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Class 4Date: Wednesday 11/8, Thursday, 11/9Topic:Case:Case:Readings:Power and InfluenceIf your last name begins with A thru K read Donna Dubinsky (A)If your last name begins with L thru Z read Debi ColemanCialdini, “Harnessing the Science of Persuasion”Hill, “What it Really Means to Manage: Exercising Power and Influence”Questions:From the perspective of the case you read:1. What are the influence strategies used by Dubinsky? Coleman? Jobs?2. Why was Dubinsky/Coleman successful initially?3. Put yourself in Dubinsky's/Coleman’s position and consider why sheresponded the way she did to did to the JIT proposal?4. What do you think Dubinsky/Coleman might have done differently?2. Why ?3. Put yourself in Dubinsky's/Coleman’s position and consider why sheresponded the way she did to did to the JIT proposal?4. What do you think Dubinsky/Coleman might have done differently?Special Note#1 : Two online assessments are due for next class. Go to the Ctoolswebsite for the links to them.Special Note #2: The Midterm case will be available for pickup outside your professor’sdoor Thursday (11/9/06) 2pm. Exam questions will be posted on Ctools byThursday 2pm. Your analysis is due no later than 4PM, Wednesday,November 15 th . Please bring your completed analysis to the drop boxesoutside the 7 th floor secretary office in Wyly.
Class 5Date: Monday 11/13, Tuesday 11/14Topic:Case:Readings:Cultural Diversity in a Global ContextKaren Leary (A)Sanchez-Burks & Mor Barak, “Interpersonal Relationships in A Global WorkContext”Due: Complete online-assessments and bring scores to classQuestions:1. How has Leary taken charge of the Elmville branch office?2. What is your evaluation of Chung’s performance?3. If you were Leary, how would you respond to Chung’s request for a privateoffice? What factors would you consider? What specific actions would you taketo improve Chung’s performance, as well as your working relationship withhim?4. What are the particular communication and conflict challenges and dilemmas inmanaging subordinates who have different cultural backgrounds and workingstyles from yours?Special Note: In-class assignment due next class: Bring to class an “artifact” that you thinkreveals something about Ross Business School culture.
Page 1 and 2: HUMAN BEHAVIOR AND ORGANIZATIONM&O
Page 3 and 4: Criteria for Evaluation of Case Ana
Page 6 and 7: Creating High Performing Teams:Ever
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Course Website: https://ctools.umich.edu/

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