For CeMBA and CeMPA students - Wawasan Open University

This Course Supplement has been prepared to help you selectyour courses for the July 2010 semester. It is intended as asupplementary source of information and reference materialonly and is not a substitute for academic advice by an academiccounsellor. It provides a general course description and essentialinformation on the requirements of each course as well as advicethat may be useful to you in choosing your preferred courses. Newor prospective students are advised to read the Course Supplementcarefully in conjunction with the Prospectus before completingtheir application form.The University reserves the right to make any change deemednecessary and appropriate without notice. This Course Supplementdoes not constitute a binding obligation on the University.COURSE SELECTIONAll of the current postgraduate courses of the University areclassified into three categories, Core Compulsory courses, Electivecourses and Project course. To complete your postgraduate degreerequirements for the CeMBA/PA programmes, you are required tosuccessfully complete all 11 Core Compulsory courses, and any 3 outof the 6 Elective courses as well as a Project course. All the coursesin these programmes, except the Project course have the samecredit value, i.e., 3 credits. The Project course is a 6-credit course andyou are expected to enrol for it towards the end of your programme.Before undertaking the Project course, you are required to havepassed at least 8 Core Compulsory courses and enrolled for BBM521/03 Research Methods course as well. The level of your course isindicated by the first digit in the course code. For all postgraduatecourses, the code given is 5XX/03. This indicates that it is a level 5(Postgraduate) course with 3 credits. The Project course, being acapstone course is given a course code of 601/06 to indicate that itis a higher level course with a value of 6 credits.We have also made available an e-version of the Course Supplementat your Student Portal (www.wou.edu.my).For selection of courses, you are strongly advised to adhere to theprogramme structure of your intended postgraduate programme.2 Wawasan Open University (700364 - W)

CONTENTSCommonwealth ExecutiveMaster of Business Administration (CeMBA)Master of Public Administration (CeMPA)CeMBA & CeMPAPageBAC 501/03 Accounting and Finance 4BBM 521/03 Research Methods 4BBM 501/03 Economic Environment of Business 5BIS 551/03 Electronic Commerce 5BMG 511/03 Managing Human Resources 6BMG 541/03 Disaster Management 6BMG 551/03 Project Management 7BMK 501/03 Marketing Management 7CeMBABBM 601/06 Project 8CeMPABPA 502/03 Public Policy 9BPA 503/03 Development Planning and Administration 9BPA 601/06 Project 10Course Supplement July 2010 3

For CeMBA and CeMPA studentsCourse Code : BAC 501/03Course Title: Accounting and FinanceAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080For CeMBA and CeMPA studentsCourse Code : BBM 521/03Course Title: Research MethodsAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course is a core compulsory course in the CeMBA/PA programme. Themain objective of this course is to provide students with skills of accountingand financial information in managerial decision-making. This course isdesigned to acquaint students with the concepts and application of businessaccounting and financial management, as well as its inter-relationshipwith other business management functions. This is an application-basedcourse, using examples in the real business world to explain the usage of theaccounting and finance techniques.ObjectivesThe course is aimed at enabling students to:• explore the framework in which accounting resides.• provide an in-depth look at the preparation of financial statements,i.e. Balance Sheet, income Statement and Cash Flow Statement.• achieve an appreciation of how costing methods could be employedin managing business decisions.• provide a comprehensive coverage of key financial and investmentanalysis techniques.• provide a comprehensive coverage on the importance andmechanics of working capital management in the making of financialdecisions.Topics• Accounting Framework• Understanding Financial Statements• Cost Management• Financial and Investment Analysis• Financial DecisionsMain ReferenceAccounting and Finance, Commonwealth of Learning Executive MBA/MPA course material.Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).The course, Research Methods is organised into 5 units. The coursebegins with an introduction to research methodology which addressestopics relating to the meaning of research and its usefulness as well asexperimental designs. The second unit, data collection and measurement,deals with primary and secondary data collection, sampling, attitudemeasurement and scales. This is followed by data presentation and dataanalysis using nonparametric techniques. The fourth unit discusses thevarious multivariate techniques such as regression and factor analysis, andmodel building. Report writing and presentation are addressed in the finalunit.ObjectivesThe course is aimed at enabling students to:• provide students with basic understanding of business research.• equip students with sufficient information to appreciate howbusiness research is undertaken.• enable prospective researchers to consider the appropriateness ofresearch approach to their chosen field of study.Topics• Introduction to Research Methodology• Data Collection and Measurement• Data Presentation and Analysis• Multivariate Analysis and Model Building• Report Writing and PresentationMain ReferenceResearch Methods, Commonwealth of Learning Executive MBA/MPAcourse material.Other referencesZikmund, William (2008) Business Research Methods, Southern-Western:Cengage Learning.Zikmund, Babin & Carr, Griffin (2009) Business Research Methods,Southern-Western: Cengage Learning.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.4 Wawasan Open University (700364 - W)

