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Understanding CalWORKs - California Center for Research on ...

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PUBLIC AND PRIVATE AGENCIESCounties typically partner with numerous n<strong>on</strong>profit andprivate agencies to implement their <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> programs.This secti<strong>on</strong> provides an overview of the governmental,n<strong>on</strong>profit, and private agencies and programs involved inproviding services to <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> families at the local level.Public AgenciesCounty social services departments have primary program andadministrative resp<strong>on</strong>sibility <str<strong>on</strong>g>for</str<strong>on</strong>g> <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g>. Theirresp<strong>on</strong>sibilities include: determining recipient eligibility;deciding the extent and manner of services provided;organizing and administering the Welfare-to-Workcomp<strong>on</strong>ent, including child care services; allocating<str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> funds to local service providers; and coordinatingwith government and private agencies. In additi<strong>on</strong>, countysocial services departments have primary resp<strong>on</strong>sibility toadminister the Supplemental Nutriti<strong>on</strong> Assistance Program(known as Food Stamps in <str<strong>on</strong>g>Cali<str<strong>on</strong>g>for</str<strong>on</strong>g>nia</str<strong>on</strong>g>), Medi-Cal program,Child Care program, and Refugee Services. County social<str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g>: Organizati<strong>on</strong>al andCultural Shift in CountiesImplementati<strong>on</strong> of <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> in 1998 requiredcounty welfare departments to quickly reexamine andrestructure their welfare service systems. Within a shorttime, each county welfare department had to move fromprimarily administering a cash grant program todeciding how to design, implement, and operate acomplex and multi-faceted employment servicesprogram.Unlike its small and under-funded predecessor, theGAIN program, <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> called <str<strong>on</strong>g>for</str<strong>on</strong>g> nearly universalparticipati<strong>on</strong> of recipients in WTW activities. Given theexpanded workload and the shift in skills and expertiserequired of <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> workers, counties c<strong>on</strong>fr<strong>on</strong>tedissues of adequate staffing, staff training, c<strong>on</strong>tractingout, and potential c<strong>on</strong>flicts with uni<strong>on</strong> c<strong>on</strong>tracts.The range of services that counties were required toprovide under <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> necessitated newrelati<strong>on</strong>ships and coordinati<strong>on</strong> am<strong>on</strong>g countydepartments (welfare, mental health, alcohol and drugprograms), as well as with work<str<strong>on</strong>g>for</str<strong>on</strong>g>ce agencies,community and n<strong>on</strong>profit agencies, educati<strong>on</strong>alinstituti<strong>on</strong>s, child care referral agencies and providers,and employers. In resp<strong>on</strong>se, many counties reorganizedtheir social services agencies and, in some cases,co-located program staff from different departments(e.g., mental health and substance abuse workers).services departments also administer Child Welfare Servicesthat provide protective services, support <str<strong>on</strong>g>for</str<strong>on</strong>g> abused andneglected children, foster care, and adopti<strong>on</strong> services.County mental health departments and county alcohol and drugdepartments receive special funds to provide mental healthand substance abuse treatment services <str<strong>on</strong>g>for</str<strong>on</strong>g> <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g>families. Counties may choose to provide these servicesthrough c<strong>on</strong>tracts with private providers or through acombinati<strong>on</strong> of county staff and private providers.County offices of educati<strong>on</strong> and local school districts fund andadminister an array of educati<strong>on</strong>al programs, including adulteducati<strong>on</strong> programs and vocati<strong>on</strong>ally oriented programs (suchas the Regi<strong>on</strong>al Occupati<strong>on</strong>al and Career Programs), whichare available to <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> recipients as well as other teensand adults. County offices of educati<strong>on</strong> also administerstate-funded preschool programs, which provide child care<str<strong>on</strong>g>for</str<strong>on</strong>g> the children of <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> families and other lowincomefamilies.Local colleges and universities, including community colleges,the <str<strong>on</strong>g>Cali<str<strong>on</strong>g>for</str<strong>on</strong>g>nia</str<strong>on</strong>g> State Universities, and the University of<str<strong>on</strong>g>Cali<str<strong>on</strong>g>for</str<strong>on</strong>g>nia</str<strong>on</strong>g>, offer degree programs and other educati<strong>on</strong>alcourses that can help <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> recipients findemployment. The 110 local community colleges also offer anumber of targeted services to <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> recipients, inadditi<strong>on</strong> to training and educati<strong>on</strong>al opportunities. Theseservices include in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong> about available child care services(both <strong>on</strong> and off campus), work study and job placementopportunities, career counseling, and other support services.Local child support agencies provide services such as locatingabsent parents, establishing paternity, obtaining anden<str<strong>on</strong>g>for</str<strong>on</strong>g>cing child support orders, and collecting anddistributing payments. Child support en<str<strong>on</strong>g>for</str<strong>on</strong>g>cement andcollecti<strong>on</strong> can affect the eligibility and benefits received by<str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> families.Local employment agencies can provide employment assistanceservices to <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g> families. They may do soindependently or based <strong>on</strong> <str<strong>on</strong>g>for</str<strong>on</strong>g>mal arrangements with socialservices departments. Assistance provided to <str<strong>on</strong>g>CalWORKs</str<strong>on</strong>g>participants by local employment agencies can includethe following:• Local field offices of the <str<strong>on</strong>g>Cali<str<strong>on</strong>g>for</str<strong>on</strong>g>nia</str<strong>on</strong>g> EmploymentDevelopment Department (EDD) offer a varietyof programs to bring together qualified job seekerswith employers who have job openings, includingprograms focused <strong>on</strong> low-income and hard-to-employpopulati<strong>on</strong>s.• Local Work<str<strong>on</strong>g>for</str<strong>on</strong>g>ce Investment Boards (LWIBs)administer state and federally funded employmentprograms in <str<strong>on</strong>g>Cali<str<strong>on</strong>g>for</str<strong>on</strong>g>nia</str<strong>on</strong>g>’s 49 Local Work<str<strong>on</strong>g>for</str<strong>on</strong>g>ceInvestment Areas (LWIAs). LWIBs also administerwww.ccrwf.org19

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