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HP TRIM Training Module 2 - University of Melbourne

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<strong>HP</strong> <strong>TRIM</strong><br />

Records Services<br />

Central Records<br />

August 2011<br />

<strong>TRIM</strong> <strong>Training</strong> Manual<br />

<strong>Module</strong> Two:<br />

Electronic Document<br />

Management (EDM)


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

Contents<br />

What is <strong>TRIM</strong> and Why Use It for Electronic Records?............................................................................ 2<br />

About this manual..................................................................................................................................... 3<br />

Where do I find out more?........................................................................................................................ 3<br />

For <strong>HP</strong> <strong>TRIM</strong> Support call...................................................................................................... 3<br />

What should be saved into <strong>TRIM</strong>? ........................................................................................................... 4<br />

Should Be Registered............................................................................................................ 4<br />

Not Requiring Registration..................................................................................................... 4<br />

Record Naming Guidelines ...................................................................................................................... 5<br />

Document / Record Naming .................................................................................................. 5<br />

Who Should Register Records and When Should This Occur? ............................................................... 6<br />

Electronic Records (word documents, excel, powerpoint etc) ............................................... 6<br />

Emails - Just another format <strong>of</strong> electronic-records ................................................................ 6<br />

Security .................................................................................................................................................... 6<br />

<strong>HP</strong> <strong>TRIM</strong> Screen Familiarity................................................................................................................... 7<br />

<strong>TRIM</strong> Address Book (Locations List)........................................................................................................ 8<br />

Registering Records – Document Entry Form.......................................................................................... 9<br />

Searching the Locations Directory ......................................................................................................... 10<br />

To only ever display the Active locations............................................................................. 10<br />

Drag and Drop........................................................................................................................................ 11<br />

Registering Existing Records – Right Mouse Click ................................................................................ 12<br />

Registering Records – Integration with MS Office Programs ................................................................. 13<br />

Registering Emails From Outlook........................................................................................................... 14<br />

A. How to create a Document Queue in <strong>TRIM</strong> ....................................................................................... 16<br />

B. How to process documents in the Document Queue......................................................................... 19<br />

Filtering Search Criteria to Refine Search Results................................................................................. 22<br />

Common Search Methods...................................................................................................................... 24<br />

Glossary <strong>of</strong> Terms .................................................................................................................................. 25<br />

Appendix 1 - Approved Acronyms.......................................................................................................... 27<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 1


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

WHAT IS <strong>TRIM</strong> AND WHY USE IT FOR ELECTRONIC RECORDS?<br />

Electronic documents are used commonly in daily business activities at The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong>.<br />

We have a need to store these documents as records in an electronic document and records<br />

management system (EDRMS) that meets our legislative requirements, records management policies,<br />

is appropriately secured and meets our varied business needs.<br />

<strong>TRIM</strong> has been used for managing physical records within the <strong>University</strong> for many years, and the<br />

functionality has been expanded to incorporate the storage and long term management or records.<br />

We are now expanding the use <strong>of</strong> <strong>TRIM</strong> to ensure the capture <strong>of</strong> electronic records, and to assist the<br />

<strong>University</strong> <strong>of</strong> <strong>Melbourne</strong> staff to:<br />

� Manage electronic records<br />

� Record physical records and their storage areas<br />

� Meet legal requirements for the maintenance <strong>of</strong> records<br />

� Meet Australian Standards (AS ISO 15489.1-2002) for the management <strong>of</strong> records<br />

� Empower users to manage their own information<br />

� Enhance retrieval <strong>of</strong> <strong>University</strong> intellectual property<br />

� Allow information to be shared within <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

<strong>TRIM</strong> is designed to be secure and simple to use and ensures:<br />

� Staff have fingertip access to information, including images when they need it<br />

� Version control <strong>of</strong> documentation, including retrieval <strong>of</strong> past revisions<br />

� Data is backed up<br />

� Duplication is reduced<br />

� Less time is invested locating and retrieving information<br />

Examples <strong>of</strong> Electronic Records include:<br />

� Word-processing documents<br />

� Spreadsheets<br />

� Images (including photos)<br />

� PowerPoint presentations<br />

� PDF documents<br />

� Scanned documents<br />

� Email<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 2


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

ABOUT THIS MANUAL<br />

This manual is designed as a step-by-step guide to some <strong>of</strong> the basic functions when using <strong>TRIM</strong> to<br />

store and manage electronic records at the <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong>.<br />

� Important information in point form;<br />

� Provide step-by-step instructions;<br />

1. Numbers are used to indicate points on screen captures with corresponding explanations;<br />

� Helpful hints or alternative methods <strong>of</strong> performing a task.<br />

��Key Information – take note<br />

WHERE DO I FIND OUT MORE?<br />

ONLINE <strong>HP</strong> <strong>TRIM</strong> TRAINING:<br />

http://www.unimelb.edu.au/records/unimelb-only/trim/online_training/index.html<br />

<strong>TRIM</strong>: http://www.unimelb.edu.au/records/unimelb-only/trim/<br />

CENTRAL RECORDS: http://www.unimelb.edu.au/records<br />

For <strong>HP</strong> <strong>TRIM</strong> Support call<br />

Record Services (Central Records) – Helpdesk ext. 43534<br />

Trainer<br />

Fiona McRostie ext. 47204<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 3


