCIDENT PREVENTIONRev. 1/08