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Have-a-go hero proves<br />

his bravery, twice!<br />

Keith Manning has been awarded a<br />

judge’s prize for thwarting an<br />

attempted theft at a jewellery shop.<br />

Keith, a foreman with the Norfolk<br />

Strategic Partnership, was praised by<br />

judge Paul Downes at Norwich Crown<br />

Court after hearing how he chased and<br />

caught a man attempting to steal gold<br />

bracelets from a jewellery shop in Great<br />

Yarmouth. The judge awarded Keith<br />

£300 for his bravery and he picked up<br />

the award from the county’s high<br />

sheriff, Georgina Holloway.<br />

The ceremony was also told about<br />

another act of bravery carried out by<br />

Keith in Thetford. On that occasion he<br />

went to the aid of an elderly woman<br />

who was being mugged. He chased<br />

after her attacker and with the aid of<br />

others the mugger was caught and later<br />

brought to court.<br />

Keith played down his heroics,<br />

saying: “Both times I only did what I<br />

expect any other member of the public<br />

would have done in the same situation.<br />

It was a spur of the moment thing. In a<br />

way it’s a tribute to the way my mum<br />

and dad brought me up. They gave me<br />

the correct values in life.”<br />

Promising future for May Gurney graduates<br />

Five members of the Waterways and<br />

Utility Services commercial team have<br />

successfully completed further<br />

education courses.<br />

Ross Metcalfe has attained a BSc<br />

(Hons) in Construction Commercial<br />

Management at the University of the<br />

West of England. Ross has worked for<br />

May Gurney for just over three<br />

years and is a quantity surveyor on the<br />

South West Water rehabilitation<br />

programme.<br />

James Ringrose has attained a Post<br />

Graduate Diploma in Construction Law<br />

which will be upgraded to an MSc on<br />

completion of his dissertation in April<br />

2012. This course was undertaken at<br />

the University of the West of England.<br />

James has worked for May Gurney for<br />

just over five years and is a quantity<br />

surveyor on the Wessex Water rehabilitation<br />

programme.<br />

Jamie Roberts has attained an MSc<br />

in Quantity Surveying and Commercial<br />

Management. Jamie joined May Gurney<br />

22/MAG/AUTUMN2011<br />

Keith split the £300 award equally<br />

between the Riverview Day Centre and<br />

Mildred Stone House, both in<br />

via the graduate programme and<br />

transferred to Waterways & Utility<br />

Services nearly two years ago. Jamie is<br />

a quantity surveyor working on the<br />

British Waterways’ contract.<br />

John Peacock attained a Post<br />

Graduate Diploma in Surveying with<br />

the University of Reading after<br />

completing a two-year course. John<br />

joined May Gurney just over a year ago<br />

as a trainee quantity surveyor on the<br />

Anglian Water Repair & Maintenance &<br />

Developer Services contract.<br />

Finally, Mohammed Shafique has<br />

attained a BSc (Hons) in Quantity<br />

Surveying and Commercial<br />

Management from the University of the<br />

West of England. Mohammed joined<br />

May Gurney on the South West Water<br />

contract and transferred to the North<br />

West and Midlands Capital and MEICA<br />

Business Unit earlier this year as<br />

assistant quantity surveyor.<br />

Antony Martin, commercial director,<br />

Waterways and Utility Services, said:<br />

Gorleston, where his father Sam<br />

Manning was cared for before he died.<br />

“This is a fantastic result for the<br />

commercial team and the sector as<br />

well as being a great example of how<br />

we continue to support and develop<br />

n L to R: Mark Edwards & Roger Green receive<br />

their contract award.<br />

Mark and Roger<br />

‘truly deserving’<br />

of NSP award<br />

Mark Edwards and Roger Green were<br />

the first recipients of the new Norfolk<br />

Strategic Partnership (NSP) reward<br />

scheme that dovetails with the<br />

company-wide ‘Be the best Awards’.<br />

Winners receive a gift voucher and<br />

certificate as well as being nominated<br />

for the Highway Sector award.<br />

Mark and Roger won the award for<br />

their prompt actions in assisting a<br />

gentleman who had inadvertently set<br />

himself on fire while burning waste<br />

material.<br />

Mike Thompson, NSP general<br />

manager, said: “Mark and Roger<br />

displayed the human characteristics<br />

that we all aspire to and ticked the box<br />

on every May Gurney value. Their<br />

actions almost certainly prevented the<br />

gentleman from suffering more serious<br />

injuries and are truly deserving of this<br />

award.”<br />

n L to R: James Ringrose, Mohammad Shafique, John Peacock, Jamie Roberts & Ross Metcalfe.<br />

people within the group.<br />

Congratulations and thank you all for<br />

your continued efforts which are very<br />

much appreciated.”

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