AVIATIONeconomic development <strong>and</strong> commercial networking. It isa known factor the significant role that is played by airtransport in facilitating economic growth <strong>and</strong> vice versa.We are confident we will be a beneficiary of thisopportunity.<strong>India</strong>n Economy is abuzz with good feel factor. How doyou feel this could propel Ethiopian Airlines intofurther expansion?The growing <strong>India</strong>n economy, technological <strong>and</strong>industrial advancement will accelerate growth of exportsof finished products to <strong>Africa</strong>. Exports of raw materials to<strong>India</strong> from <strong>Africa</strong>, tourism flow to <strong>Africa</strong>, <strong>India</strong>ninvestment in <strong>Africa</strong> <strong>and</strong> <strong>India</strong>n expatriates in <strong>Africa</strong> willcreate huge opportunities for Ethiopian Airlines as wellas any airline that operates in this market. As mentionedearlier the role that is played by air transport is vital <strong>and</strong>by the same token economic growth of a nation propelsthe growth of air transport, for with economic strengthcomes the need to exp<strong>and</strong> ones horizon to wherever theopportunity is available.Tell us something about the latest ventures your airwayhas entered into internationally?Further building on its reputation as a respectable <strong>and</strong>forward looking airline, Ethiopian Airline has embarkedon a series of activities such as fleet re<strong>new</strong>al, imageupgrading <strong>and</strong> service improvements aimed atrepositioning itself as a modern <strong>and</strong> world-class airline.We have recently opened <strong>new</strong> routes to Amsterdam,Stockholm, Paris, Hong Kong <strong>and</strong> Gouangzhou (Canton).We have a major facility expansion underway, buildingan independent cargo terminal <strong>and</strong> an additionalmaintenance hangar.What components do you feel go to make an airlinecustomer oriented? How do you rate Ethiopian Airlinesin this regard?Ethiopian Airlines has been serving the <strong>India</strong>n-<strong>Africa</strong>nmarket for the last four decades. Ethiopian has helped topromote economic, social <strong>and</strong> technological relationsbetween the <strong>India</strong>n sub-continent <strong>and</strong> <strong>Africa</strong>. EthiopianAirlines is committed to further develop the <strong>India</strong>n-<strong>Africa</strong>n market <strong>and</strong> is currently investing further toexp<strong>and</strong> its operation <strong>and</strong> enhance the quality of itsservices to its esteemed customers.Safety, on-time performance, convenient schedule, <strong>and</strong> aservice that targets the comfort of its customers are themost important components that go to make a customeroriented airline. Complacency is a danger that will leadany business entity downwards <strong>and</strong> this is especiallytrue of the airline business. This is an ever changingindustry where competition is very tough <strong>and</strong> with thesophistication of the needs of our customers <strong>and</strong> thechoice that are available, airlines have to keep testingthemselves constantly, not only to keep up with thecompetition but to be at the forefront in anticipating theneeds of their customers. And so my answer to this is thatwe are happy with what we have achieved, but believethat we have to keep improving our services constantly.What are some of the strong points of <strong>Africa</strong> as acontinent that could hold good for the aviationindustry?<strong>Africa</strong> is the last frontier for aviation development. Witha population of more than 700 million, the potential isimmense. Globalization <strong>and</strong> privatization will driveeconomic development of <strong>Africa</strong> <strong>and</strong> with the hugeresources <strong>and</strong> a growing economy it is easy to forecastthat the aviation sector will immensely benefit. Thepositive trends towards democratization, stability <strong>and</strong>economic integration coupled with the huge potential forforeign investment will certainly boost the aviationindustry.<strong>Africa</strong> has a number of strong points that are conducivefor the growth of the aviation industry. It has as yet anuntapped mineral wealth.We have set ourselves a vision, which is to be a worldclass <strong>Africa</strong>n Airline. As an <strong>Africa</strong>n carrier we havealways taken our commitment to <strong>Africa</strong> as the numberone objective <strong>and</strong> began with the motto “bringing <strong>Africa</strong>together” realizing successfully our aim in inter-connecting 26 <strong>Africa</strong>n cities. Being in line with ourvision, we now have crafted a <strong>new</strong> motto for ourselves,which is “<strong>Africa</strong>'s Link to the World”.Not only is <strong>Africa</strong> a l<strong>and</strong> of great potential economicallywith its untapped riches of mineral wealth but it is also al<strong>and</strong> where its unique <strong>and</strong> varied cultural diversity <strong>and</strong>natural beauty attracts visitors in millions. Ethiopia istruly a tourist paradise, with a culture <strong>and</strong> tradition thatdates back more than 3000 years, a variety of wildlifeincluding some endemic <strong>and</strong> awe inspiring naturalbeauty. Ethiopia is in addition a l<strong>and</strong> of paleontologicalwonder as it is the birthplace of “Lucy”, the world'searliest known hominid who lived more than threemillion years ago. Her bones are now at rest at theEthiopian National Museum. The even more dramaticdiscoveries recently made, have now placed Ethiopia inthe forefronts of Paleo-tourism.What are some of the community developmentprograms that the Airline has entered into as acorporate entity?Ethiopian Airlines takes social obligation as part of itsduty very seriously. As a result it engages itself in variousdevelopment programs that it believes will benefit thesociety. To mention a few of the activities, EthiopianAirlines assists the Children's Heart Fund of Ethiopia byfacilitating young children with heart problems to travelabroad for life saving heart surgeries, HIV related causes<strong>and</strong> also plays a significant contributing role in thedevelopment of Ethiopian sports, etc.Any message you would like to give for the businesscommunity that frequently travel to <strong>Africa</strong> <strong>and</strong> <strong>India</strong>?INDO-AFRICAN BUSINESS 33August-October 2004
