2008-2009 - IPAA WA - Institute of Public Administration Australia

From the Executive DirectorThis year has been one full of change for IPAA WA and it has manifested itself in many different forms.The most significantchange has been in theteam that manages theBusiness Office. In JulyNatalie Sandrini joined asEvents and MembershipOfficer and Jason Fooas Corporate Manager.In August JoanneBlayney joined the teamas Program DevelopmentConsultant andStephanie Davis as Assistant Events and MembershipOfficer. In December Lynn Deering resigned as GeneralManager and I want to take this opportunity of thankingMargaret Stronge Smith for taking on the role of ActingExecutive Director until my appointment in March.During a time of uncertainty she provided leadershipand stability to the Business Office.One of my first tasks was to re-assign roles accordingto each individual’s skills and capabilities and createnew job descriptions to more fully service the needs ofDamien Deering Jason Foo Joanne Blayney Margaret Stronge-Smithour members and customers. We now have a small buthighly motivated team that is continuously looking atways to deliver and improve on our service promise.We have also looked closely at our current onlineregistration system and feedback confirms that it is notas user friendly or as simple to use as it should be. Wewill be taking steps to change this, so please be patientas we work through this, the end result will be worth it!The other significant change was one that touchedeverybody, the Global Financial Crisis. The public sectorwas asked to deliver a 3% efficiency dividend and manyorganisations and agencies chose to cut back on theirLearning & Development budgets in trying to achievethis. The consequence is that our registrations havebeen lower than budgeted and some of our courseshad to be cancelled due to lack of numbers. This hasplaced some pressure on our operational budget,culminating in a loss this year. However, out of adversitycomes opportunity, and we have reassessed our coreoffering and will be creating an exciting, relevant andcompelling L&D program for 2009/10 which will attracta wider audience across all sectors. We have alsolooked at ways we can assist organisations with theirown training needs “In-House” and offer a cost effectiveservice in this area.In concluding I would like to thank the IPAA WACouncil for its guidance during this year of changeand management transition. In particular PresidentChristopher Williams, Treasurer John Griffiths andVice President Susan McCarrey have been extremelysupportive to the team and this assistance wasinvaluable and greatly appreciated.My first four months have been exhilarating, challengingand above all engaging. I am looking forward tobuilding on relationships we currently have in place andmaking new ones, whilst providing the IPAA WA teamwith an environment of stability and growth. Excitingtimes are head!Alison PetrieExecutive DirectorNatalie Sandrini Nicole Prendergast Stephanie DavisInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/093

Learning and DevelopmentInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/09The Learning and Development Program provides a range of core training courses.This year the Institute introduced 7 new courses to its core progam:• Grammar and Punctuation Essentials• Introduction to Ethics• Presenting to Influence and Persuade• Influencing Skills• Interviewing for Investigations• Statistics for Policy Makers• Unlock the Potential: The keys to developing strong mentoring relationships.Throughout the year IPAA WA ran over 65 workshops from its core training program.In addition the Learning and Development Program featured 4 specialised workshops:• 2 Executive Mentoring workshops conducted on behalf of Department of Premierand Cabinet;• a Master Class on ‘Organisational Diagnosis’ and;• ‘Writing an Award Winning Annual Report Workshop’, with guest presentersfrom Department of Environment & Conservation, Department of CorrectiveServices, Department of Treasury & Finance, Public Sector Commission, KPMG andthe Water Corporation.Learning and Development ‘In-House’ Training ProgramThe Institute were pleased to conduct 26 In-House training programs to a cross sectionof organisations across the public sector, topics including:• Executive Writing Skills for the Department of Education, Employment andWorkplace Relations• Financial Statements in the Public Sector for Department of Housing and Works• Crucial Communications for Family, Housing Community Services andIndigenous Affairs• Mentee Training for National Native Title TribunalTraining CoursesAnnual Workshops & Master ClassesWriting an Award Winning Annual ReportMASTER CLASS – Organisational DiagnosisCore Public SectorAccountable and Ethical Decision MakingBudget Process, Cycle & PreparationFinancial Statements in the Public SectorInside Government: The Legislative FrameworkIntroduction to EthicsIntroduction to Policy WorkKPIs & Agency ReportingPolicy EvaluationStatistics and Their UsesStatistics for Policy MakersWriting Ministerial BriefingsWriting Ministerial LettersWriting Policy DocumentsWriting Skills for Modern GovernmentGovernance & LegalIntroduction to Conducting InvestigationsInterviewing Skills for InvestigationsManagement & Leadership5 Quick Moves to Improving Your Teams EffectivenessHow to Facilitate Effective Meetings – 7 Easy StepsStrategic Planning 1018

