Arkansas State Board of Embalmers & Funeral Directors 101 East ...

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 72201Provider:Contact Name:eMail Address:APEX CE SOLUTIONSRemo Portelliinfo@apexces.comPhone: (800) 769-8996Class ID Class Name Hours Expires Notes02871 Creative Marketing Ideas for 1Funeral Homes02881 Funeral Service Ethics202891 Telephone Inquiry Manual for 2Funeral Homes02901 Understanding HIV/AIDS 202911 Working with Difficult People 3in Conflict02921 Sexual Harassment in the 3Workplace02931 FTC Funeral Rule402941 OSHA Essentials402951 Infant Embalming Techniques 302961 Funeral Rituals & Mental 3Health13-0002 Green Burial 101213-0003 The Funeral Director & Organ 2and Tissue Donation13-0004 Restoration of a Tissue Donor 313-0005 Understanding Grief32014-3 A Brief History of Burial & 1Preservation Practices12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996www.apexces.com800-769-8996Printed: 2/19/2015 @ 10:52 Page 1 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 72201Provider:Contact Name:eMail Address:Batesville CasketDeb St. Pierredeb.st.pierre@batesville.comPhone: (812) 934-7557Class ID Class Name Hours Expires Notes01011 Using E-Business it Create a 2Meaningful Fun Ex0211 A Better Way to Assist Today's 2Value Driven Consumer02971 Acting On Cremation2Challenges Together0311 The Zero Turn Lawnmower 2and Your Funeral HomeWebsite0411 Research To Results20511 Communicating With Families- 3Making More EffectiveArrangemen0811 Creating Value for Families 3Through Meaningful Fun Exp0911 Getting to Know the2Cremation Consumer-An InitialAction Pla12003 Googled…The2Internet:MyFriend&Occasional Enemy2015-1 Bridging the Profitability Gap 2with Cremation2015-2 Sharpening the Saw of3Personal and OrganizationalEffectiven12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015Contact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearContact Local Batesville's RepresentativeOngoing throughout yearProvider:Contact Name:eMail Address:CANANanette HaasePhone: (312) 245-1077nanette@cremationassociation.orgClass ID Class Name Hours Expires NotesPrinted: 2/19/2015 @ 10:52 Page 2 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220112085 Crematory Operators6Certification Program12/31/2015Las Vegas, NV - February 3, 2015m Wheeling, IL - March 13, 2015Fairfax, VA - March 19, 2015Little Rock, AR - April 16, 2015Providence, RI - May 1, 2015Baltimore, MD - June 2015San Diego, CA - July 29, 2015TBD-August 2015TBD-September 2015Albany, NY-October 2015TBD - November 2015TBD - December 2015Provider:Contact Name:eMail Address:Dodge Institute For Advanced Mortuary StudiesDebbie Dodgeddodge@dodgeco.comPhone: (800) 443-6343Class ID Class Name Hours Expires Notes2013-123 Embalming ~ The Challenges & 9The Rewards2015-66 The Dodge Technical Seminar - 9Cincinnati - 201512/31/201512/31/2015Embassy Suites San Diego BayDowntown HotelSan Diego, CASunday, February 8, 2015 - Wednesday, February10, 2015Call 207-406-2703, 978-600-2099, or fax requestfor information to 207-514-8400email:sbelanger@dodgeco.comCincinnati College of Mortuary Science65 West North Bend RoadCincinnati, Ohio 45224April 15-16, 2015Call Sally Belanger 207-406-2703Provider:Contact Name:eMail Address:Education Workers GroupPhone: (718) 701-0385Brian Stefanelli/ Barbara Cardonebrian@workshopsexpress.com; barbara@workshopsexpress.comClass ID Class Name Hours Expires Notes03101 Upselling Without Upsetting 1the Client12/31/2015Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$15.00Printed: 2/19/2015 @ 10:52 Page 3 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220103111 Understanding Hospice & 1Palliative Care03121 Modern Funeral Customs 103131 Limiting Exposure of HIV AIDS 203141 Complying with the FTC2Funeral Rule03151 Funeral Products & the2Enviornment03161 OSHA Compliance for Funeral 2Homes03171 Helping Parents Cope with 1Unexpected Death03181 Ethics, Attitude & Customer 3Service03191 When Children Die: Guidance 1for the Final Arrangements03201 Helping Parents Help Children 1Cope with Death03211 Burial with Military Honors- 3Best Practices12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.comSponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$15.