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

WHAT SHOULD BE SAVED INTO <strong>TRIM</strong>?<br />

Documents created by staff that provide evidence <strong>of</strong> business activity are a corporate resource and<br />

should be captured as a record in the <strong>TRIM</strong> system. It is the responsibility <strong>of</strong> all <strong>University</strong> staff to<br />

contribute to ensuring our corporate memory is complete, accurate and accessible<br />

Documents are considered records when they contain information reflecting:<br />

� <strong>University</strong>’s rights and responsibilities<br />

� Reporting requirements and legal<br />

obligations<br />

� Information <strong>of</strong> an evidential value e.g.,<br />

legal or financial accountability<br />

� Financial arrangements and<br />

commitments<br />

� Legal advice<br />

� Planning initiatives<br />

� Organisational structure, governance<br />

and strategy<br />

� Dealings with external bodies on<br />

behalf <strong>of</strong> the <strong>University</strong><br />

� Decisions, precedents, and policies for<br />

reference, review, development and<br />

audit purposes.<br />

Listed below are some examples <strong>of</strong> document types and whether they require registration into <strong>TRIM</strong>.<br />

Should Be Registered<br />

Not Requiring Registration<br />

Policies Working Copies<br />

Procedures Duplicate Records<br />

Contracts / Agreements External Promotional Material (junk mail)<br />

Budget Allocation<br />

Records that are stored in another <strong>of</strong>ficial<br />

<strong>University</strong> system – e.g.: Themis<br />

Committee correspondence Meeting bookings and arrangements<br />

Meeting agendas and minutes Student loan applications<br />

Major works planning Membership subscriptions<br />

Business planning Publications, brochures<br />

Complaints Invitations<br />

Significant Purchases<br />

Legal Obligations<br />

Strategic plans<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 4


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

RECORD NAMING GUIDELINES<br />

In order to ensure consistency and enhance the retrieval <strong>of</strong> information, the following data entry<br />

guidelines have been developed.<br />

Document / Record Naming<br />

The titles or names <strong>of</strong> documents within <strong>TRIM</strong> should be meaningful. The record title is displayed on the<br />

screen in search results, and a meaningful title should allow you to know what the record is, without<br />

having to open it and view the image.<br />

The title field is a free text field and it should describe the document content in a summarised way.<br />

Eg: Application for $2650 federal funding grant for Student News Magazine April 2006<br />

The following rules apply to naming records when registering them into <strong>TRIM</strong><br />

Proper Case<br />

Titles should be entered in proper case, not UPPERCASE.<br />

Keywords<br />

Do use keywords and descriptive terminology such as; application, further information, project titles,<br />

type <strong>of</strong> response/document (eg: application, report, invoice, legal advice) and type <strong>of</strong> issue (eg:<br />

appreciation, complaint, request for information)<br />

No Abbreviation<br />

Full text should be used when entering <strong>TRIM</strong> record titles – no abbreviations. Avoiding abbreviations will<br />

ensure long term retrieval and validity <strong>of</strong> the records<br />

Avoid punctuation<br />

Punctuation should not be used. When it is used in titles, the punctuation is indexed as part <strong>of</strong> the word,<br />

thus making retrieval <strong>of</strong> records more cumbersome.<br />

Exceptions to the punctuation rule include;<br />

Names should be entered with an apostrophe, eg: O’Shae<br />

A dash with a space either side may be used to separate sentence eg: Freedom <strong>of</strong> Information Request<br />

– John Smith – October 2005 - confirmation that documents can not be displayed due to nature <strong>of</strong><br />

insurance claim<br />

Entering Dates<br />

Dates should be entered as follows 24 June 2005<br />

Date ranges – a dash should be used with a space either side, eg: 2005 – 2006<br />

Approved Acronyms Only<br />

An approved acronym list (appendix 1) has been designed for use within the <strong>TRIM</strong> system. Only use<br />

those on the list - if you have additions or amendments to the list, please contact Central Records<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 5


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

WHO SHOULD REGISTER RECORDS AND WHEN SHOULD THIS OCCUR?<br />

Hard Copy<br />

Hard copy records should be scanned and registered into <strong>TRIM</strong>. If you have access to a scanner, you<br />

are encouraged to complete this process. The preferred format is PDF.<br />

Records Services can provide advice in relation to option for bulk scanning.<br />

Electronic Records (word documents, excel, powerpoint etc)<br />

Ideally, records that are created electronically should be received and captured electronically. You<br />

should encourage your customers to send items to you electronically whenever possible so that you can<br />

register them directly into <strong>TRIM</strong> in their native format. Those created / edited internally are to be<br />

registered into <strong>TRIM</strong> when finalized/complete<br />

� The document Author is responsible for ensuring the document is saved into <strong>TRIM</strong> electronically<br />

�<br />

��NOTE: committee papers should be registered by the committee secretary<br />

Emails - Just another format <strong>of</strong> electronic-records<br />

When an email is considered a record, it is the author’s responsibility to register the email<br />

When an email is received from an external source, it is the receiver’s responsibility to register it into<br />

<strong>TRIM</strong><br />

� Outlook users are to register their emails. Eudora users are to forward emails to: Central records<br />

Inbox records-services@unimelb.edu.au where staff will register the email within 48 hours<br />

