Travel Plan Pack - the TravelWise Merseyside website

Travel Plan PackThat’s a Wise Move!1

TravelWise is the Merseyside Transport Partnership’s Campaign to help people in Merseysidemake smarter travel choices. TravelWise works with schools, businesses, universities, colleges,hospitals, housing developments and tourist sites to support Travel Plans. This improves accessto those sites and also helps reduce congestion and pollution.The Merseyside Transport Partnership is investing in this package of support in order to assistthe TravelWise programme, which has the following aims:• To reduce the increase in peak hour traffic flows to urban centres and areawide road traffic• To contribute to measures to improve air quality, particularly in relation toexisting and potential future air quality management areas• To improve accessibility for workplaces, health sites and education• To improve public transport patronage through marketing to potential users,and to retain existing markets that are at risk of abstraction• To increase levels of cycling• To increase levels of walking• To increase the use of more sustainable modes for trips to school• To achieve road casualty reduction targets• To increase positive perceptions of sustainable modes• To increase stakeholder involvement and supportAfter reading this pack, if you would like an informal discussion, please contactthe TravelWise team on 0151 330 1855 or visit www.LetsTravelWise.org2

ContentsTravel Plans the background• Travel Plan Pack introduction 4• What is a Travel Plan 5• What TravelWise can do for you 7• Managing your Travel Plan 8Current travel patterns• Making informed decisions 10Structure for a Travel Plan• Your Travel Plan - template structure 12• Action plan template 18Measures, initiatives and case examples• Your organisation 22• Being pedestrian friendly 24• Encourage cycling 26• Encouraging the use of public transport 28• Reducing the need to travel 31• Use of car clubs in the workplace 33• Car park management 35• Promoting car share 37• Annexe - Assessing your organisation 39Promoting sustainable transport• TravelWise contacts 40• Useful web links 413

TravelWise MerseysideTravel Plan PackThe TravelWise Merseyside pack is intended asa resource for organisations looking todevelop and implement their own Travel Plan.The booklet is intended to be a resource whichis appropriate to all types of organisationsincluding public and private sector companies,hospitals, colleges and retail outlets. Somesections may be more relevant than others butthe principle Travel Plan process is universallyappropriate. This booklet includes informationon the stages of Travel Plan development, withprompts, questions and interactive tools tohelp you complete your Travel Plan.Please note that there is a separate resourceavailable for developers who need Travel Plansas part of the planning process. Details can befound on the TravelWise website:www.LetsTravelWise.org/developments.Stage 4Employee travel survey and facilities auditStage 5Devise specific objectives and targetsStage 6Introduce a tailored package of measures foryour organisationStage 7Monitoring strategyStage 8Review programmeMARKETING AND COMMUNICATION AREKEY AT ALL STAGES THROUGHOUT THETRAVEL PLANKey stages to managing the projectIt is important to realise that a Travel Plan is anon-going process that requires regularreviewing.Stage 1Why you need a Travel PlanStage 2Produce your business case to obtain seniormanagement supportStage 3Set up steering group - include keydepartments; personnel, finance, estatesmanagement and fleet managers4

What is a Travel Plan?A Travel Plan is a site-specific policy and actionplan for managing transport effectively, withthe aim of improving access to a site by allmodes of travel, ensuring choice for everyone.By implementing a Travel Plan you can addressseveral transport issues; commuting, businesstravel, fleet management, business deliveriesand transport contracts.A Travel Plan is a package of practicalmeasures and incentives, developed byemployers and employees with the aim ofreducing car dependency and encouraging theuse of sustainable modes of transport. Theplan can include improved bicycle facilities, carsharing schemes, support for public transportor changes in parking provision. Departmentfor Transport (DfT) research shows that a welldesignedtravel plan can typically cut 15% ofcommuter car use.On average, Travel Plans that addressed carparking resulted in a 24% reduction in theproportion of commuter journeys being madeby car. For Travel Plans that had not addressedcar parking the average reduction was 10%.(DfT Research Report: Making Travel PlansWork).Many organisations, both in Britain as well asinternationally, are adopting travel planningas an integral part of their overall businessstrategy. Across Merseyside private companies,Local Authorities, hospitals and GovernmentAgencies are all developing Travel Plans.5

Why Travel Plans are increasing inimportance• Local authorities increasingly require TravelPlans through the planning process,demonstrating recognition of the benefits oftravel planning to business and the widercommunity• A workplace with limited accessibility willmake recruitment and retention of staffproblematic• Over-reliance on the car means it is notalways the most efficient method oftransport, due to rising congestion levelsacross the UK. The cost to UK businesses ofdelays and unreliability due to congestion isestimated to cost business over £17.5 billiona year.• The Government has set targets to reducecarbon emissions to avoid dangerous climatechange. Travel Plans can help towardsreaching these targets, as currently 73% ofjourneys to work are made by car. Thisproportion has been steadily increasing in allMerseyside districts while the proportion ofjourneys made by sustainable modes hasdeclined across all modes.• The World Health Organisation has officiallyprescribed each of us moderate exercise forhalf an hour five times a week, which can fitperfectly with walking or cycling to workThe Business case for Travel PlansExperience shows that the benefits ofadopting a Travel Plan can be extensive. Yourorganisation, its staff, its customers and yourwider local community all stand to gain fromtheir implementation.Travel Plans can give your organisation acompetitive advantage by:• Solving problems caused by demand forparking• Saving money on the cost of providing andmaintaining car parking spaces• Cutting mileage claims and other businesstravel costs• Reducing the costs of running a fleet• Solving problems caused by trafficcongestion in and around your site• Improving your image with both customersand stakeholders• Improving staff health, which in turn couldreduce absenteeism• Assuring parking for those who most needaccess to a vehicle• Freeing up land used for car parks to beutilised more productively• Meeting corporate goals e.g. corporate andsocial responsibility, quality assurance andenvironmental management6

What we can dofor you?TravelWise Merseyside offers a range of support services to help you develop yourTravel Plan. We can:• Provide single point of enquiry for travelneeds• Provide expert one to one advice - ATravelWise advisor will be assigned to yourcompany to take you through developingyour Travel Plan• Share resources and best practice, e.g. ourTravel Plan pack, Travel Plan self-assessmenttool, free on-line survey facility, action plans,suggested structure and site audits• Offer the TravelWise grant scheme to helpfund your Travel Plan initiatives (conditionsapply)• Provide staff with Personal Journey Planners• Inform on latest national and local policydevelopments, events and governmentgrants• Liaise with local public and communitytransport operators• Offer free support and advice – TravelWiseOfficers will attend Travel Plan action teammeetings as appropriate, make presentationsto managers and employees, and providelinks to local authorities• Facilitate networking and exchange of goodpractice through regular Merseyside TravelPlan Forums• Provide updates via email newsletter• Provide a staff postcode map• Support promotional activities such as on-siteTravel Fairs• Inform on travel and ticketing schemes• Provide research on particular topics• Publicise and promote successful initiatives• Give you access to the Wise Moves Network,giving exclusive access to the TravelWisegrant scheme and our marketing materialsTravelWise MerseysideLTP Support Unit24 Hatton Garden Liverpool, L3 2ANTel: 0151 330 1253 Fax: 0151 330 1094Email: info@letstravelwise.org www.LetsTravelWise.org7