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$$18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$15.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$20.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.comCost: $15.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.comCost $15.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.comCost $20.00Printed: 2/19/2015 @ 10:52 Page 4 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012013-118 Funeral Ethics and Best3Practices2013-119 Working with the Cemetery 22014-26 Perinatal Bereavement and 2Memorialization2014-27 The Sociology of Death22014-28 Restorative Art and Modern 3Techniques12/31/201512/31/201512/31/201512/31/201512/31/2015Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.comCost $20.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.comCost $18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$18.00Sponsored by Education Workers Group andavailable atwww.funeralcontinuingeducation.com$20.00Provider:Contact Name:eMail Address:Elite Continuing EducationTracey Fosteroffice@elitecme.comPhone: (888) 857-6920Class ID Class Name Hours Expires Notes2015-14 Professional Ethics12015-15 Grief and the Role of Funeral 5Professionals12/31/201512/31/2015Please contact Elite for course material.(888) 857-6920office@elitecme.comwww.elitecme.comor write P O Box 37, Ormond Beach, FL 32175Please contact Elite for course material.(888) 857-6920office@elitecme.comwww.elitecme.comor write P O Box 37, Ormond Beach, FL 32175Printed: 2/19/2015 @ 10:52 Page 5 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 72201Provider:Contact Name:eMail Address:Funeral CE/WebCE/Int'l Risk Mant Institute Inc.Jana Pughinfo@funeralce.comPhone: (972) 616-1119Class ID Class Name Hours Expires Notes01251 Blood borne Pathogens301291 Funeral Customs w/ Military 3Honors01321 OSHA Workplace Rights201431 OSHA, Practice Standards For 4Funeral Professionals01441 Managing Grief: A Guide For 4Fun Professional01471 Pre-Need Planning404161 Public Speaking for Funeral 5Directors05111 Intercultural Burials513-0007 Insuring Funeral Homes612/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015Self Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comPrinted: 2/19/2015 @ 10:52 Page 6 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012013-105 Communicating Effectively 2with Seniors2013-67 Understanding Social4Security:Case Studies forFuneral Dir.2013-85 Working Ethically with Seniors 52014-126 Cremation Best Practices 42014-83 Conflict Resolution for Funeral 3Directors12/31/201512/31/201512/31/201512/31/201512/31/2015Self Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comonline Home Study Programcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comSelf Study Online examcall 866-332-8423 oremail: info@funeralce.comwww.webce.comProvider:Contact Name:eMail Address:Funeral Service AcademySteve Prienssupport@funeralcourse.comPhone: (888) 909-5906Class ID Class Name Hours Expires Notes2014-133 OSHA Compliance Guidance 6for Funeral Homes2014-134 Complying with the Federal 3Trade Commission Funeral Rule2014-135 Safety within Funeral Homes 22014-138 Funeral Home Safety Overview 112/31/201512/31/201512/31/201512/31/2015www.funeralcourse.comor call 800-909-5906Cost: $45.00www.funeralcourse.comor call 800-909-5906Cost: $30.00www.funeralcourse.comor call 