� If you know an email will be sent back and forth several times before an outcome being decided.<br />

Always reply with the history (email thread) – that way, you will be able to save the email at the end <strong>of</strong><br />

the process and capture the entire thread in one record. If it has been sent to multiple people use<br />

REPLY ALL if you need to respond and at the end capture the thread.<br />

SECURITY<br />

There are a number <strong>of</strong> security methods available within <strong>TRIM</strong>. As a rule, when a document is<br />

registered, it is contained within a folder (like you put paper on a file). The document will automatically<br />

assume the same security that is applied to the folder.<br />

� If your login does not meet the security requirements <strong>of</strong> a record, you will not see that it exists<br />

Caveats - We predominantly use Caveats to secure the files. The caveats can be used individually but<br />

when multiple caveats are applied, the access to the record is significantly reduced.<br />

Some caveats include;<br />

� Students Caveats<br />

� Patents<br />

� Personnel<br />

� Honorary Degree<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 6


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

<strong>HP</strong> <strong>TRIM</strong> SCREEN FAMILIARITY<br />

1.Record List Pane<br />

Customisable by the user.<br />

If you make change to the<br />

list pane, the changes<br />

remain for all records <strong>of</strong> all<br />

record types<br />

2. Enquiry List Window<br />

List <strong>of</strong> Records displayed<br />

as a result <strong>of</strong> a search<br />

3. Record View Pane<br />

Customisable by the user.<br />

If you make changes to the<br />

view pane, the<br />

modifications are specific<br />

to the RECORD TYPE that was highlighted. Eg: if you have a legal agreement highlighted and make changes, you will see the<br />

modifications with all the legal agreements, but if you highlight a file, the view pane will be different. This is because each record type has<br />

different metadata fields<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 7


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

<strong>TRIM</strong> ADDRESS BOOK (LOCATIONS LIST)<br />

When searching the for Contacts or Locations (author, addressee, organisation etc)<br />

ACRONYMS<br />

When searching for an organization, search on the full title and not<br />

the acronym. However the 2 exceptions being AVCC & CSIRO<br />

which appear in the location directory as their acronym<br />

ASIAN NAMES<br />

As Asian names are written in a multitude <strong>of</strong> ways, it is <strong>of</strong>ten<br />

difficult to differentiate between surnames and given names. Asian<br />

names are entered as a whole in the surname field for Contacts.<br />

This applies to Chinese and Vietnamese names, but not to Indian<br />

and Japanese names. An example is Kwong Lee Dow (the format<br />

we use).<br />

SUPERSEDED OR (ARCHIVED)<br />

When an organization changes its name, the previous name will<br />

have ‘superseded’ added at the end (previously ARCHIVED). DO<br />

NOT use the superseded location unless the document predates<br />

the change<br />

HOW AUTHORS (contact) APPEAR IN THE LOCATION<br />

DIRECTORY<br />

The author is the name <strong>of</strong> the person that appears on the<br />

document.<br />

If no name exists, use the name <strong>of</strong> the business or organization<br />

they represent.<br />

If an individual is writing to the <strong>University</strong> in a private capacity (not<br />

attached to any organization and is not a student), they will be<br />

recorded as the author with no organization<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 8<br />

Searching for Internal Departments:<br />

Administrative departments - e.g., Financial Operations with<br />

“Department <strong>of</strong>” omitted.<br />

Academic departments - found under “Department <strong>of</strong>”, “School <strong>of</strong>”<br />

and “Faculty <strong>of</strong>” in the contact directory.<br />

Internal centers - leave out "the", but retain "<strong>of</strong>" and "for", e.g.,<br />

Centre for Study <strong>of</strong> Higher Education.<br />

The Law School is a single department faculty, and “Faculty <strong>of</strong> Law”<br />

is the internal organisation to use in this instance<br />

Internal Type External<br />

Person<br />

Position<br />

Organisation /<br />

Department<br />

Committee<br />

Group NA<br />

Project Team


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

REGISTERING RECORDS – DOCUMENT ENTRY FORM<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 9<br />

Title – meaningful summary <strong>of</strong> the document content<br />

Document Subset – Defaults at 1 Corporate Docuement<br />

Container – The File Number in which the document will be<br />

contained on<br />

��If you are unsure <strong>of</strong> the container number –use one <strong>of</strong> the<br />

following;<br />

05/700 for SENSITIVE records & 05/680 for all other records<br />

The document will be contained in the correct file electronically<br />

within 48 hours by Central Records<br />

Enclosed – tag if the document is electronic<br />

Date Created – date <strong>of</strong> the letter<br />

Current Location - This will default at Central Records<br />

Author – signatory <strong>of</strong> the document<br />

Addressee – who the document is going to<br />

Other Contact - If you have multiple addresses or author you can<br />

use this field<br />

External ID - Used by Central Records staff and VC <strong>of</strong>fice<br />

Alternative Container - Use only if the document needs to be<br />

related to another Central Records file. In the hard copy<br />

environment, you would copy the document and place it on a<br />

second file – it is this second file number that is referred to as the<br />

‘alternative container’.<br />

Date Arrived - Date in which documents arrive in an <strong>of</strong>fice. Used by<br />

VC <strong>of</strong>fice only.<br />

Access Control - Controls added to the document to give privileges<br />

<strong>of</strong> who can amend or modify. Central Records use only<br />

Security - Displays the security <strong>of</strong> the document. The document will<br />

take on the Security <strong>of</strong> the Container (Central Records file)<br />

Display and/Modify Notes TAB- This field allows you to enter<br />

additional details or information regarding the records you are<br />

working on.