For CeMBA and CeMPA studentsCourse Code : BBM 501/03Course Title: Economic Environment of BusinessAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080For CeMBA and CeMPA studentsCourse Code : BIS 551/03Course Title: Electronic CommerceAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course addresses topics of how economic environment affectsbusiness decisions. Two branches of economics, Macroeconomics andMicroeconomics are discussed in this course. Macroeconomics focuseson aggregate economic conditions and those conditions that set theenvironment within which a business operates. Topics covered underMacroeconomics are aggregate demand and aggregate supply, inflationand unemployment, fiscal and monetary policies as well as the openeconomy. The microeconomics focuses on the economic forces thatinfluence the decisions made by individual consumers, firms, and industries.Topics covered under Microeconomics are market demand and pricingdecision, cost of production and market structure.ObjectivesThe course is aimed at enabling students to:• summarize benefits of studying economic issues and describeinsights into society and international affairs resulted from thinkingin economic terms.• describe the overall market system.• distinguish between different types of elasticity.• explain the particular meaning of cost and profits in economics.• describe the various types of market structure.• account for the different approaches to measuring GDP.• state how shifts in aggregate demand or supply can cause boomsand recessions.• describe how fiscal policy influences the economy differently frommonetary policy.• outline the concept of the trade-off between inflation andunemployment.• elaborate on the reasons for which countries engage in internationaltrade.Topics• Introduction to Economic Environment and Understanding themarket Mechanism• Production, Cost, Profit and Market Structure• The Macroeconomy: Aggregate Demand and Supply• Government Macroeconomic Policy• The Open EconomyMain ReferenceEconomic Environment of Business, Commonwealth of Learning ExecutiveMBA/MPA course material.Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course, available as an elective to both CeMBA and CeMPA students,provides an understanding of current and upcoming issues of managinge-commerce applications among business entities. The course introducesInformation Technology infrastructure, frameworks, business models andstrategies to plan, build, leverage e-commerce for business operationaleffectiveness and competitiveness. The course also outlines marketingstrategies as well as legal and ethical issues in e-commerce applications.ObjectivesThe course is aimed at enabling students to:• identify and explain the main kinds of e-commerce operations.• describe and discuss the framework for e-commerce and its majorcomponents.• evaluate the impact of e-commerce on organisations.• explain the structure of the Internet and indicate the speed of itsdevelopment.• describe client/server applications and their usage on the Internet.• outline and discuss the major business values and deterrents of B2Ce-commerce.• describe and discuss the various business models for B2C and B2Be-commerce.• describe the features and identify the benefits of customerrelationship management.• evaluate the relevance of E-business models for businesstransformation.• discuss the strategic context for inter-organisational systems (IOS).• describe and apply some Internet marketing techniques and outlinean approach to developing effective marketing strategies.• discuss the impact of value chain management.Topics• Introduction to Electronic Commerce• Infrastructure for Electronic Commerce• Business Strategies for Electronic Commerce and Business Models• Introduction to Intranets and Extranets• Marketing Strategies, Ethical and Legal IssuesMain ReferenceElectronic Commerce, Commonwealth of Learning Executive MBA/MPAcourse material.Other referencesGary Schneider (2007) Electronic Commerce, 7th edn, Boston: ThomsonCourse Technology.David Whiteley (2007) E-Commerce: Strategy, Technologies andApplications, Singapore: McGraw-Hill.Jeffrey Rayport and Bernard Jaworski (2007) Introduction to E-Commerce,2nd edn, Boston: McGraw-Hill/Irwin.Kenneth Laudon and Carol Traver (2007) E-Commerce: Business,Technology, Society, 3rd edn, New Jersey: Pearson Prentice-Hall.Sid Huff, Scott Schneberger, Michael Wade, Peter Newson and MichaelParent (2002) Cases in Electronic Commerce, 2nd edn, Boston: McGraw-Hill.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.Course Supplement July 2010 5