800-909-5906Cost: $20.00www.funeralcourse.comor call 800-909-5906Cost: $10.00Printed: 2/19/2015 @ 10:52 Page 7 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 72201Provider:Contact Name:eMail Address:ICCFADaniel Osoriodanielo@iccfa.comPhone: (800) 645-7700Class ID Class Name Hours Expires Notes2015-16 2015 Wide World of Sales 11Conference2015-67 2015 ICCFA Annual Convention 16and Exposition12/31/201512/31/2015Las Vegas, NVJanuary 14-16, 2015To Register Contact: ICCFA Meetings Dept800-645-7700Henry B. Gonzalez Convention CenterSan Antonio, TXApril 8 - 11, 2015To register contact: ICCFA Meetings Dept800-645-7700Provider:Contact Name:eMail Address:ICFSEBAllie SparkmanPhone: (479) 442-7076admin@theconferenceonline.orgClass ID Class Name Hours Expires Notes2015-10 111th Annual Meeting - Board 1Collaboration in Regulation2015-11 111th Annual Meeting -District 1.5Meetings2015-12 111th Annual Meeting -1Alternative Certifications2015-13 111th Annual Meeting - Group 2Exercise2015-3 111th Annual Meeting - Board 7.5Member Training2015-4 111th Annual Meeting -4Funeral Service AdministratorsForum12/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015The Hilton Lincoln CentreDallas, TXThursday, February 26, 2015The Hilton Lincoln CentreDallas, TXThursday, February 26, 2015The Hilton Lincoln CentreDallas, TXThursday, February 26, 2015The Hilton Lincoln CentreDallas, TXThursday, February 26, 2015The Hilton Lincoln CentreDallas, TXTuesday, February 25 -Wednesday, February 25,2015The Hilton Lincoln CentreDallas, TXWednesday, February 25, 2015Printed: 2/19/2015 @ 10:52 Page 8 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-5 111th Annual Meeting -1Examination Services Forum2015-6 111th Annual Meeting -1Conference Model Practice Act2015-7 111th Annual Meeting -1Examination Security LegalIssues…2015-8 111th Annual Meeting -1Recent Cases & What WeNeed to Learn2015-9 111th Annual Meeting -1Statutory Authority-What Canyou…12/31/201512/31/201512/31/201512/31/201512/31/2015The Hilton Lincoln CentreDallas, TXWednesday, February 25, 2015The Hilton Lincoln CentreDallas, TXWednesday, February 25, 2015The Hilton Lincoln CentreDallas, TXWednesday, February 25, 2015The Hilton Lincoln CentreDallas, TXWednesday, February 25, 2015The Hilton Lincoln CentreDallas, TXThursday, February 26, 2015Provider:Contact Name:eMail Address:Mid-South Transplant FoundationHolly Collins/J. Blake PerkinsPhone: (901) 355-4485hcollins@midsouthdonor.org; jperkins@midsouthdonor.orgClass ID Class Name Hours Expires Notes2014-139 Understanding Organ and 3Tissue Donation12/31/2015On-going per request by funeral homeOn location at funeral homeProvider:Contact Name:eMail Address:NFDA-National Funeral Directors Assoc.Kathleen Walczakkwalczak@nfda.orgPhone: (800) 228-6332Class ID Class Name Hours Expires Notes01851 Creating Meaningful Funeral 6Experiences - Book01901 Great Answers To Difficult 6Questions about Death: WhatChild02041 Advanced Cremation4Arranging - Audio CD12/31/201512/31/201512/31/20152015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 9 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220102171 Art of Facial Reconstruction - 4DVD Video02181 Embalming Difficult Cases: 9Donor Cases - DVD Video02191 FTC Compliance: Handling the 4General Price List-DVD Video02231 Communicable Diseases: What 3Every FH Must Know02241 Conflict Management for 4Funeral Directors: SICP02261 Embalming the Obese Case 302271 Offering Funeral Packages in 3Compliance w/the FTC02281 Professional Ethics in Funeral 1Service: NFDA's Code of Prof02291 Serving Hispanic Families 402311 Understanding a Child's Grief 302331 Understanding the Practice of 3the FTC Funeral Rule12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 10 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220102351 