cert IV course guide chc40302 - Greenacres Disability Services

CERTIFICATE IV IN Disability Work CHC40302COURSE OUTLINE© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/061

WHAT’S INSIDE:1. What is Certificate IV in Disability Work?2. Entry Requirements3. What is involved/ What do I have to do?4. Recognition of Prior Learning5. Support / Flexible Learning Arrangements6. Assessing My Skill Level7. Getting Started8. Who to Contact© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/062

1. What is Certificate IV in Disability Work CHC40302?This course is ideally for those people who work in residential group homes, trainingresource centres, day respite centres and open employment services. These workers applyknowledge & skills gained through qualifications and/or previous work experience to providetraining and support to people with disabilities to enhance their ability to achieve greaterlevel s of independence, self reliance and community participation. These workers report toservice managers and may liaise with health professionals and other service agencies.Workers in this group may work without direct supervision and may be required to superviseand/or coordinate a limited number of lower classified workers.The course includes the following Units of Competency;Compulsory- 14 UnitsCHCDIS1CCHCDIS2CCHCDIS3CCHCDIS4BCHCDIS6CCHCORG5BCHCOHS302ACHCCCS405ACHCCS301ACHCCOM3CCHCAD1CCHCCS2CCHCDIS7BCHCDIS9COrientation to Disability WorkMaintain an Environment Designed to EmpowerPeople with DisabilitiesProvide Services to People with DisabilitiesDesign Procedures for SupportPlan and Implement Community IntegrationMaintain an Effective work EnvironmentParticipate in Safety Procedures for Direct CareWorkWork Effectively with Culturally Diverse Clients andCo-WorkersWork within a Legal and Ethical FrameworkUtilise Specialist Communication SkillsAdvocate for ClientsDeliver and Develop Client ServicesDesign and Adapt Surroundings to GroupRequirementsMaximise participation in Work by People withDisabilities2. Entry RequirementsYou will be required to;- Access a disability service to undertake a range of work related activities- Produce a range of written documents that replicate the workplace or aresourced from the workplace.- Make verbal presentations and participate in role plays- Critically analyse workplace policies, procedures, relevant legislation andcase studies.© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/063

3. What is involved/ What do I have to do?Each unit of competency has course materials included in a Learner Guide foreasy and flexible access. This will include;a. Unit of Competency introduction informationb. Supported Reading Materialc. Face to face/ Mentor support sessionsd. Work Tasks/Activitiese. Assessment activities/exercisesf. Feedback and evaluation exercisesYour Trainer will issue the Learner Guide which is yours to keep and somereadings which are available on a loan basis. All the other readings arelocated in the following texts which you are required to purchase;If you are undertaking the course via distance education you are requiredto purchase the following texts and undertake the readings as detailed inyour individual Learner Guides for each Unit of Competency;1. Living, Striving, Achieving- an Australian Perspective on Disability,Richard Brown 2004.This may be purchased through www.lifeactivities.org.au2. Disability- a guide for health professionals, Annison.J, Jenkinson, J,Sparrow W, Bethune E, 1996.This may be purchased throughwww.fpahealth.org.au/resources/healthrites/A complete Training and Assessment Strategy for each of the units is included inthe Learner Guide for an overall picture of what you will be doing to meet theperformance criteria of each Unit of Competency.4. Recognition of Prior LearningTo ensure that we are meeting your individual needs, you may apply forRecognition of Prior Learning for different unit of competency within thecourse.Recognition of Prior Learning refers to experiences you may have had in yourpresent or earlier work experiences and/or other educational/trainingqualifications that you completed before you enrolled in this course.© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/064

