Broadcast Dialogue

CONTENTS29 226COVER STORY2010 SUPPLYGUIDE 29ASSOCIATIONS /PROFESSIONAL ORGANIZATIONS 29CONSULTANTS 30CONSULTANTS—Technical 34EDUCATION 36GOVERNMENT 37MANUFACTURERS, SUPPLIERS 38RESEARCH AND INFORMATION SERVICES 56STATION REPRESENTATIVES 57FEATURE ARTICLESLETTERS 5YOUTHINKYOUKNOWTHEROPES—THEN, SUDDENLY, YOU DON’T:THE NEW FACE OF BROADCASTINGDaphne Lavers 6LAUNCHES & MAKEOVERS 17BD WAS THERE: PICTURES FROM THE ONTARIOASSOCIATION OF BROADCASTERS CONVENTION 18YOU LOAD 16 TRUCKS, WHADDAYA GET?THE ULTIMATE DRESS REHEARSALHoward Christensen 22REVOLVING DOOR 59PROGRAMMINGSO THAT’S IT FOR RADIO… AGAIN?Scott Armstrong 21ENGINEERINGTAG, YOU’RE IT!Dan Roach 62COLUMNSPRIOR SMITH: BROADCASTINGNORTH AND SOUTHDoug Thompson 16WTF – CAN YOU BELIEVETHOSE GOSSIP GIRL PROMOS?John McGrath 20STATE OF TURKISH MEDIA IS COMPLEXNancy Smith 27LOCAL MATTERSWayne Ens 28IN PRAISE OF RTSGary Belgrave 58THE DINNERTIME DILEMMAMaureen Bulley 61If you’re not getting your own free copy of Broadcast Dialogue magazine, send a noteto howard@broadcastdialogue.com and ask to be put on the list.BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 3

DialogueBROADCASTHOWARD CHRISTENSEN, Publisher(howard@broadcastdialogue.com)BARRY HAMELIN, Executive Editor(barry@broadcastdialogue.com)JANE INGLIS, Sales Director(jane@broadcastdialogue.com)SUSAN WAHAY, Art Director(su@broadcastdialogue.com)INGRID CHRISTENSEN, Circulation(ingrid@broadcastdialogue.com)Feature Columnists:GARY BELGRAVEMAUREEN BULLEYWAYNE ENSRODGER HARDINGSTEPHANIE MacKENDRICKJOHN McGRATHNANCY SMITHDOUG THOMPSONBroadcast Dialogue, a controlledcirculationmagazine, is published10 times a year by ChristensenCommunications Ltd. The contentsof Broadcast Dialogue may not bereproduced in whole or in part withoutwritten consent of the publisher.PUBLISHER’SNOTEThis double edition (December/January) of Broadcast Dialoguemagazine contains our annual listings of the businesses, organizations,associations, government offices and educational facilitiesthat serve our far-flung and broad-based endeavours underthe umbrella word, broadcasting. It’s a treasure trove of contactinformation for the day you’re going to begin looking for aservice or product. Keep the Broadcast Dialogue Directory in aneasy-to-reach location. For a deeper look at the various listings,go to www.broadcastdialogue.com, then click on DIRECTORY.❖❖❖❖❖With apologies to Tennessee Ernie Ford (ask your dad who he was), we headlined ourOlympic broadcast simulation story, You load 16 trucks, whaddaya get? It’s a fascinatingtale of the planning, the work and the Toronto technical mock-up—done to scale—of what will be at the heart of Canadian 2010 Winter Olympic coverage from its baseat the Pacific Conference Centre in Vancouver.❖❖❖❖❖In our November cover story on CHUM’s move to downtown Toronto, an artist’s conceptionof the old building took a prominent position. Little did we know at the timethat the artwork—on the wall at CHUM’s new location—was done by Jeffrey Sole,now of Astral Media’s Orbyt Media.❖❖❖❖❖From all of us at Broadcast Dialogue—the magazine, the weekly electronic briefingand the website—our very best wishes for a magnificent Christmas and New Year holidayperiod.Head OfficeTel: (705) 484-0752Web: broadcastdialogue.comPUBLICATIONS MAILAGREEMENT NO. 40027710RETURN UNDELIVERABLECANADIAN ADDRESSES TO:Broadcast Dialogue18 Turtle PathLagoon City ON L0K 1B0Email: howard@broadcastdialogue.comISSN # 1480-9443We invite story submissions.E-mail: howard@broadcastdialogue.comWe acknowledge the financial support of theGovernment of Canada through the PublicationsAssistance Program toward our mailing costs.PAP Registration No. 108294 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

then basketA terrific article (November) that underlinesthe positive aspects of the CHUMmove to downtown Toronto. It is wellwritten and very enjoyable. I am proudto have been included and I love my picture.Can I get a couple of 8 x 10s?Bob LaineTorontoJust wanted to comment on October’sissue of BroadcastDialogue. Itwasa good collectionof articles dealingwith all the assaultson traditionaldeliveries ofradio and televisionformats andprogramming.Thinking outsidethe old box and tryingto cope with today’stechnologiesis a tough path forcurrent managementand staff to dealwith. New devicesdrive audiences toseek more convenientways of receivingtheir tunes, moviesand programs. Themarketplace will be achanged landscape inafewshortyears.Itwasagoodread.Keep up the good work. I always learnsomething.Michael Du BoulayEdcom Multimedia ProductsKitchener, ONWOW! Duff Roman, Ron Bremner and thetribute to Henry Champ. Are you sure youcan follow-up next issue with such highqualitycontent? You are indeed settingthe bar higher, again. Well done, andthanks.Jim PattersonView from the Duck PondLakefield, ONExcellent column from Dan Roach inNovember (Grrr. Attack of the angry engineer).I read the article he mentioned andremember smiling as I was reading it.Years in talk radio and a personal penchantfor the technique has made mejaded to opinion that seems designedjust to @&%# disturb. And that columnwas presented perfectly to generatethought and discussion. Of course radioisn’t dead. Unfortunately, the main peoplescreaming that it is, are 40+ adultswho figure if itisn’t being donethe way they didit,thenitnolongeris relevant.I’m incrediblylucky in that notonly did I growup ‘in’ radio inthe last 30 years,but I also hada front seat tothe Internet andtechnologyside of thingsand watchedhow they allcould mergein the broadcastfacility. Ihave grownthrough cartmachines tocomputerautomation, recipe cards toSelector, razor blades to Pro tools andContinental transmitters to Internet encoders.I’m acutely aware, though, thatthese “new” options aren’t mutually exclusive.Computers fail and people revert towhatever means they have of getting audioto air, music scheduled, content cut-up,or broadcast.I’ve watched over the past few yearsas three very distinct camps started forming.Those with a fear of the future, desperateto hold onto the “glory days” ofthe past because that’s what they knewand that’s what makes sense to them.Those with a keen eye to the future, immersedin current technology, computersand Internet culture but with the samedistaste and lack of knowledge of the pastthat’s shown by the other group towardthe present. And the third group thatunderstands the smell that emanated froma new box of Ampex-456, stacks of recipecards, small red, green and blue circle stickersfrom Grand & Toy, the fact that ITCcouldn’t design two models that used thesame interconnecting cables, and the cigaretteashes on the McCurdy board, all cametogether to lead us to where we find ourselvesas broadcasters today—Axia IP audio,WideOrbit automation, PPM encoders, etc.Every last successful product being usedout there today can trace its DNA back to aCPU-free control room, and that foundationis what current and future successfulbroadcasting will continue to be built upon.In the same way a good architect studiesdesigns over the decades to come upwith better, stronger and more usable plansfor today, today’s designers of radio needto rely on the same references to the past.Oh, and anyone who thinks the day of terrestrialtransmitters has passed only needwait for the next blackout or disaster. Internetradio is great, ‘till the switch loses powerand doesn’t have battery backup, or thecell tower loses its power.Of course, it’s the way of the future butthat doesn’t mean that a lot of today’s technologywill be left in the past.Iain GrantTorontoWant to expressyour point ofview?Broadcast Dialogue welcomesyour letters. Whether you havea comment on somethingyou’ve read in BD or somethingelse entirely in mind,share it with us.E-mail your letter to:howard@broadcastdialogue.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 5