What to Do When Families say 2"No Religion, Please"03061 NFDA CPC Correspondence 15Program03721 Communicable Diseases: 2Safeguarding the FuneralPractitioner03731 Deathcare Marketing: 25 FAQs 603751 Embalming Perspectives & 6Paradigms Challenged03761 Funeral Service Ethics203801 Marketing a Funeral Home for 3a Long-term Profitability03811 Personnel Management in 4Funeral Service03841 The Funeral-A Chance to 4Touch, Serve & Heal03851 Understanding & Creating 3Exceptional Funeral Exps03861 Understanding & Managing 6Grief12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.orgCertified Preplanning Consultant Self StudyContact NFDA800-228-63322015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 11 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220103871 Understanding Preneed403891 What Matters Most: Heart's 6Desire in Life and Death04931 Five Ways to Improve Prep 2Room Ventilation & Protect..12007 30+Innovative Price List2Offerings12027 Ethics in Funeral Service - Book 612036 Funeral Service Psychology & 6Counseling12/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 12 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012013-116 NFDA Certified Crematory 7Operator Program12/31/2015Wages & Sons - Gwinnett Chapel1031 Lawrenceville Hwy,Lawrenceville, GAMarch 19, 20158 a.m - 4 p.m.Host: International Order of the Golden RulePittsburgh Institute of Mortuary Science5808 Baum BlvdPittsburgh, PAApril 24, 20158 a.m. - 4 p.m.Denver Marriott Tech Center4900 S. Syracuse StreetDenver, COApril 29, 20158 a.m. - 4 p.m.Host: Selected Independent Funeral HomesJenkins-Soffe South Valley Funeral Chapel1007 W. South JordanHost: Utah Funeral Directors AssociationApril 7, 20158 a.m. - 4 p.m.DoubleTree by Hilton Bloomington - MinneapolisSouth7800 Normandale Blvd, Minneapolis, MNApril 21, 20158 a.m. - 4 p.m.Host: Minneapolis Funeral Directors AssociationCincinnati College of Mortuary ScienceCCMS, 645 W. North Bend RoadCincinnati, OHHost: Cincinnati College of MSWednesday, July 8, 20158 a.m. - 4 p.m.Jefferson State Community College - JeffersonCampusLurleen Wallace Hall - Room 3002601 Carson RoadBirmingham, AL 35215Host: JSCCWednesday, August 5, 20158 a.m. - 4 p.m.Printed: 2/19/2015 @ 10:52 Page 13 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012013-42 Embalming Risk Management 22013-82 Certified Preplanning8Consultant Seminar & Exam2013-95 Getting Things Done: The Art 8of Stress-Free Productivity2014-148 The Removal: Professional 1Solutions for Challenging…2014-156 Safeguarding Your Business 1From Cremation Liability2014-170 Getting to the Heart of 1.5Customer Satisfaction2014-31 9 Powerful Practices of Really 8Great Bosses2014-32 9 Powerful Practices of Really 8Great Teams2014-33 A Cemetery Should Be Forever 82014-34 Educating the Families You 6Serve about the Way of theFunera2014-35 The Good Funeral: Death, 8Grief, and the Community ofCare12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Online Learning Programcall 800-228-6332Available in "Professional Resources" sectionwww.nfda.orgCincinnati College of Mortuary ScienceCincinnati, OHMay 7, 2015 8 a.m. - 4:30 p.m.www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.orgLive Webinar - www.nfda.org/webinarsJanuary 22, 20151-2 p.m. CTLive Webinarwww.nfda.org/webinarsJanuary 8, 20151-2 p.m. CTLive Webinarwww.nfda.org/webinarsFebruary 12, 20151-2:30 p.m. CT2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 14 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012014-54 Insights and Tactics to Increase 2Your 2014 Market Share2014-55 It's Only a Matter of Time: Are 2you ready..Natural/Green Fun2014-57 Strengthening Hospice2Relationships for BetterService…2015-17 Managing Change Positively 12015-18 Remaining Profitable as1Cremation Rates Soar2015-19 Pricing is Not About Price: 1.5How to Price & Package toServe2015-20 The Power of Email Marketing, 1.5Google Benefits to Your Busine2015-21 Interactive Moderated Round 1Table Discussions2015-22 Meeting the Cremation and 1Funeral Needs of the Growing…2015-23 Hiring for Greatness12015-24 Online Engagement: Tech 1Terms & Tools Made Easy12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 4, 20158-9 a.