For CeMBA and CeMPA studentsCourse Code : BMG 511/03Course Title: Managing Human ResourcesAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080For CeMBA and CeMPA studentsCourse Code : BMG 541/03Course Title: Disaster ManagementAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course addresses topics of managing human resources as one of the keyelements in the coordination and management of work organisations. Thecourse outlines the various approaches to Human Resource Managementand the evolution of the discipline to its present orientation. It covers aholistic content on human resource management practices, which includejob analysis, recruitment and placement, training and development,compensation and labour relations and employee security. At the end of thecourse, some emerging issues in regards to human resource managementand various approaches to organisational development will be discussed.ObjectivesThe course is aimed at enabling students to:• review and evaluate the main models, frameworks and theories ofHuman Resource management (HRM).• discuss how HRM links with strategies adopted in institutions.• show what HR planning is and why effective enterprises perform it.• describe what are the roles of Job Analysis and various ways jobs canbe designed.• explain the process of acquiring human resources which includerecruitment, selection and orientation.• discuss what HR development means to an organization.• discuss the concepts of rewarding employees which includeperformance evaluation, compensation and job evaluation.• discuss the key issues in health and safety protection.• comments about the industrial and labour relations issues.• debate issues related to International Human Resource Management(IHRM).• discuss other emerging issues in HRM.Topics• Human Resource Management in Perspective• Meeting Human Resource Requirements• Developing Effectiveness in Human Resources• Implementing Compensation and Security• International HRM and Other Emerging Issues in HRMCourse CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).The goal of introducing this course in the MBA is to sensitise youngmanagers to the demanding and challenging task of building a disasterresilient and sustainable world. Among the topics covered in the course arethe complexities of natural and human-induced disasters, and the enormityof loss that can be caused by them, disaster mitigation and preparednessfor loss reduction, risk assessments and planning, institutional andlegal mechanisms, post-disaster response and recovery and emergencymanagement.ObjectivesThe course is aimed at enabling students to:• provide the knowledge of the importance of post-disastermanagement.• introduce the principles and concepts of disaster management.• highlight the importance of environmental health issues in disastermanagement.• develop an environmental health emergency operations plan anddisaster management plan.• explain the function of the UN agencies involved in the emergencyscenario.Topics• Overview of Disaster Management• Capacity Building and Training for a Disaster Resilient Society• Preparing for Emergency Response• Institutional Arrangements and Legal Frameworks for DisasterMitigation• Post Disaster Management and Business Continuity PlanningMain ReferenceDisaster Management, Commonwealth of Learning Executive MBA/MPAcourse material.Main ReferenceCOL Course Material by Lalith Weeratunga.Other referencesSnell, S Bohlander, G (2007) Human Resource Management, InternationalEdition, Ohio: Thomson South-Western.Dessler, G (2005) Human Resource Management, 11th edn, InternationalEdition, New Jersey: Pearson Prentice Hall.Lim G S, Robert L Mathis, John H Hackson (2010) Human ResourceManagement – An Asia Edition, Singapore: Cengage Learning Asia Pte.Ltd.Mello, J A (2006) Strategic Human Resource Management, 2nd edn,International Edition, Ohio: Thomson South-Western.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.6 Wawasan Open University (700364 - W)