Learning and Development (continued)Personal & Professional SkillsCreating Effective NetworksEffective Oral Communication SkillsGrammar & Punctuation EssentialsGrammar basics for those with English as a second languageHow to Produce Newsletters & BulletinsHow to Proofread and EditHow to Structure an Oral PresentationInfluencing – Why is it so important and how can I use it?Presenting to Influence and PersuadeReport Writing TechniquesJoel LevinThe Essentials of Good Report WritingWriting for the Online EnvironmentUnlocking the Potential: Finding and Keeping a Great MentorUnlocking the Potential: the Keys to Developing Strong Mentoring RelationshipsWriting a Supporting CaseWriting at Work for those with English as a second languageWriting with Style – the Power of Plain EnglishProject/Risk ManagementRapid Fire Project ManagementWorking with CommunitiesEngaging your Stakeholders: Developing a FrameworkEngaging your Stakeholders: Facilitation Tools & TechniquesEngaging your Stakeholders: Evaluating the outcomesLearning and Development Program Moving ForwardThe Learning and Development team looks forward to continual development in2009/2010. We aim to consolidate our core training program and increase our deliveryof in-house and bespoke programs.John HarmanJan SaggersInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/099

Our Special EventsInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/09Reid Oration withProf MargaretSears AOThe Reid Oration wasestablished by theInstitute in 1991 tohonour Professor GordonReid’s contribution topublic life.The event has evolvedinto a joint collaborationwith The Institute ofAdvanced Studies atUWA and is supported each year by representativesof the Reid family. For this year’s Oration, an interestedaudience gathered at the UWA Club to hear MargaretSears AO discuss ‘Creating a Vision for the Arts andCultural Sectors in our Capital City’.Oral Histories:The Oral History project is a joint collaboration withthe Public Sector Commission. The aim of the OralHistory Project is to collect oral histories from longserving public servants about the changes they haveobserved and experienced in their workplaces overthe term of their employment in the Western AustralianPublic Sector. The histories are intended to providea rich source of information about the way the publicservice has evolved in our parliamentary democracy.Participants are chosen by their diversity of experienceand the length of their service and they are individuallyinterviewed by historians to capture their unique stories.This year the IPAA WA organised an event to honourthe most recent cohort of participants, including LesMcCarrey, Dr Jim McNulty, George Cooper andBruce Beggs.Les McCarrey, retired Under Treasurer for WesternAustralia, spoke at the event reflecting on the challengesof his time, the achievements during his tenure and howhe believes things have changed and become morecomplex for today’s public servants as he commented“I know little about the ease of communication betweenCEOs and Ministers today. I was fortunate to work in anenvironment of ready access to my Minister and of freeand frank discussion.”WS LONNIE AWARDS for Excellence inAnnual Reporting 2008The WS Lonnie Awards were established in 1984following a bequest from Mrs H.L. Lonnie in memoryof her late husband Mr W.S. Lonnie MC CBE MVO.Mr Lonnie had a long and distinguished career in theState public service, culminating in his final post asUnder Secretary, Premier’s Department during thepremiership of Sir Charles Court.The primary vehicle for accountability in the PublicSector has been the way Public Sector agenciesreport their performance. The Awards recognise theimportance of being accountable and transparent ina succinct and independent way. It encourages andcelebrates excellence in annual reporting, which iscentral to good corporate governance.IPAA WA organises and hosts these important annualawards which recognise and highlight excellence andimproved accountability standards in annual reportingacross the WA State Public Sector. This is a mammothtask as all State Agencies and tertiary educationinstitutions are eligible and considered as part of thejudging process. Over 120 agencies and organisationshad the electronic versions of their 2007/2008 annualreport reviewed by the independent judging panel,resulting in a short list of 29 agencies from which thisyear’s award winners were drawn.An independent panel of leading figures assesses allentrants against the established criteria. Dr Wally Cox,IPAA WA National Fellow and former State CouncilPresident has chaired the WS Lonnie Awards JudgingPanel for the past four years. He commented on howpleasing it is to see the impact the Awards have had inimproving reporting standards across the sector.10

