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Continuing Education Calendar (pdf) - NAIT

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BUSINESS + ADMINISTRATIVE - BUSINESS CERTIFICATES<br />

Supervisory Development Certificate<br />

OVERVIEW<br />

Teller Training Courses<br />

OVERVIEW<br />

Students are given a basic introduction<br />

and orientation to the customer service<br />

function (teller) encountered in financial<br />

institutions such as banks, credit unions,<br />

and treasury branches.<br />

48 Register at www.nait.ca/ConEd<br />

SCAN THIS TO<br />

LEARN MORE<br />

The transition from excellent performer<br />

to competent supervisor demands a new<br />

set of skills. The Supervisory Development<br />

Certificate Program is a program for<br />

front-line supervisors, managers and team<br />

leaders who need practical skills for dealing<br />

with day-to-day management challenges.<br />

The program is for both entry-level<br />

supervisors as well as more experienced<br />

SCAN THIS TO<br />

LEARN MORE<br />

managers seeking to update themselves<br />

on current management principles and<br />

techniques.<br />

Instructors in the program are chosen for<br />

their ability to provide practical, relevant<br />

material acquired through personal education<br />

and experience.<br />

Courses will incorporate discussions, individual<br />

exercises, lectures, videos and<br />

group work to give participants the best<br />

opportunities for learning not only what to<br />

do but how to do it well.<br />

This program will help you develop and<br />

strengthen your supervisory abilities - giving<br />

you, your team, and your organization<br />

the competitive edge necessary to succeed.<br />

ENTRANCE REQUIREMENTS<br />

It is strongly recommended registrants<br />

have the equivalent of Math 10A or 10P<br />

and English 10-1 or 10-2.<br />

Alternative ways to demonstrate English<br />

proficiency are:<br />

• minimum of 73% on all four<br />

sections of <strong>NAIT</strong>’s ESL Assessment<br />

Exam<br />

• IELTS overall score of 6.5 with no<br />

band less than 5.0<br />

• University of Alberta ESL 140/145<br />

successful completion<br />

PROGRAM MODEL/<br />

COMPLETION<br />

REQUIREMENTS<br />

All participants must meet the course<br />

requirements of the compulsory courses<br />

and any electives in order to receive<br />

<strong>NAIT</strong>’s Supervisory Development Certificate.<br />

DELIVERY OPTIONS<br />

10 weekend modules<br />

COURSES<br />

Pt<br />

C<br />

SEE WEBSITE FOR UP-TO-DATE<br />

COURSE INFORMATION<br />

COURSE OUTLINE<br />

VTT10 Teller Training<br />

COURSES<br />

Pt

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