If you feel that you have already achieved some/all of the competencystandards included in the unit of competency and would like to have theseacknowledged, please see your Manager or a Greenacres Training ServicesTrainer for an application form.If you are successful, your prior learning will be recorded against your trainingperformance and you will not be required to undertake the related learningactivities within the course.5. Support / Flexible Learning ArrangementsWe will be providing support on a one-to-one basis to answer any questions andconcerns you may have as well as provide you with timely feedback on yourperformance.If there are any common elements across a number of participants that arepresenting difficulties or concerns, we will convene a small group session todiscuss the issue(s) and facilitate any face to face training activities required.We will also be available by phone to answer any questions that need animmediate response in order for you to proceed through the various materialand activities.If you think you might need help with language, reading and writing or usingnumbers, then talk with someone who can help you work out what help youneed and the best way to get it.You could talk with:• your mentor, supervisor or trainer• a co-worker or friend• a person at your local library, TAFE college or community centre.The above people may also be helpful if you need help and support with specialrequirements because of limited mobility, hearing impairment or visualimpairment.6. Assessing My Skill LevelTraining takes time and effort and it is important that you and your employerget ‘real’ value from it. One way to ensure this is to assess your level of skilldevelopment during the course. To meet the course requirements you must© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/065

meet the performance criteria for each competency as detailed in Unit ofCompetency Introduction Information.The feedback you will receive regarding your performance will help youdetermine what are your strengths, and what areas you need to furtherdevelop.We have also included a pre-unit skills assessment so you may determine yourown skill gaps and areas that require support.Each unit includes a variety of assessment activities such as;1. Production of workplace items eg. individual plans, incident reports etc.2. Question/Answer exercises.3. Case Studies4. Observation of workplace activities eg. implementing a training sessionA summary of the different units in the qualification, the elements of eachunit and how we may assess these is included in Appendix. 1. If you would liketo negotiate different ways to assess your skills and knowledge you are welcometo discuss individual options with your Trainer. Please bear in mind that youshould provide as many sources of evidence as possible rather than rely on justone source.Information regarding the assessment items and the level of competence tobe achieved in each Unit of Competency you access is included on theappropriate Learner Guide. Please go through these in detail and make sureyou understand them before you are assessed.There is also a workplace based assessment project that meets seven of theUnits of Competency included in the course. Please see your Trainer about thisopportunity.7. Getting Started/Procedures.Your Trainer will issue you with a Learner Guide for the Unit(s) of Competencyyou are undertaking. He/she will also supply the relevant reading material anda schedule for face to face training to be facilitated.The Learner Guides include the following information;1. Unit of Competency Introduction Information2. Supported Reading MaterialYou need to read this information before attempting to the workplacetasks/activities as it provides the foundation for the practical applicationof the skills and knowledge included.© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/066

3. Face to Face Instruction / Telephone ConferencingThere is face to face instruction included with a number of the Units ofCompetency to provide you with a range of learning formats. If you arestudying by distance education a regular prearranged telephoneconference to discuss the issues raised in the traditional face to facesessions will be conducted.4. Workplace Tasks/ActivitiesThe Workplace Tasks /Activities directly relate to the Supported ReadingMaterial for the topic area. Some supported reading material may relateto more than one Workplace Task/Activity.5. Assessment InformationThis section details the assessment items you need to undertake to meetthe course requirements. Please read through this section thoroughlybefore you commence the coursework. You may also negotiate individualassessment items with your Trainer if you wish.6. Where to go for helpWe have included the contact names and numbers of your trainers. Atany time during the course please contact us if you need help or advice.9. I Need Help………Who Can I Contact?Your Trainers will be;Tania Tsiamis and Victoria WadeAs you work through the Units of Competency you are likely to need someassistance &/or support. Please do not hesitate to phone, email or fax us.Please note: you should call or email to make an appointment with us forlengthy consultations.You may contact us on;Phone: 4229 2666Fax: 4226 4929Email: taniat@greenac.com.au or victoriaw@greenac.com.auWeb: http://www.greenac.com.au© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/067

APPENDIX 1.Assessment Summary CHC40302ElementPresentation/ProjectObservationQuestions/case studyCriticalAnalysisOtherassessmentCHCCOM3C Utilise Specialist Communication Skills to Build Strong Relationships1. Identify appropriate communication strategies to meet theneeds of clients and colleagues and build strong relationships.2. Conduct effective communication withclients or staff3. Contribute to the development of effective communicationstrategies4. Represent the organisation to a range of groupsP P P5. Apply specific communication techniques to assist in resolvingconflict.6. Implement mechanisms that facilitate group discussionsCHCCS301A Work within a legal and ethical framework1. Demonstrate an understanding of legislation and common lawrelevant to work role.2. Follow the organisation’s policies and practicesPPresearchactivityx3© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/068