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 4, 20159:15-10:15 a.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 4, 201511 - 12:30 p.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 4, 20151:45 - 3:15 p.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 4, 20153:50 - 4:50 p.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 5, 20158 - 9 a.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 5, 20159 - 10 a.m.2015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 5, 201510:45 a.m. - NoonPrinted: 2/19/2015 @ 10:52 Page 15 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-25 Cremation Liability Forum 12015-44 The Speed of Trust: The One 8Thing that Changes Everything2015-45 What Clients Love: A Field 8Guide to Growing YourBusiness2015-46 The Customer Rules: 398Essential Rules for Delivering…2015-47 2014 Annual All-Staff Training 4with the FTCV Funeral Rule…2015-48 Breathing Life into Funeral 2Home Marketing withFacebook…2015-49 Bridging the Gap between the 2Funeral Home and HospiceCare..2015-50 Cremation: It's Not about Price 22015-51 Cremation Liability Protection 2for Funeral Homes2015-52 Estate Taxes, Probate, & Other 2.5Challenges for Family-Owned..2015-53 Evaluating Third Party2Cremation Providers toProtect Your..12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 CANA & NFDA Cremation SymposiumTropicana Las VegasFebruary 5, 201512 - 1 p.m.2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 16 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-54 Focus on Preneed: Spend 2Downs, Contracts, ConsumerProtectio2015-55 Helping Families See the True 2Value of Funeral Service2015-56 Hospice & Funeral2Service:From One Set ofCaring Arms into..2015-57 How Green Practices Benefit 4Your Business2015-58 Keep an Open Mind on the 2Greening of Funerals and YourFirm2015-59 Online Engagement: Tech 2.5Terms and Tools Made Easy2015-60 Opening a Crematory: What 2You Need to Know to Do ItRight2015-61 The Removal: Professional 2Solutions for ChallengingCircu…2015-62 Safeguarding Your Business 2from Cremation Liability2015-63 Talkin' 'bout My Generation: 2Four Generations in the FH2015-64 Transforming Your Business - 2One Funeral at a Time12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.org2015 Home Study Books - Audio CDs - DVDsContact NFDA 800-228-6332Fax 262-789-6977www.nfda.orgPrinted: 2/19/2015 @ 10:52 Page 17 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-65 Can Your Funeral Home Pass 1.5OSHA Scrutiny this Year?...2015-68 How We Help Veterans12015-69 Mass Fatality in a High Threat 1Environment2015-70 Mass Fatality Panel12015-71 Meet the Mentors8.52015-72 Diversity Awareness: Exploring 1The Positive Nature of Work..2015-73 Effective Community Outreach 1on a Budget2015-74 Online Engagement: Tech 1Terms and Tools Made Easy12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015www.nfda.org/webinarsFebruary 26, 20151-2:30 p.m. CTWebinar/Video/TeleconferenceMarch 4, 20159-10 a.m. CTwww.nfda.org/webinarsWebinar/Video/TeleconferenceMarch 5, 20158-9 a.m. CTwww.nfda.org/webinarsWebinar/Video/TeleconferenceMarch 5, 20159-10 a.m. CTwww.nfda.org/webinarsEmory UniversityAlanta, GAMarch 17 - 18, 2015Webinar/Video/TeleconferenceMarch 12, 20151-2 p.m. CTwww.nfda.org/webinarsWebinar/Video/TeleconferenceMarch 26, 20151-2 p.m. CTwww.nfda.org/webinarsWebinar/Video/TeleconferenceApril 9, 20151-2 