For CeMBA and CeMPA studentsCourseCode : BMG 551/03Course Title: Project ManagementAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080For CeMBA and CeMPA studentsCourse Code : BMK 501/03Course Title: Marketing ManagementAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM1080Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course is available as an elective for all students wishing to completetheir CeMBA/PA programme. A project is a “one-off endeavour” such as theKLIA and the Penang Bridge, and introduces new products and services tothe market. This course covers the basic concepts of Project Managementsuch as the Process Model, Portfolio Management, Project Maturity andBusiness Integration Models. Project management tools such as PERT,Gantt charts, project activity network diagrams etc are included. Otherdisciplines are also covered; Cost and Quality Management, HumanResource Management, Risks Management, Procurement Managementand Communications Management. These areas are covered in terms oftheir relation to Project Management.ObjectivesThe course is aimed at enabling students to:• provide an overview of Project Management.• provide learners with inputs on use and applications of projectmanagement tools; for example Work Breakdown Structure, Ganttcharts, and activity network diagrams.• familiarise learners with the concepts developed by quality gurus likeJuran, Cosby and Deming.• illustrate the application of the principles of cost management toenable the successful completion of projects within budget andwithout sacrificing quality.• provide the basic concepts of Human Resource managementfor effective deployment and utilization of manpower in projectmanagement.• sensitise the learners to the importance of information flow for themonitoring of project progress.• develop the learners’ competencies for risk identification andevaluation.• examine the material procurement process for project management.• illustrate the concept of portfolio management to balance limitedresources and maximise returns.• provide inputs on wrapping up the project upon completion.Topics• Introduction to Project Management and Project IntegrationManagement• Cost and Quality Management• Human Resource and Communications Management• Project Risk Management, Procurement Management and ProcessModel• Portfolio Management, Project Management Maturity and BusinessIntegration ModelsMain ReferencesProject Management, Commonwealth of Learning Executive MBA/MPAcourse material.Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).Marketing Management is organised into 5 units addressing topics ofmarketing management. The course begins with introducing marketing byfocusing on the principles of marketing, marketing in developing economyand marketing of services. Unit 2 covers planning and organisation whichcovers the topics of planning marketing mix, market segmentation,marketing organisation, and marketing research and its applications. Unit3 covers the topics of consumer behaviour and product management.Discussion on topics like product decisions and strategies, product life cycleand new product development, and branding and packing decisions willbe discussed here. Unit 4 focuses on pricing and promotion strategy. Topicslike pricing policies and practices, marketing communication, advertisingand publicity, and personal selling and sales promotion are included inthis unit. The last unit - Unit 5 is about marketing distribution and publicpolicy. Topics like sales forecasting, distribution strategy, managing salespersonnel, and marketing and public policy will be discussed in this unit.ObjectivesThe course is aimed at enabling students to:• develop learners’ abilities to understand the importance of planningmarketing mix.• enhance learners’ understanding of market segmentation.• familiarize learners with the concept of marketing organisation.• familiarize learners with marketing research and its applications.• acquaint learners with the models of consumer behaviour anddeterminants of consumer behaviour.• develop learners’ abilities in product management.• familiarize learners with pricing and promotion strategy in marketing.• familiarize learners with distribution and public policy.Topics• Introduction to Marketing and Marketing of Services• Marketing Planning and Organisation• Understanding Consumer and Product Management• Pricing and Promotions Decisions• Marketing Distribution and Public PolicyMain ReferenceMarketing Management, Commonwealth of Learning Executive MBA/MPA course material.Other referencesKotler, P, Keller, K, Ang, S H, Leong, S M and Tan, C T (2009) MarketingManagement: An Asian Perspective, 5th edn, Singapore: Pearson PrenticeHall.Winer, R (2006) Marketing Management, 3rd edn, New Jersey: PrenticeHall.Schwalbe, K (2006) Introduction to Project Management, 1st edn, Australia:Thomson Course Technology.Other referenceField, M and Keller, L (1998), Project Management, 1st edn, Boston: TheOpen University, Thomson Learning.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.Course Supplement July 2010 7