You thinkyou know the ropes –then, suddenly,you don’tTFO, Ontario’s French-language television channel, is on-air 21 hours a day, programming 600hours a year of fresh content. It also operates 85 different websites, maintains a network presenceon Facebook and podcasts at least two of its own original programs.TFO is all digital and all tapeless. And it has no master control—that critical function, together withhosting of all the websites, has been effectively and beneficially outsourced.Following two years of re-orientation, independence, geographical and technological transformation,is TFO the new face of broadcasting?The Origins of TFOTFO is the full-fledged independent broadcast entity which has evolved after years of provincial supportfor French-language television programming in Ontario. For 10 years starting in the 1970s, 17 hours aweek of French-language programming was produced under the aegis of TVOntario, Ontario’s provincialeducational network. Those hours of French-language programming eventually evolved into La ChaîneFrançaise, launched January 1, 1987.Clockwise from top left:Eric Minoli, TFO Chiefof Information andBroadcast Technologies;Claudette Paquin, TFOChief Executive Officer;Claude Sauvé, TFODirector of Programming;and Christiane Scher,TFO Chief OperatingOfficerBY DAPHNE LAVERS6 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

The new face of broadcastingBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 7

Schematic of TFO’s Infrastructure LouiseLa Chaîne, literally meaning the Channel, continued to operatealongside TVOntario and under the wing of the provincialbroadcaster, but with its own licence from the CRTC.But even at the beginnings of a multi-channel universe, LaChaîne was a fairly generic and undistinguished channel name.And so, in 1994 it was rebranded as TFO. By 1997, TFO programmingwas being distributed across the country.On April 1, 2007, the future shifted into high gear for TFOwhen the government of Ontario granted the station fullautonomy.“This made sense considering that TFO works closely withthe French-language education system,” said TFO Chief ExecutiveOfficer Claudette Paquin. “The French-language school systemhas 12 school boards, which are autonomous from theirEnglish counterparts. With those 12 French school boards, twoFrench-language colleges and a French-language daycare network,TFO thus became an integral part of Ontario’s Frencheducation system.”While TFO’s mandate, defined by CEO Paquin has notchanged, the station’s role and the methodology it employs tofulfill that role, described by Director of Programming ClaudeSauvé, have undergone a revolution.“We were and are still here to, first and foremost, serve theeducational and cultural needs of French Ontario,” said Paquin.“It is a tribute to the quality of our programming that bilingualAnglophones in Ontario also watch TFO, as do other francophonesacross the country. We simply do it much better now interms of access to our products and services.”For Director of Programming Sauvé, “the developments ofthe new media, and new media technologies, substantially modifythe goals of a broadcaster.”“From now on, we view our role more as an aggregator ofcontent,” he said, “with a specific objective of what kind ofprogramming we’re producing or looking for, independent ofthe platform on which we will broadcast it. Our mandate isclear—get the best and most relevant educational and culturalprogramming targeted to French-speaking people in Canadaoutside of the Province of Québec, mainly in Ontario, NewBrunswick and Manitoba. Some content can be accessible onmultiple platforms and some may be more relevant on a specificplatform. Our goal is to make it available in the right formatfor our targeted audiences. It is then their choice to view iton the platform that is more convenient for them.”Changing Out The StationOn April 1, 2007, TFO got its walking papers—so to speak—along with one-time transition funding of $20 million to spreadits wings and establish itself as a fully-autonomous network.On January 28, 2008, TFO moved out of TVOntario’s headquartersin uptown Toronto.“We were looking for a central location, easily accessible bysubway, with adequate ceiling height for television studios anda reasonable cost per square foot,” said Paquin. “We found itdowntown, still on Yonge Street, at College Park. It’s the re-developedsite of the old Eaton’s College Street store, now home toa shopping complex, a host of publishing endeavours and upscalecondominiums. The sixth floor, with its 45,000 square feet, wasmore than enough space for us. We were able to sublet some3,000 square feet to Le Théâtre français de Toronto, thus addinga strong French professional presence at the downtown cornerof Yonge and College.”Applied Electronics, based in Mississauga, won the bid tosupply equipment for the new facility and integrate it into atapeless workflow. In the studio environment, Applied providedMac-based HD file players and recorders—Sienna’s VirtualVTR and Picture Ready—as well as storage, routing and support8 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

offer...infrastructure. These tools allowed the maintenance of a traditionalstudio workflow while adapting to the file-based infrastructurein use today.SONY won the bid as the supplier of TFO’s HD studio camerasas well as the multi-format production switcher. This switcheris the hub of the studio production environment allowingthe convergence of multiple HD sources including the virtualVTRs and HDC1400 high definition studio cameras.TFO’s electronic field cameras were supplied by Panasonic.The HPX2000 cameras support multiple HD formats while recordingon flash memory cards. The Panasonic codec DVCPROHD is the basis of the TFO standard codec used throughout thefacility.By May, 2008, TFO’s in-house plant was HD tapeless. Thebroadcaster continued, however, to broadcast its signal fromthe TVOntario headquarters, transporting Beta SP tapes backand forth.But on April 1, 2009, TFO moved its master control to BellExpressVu, set up a DS3 direct line to Bell and became a totallyHD tapeless, electronic broadcaster.Louise: A New WorkflowThe heart of TFO’s new broadcast/IT system comprises twomajor components together with a host of substantial peripheralsystems and devices.Louise is the primary dance master at TFO—an asset andbusiness management system from the French companyProConsultant Informatique, based in Metz. Front Porch Digital—the lead dancer—is an archiving/storage system that transcodesfiles and moves them around the station, handling archiving means we’ve got a lot toassets on TFO’s Sun near-line and SL-8500 permanent storagelibrary, and delivering content on demand to production.The selection of Louise drove the re-design, functioning andoperation of the entire television station. While software waswhat ProConsultant delivered to TFO, ProConsultant in fact wasproviding a new work flow—an entirely new way of running atelevision station.“The first thing we decided to do was to put aside 20 yearsof work practices,” said Eric Minoli, Chief of Information andBroadcast Technologies and technical member of the executiveplanning team. “The second thing we decided to do was to startthis new operation with one centralized database to manage allof TFO’s operational needs. The third and last thing we wantedwas to be able to manage automatically the distribution of contentson several platforms—web, podcast and cellular—at thesame level as on-air broadcasts.”One of the most crucial operational changes at TFO revolvesaround entry of information—all information.TFO evolved “golden rules” for information handling—informationis entered by the person who has the information, it isentered only once and it is shared across the entire station network.For a broadcaster moving from an older system of 40 differentdatabases, some connected, most not, using differentversions of a host of broadcast software, where metadata wasstored “often all over the place, sometimes redundant in fouror five places and not always accurate,” Minoli observed, Louisewas the singular organizational and operational tool.The result, in brief:“We were able to replace most of our former databases,”Minoli said, “do scheduling for on-air, VOD, web, podcast andBeing Canada’s leading designer, supplier and integratorof audio visual, broadcast and post production technology