WS Lonnie Awards (continued):Organisations that won major awards were:The Allan Skinner TrophyWorkCover WA.The Margaret Nadebaum TrophyBunbury Port Authority.WorkCover WA was the overall winner receiving the WS Lonnie Award andPerpetual Trophy for ‘Excellence in Annual Reporting for the 2007/2008Financial Year’.Judges Comments on this year’s winner concluded: – “Excellent report, easy toread, very clear on targets and performance. Has interactive PDF’s and makesvery good use of appendices. The report included excellent discussion of issuesand future objectives. Outstanding report!”In a significant change in format this year saw the awards ceremony hostedover lunch and this alternative timing was received positively by members andattendees alike.A special word of thanks to the organisations who continue tosupport the Special Awards• Transparency and Accountability Award – Office of the Auditor General’s• Complaint Handling Award – Office of the Ombudsman• Chief Financial Officer of the Year Award – Institute CharteredAccountants in Australia• State Records Award – State Records Commission• Occupational Safety, Health and Injury Management Award –Jointly supported and lead by Department of Commerce withPublic Sector Commission, RiskCover and WorkCover.• Performance Management Award – Department of Treasury and Finance• Good Governance Award – Office of the Public Sector StandardsCommissionerWorkCover WA – Jeff McDonough, General ManagerCorporate Resources, and Gretta Peachment,Daughter of William Scott Lonnie“I expect my membership to bear fruit over the years to come.This is a long term investment. Attendance at seminars hasimproved my confidence when approaching challenges in mywork. Seize the opportunity to inform your work by becominga member and hearing from fellow members what is going onthroughout the public sector.” – Andrew Dunkin, Project Officer – LandgateInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/0911

Young Professionals NetworkThe IPAA WA Young Professionals Network (YPN) had a successful year, which saw the launch of a series of exclusive and free networking eventsfor our YPN members. These were designed to provide an opportunity for members to network with fellow professionals and be informed andinspired by a wide range of speakers.Institute of Public Administration Australia WA / ANNUAL REPORT 2008/09An example of the great range of inspirational speakersincluded;• Darren Lomman – CEO of Dreamfit• Alicia Curtis – Alicia Curtis Leadership• Alice Neilson – Author• Kylie Matheison – CEO of Emergeone• Glen Roth – Executive Producer for 92.9FM –Em and Sam Mac Show• Matt Hern – Certified Financial Planner, FINDRE• Ronald Jones – iVEC – the hub of advancedcomputing in WAI would like to thank the IPAA WA Business Officeand the rest of the committee for their dedication andeffort during the year and acknowledge all the peoplethat helped me in my role of chair. I enjoyed guidingthe YPN to become a more relevant group for youngprofessionals in the public sector and would like to wishthe new chair, Andrew Dunkin, good luck. I know that hewill continue to ensure that the YPN grows and developsthe range of services and exciting events it provides toits members.Luke EdwardsYoung Professionals Network Chair“IPAA has given me networking opportunities thathave been very beneficial to my career…I cansay with confidence that IPAA has made my joba lot easier…” – Luke Edwards, Marine Information Officer – iVEC12

