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Linux vs. Microsoft TCO Comparison

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and support. The workstation system software will provide the necessary functionality forall the example organisation's staff to login, use a current-generation Graphical UserInterface to navigate to applications and provide base-level networking and access-securityfunctionality that is IT industry best-practice of the present day. The server systemsoftware will provide all the necessary standard functionality required by mostcomparable-sized organisations, including file and print sharing, email, Internetconnectivity and acceleration through a broadband connection, Server security(authenticated login), Internet security (perimeter firewall technology), internal knowledgemanagement server, external e-commerce solution, as well as the pre-requisite networkinfrastructure and support technologies needed by this list of services; i.e. SQL databaseservers, Domain Name Servers, etc.The cost of the operating system will be primarily calculated based on any per-seat andper-machine license costs as garnered from information provided by the operating systemvendors themselves. Additionally, Client Access Licences, if any, will also be added.<strong>Microsoft</strong> Software AssuranceOne important new platform provision from <strong>Microsoft</strong> is called Software Assurance.<strong>Microsoft</strong> customers acquire this value-add as a way to open the door to support andupgrade facilities. Software Assurance is calculated at either 25% of the purchase cost perannum for <strong>Microsoft</strong> server products or 29% of the purchase cost per annum for <strong>Microsoft</strong>desktop products 14 . In order to comply with <strong>Microsoft</strong>'s best-practice requirements for oursample organisation and to ensure the right to future upgrades, we've included SoftwareAssurance in our model.Red Hat Enterprise <strong>Linux</strong>While users are able to obtain the same software for minimal or no cost, someorganisations may prefer to obtain the branded enterprise support from a tier-1 <strong>Linux</strong>vendor such as Red Hat Inc. We have therefore included this option as one of the modelsin this updated <strong>TCO</strong> report. Red Hat provides a managed system updating service, alongwith various other support platforms 15 . Other <strong>Linux</strong> vendors, such Novell, also providesimilar packaged <strong>Linux</strong> support solutions which can also be used in determiningownership costs.14 http://www.microsoft.com/licensing/programs/sa/faq.mspx15 http://www.redhat.com/software/rhel/All text material Copyright © 2002, 2004 Cybersource® Pty. Ltd. (http://www.cybersource.com.au/).All trademarks are the property of their respective trademark holders. Document Build: 291 Page 16 of 44

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