cellular; manage copyright and the rights for acquisition, co-production and in-houseproduction; manage the tape library (yes, there are still some of the 55,000 Beta SPlegacy tapes left), and also manage and automate the HD tapeless workflow.”TFO is fully high definition, utilizing the 1080i format. All HD formats requireextensive amounts of storage since the data is substantial, which necessitated theselection of equipment capable of handling those storage requirements.The SUN nearline storage can handle 30,000 hours of HD material at any momentin time, said systems technologist Saleem Thupsee.“The SUN library archive can handle 2,200 LTO4 tapes inside the library,” he said.“Each single LTO4 tape has 800 gigabytes of storage capability.”The Operations SideTwo major operational decisions, at the network level and at the micro-productionlevel, highlight this station as one of the new breed of broadcasters—the outsourcingof TFO’s master control and, at a production level, the use of the PanasonicP2 digital cameras by staff.“When TFO set up our new shop at College Park,” said CEO Paquin, “we decidednot to have a master control but to purchase the services from a provider. Indeed, withdigital technology, one provider can easily cover more than one channel.”TFO outsourced its master control and located it at the headquarters of BellExpressVu, in the east end of Toronto. Inside TFO the entire plant is 4 Gigs. fibre optic,observed systems technologist Thupsee. TFO connects with its own master control atExpressVu using a DS-3 telecom line, and uses the same kind of high-speed DS-3telecommunications to connect with its office in Ottawa via Thomson Netprocessors.A second technology that has a major day-to-day impact on TFO operations is theuse of the Panasonic P2 digital cameras in conjunction with Louise. TFO projects arefirst created and named on Louise, information which is transferred to an SD cardthen inserted into the P2 camera. Following the shoot or shoots, the P2 card informationis ingested into Louise—the core of a file-based broadcasting world.“Since the project info has already been entered in the camera,” said projectsSimply irresistible –the R&S ® SCx8000 TV transmitter seriesUltra-compact, energy-efficient, flexibly configurable and economical—simply irresistible, any way you look at them. The new R&S ® SCx8000 TVtransmitters from Rohde&Schwarz incorporate all the features thatnetwork operators look for, but have not found in other transmitters inthis power class.❙ The most compact and energy-efficient UHF transmitters in their class(ATSC: from 300 W to 900 W)❙ Innovative redundancy concept for maximum reliability at minimum cost❙ N+1 solution available for redundancy❙ Multistandard, for DVB-T, DVB-H, ATSC, ATSC Mobile DTV,MediaFLO and analog TV, simple switchover from ATV to DTVThe R&S ® SCx8000 transmitters offer all the quality andperformance you expect from Rohde&Schwarz. At a price that is simply irresistible.www.rohde-schwarz.com/ad/scx8000Rohde & SchwarzCanada Inc.750 Palladium Drive, Suite 102Ottawa, ON K2V 1C7Phone: (613) 592-8000Fax: (613) 592-8009Toll Free: (877) 438-2880www.rohde-schwarz.comDriving Efficiencyin Broadcastingtechnologist Alexandre Brulé, “the informationis now attached to the shots onthe cards. That means the ingest operatoronly has to insert the cards in the ingestcomputer and click Import.”“This is one of the evolutions at TFOthat now we couldn’t do without,” saidtechnical producer Cliff Lavallée. “Wehave a new appreciation of file transferring.The new system, using the P2 cards,has lightened our trip load to our workareas and saved us multiple trips to thetape library.“Another area with fewer physical suppliesto lug around is our EFP department.The Panasonic P2 cameras’ media cardstake up about nine times less space thanthe Beta SP tapes we used to carry around.The cards are pre-loaded with metadatain order to integrate well with TFO’s filebasedinfrastructure. Once the cards arriveat our multi-function room, the files aretransferred to our storage servers and automatically(without human intervention)prepared for use. The cards are then rereleasedfor the next EFP shoot. The deliveryof tapes to our Master Control, nowlocated off-site, has also, fortunately, beeneliminated.”The People SideWith no surfeit of time to managethe geographical, physical and staff transitionto its new autonomous state, TFOhad to move quickly to explore, researchand define its myriad of needs in thenew environment it was creating.“As soon as TFO’s autonomy was announced,we started touring other broadcasterswho had begun the process ofconverting their facilities from analogueto digital,” said Chief Operating OfficerChristiane Scher. “We wanted to find outhow and why they had chosen one technologyover the others available. We alsowanted to know how their employeeswere adjusting to the transition. All ofthem were extremely open and generousin sharing their experiences and offeringthe best of advice, which in turn helpedus build a solid infrastructure for TFO.”“It was just a change of direction,” saidCEO Paquin. “We were starting fromscratch and there was no road map!”“TFO becoming autonomous wasquite an adventure on many levels,”observed Operations Manager ClaireLemieux-Lamarche, “from the transfer oftechnical and human assets, relocatingwithin the same building, to building anew state-of-the art facility from theground up on a very short timeline. All10 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

The SUN Storagetek unitsemployees were on a very steep learningcurve going from an outdated compositeanalog plant to a tapeless HD environment.While most of the technical rolesremained traditional, the equipment andworkflow processes were a paramountchange.”The new TFO does not employ, specifically,broadcasting engineers nor technicians.TFO can’t afford that luxury. AtTVOntario, TFO had access to an entireengineering and technology staff of 30people; in its new operation, TFO employseight on the technical side to support allbroadcast and IT infrastructure.“The major decision that was madewas to merge the IT and broadcast technologydepartments together,” saidMinoli. “Much technical equipmentnow falls into this grey area, since ITequipment performs broadcast tasks.Many broadcasters still have problemsdeciding which workflow model toadopt, because there are two differentdepartments involved in the vision andthe decision. We solved that problem bymerging the two departments into one.”But merging such critical departmentswas only a first step in the total overhaulof workflow procedures.“We determined that we could not simplyreproduce what we had been doing inthe past,” Minoli said. “We had to understandour goals, and find new and differentways to achieve them. The role of thecompany is to help people adapt to theirnew tasks and to the new workflow. Wehad no choice but to rebuild our workflowprocesses from scratch, but our people lostall their work-related frames of reference.”TFO’s new ingest room which handles all inputs from P2 cards to Web pages;left Sylvie Groulx—Ingest Operator, right Elinor Svoboda Ingest—OperatorThe new TFO technical team, back row from left; Alex Brulé—Project Technologist,Eric Minoli—CTO, Christiane Scher—COO; centre row from left Gilles Lebon—I.T.Infrastructure Specialist, Mike Travisano—Senior Maintenance Technologist, Sami Guirguis—Multimedia Content Technologist, Saleem Thupsee—System Technologist; front row from left;Catherine Albertini—Helpdesk Administrator, Oscar Diaz—Maintenance Technologist,Michael Hoye— Security and Network AdministratorA majority of the technical staff came with the new broadcaster from the formerTVOntario operations, and “senior management took considerable care to ensure anequitable and fair process for all employees at all times,” said Operations ManagerClaire Lemieux-Lamarche. This process also had to take into account the varying degreesof language skills of its staff.“I was delighted to see all the technical staff who wanted to transfer to TFO—someof the best multi-functional people, those who are dedicated, motivated and inspired,”BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 11