AVIATIONBooming <strong>India</strong>n Economywill boost Tourist flowinto <strong>Africa</strong> - Aye<strong>new</strong> AlemnehWith the <strong>India</strong>n economy moving along the path of enviablegrowth, Aye<strong>new</strong> Alemneh, the outgoing Regional Director,<strong>India</strong> & S.E Asia, tells Satya Swaroop in an interview aboutthe growth prospects of Ethiopian Airlines, which couldtrigger great enthusiasm among <strong>India</strong>n to visit <strong>Africa</strong>.What are the initiatives the Ethiopian Airlines hastaken recently?We have embarked on fresh initiatives to exp<strong>and</strong> ourservices. We have now changed our logo. And our mottois now linking <strong>Africa</strong> to the world. This is our majorinitiative. In fact it's a reality. We have been operating forthe last 58 years <strong>and</strong> we have been serving a large portionof <strong>Africa</strong>…exp<strong>and</strong>ing network into <strong>Africa</strong>, like Ethiopia.We operate from East, West, <strong>and</strong> North to South of <strong>Africa</strong>.We have a large extensive network in <strong>Africa</strong> <strong>and</strong> now thesecond initiative is that we have embarkedupon upgrading our aircraft. We are buying12 <strong>new</strong> aircraft. We have already receivedthree of our aircrafts <strong>and</strong> are going toreceive the rest in the next few months.This will help us increase our services.We have a very extensive wellsynchronizednetworking from Beijing inthe East to Washington in the West. Weare also connecting from Stockholm inSweden in the north to Johannesburg inthe south. So we have several extensivenetworks vis-à-vis capacity. Along withthis, we have opened a <strong>new</strong> destinationin Sweden <strong>and</strong> added one moredestination in China. We have beenoperating to China for a very long time.In fact we are one of the first Asians or<strong>Africa</strong>ns to start operations in China.We started it in 1974. We havedestinations in Beijing, Hong Kong<strong>and</strong> now in Canton. We have restartedour operationsinto Cameroonthat we hadsuspendedearlier. Sogradually weare exp<strong>and</strong>ingby taking thehelp of <strong>new</strong>aircraft. So a<strong>new</strong> state-of-the-art airportterminal has been completed in Addis Ababa <strong>and</strong> its nowin operation. It is very modern <strong>and</strong> it makes Addis Ababaa very beautiful hub for our destination. It will give ourpassengers better services in transit. Another importantdevelopment has been the construction of a very modern<strong>and</strong> expensive cargo terminal in Addis Ababa. It will beable to take care of the cargo business that we have. In<strong>India</strong> we have a very big cargo business. Many <strong>Africa</strong>ncountries have business relations with <strong>India</strong> <strong>and</strong> thatgives us tremendous opportunities. The situation now isthat <strong>Africa</strong>n countries prefer to do business with <strong>India</strong>.The technology that <strong>Africa</strong>ns need is available in <strong>India</strong>.So this will provide us with better opportunities.How many flights are there from <strong>India</strong> to Addis?Actually we have four passenger flights a week intoMumbai <strong>and</strong> three cargo flights. We have two flights intoDelhi. The government of <strong>India</strong> <strong>and</strong> the government ofEthiopia have had bilateral discussions on this <strong>and</strong> theyhave agreed on providing more opportunities toEthiopian airlines to operate. So we are studyingopportunities that we can exploit <strong>and</strong> exp<strong>and</strong>. There aremany destinations within the country from where we canoperate.So how do you feel has been the policy of thegovernment of <strong>India</strong>?Yes, it has been very helpful. History proves that we havealways shared very good relations with the governmentof <strong>India</strong>. So it's not a <strong>new</strong> thing. The Prime Minister ofEthiopia visited this country some years back <strong>and</strong>meetings were held which helped the opportunity forexpansion.So how has been traffic from <strong>India</strong> to Ethiopia? Has itbeen only Ethiopia or <strong>Africa</strong>?See, we are targeting not just Ethiopia but <strong>Africa</strong>. We arean <strong>Africa</strong>n carrier. There has been a very significantimprovement in the movement of people <strong>and</strong> cargobetween <strong>India</strong> <strong>and</strong> <strong>Africa</strong>. The potential is great. The onlything is that we have to explore the potential. It is a goodmarket <strong>and</strong> it is up to us to exploit the situation. We alsohave the support from the government. The traffic hasbeen on the increase <strong>and</strong> the future seems to be bright.INDO-AFRICAN BUSINESS 34August-October 2004