Managing your Travel PlanSupportCommitment to the Travel Plan from seniormanagement should be demonstrated fromthe outset. Leading by example is alwayseffective. This can be achieved by personalaction and participation within project groups.It may prove easier to get senior managementcommitment if you first develop a businesscase for the Travel Plan. Senior managementmay view the plan more favourably when theyunderstand the financial, social and politicalbenefits. It is important for everyone tounderstand the need for a Travel Plan at anearly stage, and how it will benefit everyone.Building support from employeesrequires:• Their understanding of the aims of theTravel Plan• The Plan to be prepared with their activeparticipation ensuring wide ownership• Their representatives, including trade unions,to be involved with the steering group• Their understanding of the benefits it willbring to them both individually andcollectively, and financially• That the Travel Plan takes into accountemployees' views, and that it contains fairproposals• Their appreciation of the Travel Plan notbeing anti-car – it is about using all modes oftransport, including cars, more wisely8

CommunicationGood communication is essential to asuccessful Travel Plan. Ensuring the positiveintroduction of the subject is an importantfirst step. TravelWise Merseyside can supplyleaflets, posters and and displays to help raiseawareness and to stress the positive aspects ofa Travel Plan. Publicity of each measure as it isintroduced (and ongoing encouragement andreminders to take action) will ensure success.This effort must be sustained throughout theimplementation of the plan. Somecommunication ideas include:• Newsletters and magazines• E-mail and intranet• Bulletin boards to display posters• Travel Fairs - providing information, adviceand promoting special offers or newincentives• Team briefings• Open meetings and discussion groups• Pay slips messages or attachments fordistribution of information• PR events e.g. senior management leadingby example• Publication of survey results, success ofmeasures and employee accounts• Employee recruitment and inductioninformation to incorporate the Travel Planand information on access to all travel modes• Links to wider events such as Bike Week,health campaigns and TravelWise Week(TravelWise will let you know more aboutthese)Resources neededTravel Plan measures are cost effective solutionsto transport and parking managementproblems. Initial start-up costs may be offset,for instance, by savings in car park subsidies.Recent alterations to company car allowancesand taxes on travel arrangements make TravelPlan measures even more financially attractive.Time is required from employees in order toprepare and implement a Travel Plan. It isuseful to nominate an individual to co-ordinatethe project and set up an action group,responsible for taking the project further. Inlarge organisations a nominated representativewithin each department may be on the actiongroup and act as a point of contact.9

Making informed decisionsIn deciding what measures and initiatives aremost appropriate for your organisation, youneed to understand your organisation’scurrent travel patterns and how transport isaffecting you. This information is useful formaking the business case for initiatives youpropose. You can do this by carrying out a siteassessment, a survey of employee travelpatterns and an audit of other related travel.An accurate picture of travel patterns and anunderstanding of the factors that influence aperson's choice of travel will be reached. Theinvolvement of keen and enthusiasticindividuals will ensure the completion ofthe work.Assessment of current practiceFirstly, an assessment of your site’s currenttransport infrastructure and systems alongwith transport subsidies is required. In theannex of the booklet is a simple audit formwhich can help your organisation. Most of theinformation is likely to be readily availablewithin your organisation. Other departments(such as personnel, finance and estatemanagement) will be able to help with datacollection. Involving other departments is apositive move as it raises awareness of theTravel Plan. It can help to give a sense ofownership within the organisation and alsohelp to recruit colleagues onto the steeringgroup. TravelWise can provide some of thisinformation, such as details of publictransport, walking and cycling routes.Wise Moves NetworkAs a member of Wise Moves Network you willhave exclusive access to a number of benefits.A free on-line travel survey, bespoke to yourneedsThis employee survey gathers data about howyour employees currently travel to work, theiropinions on transport and identifies whichTravel Plan measures will be most effective.Questions can be modified to address yourorganisation’s specific needs. An on-line surveypackage including a library of questions isavailable to assist you in developing a surveyspecific to your site. Results will automaticallybe analysed, providing you with fast results.Free TravelWise Merseyside marketing materialsAs a Wise Moves member you can orderposters, postcodes maps, mousemats, drinkscoasters, leaflets and a whole host of otherpromotional material to display and distributethroughout your organisation in support ofyour travel plan.Bespoke marketing resources such as‘TravelWise’ guides which detail how to reachyour site by all modes, and posters / flyers mayalso be available.Free Travel Plan ForumsTravelWise Merseyside organises three forumsa year for organisations that want toimplement their Travel Plans. These freeforums are an opportunity to keep up withtravel developments, share best practice withother Merseyside organisations and Partnerswho can help you make your organisation'sTravel Plan a success.Postcode mapping serviceThis service assesses which employees livewithin a reasonable walking or cyclingdistance from your workplace. It highlightslinks to bus and road routes, and identifiespotential car sharers for those who live furtherafield.TravelWise DiscountsTravelWise have organised discounts at a numberof cycle shops for cycles, cycle equipment, cyclerepair and services to members of Wise MovesNetwork. Discounts for the individual employeeare granted on the provision of theorganisation’s staff identity card.10

Mode based marketing plans and free resourcesTravelWise Merseyside has developed modebased marketing plans which outline severalpromotions focusing on different modes oftravel throughout the year. These promotionsare designed to assist in the ongoingimplementation of your organisation’sTravel Plan.Personalised Journey Planning ServiceYou can access Merseytravel’s personal journeyplanning service – free to all your staff as partof your organisation’s Travel Plan.To become a member of the Wise MovesNetwork, please visitwww.LetsTravelWise.org/wisemovesYour next stepsWith all the collated information, you canbegin to design and implement the measuresand initiatives that are best suited to yourorganisation. The initial measures must focuson encouragement, making alternatives todriving more attractive, promoting car sharingand supporting those who don't drive.Restrictive measures, such as reducing parkingprovision, will be necessary to achieve widersuccess. Initiatives that save time and moneyare the most likely to influence people's travelbehaviour.A good Travel Plan will incorporate a widevariety of measures over time to attractdifferent people. TravelWise Merseyside isalways willing to offer advice and makesuggestions on your plan.Issues to consider:• Your working practices for new and existingemployees• Working hours and opportunity forteleworking and teleconferencing• The inclusion of transport within yourenvironmental management system• Encouraging public transport for businesstrips• Mileage payments for trips by bicycle ratherthan by car• Provision of loan and subsidy schemes forpublic transport season tickets and bikepurchases• Parking management, considering allocationand current criteria for priority parking• Provision of parking for both bicycles andmotorcyclesMonitoring and EvaluationMonitoring progress of your scheme is veryimportant and a requirement of planningobligations for Travel Plans. You need tounderstand the effect the measures arehaving, which approaches have been costeffective and what successes have been made.Survey data will establish baseline figures toenable realistic targets to be set in the planand to measure actual change over time.11