For CeMBA studentsCourse Code : BBM 601/06Course Title: ProjectAdvisory Prerequisite(s) : Passed 8 Core courses and enrolled forBBM 521/03 Research MethodsLevel: HigherCredit hours : 6Duration of course: 1 semesterCourse Fee*: RM4320Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).The Project course is a capstone course of the CEMBA programme andcomprises an independent study undertaken by you in respect of anorganizational or management issue. You can take up the Project Courseonce you have completed at least eight compulsory courses in yourrespective programme and have been enrolled for the course on ResearchMethods. As the project course carries 6 credits, a workload of 240 hoursis expected to be undertaken by you for this course. You are requiredto undertake the Project Course under the supervision of a supervisorapproved by the University.ObjectivesThe course is aimed at enabling students to:• apply management and business principles, theories, concepts,and techniques to understand and solve or resolve organisational/managerial problems.• demonstrate soft managerial skills in the area of communication,analytical and critical thinking.Type of ProjectYour project may be from any one of the following types:• A comprehensive case study (covering problem formulation, analysisand recommendations in a single organization/multifunctionalarea).• A comparative study aimed at inter-organizational comparison/validation of theory/ survey of management or developmentalpractices.• A field study (a descriptive or an explanatory empirical study).You are encouraged to select the project topic in consultation with yourProject Supervisor.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.8 Wawasan Open University (700364 - W)

For CeMPA studentsCourse Code : BPA 502/03Course Title: Public PolicyAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course:1 semesterCourse Fee*: RM720For CeMPA studentsCourse Code : BPA 503/03Course Title: Development Planning and AdministrationAdvisory Prerequisite(s) : NilLevel: HigherCredit hours : 3Duration of course: 1 semesterCourse Fee*: RM720Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course draws on many disciplines of study. Besides looking at thedecisions that governments make for the nation or state, the course focuson who makes them, how they are made, the quality of the decisionsand how they are carried out in practice. In this course student will needto explore understanding of public policy and how it is defined. Studentswill need to understand that policy emerges from different contexts, and,that different institutions, groups and individuals influence policy-making.Policy can be conceptualised as a cyclical process. This cyclical model will beused throughout this course, although criticisms and other models will alsobe presented. Students will begin to consider some of the contemporaryissues that affect policy and examine some case studies that demonstratethese features of policy-making.ObjectivesThe course is aimed at enabling students to:• identify policy-making issues in practical case analyses.• list and explain the scope, objectives and importance of publicpolicy in modern times.• discuss the role of ministers and civil servants in the formulation ofpublic policy.• identify the role and relevance of policy-making networks andinfluence.• discuss and compare the various policy-making models.• identify some contemporary issues in policy-making.Topics• Policy Making: An Overview• Policy Making: Contextual Settings• Policy Making: Roles and Responsibilities• Policy Making: Networks and Influence• Policy Making: Policy Decision and Contemporary Issues.Main ReferencePublic Policy, Commonwealth of Learning Executive MBA/MPA coursematerial.Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).This course examines five major topics, namely, the concepts and contextof development administration, strategies and challenges of developmentplanning, participatory approaches for development planning andadministration, and techniques for development. In order to highlightissues in specific developmental sectors, the planning of contemporarydevelopment issues in education, health, agriculture and industry in severaldeveloping countries have been emphasized. The course also deals withthe goals and targets in the coming years as well as the required strategiesfor moving towards effective development planning and administrationfor better performance on account of political, social, economic, andtechnological factors in these countries.ObjectivesThe course is aimed at enabling students to:• provide an overview of development planning and administration.• examine the meaning, nature, scope and significance of developmentadministration.• introduce the models of development administration from thecontext of political, economic and socio-cultural.• discuss the issue of poverty in South Asia and learn how the planningcould be made for sustaining development in South Asia.• examine development through multi-level planning.• discuss participatory approaches for development.• discuss the role of NGOs and local elected bodies in developmentplanning.• discuss the analysis of techniques like preparation of data matrix,trend analysis, sectoral and spatial planning, central settlements,central place theory, and scalogram analysis.Topics• Development Administration: Meaning, Nature, Scope andSignificance• Development Planning: Concept and Rationale• Mixed Economy and Multilevel Planning: Contemporary Issues• Participatory Approaches: NGOs and the Bureaucracy• Tools of Analysis and the Road AheadMain ReferenceDevelopment Planning and Administration, Commonwealth of LearningExecutive MBA/MPA course material.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.Course Supplement July 2010 9