p.m. CTwww.nfda.org/webinarsProvider:Contact Name:eMail Address:Order of the Golden Rule (OGR)Jessica Smithjsmith@ogr.orgPhone: (800) 637-8030Class ID Class Name Hours Expires Notes2015-26 Making Aftercare Work for 1You: Strategic Steps to aMore…12/31/2015Online/Webinarwww.ogr.orgContact: Jessica Smith -jsmith@ogr.orgor 512-334-5504February 19, 20151:00 p.m. ESTPrinted: 2/19/2015 @ 10:52 Page 18 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-27 Customization-Unlimited 1Choices for Families2015-28 All You Need to Know to Reach 1Your Families12/31/201512/31/2015Online/Webinarwww.ogr.orgContact: Jessica Smith -jsmith@ogr.orgor 512-334-5504July 9, 20151:00 p.m. ESTOnline/Webinarwww.ogr.orgContact: Jessica Smith -jsmith@ogr.orgor 512-334-5504September 24, 20151:00 p.m. ESTProvider:Contact Name:eMail Address:Practicum StrategiesRichard Santorerichard@pshomestudy.comPhone: (800) 731-4714Class ID Class Name Hours Expires Notes03311 Business Morals & Ethics and 3the Funeral Director03321 Everyday Ethics in Funeral 3Service03331 Motivation & Coaching for the 3successful Funeral Director03341 Managing Stress for Funeral 3Professionals03351 The Vanguard Competition 6and the Funeral Profession03361 Hazardous Chemicals/Toxic 3Substances12/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.comPrinted: 2/19/2015 @ 10:52 Page 19 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220103371 Complying with "The Funeral 6Rule"03381 Pre Planning for Funeral Home 6Business03391 Grief 101 for Funeral Directors 303401 The Funeral Profession & 3Consumer Behavior03411 Coping with Stress as a Funeral 3Director03421 Sacred/Sensitive…and Sane 303431 Funeral Values603441 Review of Basic Embalming 3Procedures03451 Moral Dilemmas Facing the 3Funeral Professional03461 Dealing with Communicable 3Diseases/Aids03471 Universal Precautions312/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.comPrinted: 2/19/2015 @ 10:52 Page 20 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220103481 Job Burnout in Funeral Service 303491 Investment Management for 3the Funeral Director03501 OSHA:Practical Guide for 3Funeral Service03511 How do We Tell The Children 303521 Cremation: The Concept, the 3Client, the Caring03531 Cremation: The Process303551 Preneed Funeral Planning 303561 Intro to Accounting for the 3Funeral Director03571 Understanding & Completing 6the Certificate of Death03581 Power Communication for 3Funeral Professionals03591 Marketing 101 for Funeral 3Directors12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.comPrinted: 2/19/2015 @ 10:52 Page 21 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220103601 Intermediate Marketing for 6Funeral Directors03611 Ethics for the Funeral Director 303621 Living with FTC's Funeral Rule 603631 Osha for Small Businesses 603641 Employment Recruitment & 3Retention in Funeral Service03651 Embalming Chemistry32014-59 Cremation: Yesterday, Today, 3Tomorrow12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/20152015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.com2015 Home study ProgramsContact Richard Santore800-731-4714richard@phshomestudy.comProvider:Contact Name:eMail Address:Regulatory Support Services, Inc.Twila DickersonPhone: (804) 784-7347twila@regulatorysupportservices.comClass ID Class Name Hours Expires Notes2015-29 Annual OSHA Training:1Breaking the Chain of Infection2015-30 Annual OSHA Training: Pushing 1the Envelope: OSHAEnforcement2015-31 FTC Training: Funeral Packages 2and Special Charges12/31/201512/31/201512/31/2015Various Funeral Homes OnsiteContact Twila Dickerson804-784-7347Various Funeral Homes OnsiteContact Twila Dickerson804-784-7347Various Funeral Homes OnsiteContact Twila Dickerson804-784-7347Printed: 2/19/2015 @ 10:52 Page 22 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-32 