Financial ReportInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/09The financial outcome for the year was a deficitof $241,000.The result was due to a shortfall in budgeted revenuewith the main areas being:1. Membership – $14,000 below projected2. Training – $100,000 below projected3. Sponsorship – $100,000 below projectedThe shortfalls reflected the continuation of a decliningtrend over the past 2 years, which was exacerbatedin 2008/9 by the effects of a general economicdownturn and:• election and change in government (which affectedboth the number of events held and participation inevents and professional development)• a key unforseen competitor emerging from withingovernment• exclusion from government professionaldevelopment preferred providers under its CUA• and the 3% efficiency dividend drive on agencies.After being elected at the October 2008 AGM the newCouncil was confronted with the challenges of a difficulteconomic environment, compounded by a new financesystem which had only been partially implemented.Priority was given to implementing the new systemas the financial reports provided were unreliable. Thesystem was satisfactorily implemented by the end ofDecember 2008 and the financial reports then indicatedan operating deficit of $195,000 year to date.A comprehensive midyear review of office operations,programs and services was held in January/February2009 to establish the likely outcome for 2008/9 andidentify any actions that may improve the situation.The office immediately implemented efficiency measureswhere practicable. These included efficiency measuresin office operations and cost savings measures withfuture events and programs.Upon her appointment in March 2009 the new ExecutiveDirector Alison Petrie undertook a comprehensive reviewof all programs and operations to produce a 2009/10budget which indicates a small surplus outcome. Thiswas supported by a robust business plan which calledfor some significant changes in how IPAA WA goesabout its business.Key budget initiatives include an increase in membershipfees for both individual and corporate segments;concerted effort to attract sponsorship revenue;reduction in the number of “free” events; more costeffective approaches to events and professionaldevelopment programs; proactive marketing includingpersonal contact with agencies, local governments andthe tertiary sector, in particular.With the support of Council and the IPAA membershipthe surplus result for 2009/10 is considered achievable.Arthur John GriffithsTreasurer14

Statement by Members of the CommitteeIn the opinion of the Committee the accompanying financial report:1. present fairly the financial position of Institute Of Public Administration Australia Western Australia DivisionIncorporated as at 30 June 2009 and the results of the Institute for the year ended on that date in accordancewith applicable Australian Accounting Standards, mandatory professional reporting requirements and otherauthoritative pronouncements of the Australian Accounting Standards.2. at the date of this statement, there are reasonable grounds to believe that Institute Of Public AdministrationAustralia Western Australia Division Incorporated will be able to pay its debts as and when they fall due.This statement is made in accordance with a resolution of the Committee and is signed for and on behalf of theCommittee by:Independent Auditor Reportto the members of Institute Of Public Administration Australia Western Australia Division IncorporatedScopeThe special purpose financial report and Committee’ responsibility.The special purpose financial report comprises the balance sheet, income statement, accompanying notes to thefinancial statements and the statement of the Committee for Institute Of Public Administration Australia WesternAustralia Division Incorporated for the year ended 30 June 2009.The Committee are responsible for the preparation and the true and fair presentation of the financial report andhave determined that the accounting policies used and described in Note 1 to the financial statements which formpart of the financial report are consistent with the financial reporting requirements of the Associations IncorporationsAct (WA) and are appropriate to meet the needs of the members. This includes responsibility for the maintenance ofadequate accounting records and internal controls that are designed to prevent and detect fraud and error, and forthe accounting policies and accounting estimates inherent in the financial report.The special purpose financial report has been prepared for distribution to members for the purpose of fulfillingthe Committee’ financial reporting requirements under the Associations Incorporations Act (WA). We disclaim anyassumption of responsibility for any reliance on this report or on the financial report to which it relates to any personother than the members, or for any purpose other than that for which it was prepared.Christopher WilliamsPresidentAudit ApproachJohn GriffithsTreasurerDated this day of August 200922 August 2009Institute of Public Administration Australia / ANNUAL REPORT 08/09We conducted an independent audit in order to express an opinion to the members of the Institute. Our audit wasconducted in accordance with Australian Auditing Standards, in order to provide reasonable assurance whether thefinancial report is free of material misstatement. The nature of an audit is influenced by factors such as the use ofprofessional judgement, selective testing, the inherent limitations of internal control, and the availability of persuasiverather than conclusive evidence. Therefore, an audit cannot guarantee that all material misstatements have beendetected.We performed procedures to assess whether in all material respects the financial report presents fairly, inaccordance with the accounting policies described in Note 1, so at to present a view which is consistent withour understanding of the Institute’s financial position, and of its performance as represented by the results ofits operations. These policies do not require the application of all Accounting Standards and other mandatoryprofessional reporting requirements in Australia. No opinion is expressed as to whether the accounting policiesused and described in Note 1, are appropriate for the needs of the members.Institute of Public Administration Australia / ANNUAL REPORT 08/09Institute of Public Administration Australia WA / ANNUAL REPORT 2008/0915

