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We are the AMA - Alberta Medical Association

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78. The <strong>AMA</strong> also nominated two additionalwinners. The CMA Award for Excellencein Health Promotion went to <strong>the</strong> Boysand Girls Club of Canada. Canadianhumanitarian Mr. Nigel Fisher received<strong>the</strong> CMA’s Medal of Honour for personalcontributions to <strong>the</strong> advancement ofmedical research and education.Member communication79. The <strong>AMA</strong> launched a new website in May2012, featuring state of <strong>the</strong> art designand built around extensive research withmembers and staff. While it was ra<strong>the</strong>rearly to measure success at <strong>the</strong> time of <strong>the</strong>2012 annual general meeting, a year laterwe can say that utilization statistics speakto a high level of satisfaction.80. The number of people visiting <strong>the</strong> site hasincreased 66% for <strong>the</strong> full year period(measuring from launch date in May). Theamount of time visitors spend on <strong>the</strong> site wi<strong>the</strong>ach visit has increased by 47%. That’s anaverage visit of almost four minutes.81. The mobile friendly design appears to behaving an effect: <strong>the</strong> number of visits byphone or tablet went from 8,000 to 36,000per year.82. The <strong>AMA</strong> has ventured into <strong>the</strong> realm ofsocial media, engaging in Twitter (media,opinion leaders, industry observers),Facebook (members and public), Linked Inand YouTube. <strong>We</strong> will continue to monitor<strong>the</strong> effectiveness of <strong>the</strong>se tools, usage ofwhich by website visitors took a massivejump in November 2012 during <strong>the</strong> periodof <strong>the</strong> imposition.83. Members received a record 42 President’sLetters in 2012-13. Thousands ofmembers chose to reply and exchangeemail directly with <strong>the</strong> president about<strong>the</strong>ir thoughts and concerns. This directinput was as valued as it was appreciatedby <strong>the</strong> president.84. Three membership opinion tracker surveyswere conducted this year. The schedulefourth-quarter tracker was cancelledonce <strong>the</strong> new agreement was reachedto provide an opportunity to review <strong>the</strong>survey’s structure. Most questions haveremained unchanged since 2003. <strong>We</strong>expect to launch a new tracker in <strong>the</strong> newbusiness year.85. Overall, <strong>the</strong> surveys continue to showthat members overwhelmingly (96%range) support <strong>the</strong> <strong>AMA</strong>’s role as <strong>the</strong>irrepresentative in negotiations. Membersalso indicate <strong>the</strong>y feel well-informed about<strong>the</strong> health c<strong>are</strong> system (85% range) and<strong>the</strong> association’s activities (88% range).86. Special surveys were also conductedregarding <strong>the</strong> <strong>AMA</strong> website and studentsponsorship initiatives. <strong>We</strong> conductedtwo additional member surveys vis a visnegotiations and potential actions tosupport <strong>the</strong> profession.87. MD Scope electronic newsletter wasrevamped. Typically, about 45% ofmembers open and read articles in <strong>the</strong>newsletter, up from 29% 18 months ago.88. <strong>Alberta</strong> Doctors’ Digest magazinewas also redesigned and is now beingproduced in full color. Increased printing23

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