10 Wawasan Open University (700364 - W)

For CeMPA studentsCourse Code : BPA 601/06Course Title: ProjectAdvisory Prerequisite(s) : Passed 8 Core courses and enrolled forBBM 521/03 Research MethodsLevel: HigherCredit hours : 6Duration of course: 1 semesterCourse Fee*: RM2880Course CoordinatorFor the latest name of Course Coordinator, please refer to the e-CourseSupplement in the Student Portal (www.wou.edu.my).The Project course is a capstone course of the CEMPA programme andcomprises an independent study undertaken by you in respect of anorganizational or management issue. You can take up the Project Courseonce you have passed at least eight compulsory courses in your respectiveprogramme and have been enrolled for the course on Research Methods. Asthe project course carries 6 credits, a workload of 240 hours is expected to beundertaken by you for this course. You are required to undertake the ProjectCourse under the supervision of a supervisor approved by the University.ObjectivesThe course is aimed at enabling students to:• apply management and public policy principles, theories, concepts,and techniques to understand and solve or resolve organisational/societal problems.• demonstrate soft managerial skills in the area of communication,analytical and critical thinking.Type of ProjectYour project may be from any one of the following types:• A comprehensive case study (covering problem formulation, analysisand recommendations in a single organization or policy area).• A comparative study aimed at inter-organizational comparison/validation of theory/ survey of management or developmentalpractices.• A field study (a descriptive or an explanatory empirical study).You are encouraged to select the project topic in consultation with yourproject supervisor.* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approvalof the Ministry of Higher Education.Course Supplement July 2010 11

Main Campus:Wawasan Open University (700364-W)54 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia.Fax: 04-226 9323 Email: enquiry@wou.edu.myRegional Offices:PenangWOU Regional Office7 China Street Ghaut10300 PenangTel: 04-263 3323/ 262 5359Fax: 04-262 3669Johor BahruWOU Regional Office17 & 19 Jalan Jaya 2Taman Jaya81300 Skudai, JohorTel : 07-556 4323 / 556 6323Fax : 07-554 9323IpohWOU Regional OfficeWisma Gerakan80 Persiaran Green Hill30450 Ipoh, PerakTel: 05-242 6323 / 243 6323Fax: 05-254 9323Kuala LumpurWOU Regional OfficeLevel 3 Menara PGRM8 Jalan Pudu Ulu56100 Cheras, Kuala LumpurTel : 03-9281 7323 / 9283 8323Fax : 03-9284 9323Email: ro_kl@wou.edu.myKota BharuWOU Regional Office3956 Tingkat BawahWisma GerakanJalan Temenggong15000 Kota Bharu, KelantanTel: 09-748 7323Fax: 09-748 9323KuchingWOU Regional OfficeSL14, Ground & First FloorWestin Avenue, Jalan Tun Jugah93350 Kuching, SarawakTel: 082-578 923/ 575 923Fax: 082-576 923Email: ro_kc@wou.edu.myKPT/JPS/DFT/US/PO1Petaling JayaWOU Regional Support OfficeL2-6 & 7 Wisma BU811 Lebuh Bandar UtamaBandar Utama47800 Petaling Jaya, SelangorTel: 03-7629 7123 / 7629 7223Fax: 03-7629 7023(All Regional Offices are closed on Mondays, except Kota Bharu Regional Office which is closed on Sundays)For futher details, call WOU CARELINE 1-300-888-968(WOU) or visit wou.edu.my