ProgrammingWith the substantial amount of broadcast programmingon-air on TFO, it’s not difficult to losetrack of the massive web presence TFO hasdeveloped.Claude Sauvé, director of programming, describedTFO’s program production which includes:• 21 hours on-air broadcast daily• three hours of downloadable content nightly, foruse by teachers• 10,000 videos available on different websites,some for public and some for educational use• approximately 600 hours of original contentyearly• 225 hours of in-house production, including:• Mégallô – A live game show filled withhumour aimed at 9 to 12 year olds.• Volt –Mixes pleasure and humour while coveringtopics that matter to teenagers.• Panorama– The only daily live public affairsshow dedicated to francophones of Ontario.• Mini – For the little ones, adventures filledwith magic and laughter.• Pre-buys with mainly Canadian independentproducers, some in collaboration with Radio-Canada, Télé-Québec, ARTV, RDI, TVA, CanalD and other French and English Canadiannetworks.But as CEO Claudette Paquin observes, whileit is easy to become seduced by technology TFOworks consciously against that seduction,focusing on the importance of content.That having been said, TFO also operates 85different websites, presenting general programminginformation, games and educational activities, and managesnetworking activities on Facebook for TFO, TFO’s program Volt,and pre-buy programs, as well as podcasts of segments of bothVolt and Panorama.“It is clear for our audiences,” said programming directorSauvé, “that no matter the platform, if they want to get access toeducational and cultural programming adapted to their day-todayreality they can find it with TFO, on their TV screen, on theweb or on a mobile device.”—DLsaid Lemieux-Lamarche. “Some of those employees that didnot quite meet initial language requirements were supported intheir endeavours to become fully functional in French. Seniormanagement was fully committed to the staff and offered intensivelanguage training in Québec and private tutors for aprolonged period of time. With this level of support and commitment,each employee excelled far beyond expectations.”It became apparent that staff committed to TFO were in facttruly committed as well to the new technology TFO nowencompassed.“We were blessed that the staff transferring from TVO to TFOwas so good at understanding what they do and how they doit,” said CEO Paquin. “They also were willing to enter the newtechnology era so that the difficult period of adjustment wasnot made much harder by a lot of resistance to change.”The Operational TransitionThe transformation was required not only on the languageand technical sides, but in the day-to-day operational side aswell from a physical to a virtual workspace, literally.“For many, the transformation to a file-based world has beenchallenging,” said technical producer Lavallée. “Not having tapesin your arms when you’re entering an edit session or studiorecording was, at first, quite discomfiting!”In a tapeless environment, programs and content are nolonger associated with any physical object. As an experiencedbroadcaster, CEO Paquin saw and understood first-hand whatthis digital transition felt like.“I’ve been in this business for the last 20 years,” she said, “Youthink you know the ropes—and then, suddenly, you do not knowthe ropes anymore! The jargon has changed very suddenly, thereare no more physical touchstones such as videotapes or audiotapes—it’sa bit jarring. Trust in your technology people becomesan even more important factor in your decision-making.”David Baeta, a TFO reporter, observed that “what used to bea collection of software and protocols, at TVO, has been amalgamatedinto one tool that literally does it all—Louise.” Insteadof using different software to perform different tasks, addedMinoli, our people “now only have to be familiar with one softwaresystem to perform most of their tasks.”The edit process for reporters is substantially faster and morestreamlined, as Baeta described:“The metadata gets automatically embedded in every singlerush that we shoot. Later on, when I return to the office, I providemy P2 cards, with the footage, to our multi-format room, andwithin 24 hours, often less than that, my footage is ready for viewing,logging and assembling in the form of a low-resolution proxy.“When I’m ready to edit the piece, I simply fire off a requestthrough Louise for the material to be restored in all its HD glory.The beauty here, because of the nature of the system, if I don’tlog everything I need, I can easily retrieve what I need in the editsuite because Louise will restore the entirety of the clip, withhandles and markers for the part that I want. No need to goback to the tape and re-dig into the system.”And in terms of the transition to tapeless and virtual production,Baeta noted another key factor which was handled wellfor the benefit of staff.“The transition committee here had the foresight to purchaselarge flat screens for our individual workstations,” said Baeta,“which enables us to properly work with Louise without havingto move around all the windows of the operating system. Louisefits nicely in all its splendour on one screen—which is pretty12 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

impressive considering the scope andpower of Louise.”The Continuing Transformationof BroadcastingAs in any major transformative upheaval,TFO has undergone its own trialby fire. While the capabilities of Louiseare virtually unmatched, particularly inthe eyes of TFO, that’s not to say the transitionwas painless. Integration of Louisewith all the other systems at TFO, combinedwith transitioning staff from analogto digital and to HD, made for sometense broadcast days and weekends.“We made major changes to the interconnectioninfrastructure from the originaldesign,” said Thupsee. There wereissues with file formats during transcoding;allowances made, for example, infile sizes for proxy versions; staff oversawmigration of legacy tape assets into thearchive followed by the creation of broadcastformats and proxies; and integrationof closed captioning during transcodingsaved complexity at master control. “Therewas a lot of debugging and testing of theinfrastructure system due to its uniqueness,while at the same time, continuingwith on-air operations. We’ve completedabout 250 updates of Louise in twoyears, including patches!”With such substantial educational programmingassets, content and access tothat content by the province’s educatorsis also critical.“With our content digitized, teachersacross the province can easily access ourprograms through servers and computersinstead of carrying bulky cassettes,” saidCEO Paquin. “They no longer have to findan elusive television set on wheels somewherein the school and schlep it to theclassroom in time for the lesson.”Said Claude Sauvé, director of programming:“It is very important for us toestablish a strong brand. If it is clear to ouraudiences what TFO is and what kind ofprogramming they can find through thatbrand then, no matter the platform, viewerswill know that if they want access toeducational and cultural programmingadapted to their day-to-day reality, theycan find it with TFO, on their TV screen,on the web or on a mobile device.”Focusing on the mandate and clienteleof TFO are the primary constants Paquinkeeps front and centre, “otherwise, it’seasy to be seduced by the technology perse and its zillion applications.”“Technology is not the end, but themeans,” said Paquin. “Even though it istransformational, technology has to serve who we are and what our clientele needsfrom us. For that reason, we have always had the view that TFO is first and foremostabout content—not technology, not publicity. The number of technological applicationscan seem overwhelming, but in the end they aren’t. These are simply ways to getcontent from point A, the originator, to point B, the viewer or user. No more and no less.“It’s up to us, in the industry, to master the means—to use this incredible array oftechnologies to deliver and exchange content, in all directions—and to get the contentto our customers, in an optimal way. In turn, this will generate new ideas from ourviewers and users, and that will drive us to do more to reach them in every which waywe can.”Daphne Lavers is a Toronto-based freelance writer. She may be reached by e-mail atdlavers@passport.ca.BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 13