Your Travel PlanTemplate Structure1.0 IntroductionNature of business and backgroundAims/aspirations of your Travel PlanRoles & responsibilitiesSite locationEmployee/visitor/resident numbersDevelopment proposalsInformation from survey and site audit shouldbe used to set the sceneWhy are you developing a Travel Plan?How does it fit in with your companystrategies and policies?Dedicated Travel Plan Co-ordinatorSteering/Action Group - list key players toguarantee commitmentTravel Plan should have senior managementsupport and approval2.0 Objectives and Measures of the Travel PlanState the specific objectives of the Travel Plan for your organisation. Actions and initiatives setout within the plan, together with targets to measure success, should aim to meet theseobjectives.2.1 Public TransportCurrent levels of public transport useCurrent facilities for public transportWhat would encourage use of publictransport to work and for work relatedjourneys?Proportion of employees living within accessof public transport links / outside MerseysideSurvey responsesSite assessment and auditSurvey responsesProportion of employees living within 5 milesof the site and close proximity of rail station -postcode map can be used for thisinformation (ask TravelWise)12

Set target to increase level of use of publictransportWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketing% using public transport to get to site by yearX(TravelWise can advise on realistic targets byusing survey and postcode information)Provision of information on siteProvision of information at inductionTicketing schemesPhased approach for measures over a 3 yearperiodBudget requirementTax implicationEffective promotion of initiatives and benefitsof sustainable travel choices2.2 CyclingCurrent levels of cyclingCurrent facilities for cyclingWhat would encourage cycling to work andfor work journeys?Numbers living within a realistic cycle distance(3 miles)Set target to increase levelWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingSurvey responsesSite assessment and auditSurvey responsesThis can be greatly expanded by incorporatingrail - postcode map can be used for thisinformation (ask TravelWise)% cycling to site by year X(TravelWise can advise on realistic targets byusing survey and postcode information)Improved cycle storageOffering cycle trainingProvide cycle mileage allowanceProvide interest free loan to buy bikesPhased approach for measures over a 3 year periodSalary-sacrifice schemeBudget requirementTax implicationEffective promotion of initiatives13

2.3 WalkingCurrent levels of walkingCurrent facilities for walkingWhat would encourage walking to work andfor work journeys?Numbers living within a realistic walkingdistance (1 mile)Set target to increase levelWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingSurvey responsesSite assessment and auditSurvey responsesThis can be greatly expanded by incorporatingwith rail - postcode plot can be used for thisinformation (ask TravelWise)% walking to site by year X(TravelWise can advise on realistic targets byusing survey and postcode information)Provision of information on walking routesEncouragement of lunchtime walksOffer pedometersPhased approach for measures over a 3 yearperiodBudget requirementTax implicationEffective promotion of initiatives2.4 Car ParkingCurrent levels of drivingCurrent facilities for car parking andmotorcycle parkingWhat would encourage alternatives to drivingand for work journeys?Set target to decrease levelWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingSurvey responsesCar parking management policy, siteassessment and auditNote the number of spaces for cars,motorcycles and disabled drivers for bothemployees and visitorsSurvey responses% of lone drivers to work by year X(TravelWise can advise on realistic targets byusing survey and postcode information)Private car sharing groupDedicated parking baysGuaranteed ride home schemeIncentivesPhased approach for measures over a 3 year periodIntroducing car parking charges / permit schemesBudget requirementTax implicationEffective promotion of initiatives14

2.5 Car ShareCurrent levels of car sharingCurrent facilities for car sharingWhat would encourage car sharing forcommuting and business purposes?Numbers of those interested which may makepotential matchSet target to decrease levelWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingSurvey responsesCar parking management policy, siteassessment and auditSurvey responsesTravelWise postcode plot can be used for thisinformation% car sharing to site by year XThere is a need to ensure wherever possiblecar share is from lone car and not from moresustainable modes.(TravelWise can advise on realistic targets byusing survey and postcode information)Private car sharing groupDedicated parking baysGuaranteed ride home schemeIncentivesPhased approach for measures over a 3 year periodIntroducing car parking charges / permit schemesBudget requirementTax implicationEffective promotion of initiatives2.6 Business TripsCurrent facilities/policies for business travelCurrent levels of business tripsNumbers of essential and/or car usersWhat would encourage alternatives for worktrips?Set target to decrease levelWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingSite assessment and auditSurvey responses on common journeysPersonnel recordsSurvey responses% of business trips made by sustainablemodes by year X(TravelWise can advise on realistic targets byusing survey and postcode information)Amend or introduce new organisation policiesInterest in pool bikes and carsSharing journeysReview levels of car mileagePhased approach for measures over a 3 yearperiodBudget spend on car mileage and taxisTax implicationEffective promotion of initiatives15

2.7 Reducing Company EmissionsCurrent procedures on vehicle purchasing andleasingCurrent number of vehicles and fuel typeCurrent mileageEmissions from vehiclesCompany policiesSurvey responsesAdministration recordsCurrent vehicle / fleet recordsSet target to decrease levels% decrease in emissions by year XWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingInformation on green driving techniqueswhen registering to drive work vehicleIncorporate into induction processPhased approach for measures over a 3 yearperiodAdjustments to fleetBudget spend on vehiclesTax implicationEffective promotion of initiatives2.8 Reducing the Need to TravelCurrent procedures to reduce the need totravelCurrent facilities availableHow many long distance commuters andbusiness trips?Response to home working / videoconferencingWhat initiatives will help to achieve thistarget?(include within Action Plan)FundingMarketingCompany policiesSite assessment and auditSurvey responsesSurvey responsesInvestigate operation of flexi systemPotential for a 9-day fortnightInvestigate potential for teleworking pilotInvestigate potential for video conferencingPhased approach for measures over a 3 yearperiod, with shorter term to investigateBudget spend on car mileage and taxisTax implicationEffective promotion of initiatives16

3.0 MarketingMarketing and communication is key to the success of your Travel Plan. A detailed marketingplan setting out communications for each initiative and the plan as a whole is vital.Publicity can be produced in a variety of media including:• WrittenSummary leaflet of Travel Plan, posters, notice boards, newsletters, induction, intranet andinternet• SpokenWorking groups, team meetings, presentations• OtherPromotional materials such as pens and mouse mats• Special eventsTravel Plan launch, Travel Fairs, local and national events such as Bike Week and Car Free DayAll marketing and events must be ongoing and should be included within your Annual ActionPlan.4.0 Monitoring and ReviewAs your Travel Plan is a working document, your initiatives will develop and change as the planevolves. Regular monitoring of your initiatives and modal split snap shot survey allow you to doan effective annual review and update.Identify responsibilities and mechanisms forreporting progressIdentify how each initiative will be monitoredState how progress will be assessed every 6months with necessary adjustments to plansas appropriate to ensure effectivenessAgreement for regular full travel survey andaudit is vital to inform planResults to be analysedHow will the Action Team report to SeniorManagement?How will progress information be circulatedto staff?% uptakeNumbers deliveredModal splitSnapshot email surveys are a quick and easyway of gathering information which can beused to inform ongoing reviewsTo be carried out every 2-3 yearsPlan will be reviewed and altered accordinglyto ensure continued effectiveness17

