HAVE YOUR SAY: BEST CUSTOMER SERVICE: A TEAM EFFORT:
HAVE YOUR SAY: BEST CUSTOMER SERVICE: A TEAM EFFORT:
HAVE YOUR SAY: BEST CUSTOMER SERVICE: A TEAM EFFORT:
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Have-a-go hero proves<br />
his bravery, twice!<br />
Keith Manning has been awarded a<br />
judge’s prize for thwarting an<br />
attempted theft at a jewellery shop.<br />
Keith, a foreman with the Norfolk<br />
Strategic Partnership, was praised by<br />
judge Paul Downes at Norwich Crown<br />
Court after hearing how he chased and<br />
caught a man attempting to steal gold<br />
bracelets from a jewellery shop in Great<br />
Yarmouth. The judge awarded Keith<br />
£300 for his bravery and he picked up<br />
the award from the county’s high<br />
sheriff, Georgina Holloway.<br />
The ceremony was also told about<br />
another act of bravery carried out by<br />
Keith in Thetford. On that occasion he<br />
went to the aid of an elderly woman<br />
who was being mugged. He chased<br />
after her attacker and with the aid of<br />
others the mugger was caught and later<br />
brought to court.<br />
Keith played down his heroics,<br />
saying: “Both times I only did what I<br />
expect any other member of the public<br />
would have done in the same situation.<br />
It was a spur of the moment thing. In a<br />
way it’s a tribute to the way my mum<br />
and dad brought me up. They gave me<br />
the correct values in life.”<br />
Promising future for May Gurney graduates<br />
Five members of the Waterways and<br />
Utility Services commercial team have<br />
successfully completed further<br />
education courses.<br />
Ross Metcalfe has attained a BSc<br />
(Hons) in Construction Commercial<br />
Management at the University of the<br />
West of England. Ross has worked for<br />
May Gurney for just over three<br />
years and is a quantity surveyor on the<br />
South West Water rehabilitation<br />
programme.<br />
James Ringrose has attained a Post<br />
Graduate Diploma in Construction Law<br />
which will be upgraded to an MSc on<br />
completion of his dissertation in April<br />
2012. This course was undertaken at<br />
the University of the West of England.<br />
James has worked for May Gurney for<br />
just over five years and is a quantity<br />
surveyor on the Wessex Water rehabilitation<br />
programme.<br />
Jamie Roberts has attained an MSc<br />
in Quantity Surveying and Commercial<br />
Management. Jamie joined May Gurney<br />
22/MAG/AUTUMN2011<br />
Keith split the £300 award equally<br />
between the Riverview Day Centre and<br />
Mildred Stone House, both in<br />
via the graduate programme and<br />
transferred to Waterways & Utility<br />
Services nearly two years ago. Jamie is<br />
a quantity surveyor working on the<br />
British Waterways’ contract.<br />
John Peacock attained a Post<br />
Graduate Diploma in Surveying with<br />
the University of Reading after<br />
completing a two-year course. John<br />
joined May Gurney just over a year ago<br />
as a trainee quantity surveyor on the<br />
Anglian Water Repair & Maintenance &<br />
Developer Services contract.<br />
Finally, Mohammed Shafique has<br />
attained a BSc (Hons) in Quantity<br />
Surveying and Commercial<br />
Management from the University of the<br />
West of England. Mohammed joined<br />
May Gurney on the South West Water<br />
contract and transferred to the North<br />
West and Midlands Capital and MEICA<br />
Business Unit earlier this year as<br />
assistant quantity surveyor.<br />
Antony Martin, commercial director,<br />
Waterways and Utility Services, said:<br />
Gorleston, where his father Sam<br />
Manning was cared for before he died.<br />
“This is a fantastic result for the<br />
commercial team and the sector as<br />
well as being a great example of how<br />
we continue to support and develop<br />
n L to R: Mark Edwards & Roger Green receive<br />
their contract award.<br />
Mark and Roger<br />
‘truly deserving’<br />
of NSP award<br />
Mark Edwards and Roger Green were<br />
the first recipients of the new Norfolk<br />
Strategic Partnership (NSP) reward<br />
scheme that dovetails with the<br />
company-wide ‘Be the best Awards’.<br />
Winners receive a gift voucher and<br />
certificate as well as being nominated<br />
for the Highway Sector award.<br />
Mark and Roger won the award for<br />
their prompt actions in assisting a<br />
gentleman who had inadvertently set<br />
himself on fire while burning waste<br />
material.<br />
Mike Thompson, NSP general<br />
manager, said: “Mark and Roger<br />
displayed the human characteristics<br />
that we all aspire to and ticked the box<br />
on every May Gurney value. Their<br />
actions almost certainly prevented the<br />
gentleman from suffering more serious<br />
injuries and are truly deserving of this<br />
award.”<br />
n L to R: James Ringrose, Mohammad Shafique, John Peacock, Jamie Roberts & Ross Metcalfe.<br />
people within the group.<br />
Congratulations and thank you all for<br />
your continued efforts which are very<br />
much appreciated.”