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

SEARCHING THE LOCATIONS DIRECTORY<br />

The Author and addressee fields work in the same way. One field<br />

is for the author <strong>of</strong> the document being registered, the addressee<br />

is for whom the document is address to<br />

� Type in the Surname <strong>of</strong> the author (or addressee) in the<br />

corresponding field (if it hasn't been automatically inserted)<br />

e.g. smith<br />

� Click on the yellow kwikselect button to bring up a list <strong>of</strong><br />

matching names<br />

� Highlight and select the appropriate name and select OK<br />

�<br />

�If you can not locate a location please call Central Records.�<br />

�<br />

�<br />

�<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 10<br />

�<br />

To only ever display the Active locations<br />

(locations that have not been Archived or superseded)<br />

Complete the first two steps as per ‘Searching the Locations<br />

Directory’.<br />

With the locations list on the screen, complete the following;<br />

� Select SEARCH button or F7.<br />

� The search Location screen will be displayed<br />

� Select the FILTER TAB.<br />

� Underneath ‘other location filters’ – you have the option to<br />

tag and untag options. Setting it up as per the image below<br />

will result in only ACTIVE locations being displayed.<br />

� Tick ‘Set as Default Filters’ box<br />

A contact person location may appear a number <strong>of</strong> times in the<br />

location list. You will need to check in the field named SECTION to<br />

confirm the correct contact person.


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

DRAG AND DROP<br />

<strong>HP</strong> Trim allows you to drag & drop electronic documents onto a<br />

<strong>TRIM</strong> window to register the document within the system.<br />

The Drag and Drop method is most useful when you need to<br />

capture existing documents into trim from a Windows<br />

environment or when a document has been saved into a local<br />

folder.<br />

To drag & drop a single document into trim follow the steps below<br />

� Open <strong>TRIM</strong> and minimise<br />

� Find & highlight the document you wish to register:<br />

� Left Click & hold your mouse button down on highlighted<br />

document: drag the document onto the <strong>HP</strong> <strong>TRIM</strong> icon in<br />

the status bar.<br />

� Wait for <strong>TRIM</strong> to be restored<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 11<br />

� Drag the cursor into <strong>TRIM</strong> and release the mouse button<br />

(be careful not to drag and drop it onto a window already<br />

open in <strong>TRIM</strong>)<br />

The Check in Document entry form will be displayed<br />

Within the ‘Create a new Record with Record Type’ field, select<br />

the yellow kwikselect (yellow folder)<br />

Select the Record Type DOCUMENT (once used you may<br />

access it from your black drop down arrow)<br />

� Select the OK button, leaving all other options as they<br />

are. The New Document Data Entry Form will appear<br />

�<br />

�Alternatively you can drag the highlighted record onto your<br />

<strong>TRIM</strong> icon on your desktop and release the mouse button.<br />

You do not need to have <strong>TRIM</strong> open already when doing this


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

REGISTERING EXISTING RECORDS – RIGHT MOUSE CLICK<br />

Another way to register electronic records that exist in your local directory (Windows Explorer) is to use the<br />

‘Right Mouse Click’ method. This allows you to highlight 1 or several documents and send them to <strong>TRIM</strong><br />

for registration.<br />

To complete the right mouse click method, you must first find the document/s you wish to register.<br />

With your curser over the<br />

highlighted record<br />

� Right Mouse Click<br />

� Send To<br />

� <strong>TRIM</strong><br />

The Check in Document form will be displayed<br />

� Within the ‘Create a new Record with Record<br />

Type’ field, select the yellow kwikselect<br />

(yellow folder)<br />

� Select the Record Type DOCUMENT (once<br />

used you may access it from your black drop<br />

down arrow)<br />

� Select the OK button, leaving all other<br />

options as they are. The New Document<br />

entry form will be displayed<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 12


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

REGISTERING RECORDS – INTEGRATION WITH MS OFFICE PROGRAMS<br />

INTEGRATION<br />

This features is used to integrate <strong>TRIM</strong> with other ODMA (open<br />

document management api) compliant applications such as<br />

Micros<strong>of</strong>t Word, Powerpoint, Outlook etc. This means that when<br />

you save a word document (for example) the <strong>TRIM</strong> screen will<br />

prompt you to save the record directly into <strong>TRIM</strong><br />

� ALL OTHER APPLCATIONS INCLUDING OUTLOOK<br />

SHOULD BE SHUT DOWN BEFORE COMPLETING THIS<br />

PROCESS.<br />

To Activate / De-Activate this Feature<br />

� TOOLS drop down Menu<br />

� DESKTOP ADD-INS<br />

� FLAG the<br />

tick box<br />

Micros<strong>of</strong>t<br />

word etc if<br />

you wish <strong>HP</strong><br />

Trim to<br />

integrate<br />

with these<br />

applications<br />

� If you use<br />

OUTLOOK<br />

please<br />

ensure that<br />

Integrate<br />

<strong>TRIM</strong> with<br />

Micros<strong>of</strong>t<br />

Outlook is<br />

flagged<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

Page 13<br />

Below is an example <strong>of</strong> the screen that is displayed when you<br />

have activated the Integration Component and attempt to save<br />

the document (if it is a word document, powerpoint presentation<br />

etc)<br />

If you have a Word document open that has been saved before,<br />

select Save As rather than Save to activate the <strong>TRIM</strong> registration<br />

process.<br />

� When the following screen is displayed, select<br />

Documents and then OK<br />

� The New Document data entry form will then be displayed<br />

�<br />

� If you do NOT wish to Save the document into <strong>TRIM</strong> select<br />