Independent Auditor Reportto the members of Institute Of Public Administration Australia Western Australia Division IncorporatedcontinuedWe formed our audit opinion on the basis of these procedures, which included:– examining, on a test basis, information to provide evidence supporting the amounts and disclosures in thefinancial report, and– assessing the appropriateness of the accounting policies and disclosures used and the reasonableness of thesignificant accounting estimates made by the Committee.While we considered the effectiveness of the management’s internal controls over financial reporting when determiningthe nature and extent of our procedures, our audit was not designed to provide assurance on internal controls.IndependenceIn conducting our audit, we followed applicable independence requirements of Australian professional ethicalpronouncements.Audit OpinionIn our opinion, the financial report of Institute Of Public Administration Australia Western Australia DivisionIncorporated presents a true and fair view in accordance with the accounting policies described in Note 1 to thefinancial statements, of the financial position of Institute Of Public Administration Australia Western Australia DivisionIncorporated as at 30 June 2009 and the results of its operations for the year then ended.Income StatementFor the Year Ended 30 June 2009Income 6/30/2008Members Subscriptions 84,629.09 94,118Young Professionals Network 5,292.64 7,273Interest Received 22,351.94 42,998Professional Development Program 705,414.09 718,786National Conference 0.00 69,110Sponsorship 24,278.73 15,949Other Income 13,113.31 9,553Total Income 855,079.80 957,787ExpenditureProfessional Development Program 330,905.35 308,621Salaries & Wages 475,352.31 418,408Depreciation 13,219.90 21,208National Conference Expenses 9,222.59 48,544Young Professionals Network Expenses 2,693.54 716AJPA & Capitation Fees (National) 13,045.09 13,163Public Admin Today (ACT Division) 11,927.53 2,646Superannuation 40,458.47 26,417IEMS Project Expenses 15,410.00 8,704Office Expenses 97,30 6.16 134,316Institute of Public Administration Australia WA / ANNUAL REPORT 2008/0916Ray Woolley Pty LtdRay WoolleyRegistered Auditor No 1639622 August 200919 Bayport CircuitMindarie WA 6030Institute of Public Administration Australia / ANNUAL REPORT 08/09Marketing, Promotion & Advertising Expenses 5,532.97 16,591Insurance Costs 5,817.10 5,099Bank Charges 10,229.77 13,105Staff Recruitment Costs 15,470.00 8,665Accounting & Consultancy Fees 28,341.15 26,631Other Expenses 21,124.77 16,678Total Expenditure 1,096,056.70 1,069,512Loss from Ordinary Activities for the year –240,976.90 –111,725Retained Earnings Brought Forward 548,732.60 660,457Accumulated Surplus Carried Forward $307,755.70 $548,732The accompanying notes form part of these Financial StatementsInstitute of Public Administration Australia / ANNUAL REPORT 08/09