ElementPresentation/ProjectObservationQuestions/case studyCriticalAnalysisOtherassessment3. Work ethically4. Recognise and respond when the clients rights and interests arenot being protected.CHCDIS1C Orientation to Disability Work1. Demonstrate an understanding of the delivery of quality services forpeople with disabilities.2. Demonstrate the capacity to support rights, interests and needs of peoplewith disabilities.PquestionnairePcase studyP3. Respond to situations of risk or potential risk to people with disabilities.CHCDIS2C Maintain an Environment Designed to Empower People with a Disability1. Work to enhance the independence & self determination of persons withdisability2. Foster the independence of a person with disability3. Contribute to the development & review of policy & legislation related todisabilities & disability services.4. Recognise & accommodate the expressions of identity & sexuality of theperson with a disability5. Work to enhance the independence & self determination of persons withdisabilityPcase studyP© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/069

ElementPresentation/ProjectObservationQuestions/case studyCriticalAnalysisOtherassessmentCHCDIS3C Provide Services to People with Disabilities1. Assist people with disabilities to identify their needs2. Respond to changes in the needs of a person with a disability.3. Support or assist the person with a disability to meet their personalneeds.P Pcase study PP 3 rd Partyvalidation1. Assess the person with a disability’s personal support requirements.CHCDIS4B Design Procedures for Support2. Design individual personal support procedures.3. Implement individual personal support procedures.P case study4. Assess the person with a disability’s personal support requirements.CHCDIS6C Plan and Implement Community Integration1. Support the person with a disability to engage with a social network & thebroad community.Pcase study2. Work with the person with a disability and their family in the communityintegration process.© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/0610

ElementPresentation/ProjectObservationQuestions/case studyCriticalAnalysisOtherassessment3. Assist in minimising isolation for people with disabilities.CHCORG5B Maintain an Effective Work Environment1.Work to achieve identified work outcomes2. Establish & maintain appropriate work relationships3. Facilitate operation of the workgroupPPinterviewPselfevaluation4. Review and develop own performanceCHCOHS302A Participate in Safety Procedures for Direct Care Work1. Identify manual handling hazards, asses related risk & follow riskminimisation proceduresP x 3Pcase studyx2PquestionnairePportfolio2. Identify sources of risks to personal safety, assess the level of riskand follow risk minimisation procedures.3. Identify sources of infection and apply industry accepted practiceto minimse risk of infection to themselves, clients and others4. Identify other hazards and assess risk.© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/0611

ElementPresentation/ProjectObservationQuestions/case studyCriticalAnalysisOtherassessment5. Follow procedures and strategies for risk control6. Contribute to OHS in the workplaceCHCAD1C Advocate for Clients1. Assist clients to identify their rights and represent their own needs.2. Advocate on behalf of clients on request.3. Advocate for clientsPcase studyProle playCHCCS2C Deliver and Develop Client Services1. Target client services2. Deliver client service.3. Develop and promote client services.PprojectPCHCDIS7B Design and Adapt Surroundings to Group Requirements1. Assess locations2. Design and/or use appropriate aidsP3. Design new location to group requirements© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/0612

ElementPresentation/ProjectObservationQuestions/case studyCriticalAnalysisOtherassessmentBSZ404A Train Small Groups1. Prepare for Training2. Deliver Training3. Provide Opportunities for Practice4. Review TrainingP x 2Pcase studyCHCCS405A Work Effectively with Culturally Diverse Clients and Co-workers1. Apply an awareness of culture as a factor in all human behaviour2. Contribute to the development of relationships based on cultural diversity.3. Communicate effectively with culturally diverse personsPsimulatedworkactivity4researchactivity4. Resolve cross-cultural misunderstandings© Greenacres Disability ServicesFormId: cert IV course guide chc40302FormDate: 23/3/0613