LOCAL and you can save the document down in your local<br />

directory (eg: H:/, Shared drive etc)


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

REGISTERING EMAILS FROM OUTLOOK<br />

Outlook users have the ability to register their emails directly into <strong>TRIM</strong>. Check to make sure you have the <strong>TRIM</strong> icons available on your<br />

toolbar in Outlook so that you can complete this task.<br />

To register an email, you must begin in Outlook.<br />

�<br />

�<br />

� Find the message you wish to save in <strong>TRIM</strong> and<br />

highlight it.<br />

� Click on the <strong>TRIM</strong> Catalogue message icon in the<br />

toolbar<br />

� <strong>TRIM</strong> will open (if not already open)<br />

� Select the record Type you want to create which will be<br />

� The Document Data entry form will be displayed.<br />

��You can save any email message in <strong>TRIM</strong>, regardless <strong>of</strong> which folder it is in - inbox, sent items or deleted items etc.<br />

<strong>HP</strong> <strong>TRIM</strong> <strong>Training</strong> Manual - <strong>Module</strong> 2 – Electronic Document Management<br />

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The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

How to add the <strong>TRIM</strong> RECORD Number as a column in your Outlook email Box<br />

1. Right Click on the light grey bar ( which has subject , size received etc)<br />

2. select - Customize Current View<br />

3. Select - Fields<br />

4. Under the heading - “Select available fields from”: use the drop down box and Select : User defined fields in inbox (folder)<br />

5. From the available list Select: - <strong>TRIM</strong> RECORD NUMBER then click on ADD then OK<br />

You may have to move some columns over to see it but it should display as an additional column now in you Inbox.<br />

Eudora Clients<br />

If you use Eudora, you are unable to save emails directly into <strong>TRIM</strong>. Forward emails for filing to Central records Inbox at<br />

central_records@unimelb.edu.au and Central Records staff will register them into <strong>TRIM</strong> within 24 hours.<br />

��Don’t forget to include email attachments for saving, – They are Just As Important!!!<br />

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A. HOW TO CREATE A DOCUMENT QUEUE IN <strong>TRIM</strong><br />

Setting up a Document Queue in <strong>TRIM</strong> allows you to transfer multiple documents (sitting in a folder on your<br />

network drive) into a list/queue in <strong>TRIM</strong> ready for processing.<br />

Before you create a Document Queue, make sure that you have a folder set up on a secured space on a<br />

network drive. When you scan documents, make sure they are scanned into this folder.<br />

Open <strong>TRIM</strong><br />

Click on the Document Queues under the favourites<br />

A white screen will appear “No Document Queues found.”<br />

2. In the middle <strong>of</strong> the white screen, right click and choose New - Windows Folder.<br />

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The New Document Queue Box will appear to assist in the set up <strong>of</strong> the Document Queue. This is the<br />

first screen.<br />

3. Give the Document Queue a name – use the same name as the folder you have linked the<br />

Document Queue to.<br />

4. Fill in the file path to where the folder containing the scanned documents is located. Click on the<br />

Kwik Select yellow folder to browse to the folder on the drive where the scanned documents are<br />

located<br />

5. Tick the box to allow automatic processing <strong>of</strong> this Document Queue<br />

6. Click on the Options TAB Choose Documents, by selecting it through the Kwik Select Yellow folder.<br />

Leave the default container field blank. Below are more options available<br />

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Then click OK to return to the screen where the Folder is displayed<br />

10. The Document Queue you have just created appears in the following screen<br />

Tagging this box will<br />

allow you to view the<br />

document while saving it<br />

into <strong>TRIM</strong>. If you do not<br />

wish to view the<br />

document when saving<br />

it into <strong>TRIM</strong> (this is<br />

recommended), leave<br />

the box untagged.<br />

The document will be<br />

deleted from the folder<br />

on the network drive as<br />

well as from the <strong>TRIM</strong><br />

Document Queue after<br />

registration.<br />

11. To configure some options right click on the highlighted document queue and select Properties.<br />

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B. HOW TO PROCESS DOCUMENTS IN THE DOCUMENT QUEUE<br />

Once the Document Queue folder has been created in <strong>TRIM</strong> you can use the same one continually as long<br />

as you save your scanned images into the same folder on your network drive<br />

13. Click on Document Queues under Favourites. You will then see this screen. Double click on the<br />

highlighted Document Queue<br />

Double click<br />

14. A list <strong>of</strong> the documents in the folder on the network drive that you have linked to using the Document<br />

Queue, will display<br />

15. To start registering the documents into <strong>TRIM</strong>, right click and select tag all documents.<br />

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16. Highlight the first document in the list then right click and choose Check In<br />

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17. The Document data entry form will then display<br />