Action plan template18

Action By whom By when Intended outcome/outputLinks with company policy:Determine common aims andobjectives with company strategiesand policiesIdentify relevant policies inoperation such as parking andcompany car policiesInclude travel plan in managementand team meetingsIncorporate sustainable travelacross all company activitiesAmend existing policies in linewith travel plan objectivesUpdate information andexchange ideasImprove travel information:Promote links to public transportinformation on the intranet and/orprovide personalised journeyplanners on requestEstablish travel information pointsInclude information abouttransport policy and travelinformation at recruitment stageIdentify common work journeysand provide public transportinformationIncorporate sustainable travelacross all company activitiesInformation points establishedAll new staff aware of travelplanInformation about commonwork journeys producedPromote public transport:Investigate potential for publictransport incentivesProvide interest free loans forseason ticketsReport on incentives producedNumber of loans taken out19

Action By whom By when Intended outcome/outputSupport cycling:Investigate options to provideshower and changing facilitiesInvestigate scope for secure cycleparking provisionProvide interest free loans / salarysacrifice schemes for purchase ofcycles and safety equipmentSet targetReport to Action GroupReport on optionsNumber of secure spacesavailableNumber of loans / salarysacrifice schemes taken outIncrease percentage cycling toworkSupport walking:Investigate support and incentivesfor encouraging walkingSet targetReport on optionsIncrease percentage walking toworkReview car park management:Develop car park managementstrategyConduct needs assessment andinvestigate scope for motorcycleparking provisionEfficient use of external spaceReflect true costs inadministrationEnsure motorised two-wheelerscan be accomodatedDevelop car sharing:Investigate support and incentivesfor encouraging car sharingSet up car share scheme andpromote to staffReport on car sharing options toSteering GroupReduce number of singleoccupancy car journeys to site20

Action By whom By when Intended outcome/outputGreen fleet management and driver awareness:Review existing fleet and fleetmanagement to identify efficiencyand use of alternative fuelSet targetsReport to Action GroupImprove efficiency of fleetUse alternatively fuelledvehicles or conversion ofexisting vehicles to alternativefuelsAchieve targetsChange work practices to promote sustainable travel:Review of flexible workingarrangementsInvestigate changes to flexibleworking practicesParticipate in TravelWise promotions:Publish Travel PlanTravel Plan available on theintranetPublish TravelWise information onintranetPromote national initiatives such asNational Bike Week, Car Free Dayetc.Support and participate inTravelWise MerseysideTravel plan widely understoodInformation updatedReport on promotionsJoin mailing list for TravelWisenewsletterAttend TravelWise Travel PlanForumsMonitoring and review of Travel Plan:Set targets for travel patternsCarry out annual snapshot surveyReassess targets and action planAnnual progress report andupdated action planRepeat employee travel surveyevery three years21

Your organisationAn effective Travel Plan must be tailored toyour organisation. This means that it mustconsider your location(s) accessibility, existingpolicies and work travel patterns.Site planIt is useful to include this in your Travel Plan,with information regarding:• Roads serving the site• Main entrances linking into the roadnetwork• Other entrances for pedestrians and vehicles• Disabled access• Number and location of car park spaces(include reserved, motorcycle, disabled andvisitors)• Number and location of cycle parking• Cycle routes in and around the site• Walking routes in and around the site• Location of bus stops• Location of train stations• Number and location of showers and lockers• Location of city centre car parks both on andoff siteExisting policiesIn order to develop your Travel Plan you willneed a thorough understanding of yourorganisation's policies. These could be formalpolicies written into a manual or informal'unwritten' policies, for example, attitudestowards working from home, dress code, etc.You may find that what actually happens inpractice contradicts the formal policies.Policies that will be relevant to the Travel Planare:• Recruitment - information provided atrecruitment and induction regardingtransport options for travel to work anddistances travelled (relocation packages andlocal recruitment)• Conditions of employment regarding travelto and from work (contractual arrangementsto provide car parking and travel costs)• Conditions of employment regarding workpatterns (shift patterns, homeworking,flexi-time)22

• Business travel rules and guidelines (mileagerates paid for car and cycle use)• Conditions for vehicle use during the courseof work (company car provision, essential caruser payments, availability of pool cars andbikes)• Incentives offered to discourage singleoccupancy car use - car-sharing scheme,interest-free loans, mileage paid for cyclingon business trips, pool bikes, home-working• Visitors to site - what travel advice is given tothem• Procedures for deliveries and collections• Policy for fleet vehicles - choice of vehiclesand useAn Active Travel Workplace toolkit is availableto download from the Active Travel section onthe Sustrans website, www.sustrans.org.uk23

Being pedestrian friendlyEncouraging WalkingMany of us are pedestrians for part of ourjourneys. Walking is a viable option for manyat no cost, and can significantly improve healthand fitness levels. Walking 15 minutes to workand home again each day can halve the risk ofheart disease. For those living further away,the walk to public transport could help tocontribute to the recommended 10,000 stepsa day.There are a number of ways walking canbe encouraged:• Offering pedometers to staff/departments inyour organisation. You can receive freepedometers by joining the TravelWise WiseMoves Network• Providing walking maps of local areas• Providing TravelWise calorie maps for your area• Liaising with local walking contacts, forexample Walking your Way to Healthco-ordinators and Rangers• Reviewing and improve walking routes,lighting and signage in and around your sitecreating better pedestrian access foremployees and visitors• Providing financial incentives for walkingsuch as discount vouchers or interest freeloans for employees to buy walking shoes,waterproof clothing etc, or rewardemployees for not using their cars for short“walkable” journeys• Providing TravelWise calorie maps for allareas of MerseysideBenefits to your organisation:• Improves the health of your work force• Makes public transport options moreattractive by making the walking element apositive benefit• Holding lunchtime or after work walks foremployees provides an opportunity tosocialise• Improving pedestrian access makes it easierto get to your site and around large sites24

Assessing pedestrian access for yourworkplaceAre there convenient access points forpedestrians to/across the site?• Are pedestrian routes direct to bus stopsand other important destinations?• Are routes accessible in and around the sitee.g. good surfacing, good state of repair,drop kerbs, etc.?• Are there any conflicts between vehiclesand pedestrians?• Are pedestrian routes well signed in andaround the site?• Are pedestrian routes in and around thesite well lit?• Are any CCTV cameras provided alongwell-used routes?Staff information - survey to find out:• Number of staff living within one mile oftheir work place?• How many staff currently walk to work?• What are the barriers that discourage orprevent staff walking to work?• What would encourage staff to walk towork?Case exampleMerseytravel, LiverpoolAs part of their most recent Travel Plan,Merseytravel have set a target of increasingthe percentage of staff walking to workfrom 3.9% in 2007 to 5% in 2010. Thelaunch of the organisation-wide pedometerchallenge was seen as a major promotionalopportunity to support this target. Very fewpeople seem to realise just how little theywalk on an average day and providingthem with a pedometer, as well as a targetto aim for (such as the NHS sanctioned10,000 steps per day), helps incentivisethem to walk more - and more often.As part of the package to promote theirtravel plan initiatives, Merseytravel have setup numerous and regular pedometerchallenge events to encourage staff to walkmore as part of their daily routine. Freepedometers are handed out to staff andthey are asked to record their steps eachday. Those with the most steps at the endof the challenge period receive walkingrelatedprizes and gift vouchers.Approximately 70 members of staff tookpart in the initial challenge 2008/09 andbased on positive feedback the numberlooks set to increase for the next challenge.25

