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Outlet Centre International's Designer Outlets Wolfsburg

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COVER STORY<br />

economic downturn?<br />

<strong>Outlet</strong>s optimistic<br />

By Linda Humphers<br />

Editor in Chief<br />

With so much attention being<br />

paid to the global economy,<br />

it’s little wonder that one<br />

weary retailer threw up his hands and<br />

told a reporter, “It’s the media that’s<br />

talking us into a problem.”<br />

Sometimes blaming the messenger<br />

is appropriate, but when the topic<br />

concerns profitability, most people<br />

are more than willing to chime in with<br />

their disparate opinions on what’s<br />

causing the supposed recession and<br />

what needs to be done to conquer it.<br />

Some have said that online retailing<br />

is the true Big Threat, while<br />

others have said e-tailing will save<br />

their business. Almost everyone said<br />

online retailing’s rise will be meteoric<br />

and needs to be considered, recession<br />

or not.<br />

Some have said that in an economic<br />

downturn brands have to be more<br />

creative and that those with the fastest<br />

supply chains will be the most<br />

competitive. Others have pointed<br />

to the importance of the “natural,”<br />

“renewable,” “sustainable” message<br />

to reach the growing number of ecoconscious<br />

consumers.<br />

As one retailer went on record saying<br />

shoppers are sick of discounts<br />

while others countered that today’s<br />

consumers, “the choice generation,”<br />

are looking for premium value. In<br />

fact, the most commonly heard comment<br />

is that consumers demand a<br />

rewarding shopping experience with<br />

the best deal on the best brands and<br />

the best quality.<br />

While European shoppers visiting<br />

the U.S. are certainly enjoying<br />

the dollar being at an all-time low,<br />

they might have a tough time in a<br />

InternatIOnal <strong>Outlet</strong> JOurnal SPRING 2008<br />

The success of outlet centres in Poland, such as Fashion House Warsaw (above), gives<br />

industry execs cautious optimism regarding the sector’s ability to withstand a recession.<br />

few months finding European labels<br />

in specialty stores. U.S. specialty<br />

retailers are saying they can’t afford<br />

European goods right<br />

now, but could that<br />

economising translate<br />

into more outlet<br />

stores with more<br />

goods in Europe?<br />

And how much<br />

would a cutback in<br />

American sales hurt<br />

European brands?<br />

Not much, say many of them, who<br />

have been expanding their businesses<br />

in Asia and the Middle East.<br />

To put the fears of a sinking economy<br />

into perspective, consider that<br />

in the U.S. the 2007 holiday selling<br />

season was flat, leading to a prediction<br />

by the International Council<br />

of Shopping Centers, IOJ’s parent,<br />

that some 5,700 U.S. stores will<br />

be shuttered this year. However,<br />

that number isn’t out of line with<br />

store closings in the past, when,<br />

for instance, 5,769 stores closed in<br />

e-tailing<br />

could be<br />

more important<br />

to outlets than<br />

the economy<br />

2004, and 6,890 stores shut in 2001.<br />

So whether the European or global<br />

or U.S. economies head into downturns<br />

or don’t, the<br />

smart money is always<br />

on planning ahead.<br />

As Pascal said, luck<br />

shines on the wellprepared.<br />

Luxury goods analyst<br />

Pam Danziger says<br />

retailers can weather<br />

economic storms with<br />

two factors:<br />

l Increase the amount of time customers<br />

are in the store<br />

l Increase customer interaction<br />

with the merchandise and the staff<br />

Since shoppers already spend much<br />

more time in outlet centres than they<br />

do in traditional shopping venues,<br />

2008 shouldn’t hold too many surprises<br />

for the sector.<br />

IOJ talked to seven European outlet<br />

industry executives about the economy.<br />

Their comments follow on pages<br />

6 and 8. (Continued on page 6)

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