18. Click OK to process the document you are working on. You will notice that as soon as you have<br />

processed one document (after you have clicked OK) <strong>TRIM</strong> will automatically open up a new Document<br />

data entry form for you to complete for the next document which is waiting in the queue. The previous<br />

document automatically gets deleted from the Document Queue in <strong>TRIM</strong> and also from the folder on the<br />

network drive (from the settings selected in Step 12).<br />

19. Once all documents have been saved into <strong>TRIM</strong> from the Document Queue, you can close the Process<br />

Document Queue window.<br />

20. When another batch <strong>of</strong> documents are scanned into this queue, you will only need to follow the<br />

instructions from section B step 13.<br />

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FILTERING SEARCH CRITERIA TO REFINE SEARCH RESULTS<br />

There are many search methods available in <strong>TRIM</strong>, which, when combined, allow you to hone in on exactly<br />

what records or combination <strong>of</strong> records you are trying to find. The Basics are covered in <strong>Module</strong> 1<br />

Further to the search methods available, there are filter methods that will help you refine the search to<br />

retrieve the records for which you are looking.<br />

Within the Filter Tab:<br />

Record Dispositions<br />

The fields that are tagged will appear in<br />

your search results<br />

Record Classes<br />

NA to UoM<br />

Finalised Filters<br />

When you know the record you are looking<br />

for has been finalized, or has not been<br />

finalized, you can tag the relevant option<br />

File Types<br />

Allows you to search specific electronic<br />

formats to be retrieved and displayed in<br />

your search results e.g.:<br />

doc = Word documents<br />

vmbx = Emails<br />

ppt = Powerpoint presentation<br />

xls = Excel spreadsheets<br />

pdf = adobe documents<br />

tif = Scanned images<br />

mpp = Micros<strong>of</strong>t Project<br />

pub = Publisher documents<br />

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Within the Record Types Tab:<br />

You can choose to look over an individual, multiple or all record types when conducting your search. Untag<br />

the record types that you would not like retrieved and displayed in your search results<br />

Save as Default Filters – Tagging this ensures that the filters you set now are applied when you complete<br />

futures searches.<br />

� Saving defaults can be both beneficial and a hindrance. If you save a default, remember that<br />

when you do future searches the records you know exist, may not be displayed.<br />

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COMMON SEARCH METHODS<br />

Following are some common search methods. These are available when you select the kwikselect folders<br />

in the search for records screen. You can have it displayed as Categorised or Details by adding a Bullet in<br />

the radio button. Details displays a list <strong>of</strong> all options<br />

If you have Categorised bulleted<br />

Text Search<br />

Title Word: Words within the title <strong>of</strong> a record – multiple<br />

words can be entered and any records with ALL the<br />

words will be displayed<br />

Document Content: Words within the body <strong>of</strong> a record –<br />

uses string method<br />

e.g.: all words inside an excel spreadsheet or word<br />

document<br />

<strong>TRIM</strong> Email Message Contents: Words within a saved<br />

email and the attachments in a catalogued email<br />

Dates and Times<br />

Date Registered: when a record was registered into<br />

<strong>TRIM</strong><br />

Date Created: when a letter was written (date <strong>of</strong> record)<br />

Date Published: a record was published (incl. Internet, hard copy etc)<br />

Contact, People and Places<br />

Current Location (Assignee): Current Location <strong>of</strong> the hard<br />

copy record<br />

Home Location: Long term storage location<br />

Owner Location: Business Owner <strong>of</strong> record<br />

Creator: Person who registered the electronic record into <strong>TRIM</strong><br />

Contact: All records with selected person / organisation as an<br />

author or addressee<br />

Addressee: Person to whom a letter was addressed<br />

Author: Person who wrote / signed <strong>of</strong>f the letter<br />

Document Management<br />

Electronic Document Types: All electronic records <strong>of</strong> a<br />

particular format – e.g.: MS Word documents or Excel<br />

spreadsheets<br />

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GLOSSARY OF TERMS<br />

Access Control<br />

This function can be used for targeted access restriction <strong>of</strong> items to only those staff involved or<br />

authorised to view and/or edit documents. This control should be applied to the POSITION rather than<br />

the person. This will allow new staff access to documents required within their role.<br />

Action<br />

A task or workflow that is assigned to a record, specifying the nature <strong>of</strong> the task, who is responsible and<br />

the time allocated to perform the task.<br />

Current Location<br />

The place where the record currently resides.<br />

Check In<br />

The function used to transfer documents from TopDrawer to <strong>TRIM</strong>.<br />

Check Out<br />

The function used to transfer documents from <strong>TRIM</strong> to TopDrawer or a local/shared directory. This<br />

allows documents to be checked out <strong>of</strong> <strong>TRIM</strong> to be modified and later returned (check in).<br />

Document (AS ISO 15489.1-2002)<br />

Recorded information or object which can be treated as a unit. A document becomes a ‘record’ when it<br />

provides evidence <strong>of</strong> a business transaction.<br />

Drop Down List<br />

The black down arrow at the right end <strong>of</strong> an entry field. When clicked, predetermined information will be<br />

displayed that is relevant to the field. Used to present lists <strong>of</strong> items in alphabetical order.<br />

Enclosed<br />

A mechanism to record that the record is currently within its container.<br />

Keyword<br />

Descriptive words used when titling records to ensure future retrieval and identification <strong>of</strong> the record.<br />