Encourage CyclingWith 58% of all car trips covering less than 5miles (National Travel Survey) the potential forcycling is huge. Cycling can provide a fast,efficient, predictable journey at very low cost.Employees who regularly cycle to work willgenerally be fitter than those travelling by car.Bikes can be taken on all Merseyside's trainsand ferries free of charge, including peaktimes. As part of Merseyside's Local TransportPlan, a Cycling Strategy has been developed topromote and increase cycle use throughoutMerseyside. This will be achieved through thedevelopment of infrastructure, which is safe,convenient, efficient and attractive for cyclists.There are a number of ways toencourage cycling. Some ideasinclude:• Providing information of local cycle routes.TravelWise cycle maps are available for allareas of Merseyside• Offer adult cycle training for sessions onroute planning/or cycle maintenance(TravelWise can provide contact details)• Providing basic equipment such as reflectivebands and puncture repair kits• Installing secure, covered, convenient andprominent cycle parking at your workplace• Providing locker and shower facilities• Offering a cycle mileage allowance forbusiness travel• Providing pool bikes for business travel• Interest free loans to buy a cycle andequipment• ’Cycle to work’ tax-free schemes for bicyclesand commuting equipment• Cycle skills course (information availablefrom cycling solutions websitewww.cyclingsolutions.co.ukBenefits to your organisation:• Improves the health of your work forcereducessick leave and lowers stress levels inemployees, resulting in higher productivity• Encourages staff to use their cars less,reducing pressure on your car parking andfreeing up the space for other users• A greener corporate image, contributing toISO14001 accreditation• Efficient journeys with predictable trip timesCase exampleMerseyside Fire and Rescue ServiceThe Merseyside Fire and Rescue Service willbe running the Cycle to Work scheme for itsthird consecutive year in 2009. In the lasttwo years the organisation has seen 10% ofits staff take advantage of the scheme,allowing them to make tax and interest freerepayments for cycles and equipment over 18months. As a result the Fire Service havesaved over £10,000 in employer nationalinsurance contributions and lookset to continue the trend this year.The Fire Service have taken a holisticapproach to encouraging cycling and havearranged for Dr. Bike maintenance sessionsto be hosted at four fire stations in the areato ensure that staff also benefit frommaintenance training. In addition they haveorganised cycle training for staff which notonly trains employees to ride safelythemselves, but also equips them with theskills to train colleagues, so that the FireService can train from within.26

Tax ReliefWithout incurring tax charges, employers can:• Lend cycles or cycling safety equipment toemployees to travel to and from work -employees can also use them for leisure aslong as the main use is for commuting• Provide workplace parking for cycles• Provide incentives such as a breakfast foremployees who cycle to work on designatedcycle to work days• Pay up to 20p per mile to employees cyclingon business using their own bike• Provide an interest free loan to an employeefor the purchase of the employee's ownbicycle and equipment which is less than£5000 per annumFor further information go tohttp://www.hmrc.gov.uk/ and see:Assessing cycling provision for yourwork place:What facilities do you provide?• How many cycle spaces are provided?• Are they in an overlooked location?• Are they well covered and secure?• Are they well lit and maintained?• How many spaces are generally used?• Are they at convenient locations?• Are there lockers and showers?• Are cycle skills sessions offered toemployees?• Are there any cycle routes or lanes servicingthe site?• Are they in good state of repair, well lit, etc?• Are roads serving the site inviting to cyclists?(i.e. slow traffic speeds)• Are there any busy junctions to cross?• Are crossings for cyclists provided in thevicinity of your site?• Where are the local train stations?• EIM21664 - Particular benefits: exemption forbicycles and cyclists' meals or refreshments• EIM31240 - Employees using own vehicles forwork: statutory mileage rates 2002/03onwards• EIM26140 - The benefits code: beneficialloans: exemptions from charge: small loansMotorcyclesSignificant improvements to theenvironmental performance of motorcycleshave been made in the last decade, makingthe use of small and medium size 2-wheelersan environmentally preferable option to singleoccupancy car use - especially in congestedurban traffic. Travel Plans should ensure thatthey address the issues and benefitssurrounding motorcycling, more so as sales ofsmall engine 2-wheelers increase.Many of the issues and concerns ofmotorcyclists are similar to those of nonmotorised cycles. As such, much of theguidance on this page can easily be adaptedfor motorcycles.27

Encouraging the use ofpublic transportMerseyside's network of rail and bus servicesoffers a comprehensive and reliable service formany journeys. There are several initiativesthat could encourage employees and visitorsto use public transport for commuting andbusiness travel. Many car drivers simply do notknow anything about the bus and trainservices available. Providing public transportinformation is an important step towardspersuading people to stop using their cars, atleast for some journeys. There is a perceptionthat public transport is expensive whencompared with driving. The true cost ofowning, insuring and maintaining a car is notgenerally recognised by drivers.Merseyside has a relatively low rate of carownership, with 36% of households nothaving access to a car compared to a nationalaverage of 24%. Making the assumption thatyour staff and visitors can access your site bycar may limit your organisation's ability torecruit and retain staff.TravelWise can assist you in providing publictransport information at the workplace. Thiscan raise awareness of what's available in thelocal area and can be publicised in numerousways:• Providing online timetable information bylinking your organisation's internet and/orintranet to the Merseytravel websitewww.merseytravel.gov.uk and on linejourney planner service28

• Publicising the Traveline number(0871 200 22 33) to phone for specificjourney information, for both local andnational journeys• Promoting Merseytravel's personalisedjourney planner service to staff as part ofyour organisation's Travel Plan, tailoring theinformation you provide to meet the needsof individual members of staff• Displaying targeted timetable information attravel information points. This informationcan be displayed on notice boards, in leafletdispensers and offices, or distributed to staffdirectly• Holding an on-site travel informationpromotional fair, and arranging fortimetable information to be provided at busstops and shelters nearby• Offering interest free loans for annual ticketsto staff, spreading the cost of a long-termseason ticket over the year, possibly via directpayroll deductions• Arranging for public transport tickets to besold directly at large sites or as part of aninterest free loan scheme• Providing information to visitors on how toaccess your site using public transport• Including public transport information aspart of your recruitment/induction policy fornew staff• Providing SAVEAWAY daily travel tickets toencourage people to use public transportfor work purposes on an occasional basisTax ReliefWithout incurring tax charges, employers can:• Pay subsidies to finance a public transportservice, provided the service is available to allemployees and they pay the same fare asother members of the public• Provide a works bus service with nine ormore passenger seats at no cost to theemployee, to transport employees betweenhome and work, between work sites orbetween workplace and shops or amenitieson workdays• Provide an interest free loan to an employeefor a travel pass which is less than £5000 perannum• Provide tax free annual bus passes throughGreen Travel to Work schemesFor further information go towww.hmrc.gov.uk and see:• EIM21850 - Particular benefits: exemption forworks buses• EIM21855 - Particular benefits: exemption forsubsidies to public bus services• EIM26140 - The benefits code: beneficialloans: exemptions from charge: small loansBenefits of promoting public transportto your staff:• A travel pass that enables weekend traveland travel on other bus and train routes is aconsiderable perk which, as well asencouraging people to use public transport,can also enhance your recruitment package• Tickets for work journeys reduce the need touse the car, reduce milage and parking costsfor business trips made by car• Providing alternatives to the car can helpwith recruiting and retaining staff andpromotes equity through the recruitmentprocess• Encouraging staff to use their cars lessreduces pressure on your car parking, easescongestion and can help to improve local airquality• Taking positive action on staff travelcontributes to your organisation's image as aresponsible employer• Support new staff with public transporttickets29