Bill EvanovPresidentPaul EvanovExecutive Vice-PresidentZ103.5 CIDC-FMCIDC-FMCKDX-FMToronto CMAOrangeville/NewmarketCIRR-FMTorontoCKPC-AMBrantfordCKHZ-FMHalifaxCJWL-FMOttawaCKPC-FMBrantfordCFJL-FMWinnipegCOMING SOONCKHK-FMHawkesburyCIAO-AMTorontoFront Row: Kathy Alpert, Alex Rodrigues, Mandy Davidson, Clayton Walters, Karen Kinch,Mike Finucan (Sales Mgr), Amanda Pilon, Ryan Daramsing, Marliese Rizzardo,Stewart Marshall, Connie Tete (Promo Mgr)Middle Row: Lora Serafini, Richard Correll, Ashely Greco, Carolyn Hilton, Dave Creelman,Nikki Robertson, Peter Gonzalez, Jen Olive, Dave Blezard, Chris Evans, Kenny MayhewBack Row: Graham Wright, Nunzio Russo, Peter Kash, Matt “HammeR” Wreggitt (MD),Mike Thomas, James Wansbrough, Ron Young, Scott Fox, Tony MonacoCKHY-FMHalifaxCOMING SOONwww.evanovradio.comERG Accounting & Proud FM ERG IT/Production/Creative & AM 530Front Row: ERG Accounting: Angela Bodean, Monika Kupiec, Rocky Vaz Proud FM:Donna Febbo, Bruce Campbell (GM), Allison Lawrence, Jonathan Rosa, Kenzie Gowan,Sabrina Pirillo (Promo Mgr)Middle Row: Olessya Bochkareva, Jordana Kline, Craig Gagnon, Kristen Goetz, Bob Willette (PD)Back Row: Richard LeVear, Peter Fuller (CA), David McKimm, Chris Edelman (ERG SalesMgr), Deb Pearce, Jon Terminesi (MD), John Kenyon (Sales Mgr), Neil Hacioglu,Robert Lotz, Mark Andrew LawrenceFront Row: Laura Knox, Angie Quesnel, Santinderpal Singh Sidhu, Katie Christie,Brian Viggiani, Leanne Brown, Radhika, Sam Savarino, Felicity Medwell, Andrew Mallon,Claudia ConnorBack Row: Adam Smachylo, Helmut Gschoesser, Al Lotufo, Mohammed Quereshi,Dave Tatla, Marcello Palombi, Sean Galbraith, Andrew Johnson, Tejinder S. Singh,Josh Miller, Gurpreet Singh, Siggi Leipold, Charles Petropoulos, Azeem Haq, DJ Danny D

Carmela LaurignanoVice-PresidentMike KilbrideVice-PresidentFinanceKy JosephVice-PresidentSalesAdam RobinsonDirector of IT& EngineeringDuff RomanNew Media & CorporateDevelopmentSean MoremanRegulatory Affairs& General CounselJewel 88.5 & ERG TrafficThe Jewel 98.5 Ottawa & 107.7 HawkesburyFront Row: Veronica Topic, Sarabjit Rana, Lori Applebaum, Gord Marratto, Gary Gamble(Mgr), Stacey Englehart, Shirly Deroo, Grace Pascucci, Marisa MarianiMiddle Row: Drew Suriano, Ron Sanderson, Mike Johnston, Brian Crispin, CatherineMatheson (Jewel Promo Mgr), Paul Stoutenburg (Promo Mgr), Sheila Koenig, StephanieBrady-Ross, Candace Lowes, Kristina EvanovBack Row: John Dukelow, Ed LaBuick, Douglas Johnston, Randy Brill (MD), Brian Master(PD), Maxim Bozhilov, Chris VittiHalifax - CKHZ-FM Z103.5Front Row: Lori Newnham Lehane Couture (Promo Mgr HK), Sarah Jane Savoie,Vicky Huvers, Vanessa Malloy, Kyla Noort, Erin King, Aron Goodden (Sales Mgr)Middle Row: Magdalena Barys (Promo Mgr 98.5), Ted Silver (PD), Cindy Shelley,Al Abraham, Robert Pilon, Melody Sparkes, Chantal Bechervaise, Annemarie Banninger,Terry GirouardBack Row: Lezlie Robinson, Sean McCauley, Miki Mihalovits, Brian Sylvester,Frances Ebbrell, Ian Wilson, Scott Kane, Roger Stephens, Barry WhiteBrantford - CKPC AM/FMFront Row: Jessica Fisher, Jaclyn Irwin, Nikki Balch, Richie Newell, Sarah Parrott,Genna Chisholm, Megan Edwards, Barb McConnellBack Row: James Kennedy, Dan Barton (PD), Angela Kelly, Kelly Campbell,Krista Clement, Jeremy Slattery (MD), Cassandra Mailman, Trevor Romkey (Sales Mgr),Robbie Zilcan, Graham Estabrooks, Kate Milton, Sarah Allen, Jesse Attfield,Jeff Cogswell, Shane WilsonFront Row: Yvonne VanDeWiele, Brent Sleightholm, Brenda Moseley, Jessie Dubuc,Sandra Perna, Warren Beck, Matt RuissMiddle Row: Peter Jackman (GM), David Amies, John Azzopardi, Darlene Pruder,Brenda Abrams, Suzanne Joyce, Jean Hull, Mike Rose (PD), Stewart BayleyBack Row: Melissa Forsyth, Richard Robinson, Mike Ellsworth, Kevin Rolph,Ed McMahon, Marko Fox, Simon Constam (Sales Mgr), Tim Symons, David Georgeff