KwikSelect<br />

Consists <strong>of</strong> a text field and a button on the right hand side with an image <strong>of</strong> a yellow folder. Choosing<br />

this button will display a list <strong>of</strong> information to select from to fill the text field or it will bring up a <strong>TRIM</strong><br />

search.<br />

Locations<br />

Areas where a record may reside (either physically or electronically). Consists <strong>of</strong> a list including<br />

organisations, groups, positions and persons.<br />

Lookup Set<br />

A drop down list where the user can choose from set terms connected to a field. For example, a field<br />

called Document Type allows the user to select from a list <strong>of</strong> valid document types that are defined by<br />

the Administrator, such as Incoming, Internal or Outgoing document types.<br />

Make Final<br />

Setting the status <strong>of</strong> a record to be the final version and locking the record down so it cannot be edited –<br />

not even by the author.<br />

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Records (AS ISO 15489.1-2002)<br />

Information created, received, and maintained as evidence and information by an organisation or<br />

person, in pursuance <strong>of</strong> legal obligations or in the transaction <strong>of</strong> business. Only those documents which<br />

provide evidence <strong>of</strong> business activities are regarded as records.<br />

Record Type<br />

Different types <strong>of</strong> records within the Central Records dataset, such as Documents, New Files or Legal<br />

agreements.<br />

Record List Pane<br />

Pane that determines which information will be displayed on the screen. This exists in many areas<br />

including; Search results list, an In Tray list, a Locations list, a Thesaurus list etc.<br />

Record View Pane<br />

Displays details at the bottom <strong>of</strong> the screen when a record is highlighted in the Record List Pane.<br />

Contains information about the record itself, including: Record Number, Title, Date Registered & Author.<br />

Refresh (F5)<br />

The Refresh function will check the dataset then update the current Search Results window.<br />

Reload (F6)<br />

The Reload function will check the dataset and update all windows, even those minimised.<br />

Revisions<br />

An updated or modified version <strong>of</strong> the record. Multiple revisions <strong>of</strong> an electronic document may be<br />

attached to a single record. If the user chooses to Check In an electronic document that has been<br />

Checked Out, a new revision can be created <strong>of</strong> the document.<br />

Search<br />

Used to find a particular record or groups <strong>of</strong> records. Searching can take place under varying methods<br />

including by: Title, Date Registered, Record Number or Author. The user can perform simple or<br />

advanced searches to suit their needs.<br />

Super Copy<br />

A carbon copy <strong>of</strong> a document that has been Checked Out to TopDrawer or a local/shared directory.<br />

Once a super copy has been Checked Out and modified, it cannot be Checked In as the same<br />

document, it must be Checked In as a new document.<br />

Tag<br />

The tag function in <strong>TRIM</strong> allows the user to select multiple entries and apply the same function to them.<br />

This is done by placing the mouse to the left <strong>of</strong> a record entry (underneath the tick icon) and clicking<br />

with the left mouse button to place a tick next to the record.<br />

Thesaurus<br />

A thesaurus is the vocabulary <strong>of</strong> a controlled set <strong>of</strong> terms used to represent the subject <strong>of</strong> the record. In<br />

simple terms it is an agreed set <strong>of</strong> standard words and terms. These terms may be used to create a<br />

record’s title or may be attached to a record.<br />

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APPENDIX 1 - APPROVED ACRONYMS<br />