Annual OSHA Training: Singing 3the Regulatory Tune…12/31/2015Various Funeral Homes OnsiteContact Twila Dickerson804-784-7347Provider:Contact Name:eMail Address:Roller Funeral HomesSteve BallardPhone: (501) 224-8300ballards@rollerfuneralhomes.comClass ID Class Name Hours Expires Notes2015-75 Roller Managers Meeting 212/31/2015Roller Home Office Little RockFebruary 26, 201510:00 am - 3: 00 pmProvider:Contact Name:eMail Address:Selected Independent Funeral HomesAmy Hunt or Stefanie FaviaPhone: (800) 323-4219info@selectedfuneralhomes.orgClass ID Class Name Hours Expires Notes2015-33 2015 NEXT Gen Seminar 8.5 12/31/2015 The Westin Maui Resort & SpaLahaina, Maui, HawaiiJanuary 25-29, 20152015-34 2015 Spring Mangement 7.5Summitt12/31/2015Denver, COApril 29 - May 1, 2015Provider:Contact Name:eMail Address:Stericycle, Inc.Richard Bestrbest59300@aol.comPhone: (716) 639-2150Class ID Class Name Hours Expires Notes02491 OSHA/Crematory Confined 1Space Awareness12/31/2015Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Printed: 2/19/2015 @ 10:52 Page 23 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220102501 OSHA/Formaldehyde1Awareness Training02521 OSHA/Crematory1Lockout/Tagout Awareness02531 OSHA/Respiratory Protection 1Awareness Training02541 OSHA/Tuberculosis Awareness 1Training2014-10 OSHA/Hazard Communication 1Training12/31/201512/31/201512/31/201512/31/201512/31/2015Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Printed: 2/19/2015 @ 10:52 Page 24 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012014-7 OSHA/Bloodborne Pathogens 1Training2014-8 DOT Hazardous Material 1Training2014-9 Biohazardous Waste Training 12015-35 Bloodborne Pathogens1Training Online Version2015-36 Tuberculosis Regulatory1Awareness Training Online2015-37 Respiratory Protection1Awareness Training Online2015-38 Hazard Communication1Awareness Training Online12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Varies onsite at Various Funeral Homes in ARContact Jennifer Sykes or Rachel Kieffer901-270-9144716-639-2150or writeRichard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Printed: 2/19/2015 @ 10:52 Page 25 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 722012015-39 Formaldehyde Awareness 1Training Online2015-40 US DOT Hazardous Materials 1Training2015-41 Crematory Lock Out/Tag Out 1Awareness Training Online2015-42 Crematory Confined Space 1Awareness Training Online2015-43 Biohazrdous Waste Training 1Online12/31/201512/31/201512/31/201512/31/201512/31/2015Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Online ProgramContact: Jennifer Maniscalco (847)-943-6647or write Richard Best342 Robin Hill DriveWilliamsville, NY 14221-1638Provider:Contact Name:eMail Address:THANOS, Inc.Mary Rizzomrizzo@thanosinstitute.comPhone: (800) 742-8257Class ID Class Name Hours Expires Notes02371 Bereavement & the Funeral 9Director02381 Ethics in Funeral Service 902391 Forensic Pathology for Funeral 9Directors02411 Management Skills for Funeral 9Directors12/31/201512/31/201512/31/201512/31/2015Home StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comPrinted: 2/19/2015 @ 10:52 Page 26 of 27

Arkansas State Board of Embalmers & Funeral Directors101 East Capitol, Suite 113Little Rock, AR 7220102421 Unexpected, Traumatic Death 9& the Funeral Director02431 A student Dies, A School 9Mourns…Are you prepared?02441 Restorative Art &9Cosmoetology02451 Embalming902461 OSHA Compliance & FTC Rules 902471 Grief Counseling for the9Funeral Director05261 Organ, Tissue Donation & the 9Funeral Director-Home Study12/31/201512/31/201512/31/201512/31/201512/31/201512/31/201512/31/2015Home StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comHome StudyContact Mary Rizzo 800-742-8257www.thanosinstitute.comPrinted: 2/19/2015 @ 10:52 Page 27 of 27