Assessing public transport provision for your work placeHow well maintained and secure are the busstops?• Are covered shelters provided?• Are seats provided?• Are bus stops well lit?• Are bus stops free of vandalism and graffiti?• Are bus times displayed at the bus stop?What bus routes service the site?• Are employees provided with busroute/time-table information?• Are visitors provided with public transportinformation?• Are there any park and ride facilities thatcan be used for employees and visitors?• Are there any organisations that run privatebuses that may be willing to share?What is your nearest train station?• How far away is it?• Are employees provided with rail timetablesand information?How can you reach your site from the railstation?• Pedestrian routes?• Cycle routes?• Bus services?• Taxi?• Other?What are the service frequencies and times?What information is available to staff andvisitors with regard to taking public transportto and from the site?Staff opinions on public transport - yoursurvey should include questions to find outcurrent staff travel patterns and potential forchange• Number of staff living within five miles oftheir work place?• How many staff currently use publictransport?• What are the barriers to prevent staff usingpublic transport to get to work?• What would encourage staff to use publictransport to get to work?30

Reducing the need totravelTravel Plans should look at the big picture andunderstand why journeys are undertaken andquestion whether travelling is the best way toachieve the business in hand.Flexible practices in the work place can:• Reduce the need to travel• Bring increased profitability• Reduce mileage claims and travel expenses• Accommodate employees lifestyles• Make the company a more family friendlyemployer• Provide a better work/life balance• Cut your carbon footprintFlexibility may be achieved by choosing anaccessible location, mobile working,introducing on site services, managing servicesand deliveries and utilising technology or acombination of all of these.Choosing a good locationLocating your business close to a good publictransport hub achieves more sustainable travelpatterns than any travel plan could for anisolated location.A local recruitment strategy for jobs with skillsthat are likely to be achievable locally hasbeen shown to make companies moreattractive to local employees.Introducing on site servicesYour on line travel survey may highlight largenumbers stating multi-purpose journeys as aneed to travel to work by car, e.g doingshopping on the way. By providing facilitiesemployees require e.g cash machines,sandwich/general store, crèches etc. the needfor travel may be removed. This has localisedbenefits of reducing pollution and congestionand improving community relations byreducing congestion at these times.Alternative measures could be, introducing alunchtime shuttle service to a local shoppingarea or a shuttle service between work sites, inconjunction with operating a car sharingscheme for commuting.Flexible workingThese initiatives are often driven by therequirement to attract good staff and toimprove profit and workplace achievements.Flexi-time can stagger the time of arrival anddeparture, making public transport an easieroption and reducing the number of carstravelling at peak hours which contribute tocongestion and pollution.Compressing the working week achieves thesame number of hours of work, in fewerworking days e.g the 9 day fortnight or the 4day week. Travel demand is therebysubstantially cut and for working parents thismay have the added benefit and incentive ofreducing child care costs.TeleworkingWork is no longer dependant upongeography; information can easily beexchanged between employees thousands ofmiles apart. Computer files, data, voiceconversations, pictures and moving imagesand other multi-media technology can all beconverted to electronic signals and sentthrough telecommunication pathways. Theprocedure, known as teleworking, relies onthe use of information and communicationtechnologies for its effectiveness.31

This use of technology allows some employeesto carry out their work without leaving theirhomes all or part of the working week. Otheremployees may travel to a more convenientsatellite office closer to home or a child’sschool. Information is accessible 24 hours a dayand allows employees to work at times thatsuit themselves and their employer.Video conferencing and data conferencing cannow be run from ordinary desktop computers.They are becoming increasingly cheaper toperform and save travel costs.The benefits of teleworking are not automatic;measures must be planned and managedproperly to reap the rewards.Occasional and informal teleworking schemesdo not require extensive health and safetyprocedures, more information can be found atwww.hse.gov.uk. Further information onintroducing a teleworking scheme in yourorganisation can be found in the TravelWise-How to... guides at www.LetsTravelWise.org.Many companies have achieved successfullevels of homeworking, supporting staff withfacilities, equipment and practical assistance.Management of deliveries andservicingEver wonder how many deliveries yourbusiness receives and how they are delivered?Assessing this can help you to reduce yourcarbon footprint, reduce costs, reduce theneed to travel and manage freight vehiclemovements to and from your building. Thisalso helps to reduce the impact of delivery andservicing vehicles on local communities. Thiselement of the plan needs to be flexible totake into account any changes to thebuilding, the area adjacent to the buildingand procurement.You can undertake a delivery and servicesurvey to help you manage your deliveriesmore efficiently. This survey will be thebaseline for reviewing reductions. You can alsoreview your procurement processes and assessthe product miles of the purchases andconsider more local suppliers. Simple stepssuch as expanding your office storage canallow for fewer orders to take place if largerquantities can be purchased. You may evenconsider joint orders within a mixed officeblock to reduce the number and frequency ofdeliveries required to your office.32

Use of car clubsin the workplaceMany organisations spend a significantamount on pool cars, company cars, taxisand mileage claims to enable their employeesto move between sites and attend meetings.A car club can provide a more efficient, andtherefore cheaper, way of using vehicles,and reduce the need for employees to driveto work.Car clubs provide community based, shorttermcar hire and give members access to acar for essential journeys without the cost ofownership. This means that members don’thave to pay insurance, tax, petrol ormaintenance costs. Vehicles are parked inreserved parking spaces, close to homesor workplaces.Car clubs have been operating in NorthernEurope and North America for many years.Research from Europe shows that car clubmembers who previously owned a car reducetheir overall travel and cut their car mileage bymore than half, making greater use of publictransport, cycling and walking. One car clubvehicle can replace up to 20 private cars. Thishas big implications for the area in terms ofimproving air quality, people’s health andreducing congestion.How could you operate a car club?• You can enrol as a corporate member of alocal car club and block book vehicles duringworking hours (see overleaf for informationon Liverpool’s car club) or as needed• As a smaller company or self employedperson, you could register as a member witha local car club and use the club’s cars forbusiness and personal use• You could make your fleet of pool carsavailable to staff for out of hours use usingthe same administration system used forbusiness travel bookingsBenefits of using a car club for yourorganisation:• Reduce the amount spent on taxis, pool cars orcompany vehicles significantly. There are nocharges for insurance, fuel, repairs or MOT• Reduce your internal administration costs.You are sent one bill per month includingyour own internal job codes so that you cankeep track of your travel costs and easilyattribute the charges• Allocated car parking spaces are alwaysavailable – cars are parked in designated bayswithin walking distance of your workplace• Reduce car park pressures. Staff have accessto a car during the day which can enablesome to travel to work by other means thantheir car, freeing up valuable parking spaceand reducing rush-hour congestion• Improve your environmental credentials -corporate social responsibility involvesexamining every aspect of your business andthinking how you can use resources moreefficiently• Provide a new source of income from privateuse of existing pool vehicles outside ofbusiness hours• An added employee benefit which may aidrecruitment and retention33