DOUG THOMPSONPrior Smith: Broadcastingnorth and southPrior Smith has a nose not only fornews, but for opportunity.Let me explain. Prior launched andhas been the producer of Grapeline, thedaily sports commentary program starringDon Cherry and Brian Williams since itsinception 26 years ago. Plus, for 33 years,he’s been the host of Canada Calling, thedaily newscasts for Canadians winteringin Florida.You might say that this is his busyseason. Prior, who spent 18 years in thenewsroom at CFRB Toronto, began hisbroadcast career at CKLY Lindsay. Fromthere, he spent time in Leamington,Cornwall and CJAD Montreal.RelaxinginaRogersRadioTorontostudio after a recent Grapeline recordingsession, Prior discussed that program’shistory.“A guy named Gerry Patterson, whowas Don Cherry’s friend and agent,came to see me at St. Clair Productions(Standard Broadcasting’s production company)in 1984. He said that he wanted todo a hockey show with Don Cherry. Ichuckled and told him that the line ofpeople who wanted to do that starteddown the hall and around the cornerby the elevator. Gerry reached into hispocket, pulled out a cheque for $100,000,passed it across the desk and said, ‘Whendo you think we might be able to start?’Thinking quickly, I answered, ‘How’s aweek from Monday?”Prior’s concept for the program wasto let Don do his thing and have a “topnotch broadcaster” on the other side ofthe desk. Enter Brian Williams.“Brian was doing sports at the localToronto CBC-TV affiliate”, Prior remembers,“I called him, he came in and he andDon just clicked immediately. And herewe are 26 seasons later.”Prior says they record seven shows ata time. “We talk constantly throughout theweek to lock down what we want to discussthen, at the session, Don and Brianrecord their segments and when necessary,[Rogers Radio Toronto producer]Stan [Matecki] and I edit their commentsdown to the four minutes that we need.”Prior’s other winter project, CanadaCalling, has been around for more thanhalf a century with three separate hosts.Leaning back in his swivel chair, Prior recallsthat program’s origins.“Dave Price was the co-host of a CBCradio network show called Toast andJamboree and he’d been in Florida in1948 covering the Toronto Maple Leafsbaseball team. He was sitting on thebeach with a bunch of his buddies andthey couldn’t find the score of the previousnight’s Stanley Cup hockey game.“One of his pals said, ‘Dave you’re inthe radio business, this area’s crawling withCanadians, put a show on down here.’The light bulb went on and in January of1954, the first Canada Calling was broadcast.I’m the third host. Dave did it until1975, I believe it was, but by then he wasinto his mid 70s and in ill health, so hesold the network to [broadcaster andpolitician] Finlay MacDonald.“I’d heard it near the end of the DavePrice era and thought it needed an updating,so I went into competition and withina year my network was twice the sizeof theirs. Within a couple of years, CanadaCalling had faded away.”Prior launched his service as TheCanadian News with Prior Smith,buteveryonekept referring to it as Canada Calling,so he researched the title, found the trademarkhad lapsed and eventually adaptedit as his program’s name. Currentlythere’s a network of 15 stations and eachnewscast is five-and-a-half minutes long.Even in today’s computer age, Priorsays: “You get beyond the border morethan 100 miles and it’s as if Canada doesn’texist. I don’t give hockey scores becauseyou can get those on ESPN or any cablesports channel, just all the news fromCanada. I’ve been on the same stations,atthesametime,forover30years,which,to me, is incredible.”Incredible is also the word that couldbe applied to Prior Smith’s 44-year broadcastjourney. He’s one of our industry’sunsung heroes, and if you don’t believeme just ask Don Cherry, Brian Williamsor any of the millions of Canadians whowinter in Florida.Doug Thompson, who’d really like to workon his Florida tan right about now, can bereached at doug.t@rogers.com.16 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Launches & MakeoversThe New Country 95.3 (CING-FM) Burlington/Hamilton—billed as Canada’s most listened-to Country music station—surprised just about everybody at mid-November (Friday the13th) by dropping the seven-year-old format in favour ofGreatest Hits. As Garth Brooks’ The Dance ended, there was 30-seconds of dead air. And then came vintage audio, including afamous Martin Luther King clip, to provide context to the newformat. The first song aired was Start Me Up by The RollingStones. For the time being, the ID is The New 95.3 until a newname becomes final—expected in January. While no new talenthas been announced, Country 95.3 morning show hosts PaulMcGuire and Lea Cater, and mid-day Host Laura Dunseith, are nolonger with the station although McGuire remains with Corusownedspecialty channel CMT in Toronto. Station managementsays that after seven years audience numbers had flat-lined.With Greatest Hits doing so well in other parts of Canada andthe U.S., the decision was made to appeal to the 25-64 demoskewing slightly toward females.The website is www.thenew953.com.FM 95.9 (CJWF-FM) Windsor is the city’snewest radio station, programming Hot NewCountry. The official launch was November16 but there had also been a few weeks oftesting before that. Nonetheless, FM95.9 isthe first new station in Windsor in over 30years. It is targeted at Adults 25-64 (core audience A35-49),slightly skewing towards females. While Blackburn Radio, thestation’s owner, had initially intended the launch for next spring,it was moved up to fill a void left when a nearby American station(106.7 WDTW-FM) switched from Country to Rhythmic AC.FM 95.9 features strong news packages throughout the dayand incorporates new interactive concepts. To accommodatelisteners in Michigan and Ohio, FM 95.9 is working on allowingU.S. residents to win prizes (many Canadian residents who listento American stations aren't eligible for prizes).Terry Regier is the general manager, Rod Martens, theprogram director, Bob Becken is the news director and TinaWakeford is the marketing director.The website is www.windsorsfm959.com.TALK 1410 (CFUN) Vancouverswitched to Team 1410, a secondCHUM Vancouver all-sports formatNovember 5. It twins with TEAM 1040 (CKST) Vancouver so thatone station (Team 1040) carries Vancouver Canucks games whilethe other (Team 1410) airs the B.C. Lions. The new station alsocarries NFL football, major league baseball, NBA basketball,English premiere league and UEFA champion league soccer,plus major sporting events such as the Masters, the BritishOpen, and the Daytona 500. Additionally, hockey fans cancatch Vancouver Canucks game replays if they missed thegame on TEAM 1040. Further, CHUM has properties such asJim Rome, Dan Patrick and live events that will be aired on thenew format. Team 1410 doesn’t have morning or afternoondrive shows. Instead, there is a sports wheel in the morningwhere 1040 figures will appear. The programming is similar toone in the U.S. where one owner uses two stations to spreadout its sports properties.The website is www.teamradio.ca.CBC Newsworld has been rebranded CBCNews Network (CBC NN) and, according toExecutive VP of CBC English Services RichardStursberg, the specialty channel has seen anumber of programming changes. The thrustof those changes, he says, is to prepare theCBC for a news environment where consumerscan get news from a variety of sources, including the Internetand mobile phones. Said Stursberg: "We've seen the emergenceof new news platforms such as mobile and online, whilewitnessing the decline of newspapers and pressures on newsnetworks.”While there is a greater emphasis on coverage around theclock, CBC NN is geared more to breaking news. The National,he said, will continue to end the day with a more nuancedreflection on events. New but familiar faces on CBC NewsNetwork include Mark Kelly, Evan Solomon and Carole MacNeil.The first tune played during the officiallaunch of 99.1 FM (CKXS) Wallaceburgwas, appropriately enough, Born in a SmallTown by John Mellancamp. LaunchedOctober 20, the station, owned by FiveAmigos Broadcasting Inc., airs an Adult Rockformat throughout a listening area encompassing a 25-to-30kilometre radius of Wallaceburg. The five amigos, by the way,are Greg Hetherington, Gary Patterson, Mike Kilby, Max Fantuzand Greg Aarssen. Two of them—Hetherington and Patterson—hare the responsibilities of being co-general managers and bothare also morning show co-hosts. 99.1 FM has eight full-timeand two part-time employees.The website is www.ckxsfm.com.Canwest Media launched DIY NetworkCanada October 19, with programs andexperts offering its viewers tips, advice andstep-by-step guidance on tackling homeimprovement projects. The specialty channelwas launched in more than two millionhomes and is now seen as the perfect complement to anotherCanwest specialty channel, HGTV Canada. Emily Morgan, VP ofContent for Food Network Canada and HGTV Canada, alsoprograms DIY.The website is www.diy.ca.BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 17

Erin Davis, Julie Adam and Mike Cooper, CHFI-FM TorontoBill Wrightsell, Wrightsell Advertising, Toronto; Tish Iceton,CHFI-FM Toronto; and Laura Belford, KX 96 OshawaSteve Kassay, Doug Kirk and Steve Macauley, Durham Radio OshawaDuane and Brenda Duck, CKNX-AM/FM – CIBU-FM WinghamMadelyn Hamilton, Astral Media Radio Niagaraand Doug KirkJim Nelles, SUN TV Toronto; Barbara Williams, Canwest Media, Toronto;and Ian Lurie, Astral Media Radio, TorontoBill Evanov, Evanov Radio Group; Nancy Brown-Dacko, Toronto;and Lifetime Achievement Award recipient Jim SwardDave Charles, Byrnes Media, Burlington and RobinHildebrand, Golden West Broadcasting, Steinbach18 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Ward Smith and Therese Sears, Global Toronto, and Doug KirkImages from theOntario Associationof BroadcastersConventionDarryl Kornicky, Sarah Crosbie and Doug Elliott, K-Rock Kingstonand Doug KirkOAB Lifetime Achievement Award winner Jim SwardPierre-Louis Smith, Canadian Association of Broadcasters, Ottawa;Doug Kirk, OAB President (Durham Radio Oshawa);and Rita Cugini, CRTC TorontoLinda Iezzi, CRTC Ottawa andShan Chandraskar, Asian TV, NewmarketRob Brignell, Bayshore Broadcasting,Owen SoundPaul Larche, The Dock Midlandand OAB President Doug KirkBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 19