Balance SheetAs At 30 June 2009Current Assets 6/30/2008Cash at Bank 81,167.24 46,957Cash in Hand 85.15 300Fixed Term Investments 383,369.08 593,638Trade Debtors 7,789.92 26,225Prepaid Deposits 3,750.00 0Sundry Debtors 2,588.92 0Total Current Assets 478,750.31 667,120Non-Current AssetsPlant & Equipment 100,719.94 88,657Accumulated Depreciation –68,958.90 – 57,40431,761.04 31,253Furniture & Fittings 11,103.00 11,103Accumulated Depreciation –5,843.00 – 4,1785,260.00 6,925Total Non-Current Assets 515,771.35 705,29837,021.04 38,178Total Assets Current LiabilitiesTrade Creditors and Accrued Expenses 65,678.31 15,122GST Payable 14,152.14 11,340PAYG Withheld Liability 17,892.85 15,109Superannuation Payable 11,956.30 11,197Income In Advance 84,958.57 85,29013,377.48 18,508Employee Entitlements 208,015.65 156,566Total Current Liabilities $307,755.70 $548,732Total Net Assets EquityAccumulated Surplus Carried Forward 307,755.70 548,732Total Equity $307,755.70 $548,732The accompanying notes form part of these Financial StatementsInstitute of Public Administration Australia / ANNUAL REPORT 08/09Notes to and forming part of the AccountsFor the year ended 30 June 2009Note 1: Statement of Accounting PoliciesThis financial report is a special purpose financial report in order to satisfy the reporting requirements of theAssociations Incorporations Act (WA). The Committee have determined that the Institute is not a reporting entity.The financial report has been prepared in accordance with the requirements of the Associations Incorporations Act(WA) and the following Australian Accounting Standards:AASB 1031 MaterialityAASB 110 Events after the Balance Sheet DateAASB 117 LeasesNo other applicable Accounting Standards, Australian Accounting Interpretations or other authoritativepronouncements of the Australian Accounting Standards Board have been applied.The financial reports have also been prepared on an accruals basis and based on historical costs and do nottake into account changing money values or, except where stated, current valuations of non-current assets. Costis based on the fair values of the consideration given in exchange for assets. The accounting policies have beenconsistently applied, unless otherwise stated.The following is a summary of the material accounting policies adopted by the Institute in the preparation of thefinancial statements.(a) Income TaxThe Institute is exempted from Income Tax.(b) Fixed AssetsThe depreciable amount of all fixed assets are depreciated over their useful lives.The carrying amount of fixed assets is reviewed annually by the Committee to ensure it is not in excess of therecoverable amount of those assets.The recoverable amount is assessed on the basis of expected net cash flows which will be received from theassets’ employment and subsequent disposal. The expected net cash flows have not been discounted to thepresent values in determining the recoverable amounts.(c) Employee BenefitsProvision is made for the institute’s liability for employee benefits arising from services rendered by employeesto balance date. Employee benefits have been measured at the amounts expected to be paid when the liabilityis settled.Contributions are made by the Institute to an employee superannuation fund and are charged as expenseswhen incurred.Note 2: Related Party TransactionsNone of the committee receive any remuneration for their services to the Institute.Institute of Public Administration Australia / ANNUAL REPORT 08/09Institute of Public Administration Australia WA / ANNUAL REPORT 2008/0917

Moving ForwardWe have some very exciting plans for 2009 and 2010 which will be of immense benefit to Personal and Corporate Members.Institute of Public Administration Australia WA / ANNUAL REPORT 2008/09The Institute is delighted to be working in partnershipwith a number of organisations including the AustralianPublic Service Commission, Public Sector Commission,Murdoch University and Department of Premier andCabinet to name just a few.Collaborations will provide benefits to all IPAA WAMembers and include:Topical and Informative PD events• Access to a wide range of well known, experiencedand highly regarded speakers• A Learning & Development Program that will appealto Commonwealth, State and Local public sectoremployees• A program geared towards encouraging andcapitalising on Thought LeadershipIn addition we are introducing a new category ofpersonal membership – IPAA WA Fellows. A limitednumber of public servants will be invited by ourPresident to become Fellows based on their experience,knowledge and standing in the public sector community.We will also introduce a new service available toCorporate Members only – Event Administration.This service will be invaluable to organisations andagencies that convene symposiums, workshops orpublic events and require efficient and transparentevent administration but do not have the staff with theexperience to do it or the required infrastructure tomanage registrations and receipt monies (if applicable).“A key focus for Australia is a connected Government that understands what eachsector is doing in driving sustainable continuous improvement. As part of the UniversitySector, the Insititute provides me with the professional networks, programs andservices that keeps me connected.” – Brian Yearwood, Director Facilities and Services – Edith Cowan University.We can provide a very cost effective service that willincludes taking care of online registrations, receiptingmonies, communicating effectively with all participants,providing reports to the agency involved, managingthe onsite registration requirements including namebadges. If you want to know more please contact us atwww.wa.ipaa.org.au.Finally, our hope is that, through strategic planningand listening to and acting on feedback from ourmembership, we are providing what our members wantand need in abundance and that each participant at oneof our breakfasts, workshops or training events comesaway satisfied with the content and eager to learn more.“I have been a member of IPAA WA for over 25 years and during this time I haveaccessed many developmental presentations and attended several seminars ontopical and relevant subjects. I have always enjoyed the friendship and sharingwith likeminded members at social funstions held at various times throughouteach year” – Graeme Ferguson, Executive Manager – Supreme Court of WA.18