Liverpool Car Club - A Car When YouWant OneWhizzGo launched Liverpool’s car club in July2006. There are 10 cars based around the citycentre, based around the city centre. Movesare being taken to increase the number ofparking bays for the provision of more cars asusage is so high.Once your organisation is a member of theWhizzGo car club, it is very easy for youremployees to use:1. Book a car. You can reserve a WhizzGo caronline or by phone. The cars can be bookedout in 30 minute increments with aminimum booking period of one hour. Bookyour car as far as 12 months or as little asone minute in advance.2. Drive off. Hold your smart card against thereader in the windscreen and wait a secondor two for it to recognise you and give youthe green light. Get in the driving seat,enter your PIN, grab the keys from thepassenger glove box and drive away.3. Want it for longer? If you discover you needthe car for a longer period, you can extendyour booking by phone if no-one else hasbooked it. Just press the button on theonboard computer to speak directly to amember of the WhizzGo team or extend thebooking online.4. Failsafe parking. When you’re finished withit, park the car back in its allocated space,return the keys and walk away.5. Simple monthly payments. Each month youwill be emailed full details of your companyusage and can pay in a variety of ways tosuit your organisation.6. Expect major savings. Using WhizzGo meansyou pay for what you use, rather than alease car where you pay an annual fee. Italso allows employers to reduce costlypersonal mileage claims by offering analternative.Case Example“The WhizzGo service is convenient, handyand easy to use. It saves time having to travelhome to pick up a car for meetings as theWhizzGo car is located just a couple ofminutes’ walk from the office. There is noneed to claim expenses, and bookings can beextended when necessary which is usefulwhen meeting schedules change.”Ben Riley,Taylor Young - LiverpoolContact WhizzGo at www.WhizzGo.co.uk formore information about rates and locations inLiverpool.34

Car park managementRevisiting the way your car park operates is anideal opportunity to encourage the use ofother modes of transport. It is also an idealopportunity to promote equality issues and tomake sure that those who have the genuineneed for a car parking space receive one.Measures• Find out who genuinely needs to use a carsuch as for work business and those withchildcare responsibilities• Consider the number of spaces needed formotorcycles and scooters• Give priority spaces to disabledemployees/visitors and car sharers• Restrict access to those living near to thesite/with good public transport option• Issue parking permits and credit them witha value• Buy out permit holders with an exchange forpublic transport pass• Operate a cash alternativeBenefits to your organisation:• Improves health and safety policy• Increases security on site• Reduces maintenance costs• Frees up land for alternative uses• Allows those who need to drive to parkstress free35

Assessing car parking provision for your work place:your work place:How many car parking spaces are provided • Are there any reserved spaces?for• Are there any reserved spaces for• Employees?motorcycles and scooters?• Visitors?• Is access to the site regulated?• Disabled?• Do new recruits receive a car parking space?• Others?• Is there a cash alternative to a car parkspace?How many cars enter your site each day?• Employees?• Visitors?• Deliveries?How many cars are parked on site during theday?• Is circulation of vehicles around the car parkeasy?• Do drivers have to queue for a space/to getout of a space?• What is the ratio of spaces:users?Are there any concerns with safety on /around the site?• Are car parks well lit with CCTV?• Are car parks well signed?• Is access controlled?What are the costs for car parking?• Is the car park owned or rented?• How much does each car parking space costper annum (inc. rent, management,administration, security, maintenance)? Inthe UK the annual cost of operating aparking space is £300 to £500• Is there a charge for a parking permit?• What is the cost of parking in the localvicinity as opposed to the site?What information is provided forstaff/visitors travelling to and from the site?Are there contractual arrangements relatingto:• Provision of free car parking• Assistance for travel costsDo you have a car parking policy?• How are spaces allocated (e.g. needs based,according to grade, first come first served,allocation on certain days)?What is the policy on company cars?• Who is entitled?• What cars are offered?36

Promoting car shareCars have a major role to play in Travel Plans.Travel Plans aim for appropriate, effective useof cars alongside the more sustainable modesof walking, cycling and public transport. Carsharing can reduce car travel whilst retainingconvenient door-to-door commuting. Carsharing is as flexible as required. People canchoose to be a driver, passenger or both. Theycan mix and match to account for shiftpatterns, people taking leave, etc. andinvolvement in the scheme can be on some orall days of the week, as suits the sharers.The TravelWise partners have set up a free carshare scheme specifically for people to carshare in and around Merseyside. This websiteprovides a free matching service forindividuals, allowing searches for possiblesharers. For more information and registrationdetails, visit www.MerseyCarShare.orgCar sharing can be promoted relatively simplywithin an organisation, in a number ofdifferent ways. Postcode coffee mornings, forexample, can provide an opportunity forpotential car sharers to meet each other faceto face.Further details of this and other methods ofpromoting car share to staff can be found inthe TravelWise Car Share Marketing Plan. Visitwww.LetsTravelWise.org for more details.Private groups can also be easily set up foryour organisation. Private groups are wheremembership is limited to employees of onecompany or a group of neighbouringcompanies - contact your TravelWise Officerfor more information.37

