Function Junction 2013 Speakers and Topics - Meeting ...

Buzz Kolbe, CPBA, CPIC, CPECPBuzz Kolbe is president and chief leadership development coach of LeadingWIN, LLC; a firmdedicated to relevant and accelerated leadership development. His primary focus is coaching clientsto establish a strong leadership presence focusing on communication skills, etiquette and emotionalintelligence. Buzz is also an instructor for the SMU Continuing Education and ProfessionalDevelopment Program and the Global PEC Academy, where he also serves as an advisory boardmember.Sandi Galloway, CPECPSandi spent the first half of her career in the airline industry, working for Air Canada, BraniffInternational, Pan Am and British Airways. In 1992 she joined the Canadian Tourism Commission asDirector of Southwest, Meetings Conventions & Incentive Travel. In her career, she has had theprivilege of traveling to and working in many areas of the world. She earned her Certified Protocol,Etiquette & Civility Professional (CPECP) designation at the Global Protocol, Etiquette & CivilityAcademy in Dallas, Texas and a member of MPI and SITE International. She is on the advisoryboard for the Canadian American Chamber of Commerce and the Global Protocol, Etiquette & CivilityAcademy.Session Topics and DescriptionsSession One9:00 – 9:50 a.m.The Five Essentials to Achieving Presentation ExcellenceThe ability to communicate with others is essential to career development. Whether you are sharing information with 2-3people or sharing with 20, 55, or more than 100 people, your communication and presentation skills make the difference!Learn about your own communication style and how your gestures, body language, and your vocal quality will keep youraudience engaged.In this session you will learn to:• Enhance your confidence when presenting to others.• Focus on effective tools to keep your audience engaged.• As a special bonus… the remedies to avoid blushing!International Cultural Protocol & Flag EtiquetteWe live in a global economy in which business is becoming truly international. We need to communicate and collaborate withClients/Potential Customers, Colleagues, and Vendors/Partners around the world. Many of these individuals are alreadyVIPS but all should be treated like one. You need to understand and prepare for these guestsIn this session you will learn:• Brief review of some of the cultural difference.• How to develop a Country Brief for your staff. (due to time constrain this will be a quick and general overview, but agood basic start)• Flag Etiquette

Session Two10:00 – 10:50 a.m.7 Ways to Elevate Your Professional ImageYour image is your instant messaging system and is a foundational component of your professional brand. This interactivesession will provide you with practical tips that do not require a large bank account.1. Invest in quality – best quality you can afford - casual clothing more important2. Details matter - grooming, polished shoes, wrinkle free, lint and hair free,3. Update - outdated image/outdated ideas - cell phone example4. Your 3 rd piece - power piece5. Less skin – more skin you show6. The vital V - area of most importance, face/skin/ make-up ladies/ hair, smile7. Posture Pointers – health and communicationIn this session you will learn to:• Identify the most important focal point of your image.• Demonstrate confidence in a blink of an eye.• Select the key clothing item that instantly positions you as a professional.Travel Security: 30,000 Feet & BeyondWhen we travel, we step out of our own environment and out of our safety zone. In this session you will learn:• What you can do to keep safe even before you pack your bags.• Things your flight attendant knows that you don’t.• Staying safe at your destination.Session Three11:00 – 11:50 a.m.Civility – The Silent Secret to Professional SuccessPeople do business with those that they know, like and trust, and trust thrives where civility is honored. Incivility is a cancerthat undermines our personal and professional relationships.1. How does civility differ from etiquette and protocol?2. 3 R’s of Civility – respect, restraint, responsibility3. Short quizIn this session you will learn to:• Identify the difference between protocol, etiquette and civility.• Define the 3 R’s of civility.• Understand the financial impact of incivility in business.The Five Essentials to Achieving Presentation Excellence:The ability to communicate with others is essential to career development. Whether you are sharing information with 2-3people or sharing with 20, 55, or more than 100 people, your communication and presentation skills make the difference!Learn about your own communication style and how your gestures, body language, and your vocal quality will keep youraudience engaged.In this session you will learn to:• Enhance your confidence when presenting to others.• Focus on effective tools to keep your audience engaged.• As a special bonus… the remedies to avoid blushing!