JOHN McGRATHWTF – Can you believethose Gossip Girl promos?The goal of any promo is to get peopleexcited about a particular showand, ultimately, to entice a viewer totune into your station. But as any creativedirector knows, that’s much easier saidthan done—especially in this multi-channel,multi-platform universe.Then comes the CW TelevisionNetwork’s recent ad campaign in theU.S. for the fall launch of the new seasonof the show Gossip Girl. This particularcampaign—dubbed the WTF campaign—not only got people talking about theupcoming season, but fans started liftingthe promos off the network’s websiteand redistributing them online on placeslike YouTube and Gossip Girl fan pages.“We had hundreds of thousands ofhits for our promos in just a couple ofweeks,” says Chris Donovan, senior viceRohde & Schwarz Canada Inc.750 Palladium Drive, Suite 102Ottawa, ON K2V 1C7Phone: (613) 592-8000 • Fax: (613) 592-8009Toll Free: (877) 438-2880www.rohde-schwarz.compresident of creative and special projectsfor the CW Television Network. “They’repromos, but people were getting excitedabout them. It was like having the fan basebeing ambassadors for the show.”That doesn’t happen often. Peopledon’t often seek out promos and passthem around. It does happen with movietrailers from time to time, but these promoshit a nerve with the show’s fan base—the network’s target audience.The concept behind the promos wasto show a clip from the upcoming seasonwhere more than the unexpected washappening to the characters. Then in textmessaging-stylelarge font, the letters WTFpop up on screen. Any frequent text messengerknows what that stands for. TheWTF would pop up a couple of times beforeit is spelled out in the end—WatchThis Fall.It was a great play on acronyms. Butit worked only because the creative teamat CW didn’t do it to be cute, but madeit fit right in with the creative directionthe show was going in. Even the texting inthe spots is not random.“We came up with WTF because itworks well with the Gossip Girl brandand the way everybody texts everybodyin the show,” says Donovan. “Gossip Girlstarted as sort of a high school show. Thecharacters were all at their private highschool. But this season, the charactersmoved on to college or their post-highschool careers. And from a creative pointof view, the show had a lot of turnabouts(for the characters). Characters who wereon top are now on the bottom.“So you have a character like Dan, whowhen the show started was the poor kidfrom Brooklyn going to this prep school.He graduates and goes to NYU and he’snow suddenly worshiped like a god. Atthe same time you have Blair, who is thequeen bee of Gossip Girl, who is suddenlyat NYU and nobody knows who she isand she’s fighting for social survival.”Donovan’s deep knowledge of theshow is perhaps a hidden ingredient tothe success of the campaign. You have toknow the content that you are promotingto truly speak its language, and talk directlyto not only its fans but potential fansas well.“The way things were going (on theshow) this season, where everything isnow upside down (for the characters), thepromos are (really saying), wink, wink,wink, what has happened to all these people.Reaction has been just what we wanted.People are saying ‘what has happenedthat this is happening to Blair’. The (viewer)was right there with the promos—WTFBlair. They will watch this fall.”The most successful spot of the campaign,which featured a 30, a 20 and six10s, was a promo where Blair, who didrule in high school, runs into Dan, whowas bottom of the barrel. Now in college,Dan comes by and rips off Blair’s signatureheadband and says ‘headbands arehigh school.’ WTF.“That spot spread like wildfire virally,”says Donovan. “It just happened.(Viewers) couldn’t handle what wasgoing on. It was a great tease campaign.”Because success leaves clues, the clueleft behind here is next time you sit downto develop a promo or a campaign, makesure you really, really, really know the contentyou are promoting. Speak in the languageof the characters of your contentand become one with their storyline.John McGrath is a voice-over actor and writerspecializing in promos, imaging, commercialsand animation. He may be reached at 416-876-3945 or at info@johnsvoice.com.20 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

PROGRAMMIINGSo that’s it for radio… again?I’ve been around long enough to have heard the death knell sound for radio on more than one occasion.Television would make it a dinosaur… Walkman’s would surely make it equally irrelevant… and mp3s,iPods, etc. would certainly be the final nail.Today, we rattle our collective brains to figure out the path technology will take for radio. To divinely envisionthe “next” best way to connect with those influential consumers. Included in this challenge is our abilityto monetize them.Don’t get me wrong, I understand there is no business without sales and no sales without distribution. Radiocan take great pride in its history of innovation that has routinely changed the paradigm of how we serve advertisersand connect them with more customers.So, hold your breath, your head andyour calculator because here is your challenge.You are entrusted to grow an industryin which…You are trying to drive revenue in amarket or markets where new advertisingmedia options seem to appear almost daily.Not to mention trying to discover anonline revenue model that can be relevantversus cost. You are bleary-eyed researchingto find the leading edge of the technologicalwedge, as surely that will determinedistribution costs that have become asvolatile as national revenue in 2009.Now consider how much time you arespending on WHAT you are selling—yourproduct.When it comes to entertainment, consumers(listeners/viewers/users) are reallyquite simplistic in their demands. GOODCONTENT. And, history has shown that ifthe content is really good they will seek itout, follow it should it move and otherwiseBY SCOTT ARMSTRONGchampion it among their tribal group. Ithappened when Letterman went to CBS,when Stern went to satellite and it happenstime and time again when key radiotalent makes a move.Many reading this will remember thedays of live radio 24/7. However, technologyhelped to make that expense unnecessary.While there are still markets wherelive evening and/or weekend content survives,for most that luxury does not exist.And even those on the product side cando the easy math. And it is this, the pool ofpotential from which radio has routinelycultivated talent has shrunk by on average50%. Now, let’s assume those talent costsare gone forever.Oh, yes, and by the way, the talentyou do have is most likely balancing theirtime to create both on-air and onlinecontent.So how then do we unearth a Derringer,a Davis, a Forbes or a Jake? Are we doomedto be DiMonte-less? Where’s Wally? The General? Betchya Rivers is laughing out loud! Right Scruffer?At various times in my career, all of the names above dominated the radio landscape. Some still do.Why? We throw around words like entertaining, compelling, engaging, funny, etc. But marketers will tell youthat the product (personality) that can create “habitual consumers” will win today and tomorrow. They have allcreated something of critical importance in the mind of those consumers—RELEVANCE. It distinguishes completelyboth in terms of awareness and consumption.Convince someone you are relevant and you will quickly become habit.Now some good news. PPM is proving in most corners that terrestrial radio continues to be a dominant media.Perhaps “the” dominant media with weekly reach still hovering around 95%. So what are we doing right? Howare we, as a media, maintaining and growing market share?A friend of mine reminded me recently of a quote from J. M. Barrie: “Life is a long lesson in humility.” Stayinghumble keeps you open, not just to learning but reacting, creating, initiating and imagining.I genuinely believe that radio’s longevity—and its future—will rest in our ability to be consistently humblewith clients and consumers. To create for them products of relevance in the most habitual of ways. And that isa human connection that is not determined by technology or competition but is determined by our will andpassion for the most personal of media… radio.Scott Armstrong is General Manager of Corus Radio Cornwall. He may be reached at Scott.Armstrong@corusent.com.BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 21

22 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Just before the Olympic Broadcast MediaConsortium’s Broadcast Simulation Centrewas disassembled in Toronto, packed upand carted to Vancouver on 16 trucks, Director ofEngineering Curtis Skinner led Broadcast Dialogueon a walking tour of the centre’s ultra-secret locationin the bowels of suburban Scarborough where somuch preparation work had been underway.Construction took six months to complete andate up roughly 13,500 square feet of floor space,about the equivalent of an NHL hockey rink. Whilebuilt-to-scale in the available space (holes punchedthrough the walls of three industrial condos), it wasstill only about one-third the size of the real site inVancouver.But it answered the question: How do you preparefor 2,200 hours of programming spread over 10networks and squeezed into two and a-half weeks?BY HOWARD CHRISTENSENBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 23

