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Unleash your creativity to stand out among the crowd - Phi Chi Theta

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SOCIAL | MEDIAA Roadmap <strong>to</strong> Social Media SuccessAs a member, I thinkthat chapters sometimescan find it hard<strong>to</strong> establish an identityand try <strong>to</strong> use socialmedia <strong>to</strong> solve this problem usingvarious social media channels. Ihave no doubt that members aren’tmasters of <strong>the</strong> social media universe,but creating a social mediastrategy or plan needs <strong>to</strong> be specific<strong>to</strong> <strong>your</strong> chapter’s needs, resourcesand campus visibility. A social mediastrategy is unique. It has specificneeds. You may use <strong>the</strong> same <strong>to</strong>olsand tactics that everyone uses, but<strong>your</strong> strategy requires particularresources and needs that are differentfrom everyone else’s. Following<strong>the</strong>se seven steps will guide<strong>to</strong>wards creating a successful socialmedia strategy that can compliment<strong>your</strong> brand and/or message:Evaluate <strong>your</strong> resources.Determine how much time youcan spend on <strong>your</strong> social mediastrategy each day. Next, determinewho will be responsible for maintaining<strong>the</strong> social media conversation.Conclude what materialsyou have and which of <strong>the</strong>m youwant <strong>to</strong> share such as videos, fliers,pho<strong>to</strong>s, etc. If you are tweeting,do you have <strong>your</strong> chapter’s brandingmessage down so that you canconvey it in 140 characters or less?Evaluate <strong>your</strong> market.Do some research by creatingGoogle alerts and doing searcheson SocialMention.com, Addic<strong>to</strong>matic.com,HowSociable.com and/or Search.Twitter.com <strong>to</strong> see wherepeople are talking ab<strong>out</strong> <strong>Phi</strong> <strong>Chi</strong><strong>Theta</strong>. This will give you an idea ofwhat networks might be a good fitfor <strong>your</strong> chapter and what socialmedia channels you need <strong>to</strong> be on.Define <strong>your</strong> goals.What do you expect social media<strong>to</strong> do for you? If you don’t haveclear and defined goals, you’ll findit will be hard <strong>to</strong> solidify <strong>your</strong> socialmedia strategy and <strong>your</strong> overallbranding message will suffer.You need <strong>to</strong> determine whatit is you need <strong>to</strong> accomplish.Explore social networks.Every social network has its ownunique characteristics. You need <strong>to</strong>find <strong>the</strong> networks that are a goodfit for <strong>your</strong> chapter and <strong>your</strong> brand.Take <strong>your</strong> time and find <strong>out</strong> whichones will work for <strong>your</strong> chapter. Perhaps<strong>your</strong> school uses social mediain a way that benefits <strong>your</strong> chaptermore than Facebook or Twitter does.Chapters should ask <strong>the</strong>mselveswhich social networks will membersengage with each o<strong>the</strong>r more.Make a plan.Now that you have done <strong>the</strong> legwork,it’s now time create <strong>your</strong>plan. Your plan should designatewhich social networks you’re going<strong>to</strong> start with and who is going<strong>to</strong> be responsible for what tacticsyou are going <strong>to</strong> apply. You need<strong>to</strong> craft <strong>the</strong> overall message thatpeople will see when <strong>the</strong>y find youon <strong>your</strong> designated social network.Start talking.Once <strong>your</strong> plan is in place, you areready <strong>to</strong> start <strong>the</strong> social conversation.Social media is ab<strong>out</strong> engaging <strong>your</strong>members and <strong>the</strong> people who follow<strong>your</strong> conversation. It’s a give and take.Listen.Chapters should spend at least 50percent of <strong>the</strong>ir time on social medianetworks ga<strong>the</strong>ring informationand listening <strong>to</strong> what people aresaying ab<strong>out</strong> <strong>your</strong> chapter and <strong>the</strong><strong>Phi</strong> <strong>Chi</strong> <strong>Theta</strong> brand. You have <strong>to</strong> be willing <strong>to</strong> answerfollowers and keep <strong>your</strong> social network updated in atimely and relevant manner. Chapters can use some of<strong>the</strong> social media <strong>to</strong>ols previously mentioned <strong>to</strong> moni<strong>to</strong>rwhat is being said ab<strong>out</strong> <strong>the</strong> social media strategy.Use what you learn and apply <strong>to</strong> future endeavors.Following <strong>the</strong>se steps will help <strong>your</strong> chapter build asuccessful media strategy, but it just doesn’t end <strong>the</strong>re.If <strong>your</strong> chapter expects <strong>to</strong> just tweet or Facebook fora few weeks and triple <strong>your</strong> rush recruitment success,<strong>the</strong>n <strong>your</strong> chapter is in for a real shock. Creatinga social media strategy isn’t ab<strong>out</strong> quick results.It’s ab<strong>out</strong> creating a long-lasting relationship with<strong>your</strong> audience and maintaining <strong>your</strong> chapter’s brand.David Casey is <strong>the</strong> marketing communications managerat <strong>the</strong> Ammerman Experience. David serves asNew Professionals chairman for <strong>the</strong> Public RelationsSociety of America’s Hous<strong>to</strong>n Chapter. David graduatedfrom Texas State University with a degree in mass communicationand is a Delta Omicron alumni member.Image: jannoon028 / FreeDigitalPho<strong>to</strong>s.net– social media1819

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