Australian Academic & Research<br />

AARNet Network<br />

ABN Australian Business Number<br />

Australian Council for<br />

ACER Educational Research<br />

Australian Centre for International<br />

ACIAR Agricultural Research<br />

Association <strong>of</strong> Commonwealth<br />

ACU Universities<br />

AEF Asia Education Foundation<br />

Australian Food Industry Science<br />

AFISC Centre<br />

Australian Higher Education<br />

AHEIA Industrial Association<br />

Australian International Health<br />

AIHI Institute Limited<br />

Australian Music Examinations<br />

AMEB Board (Victoria) Limited<br />

Australian National Academy <strong>of</strong><br />

ANAM Music Limited<br />

ANU Australian National <strong>University</strong><br />

Australian & New Zealand School<br />

ANZSOG <strong>of</strong> Government<br />

ARC Australian Research Council<br />

Australian Universities Quality<br />

AUQA Agency<br />

Australian Agency for<br />

International Development<br />

AUSAID AUSAID (formerly AIDAB)<br />

Australian Vice-Chancellors’<br />

AVCC Committee<br />

Australian Workplace<br />

AWAs Agreements<br />

BEC Buildings and Estates Committee<br />

Business Higher Education<br />

BHERT Round Table<br />

Committee for the Advancement<br />

CAUT <strong>of</strong> <strong>University</strong> Teaching<br />

Course Experience<br />

CEQ Questionnaire<br />

Centre for Eye Research<br />

CERA Australia<br />

Contemporary European<br />

CERC Research Centre<br />

CPC Capital Projects Committee<br />

CRC Cooperative Research Centre<br />

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CRICOS<br />

Commonwealth Register <strong>of</strong><br />

Institutions and Courses for<br />

Overseas Students<br />

Centre for the Study <strong>of</strong> Higher<br />

CSHE Education<br />

Commonwealth Scientific &<br />

CSIRO Industrial Research Organisation<br />

Commonwealth Serum<br />

CSL Laboratories<br />

Commonwealth Supported<br />

CSP Places<br />

Campus Wide Information<br />

CWIS Systems<br />

Department <strong>of</strong> Education Science<br />

DEST & <strong>Training</strong><br />

Department <strong>of</strong> Education and<br />

DET <strong>Training</strong>, Victoria<br />

DVC Deputy Vice-Chancellor<br />

Enterprise Bargaining<br />

EBA Agreements<br />

Equivalent Full-time Student<br />

EFTSL Load<br />

EFTSU Equivalent Full-time Student Unit<br />

EHS Environmental Health and Safety<br />

English Language Intensive<br />

ELICOS Course for Overseas Students<br />

Equivalent National Tertiary<br />

ENTER Entrance Rank<br />

ESL English as a Second Language<br />

Education Services for Overseas<br />

ESOS Act Students Act<br />

FGMs Faculty General Managers<br />

FOI Freedom <strong>of</strong> information<br />

Grains Research & Development<br />

GRDC Corporation<br />

GST Goods & Services Tax<br />

GUC General <strong>University</strong> Costs<br />

General <strong>University</strong> Costs<br />

GUCMG Management Group<br />

Higher Education Contribution<br />

HECS Scheme<br />

HEFA Higher Education Funding Act<br />

Higher Education Innovation<br />

HEIP Programme<br />

HEPs Higher Education Providers<br />

HESA Higher Education Support Act


The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

HR Human Resources<br />

HRC Human Resources Committee<br />

International English Language<br />

IELTS Testing System<br />

IP Intellectual Property<br />

IT Information Technology<br />

L&TC Legislation and Trusts Committee<br />

Faculty <strong>of</strong> Land and Food<br />

LFR Resources<br />

Local Information Technology<br />

LITE Expert<br />

LOTE Languages other than English<br />

MBS <strong>Melbourne</strong> Business School<br />

Faculty <strong>of</strong> Medicine Dentistry &<br />

MDHS Health Sciences<br />

MOU Memorandum <strong>of</strong> Understanding<br />

<strong>Melbourne</strong> Research and<br />

MRIO Innovation Office<br />

MSO <strong>Melbourne</strong> Symphony Orchestra<br />

MTC <strong>Melbourne</strong> Theatre Company<br />

<strong>Melbourne</strong> <strong>University</strong> Publishing<br />

MUPL Limited<br />

MVPL <strong>Melbourne</strong> Ventures Pty Ltd<br />

<strong>Melbourne</strong> <strong>University</strong> Student<br />

MUSUL Union Limited<br />

National Health & Medical<br />

NHMRC Research Council<br />

NICTA National ICT Australia<br />

National Tertiary Education<br />

NTEU Industry Union<br />

OHS Occupational Health & Safety<br />

OVC Office <strong>of</strong> the Vice-Chancellor<br />

PBC Planning and Budget Committee<br />

Postgraduate Education Loans<br />

Scheme (<strong>University</strong> <strong>of</strong><br />

PELS <strong>Melbourne</strong>)<br />

Personnel Policy and Procedures<br />

PPP Manual<br />

PROF Pr<strong>of</strong>essor<br />

RCH Royal Children’s Hospital<br />

RMH Royal <strong>Melbourne</strong> Hospital<br />

RMIT <strong>University</strong> (formerly Royal<br />

<strong>Melbourne</strong> Institute <strong>of</strong><br />

RMIT Technology)<br />

RPB Raymond Priestley Building<br />

RWH Royal Women’s Hospital<br />

SGS School <strong>of</strong> Graduate Studies<br />

Strategic Partnerships with<br />

Industry-Research and <strong>Training</strong><br />

SPIRT Scheme<br />

SVP Senior Vice-Principal<br />

TAFE Technical and Further Education<br />

Teaching and Learning<br />

Multimedia and Educational<br />

TALMET Technologies Committee<br />

Teaching and Learning Quality<br />

TALQAC Assurance Committee<br />

UOM <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

<strong>University</strong> <strong>of</strong> <strong>Melbourne</strong><br />

UMPA Postgraduate Association<br />

<strong>University</strong> <strong>of</strong> <strong>Melbourne</strong> Student<br />

UMSU Union<br />

<strong>University</strong> (any <strong>University</strong> but not<br />

The <strong>University</strong> <strong>of</strong> <strong>Melbourne</strong> –<br />

UNI see UOM<br />

USP <strong>University</strong> Systems Project<br />

VC Vice-Chancellor<br />

VCA Victorian College <strong>of</strong> the Arts<br />

Victorian Civil and Administrative<br />

VCAT Tribunal<br />

VCE Victorian Certificate <strong>of</strong> Education<br />

Vocational Education and<br />

VET <strong>Training</strong><br />

VP Vice Principal<br />

Vice Principal and General<br />

VP&GC Counsel<br />

VPs Vice Principals<br />

VSU Voluntary Student Unionism<br />

Victorian Tertiary Admissions<br />

VTAC Centre<br />

VUT Victoria <strong>University</strong> <strong>of</strong> Technology<br />

Victorian Vice-Chancellor’s<br />

VVCC Committee<br />

Walter and Eliza Hall Institute <strong>of</strong><br />

WEHI Medical Research<br />

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