◙ VALUE ADDED IT SERVICESThe MESC Technology team comprises Customer Support (CS) and Technology Solutions (TS). While the TS helpscustomers with design and architecture of ICT solutions like Networks, High Availability and Security, the CS teamprovides implementation services and post implementation support.MESC is an authorized service provider (ASP) for a host of products & technologies provided by its partners. BothCS and TS comprise of a fleet of experienced, trained & certified professionals. The groups are categorized into thefollowing horizontals:MESCs’ service offering portfolio is as follows:s
◙ INTEGRATED SERVICES○ <strong>System</strong> Analysis and Development.<strong>System</strong> analysis is a critical component of any computerization project, regardless of its size or scope. MESCanalytical services encompass all facets of an integrated computer <strong>system</strong>, the facility, hardware configuration,<strong>system</strong>s and applications software, and data communication network.MESC personnel will assess the client’s business environment, define business and <strong>system</strong> objectives, and developthe <strong>system</strong> specifications required to meet those objectives. These specifications become the basis for the overalldesign of the information <strong>system</strong> and the criteria against which all equipment and products are evaluated.○ Comprehensive Project DevelopmentAs a <strong>system</strong> integrator, MESC offers its clients comprehensive project development. Analysis, development,purchasing, installation, operation, and maintenance are packaged as a single procurement. MESC will take totalresponsibility for an information <strong>system</strong>, from analysis through procurement and installation to operation. MESCwill turn over a fully functioning <strong>system</strong> to the client, whose personnel have received comprehensive training in itsoperation.○ Component AcquisitionMESC can competitively supply state-of-the-art computer hardware and software, Telecommunications devices, andother equipment and specialized goods to its clients. Since its founding, MESC has procured and distributed $100million of technical products and equipment for its Kuwait and Middle East clients.Clients can be assured that all products, <strong>system</strong>s and application software developed or procured by MESC willconform to specifications and standards, meet currently acceptable release levels, and be <strong>system</strong> compatible. TheMESC technical staff has extensive experience with distributed information <strong>system</strong>s.○ ConsultingConsulting services from MESC encompass the three key domains: Strategic Consulting, PPM (project planning andmanagement), Technical Consulting and Service Management Consulting.
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