2008/2009 Corporate MembersArmadale Redevelopment AuthorityDepartment of Education, Employment andForest Products CommissionPerformance and ReviewAustralian Bureau of StatisticsDepartment of Education ServicesFremantle PortsPerth ZooAustralian Electoral CommissionDepartment of Families, Housing, CommunityGP Down SouthPublic Sector CommissionBayswater Extended Community HelpDepartment of FisheriesHays Accountancy & Finance (Perth)Public Transport AuthorityOrganisationDepartment of Health & AgeingHealthwayREBA/SASBBuilders Registration BoardDepartment of Health (Director General’s Division)Heritage Council of WARottnest Island AuthorityBuilding & Construction Industry Training FundDepartment of Health (Mental Health)Horizon PowerSmall Business Development CorporationBureau of MeteorologyDepartment of HousingIndependent Market OperatorSouth Metropolitan Public Health UnitCentral TAFEDepartment of Indigenous AffairsInstitute of Chartered Accountants in AustraliaSouth West Development CommissionCentrelinkDepartment of Industry & ResourcesJohn Curtin Institute of Public PolicySwan River TrustChamber of Minerals & Energy WADepartment of Local Government & RegionalKPMGTourism WACity of BelmontDepartment of Mines and PetroluemLandgateUniversity of Western Australia (Vice-Chancellery)City of GosnellsDepartment of Racing, Gaming & LiquorLotterywestWA Council of Social ServiceCity of South PerthCommissioner For Children & Young PeopleCommunity & Public Sector Union/Civil ServiceCorruption & Crime CommissionCurriculum Council of Western AustraliaCurtin University (Asset Management, Properties)Department for Child Protection (CountryServices)Department for CommunitiesDepartment for PlanningDepartment of Agriculture & FoodDepartment of CommerceDepartment of Corrective ServicesDepartment of Culture & The ArtsDepartment of Education & TrainingDepartment of the Attorney GeneralDepartment of the Premier & CabinetDepartment of the Registrar (WA IndustrialRelations)Department of Treasury & FinanceDepartment Of WaterDirector of Public Prosecutions (WA)Disability Services CommissionDrug and Alcohol OfficeEast Perth Redevelopment AuthorityEconomic Regulation AuthorityEdith Cowan University – ProfessionalDevelopmentEstill & AssociatesFire & Emergency Services AuthorityMain Roads WAMetropolitan Cemeteries Board of WAMidland Redevelopment AuthorityNational Archives of AustraliaNational Native Title TribunalNurses & Midwives Board of Western AustraliaOffice for Women’s PolicyOffice of Aboriginal HealthOffice of EnergyOffice of Health ReviewOffice of the Auditor GeneralOffice of the Information CommissionerOffice Of The Inspector Of Custodial ServicesOffice of the Public Sector StandardsParliament House WAWA Country Health ServiceWA Electoral CommissionWA PoliceWest Coast College of TAFEWestern Australian OmbudsmanWestern Australian Technology and IndustryWheatbelt Development CommissionWorkCover WAWorking with Children Screening UnitInstitute of Public Administration Australia WA / ANNUAL REPORT 2008/09

Level 15, 256 Adelaide TerracePerth WA 6000T: 08 9221 1177F: 08 9221 3733E: info@ipaawa.org.auwww.wa.ipaa.org.au