Tax ReliefWithout incurring tax charges, employers can:• Provide transport home from a permanentworkplace on no more than 60 days in anyone year because of the failure of car sharingarrangements• Pay an allowance for business passengers ofup to 5p per mile per passenger, providedthe passenger is an employee on businesstravelFor further information go towww.hmrc.gov.uk and see:• EIM21731 - Particular benefits: late nightjourneys and breakdown in car sharingarrangements• EIM31405 - Employees using own cars or vansfor work: the approved amount forpassenger paymentsAssessing car sharing for your workplace:Does your organisation provide car sharinginformation?Does your organisation provide an in-housedatabase or have a private group on theMerseyside-wide database?Is there a guaranteed ride home in case ofemergency for employees?Does your car parking management policyinclude designating spaces for car sharers?Could staff change shift patterns in order tocar share with a colleague?Staff information - survey to find out:• How many staff are willing to car sharesome or all of the time?• What would encourage staff to car share?Smarter DrivingThere are several ways you can encourageemployees to think more efficiently abouttheir use of the private car.In meeting the objectives of reducing relianceon vehicles you could offer, as part of yourTravel Plan, smarter driving lessons to improvepeoples’ driving skills and make their drivingas efficient as possible. This reduces fuel costsand improves use of the car. The Energy SavingTrust also offer helpful advice on smarter andgreener driving tips, which can be found atwww.energysavingtrust.org.uk, or visitTravelWise website www.LetsTravelWise.orgfor more information.Green FleetOnce you have reduced your vehicle use asmuch as possible and implemented eco drivingtechniques you can also think about usingalternative fuels. There are many differenttypes of fuel available including LiquefiedPetroleum Gas (LPG), Compressed Natural Gas(CNG), biodiesel, biomethane, bioethanol andbiobutanol. Some of these fuels can reduceCO 2 emissions, some can reduce regulatedemissions which lead to poor local air quality,and some can achieve both. Before switchingto any alternative fuel it is essential that youcheck with the fuel producer and with yourvehicle manufacturer to ensure that the fuel issuitable for your vehicle and that the fuel issustainably produced. It is also important tounderstand exactly what you are getting.Biofuels can be made in many different ways,so for example ‘biodiesel’ is not a single fuellike diesel but covers a range of fuels withsimilar characteristics. More information onfuels is available at www.ecotravel.org.uk andwww.bionic-project.eu which is a part EUfunded project co-ordinated by Merseytravelsupporting the production and use ofsustainably produced biofuels in five countries.You will also find details of the North WestBiofuels User Group which provides supportfor businesses in the North West of Englandwho want to use sustainably produced, locallysourced biofuels.38

AnnexeAssessing your organisationHow many people are employed at your site:Full-timePart-timeShift workersSeasonal WorkersContractorsDo you operate:Shift workingYes/NoFlexi timeYes/NoHome workingYes/NoCompressed hoursYes/NoIs a guaranteed ride home in case of emergencyoffered to:Those working lateYes/NoCar sharersYes/NoWalkersYes/NoMotorcyclistsYes/NoCyclistsYes/NoDoes your organisation supporthome working:Yes/NoHow many staff work from homeHow are they supportedDoes your recruitment policy:Offer incentives to relocate near thework placeProvide information on all modesof travelEncourage recruitment from thelocal areaAre employees offered:Interest free loans for publictransport season ticketSubsidised public transport ticketsInterest free loans for bikes, equipmentand clothingPool bikes for work journeysMileage rate for cycle journeys forbusiness tripsFree car parkingFree cycle parkingFree motorcycle parkingEssential or casual car user allowancesCar share schemeComputerised travel planning facilitiesShuttle/taxi service to local rail/busstationsYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoDoes your organisation operate:Video conferencingOn-site facilities (e.g. crèche, shop)What is your policy on company cars:Who is entitledAre cars with low emissions/smallerengines encouragedAre the cars available for use aspool vehiclesWhat is your policy on fleet vehicles:Are vehicles with low emissions/smallerengines encouragedWhat are they used forAre visitors to your organisation:Given travel advice including allmodesOffered designated visitor carparkingYes/NoYes/NoYes/NoYes/NoYes/NoYes/NoYes/No39

TravelWiseContactsTravelWise MerseysideLTPSU24 Hatton Garden, Liverpool L3 2ANTel: 0151 330 1253/1290/1855info@LetsTravelWise.orgwww.LetsTravelWise.orgLiverpoolCatherine HastieLiverpool City CouncilTransportationMunicipal BuildingsDale Street, Liverpool L2 2DHTel: 0151 233 3000catherine.hastie@liverpool.gov.ukSt HelensLyndsey RyderSt Helens CouncilTransport PlanningTown Hall, Victoria StreetSt Helens WA10 1HPTel: 01744 456188lyndseyryder@sthelens.gov.ukKnowsleyPatience JonesKnowsley Metropolitan Borough CouncilPoplar HousePoplar BankHuyton L36 9WUTel. 0151 443 3023patience.jones@knowsley.gov.ukWirralColin IrlamWirral CouncilTechnical ServicesCheshire Lines BuildingCanning StreetBirkenhead, CH41 1NDTel: 0151 606 2366colinirlam@wirral.gov.ukSeftonJohn TokerTravel Awareness & Road Safety TeamTechnical Services DepartmentSefton CouncilMagdalen House30 Trinity RoadBootle L20 3NJTel: 0151 934 4259john.toker@technical.sefton.gov.ukMerseytravelHuw JenkinsMerseytravel24 Hatton GardenLiverpool L3 2ANTel: 0151 330 1110huw.jenkins@merseytravel.gov.uk40

Useful web linksNational linksGovernment Transport SiteACTTravelWiseEnvironmental Transport AssociationEnergy Saving TrustSustainable Leisure Travel NetworkEuropean Mobility WeekLiving StreetsWalking for Health InitiativeCycle ClubsNational Cycling OrganisationNational Cycling OrganisationBritish CyclingCycling Solutions for skills courseswww.dft.gov.ukwww.acttravelwise.orgwww.eta.co.ukwww.energysavingtrust.org.ukwww.viztrav.org.ukwww.22september.orgwww.livingstreets.org.ukwww.whi.org.ukwww.cycleweb.co.ukwww.ctc.org.ukwww.sustrans.org.ukwww.britishcycling.org.ukwww.cyclingsolutions.co.uk41

Useful web linksMerseyside linksTravelWise Merseyside andLocal Transport PlanKnowsley CouncilLiverpool City CouncilMerseytravelSt Helens CouncilSefton CouncilWirral CouncilRegeneration in LiverpoolBike for AllCycling ProjectsMerseyside Cycling CampaignWirral Cycling CampaignCycle Shops in NWCar PlusLift ShareLife Cycle UK – the Cycling Promotion CharityEcotravel BureauHeart of MerseyLiverpool Car Clubwww.LetsTravelWise.orgwww.transportmerseyside.orgwww.knowsley.gov.ukwww.liverpool.gov.ukwww.merseytravel.gov.ukwww.sthelens.gov.ukwww.sefton.gov.ukwww.wirral.gov.ukwww.bigdig.liverpool.gov.ukwww.bikeforall.netwww.cycling.org.ukwww.merseyworld.com/mccwww.wirralcycling.org.ukwww.cycleweb.co.ukwww.carplus.org.ukwww.liftshare.com/uk/www.lifecycleuk.org.ukwww.ecotravel.org.ukwww.heartofmersey,org.ukwww.WhizzGo.co.uk42

Travel Plans help businesses move people and goods to where they need to beeasily and efficiently.Implementing Travel Plans with employers, visitor attractions and residentiallocations is a key part of Merseyside’s Local Transport Plan.The 2006 - 2011 Local Transport Plan is a long-term strategy and £230mtransport improvement programme providing Merseyside with a safer,greener, more efficient and accessible transport network.Merseytravel and Knowsley, Liverpool, Sefton, St Helens and Wirral Councilsform the Merseyside Transport Partnership.TravelWise is the partnership’s campaign to help people on Merseyside makesmarter travel choices.Contact the TravelWise team for an informal discussion:0151 330 1855 or visit www.LetsTravelWise.orgThe Merseyside Transport Partnership