Curtis Skinner,Director of EngineeringMore than 70 tonnes of airconditioning was forced into thefacility to keep equipment cool.CTV in Agincourt, using of transmission gear that will beemployed in Vancouver. As well, radio signals were sent to680News and The Fan in downtown Toronto. Undergroundfibre-optic cable will connect the International BroadcastCentre in Vancouver to Toronto.Skinner said the time and cash investment in the simulationcentre had to be done to ensure that it would work: “... wehad to pre-build it, we had to make sure, plus we only have acouple of months to get things up and running (once we’re) inArtist conception of anOlympic studioBy now, technicians in Vancouver have put it all back togetheragain in the same orientation as the mock-up. But beforesending everything west, Skinner said that his team wanted to“recreate everything and actually be fully up and operational inVancouver, doing in a month or so what took us ten months todo” at the simulation centre.Helping to make the transition and re-build quicker was theconstruction of all the equipment racks. When the fork-liftpicked them up, all that needed doing in Toronto was the disconnectionof a few cables before loading them onto the tractortrailers.Before the disassembly, the Broadcast Simulation Centre hadequipment for seven HD control rooms, 21 edit suites, and couldreceive 65 feeds at once with video bandwidth of up to six terabytes.To keep the equipment cool, more than 70 tonnes of airconditioning was forced into the tight space.Testing included fibre lines from the warehouse across toVancouver. There was no other way to do that from scratch. We’dnever make it.”Mock venues were built in the simulation centre to test connectivitywithout actually having to go out to a real location. Thetheory was that if it’s already been tested, already been configured,then once in Vancouver it would essentially boil down toplug-and-play.Asked if there was any grief in the overall simulation, SkinnerThe consortium’s studios will be atthe Vancouver Convention Centre(beside the cruise ship).

said, “We had a couple things go wrong.We certainly tried to see how far wecould push the system before it broke.”Examples, he said, were the numbers ofpeople surfing the web at the same timebefore it broke. They worked on seeinghow many applications could be used atany one time—whether or not they coulddo that and still talk, have communicationgoing on over the network as well aswatching video, and communicating andtransmitting videos.“Because,” he said, “that’s ultimatelyimportant, and then we looked to see howmuch room was left for digital media andall the rest of it. We mocked up two controlrooms so that when we were doingthe production training everyone couldsit at their positions. We put all the computers,all the monitors, all the intercoms,all the router panels ... and built the monitorwall exactly as it would be. Everyonecame by to sit and watch it and see ifthey were happy.”Asked about the utilization of emergingtechnology, Skinner said that whileeverything was essentially new, CTV engineeringis fairly conservative. “... our Harrisserver is bigger than anything probablyanyone else has ever done. But it’s basedon solid technology that’s been built upover the last several years.”IPTV is being used in the controlrooms and there are software packagesthat CTV is developing in-house.“There are a couple of things we’vewritten to allow us to do rundowns forthe shows,” he said. “We didn’t find aproduct on the market that we liked thatcould allow us to do five or six rundownsat once, all interconnected, as well as do24/7 … so maybe we are doing a showon one network, maybe the schedulechanges, maybe that whole show, skiing,gets delayed so somebody goes from beingon TSN over to Sportsnet. So we havethe ability to just pick up an entire show,all of it with everything in it, and justmove it over to another network.”voiceover booths. Unlike their international colleagues downstairs in the main hall,the Olympic Broadcast Media Consortium has windows surrounding their location.There will be extra feeds going everywhere, back out to the venues, back to theOlympic Broadcast Media Consortium and other members of the Consortium requiringthe coverage.“When most of the feeds come in from an event in the Games,” said Skinner, “wehave an area where we record everything onto servers. We can record up to 32 thingsat once into our 3,000 hours of footage, which I think should get us to about Day 12of the 17 days. After that, we’ll just start throwing away some of the content we don’tFeeds Going EverywhereThe Vancouver Conference Centre—for the 17 days of the Winter Olympics—will be home for the CTV folks workingall of this equipment. Containedwithin their 40,000 square feet on one ofthe upper floors will be the studios, thecontrol rooms, the edit suites and fourBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 25

need. You look at the Olympic schedule and there’s never more than nine concurrentevents at any one time, and actually when there are nine, four of them are curling.“We figure we can record everything, and if there’s a press conference that happenswe have the capacity to deal with that. While a camera is sitting at the end of a raceto do interviews, we will record three hours ofthem. We will do five interviews at the end ofthe race and then at some point down the roadwe can cut that three hours down to 10 minutesand just throw away the rest. At somepoint we will start doing that to save our3,000 hours.”Skinner says he’ll have 75 engineeringpeople on site in Vancouver, and probablyanother 175 in Toronto—“a whole team ofpeople who work back here; a lot of our networkingguys once the networks get pluggedin. A lot of people can sit in Toronto and seeall the computers on the networks and goand talk to them and configure everythingremotely. They don’t have to be inTheVancouverlayoutVancouver.”The servers are all connected to serversin Toronto and across the country so thatanyone in the Consortium can go on acomputer to see what’s there. If there is ahighlight that they like they can type in afew key words, find it, and play it back.They can also request that a video be sentto them as a file for use in local newscasts.This isn’t Curtis Skinner’s first experience with the Olympic Games. In 1996, heworked the Olympics in Atlanta and, two years ago, he worked for NBC at the BeijingOlympic Games. “NBC,” he says, “has been really supportive of what we are doing. Ifwe have questions about handling or how to deal with situations, they’re very opento working with us.”HD-SDI / HDMI conversionThe HD Spigot S/H for HD-SDI toHDMI or the HD Spigot H/S forHDMI to HD-SDI• Supports S/PDIF audio• Supports 1080i or 720p HD• HD Input/Output compatiblewith SMPTE 292M• Interfaces with inexpensiveHD cameras via HDMI (Spigot H/S)• Interfaces with inexpensive monitors (Spigot S/H)visit us at www.linsys.caLinear Systems Canada Ltd.Unit 1, 1717 Dublin Ave., Winnipeg, MB, Canada R3H 0H2Tel: 204 - 632-4300 • Fax 204 - 697-2417It allhingeson twolittlewires.After the 2010 Winter Olympics,Skinner goes right back to work oncoverage of the 2012 Olympic Games inLondon. In fact, he says, he’s alreadybegun.As for Vancouver, Skinner says it’s achallenging job but that he’s very happywith how things are going. “It’s been fabulousfrom a personal standpoint,” hesaid.The Consortium’s studios at theInternational Broadcast Centre inVancouver’s Pacific Conference Centrego live February 12 at 9 p.m. ET/6 p.m.PT for coverage of the Opening Ceremony.But much like the time leading up to aNASA mission, the countdown will begindays earlier. Come time for the 3-2-1countdown, Skinner said “there’s goingto be a big group of us who are going tobe very happy when we see that firstopening shot from the opening ceremonycome up.”It’s funny, though, how the most fragileof things—the ankles of a race horse,for example—are the very items uponwhich success is based. And with the coverageof the Winter Olympics the sameholdstrue.Everybitofdataandeveryvideo signal will go through two littleyellow fibre cables connected to Bell linesand delivered to Toronto. If they aren’tworking, nothing is working.If somebody pulled these two, they’dreally be pulling the plug.26 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

NANCY SMITHState of Turkish mediais complexTurkey wasn’t anything like I imagined.It was better, much better.Walking through crowded TaksimSquare in Istanbul our guide said: “Seehow different we all are”. And he wasright. The modern Turk is a blend of centuriesof varied cultures coming togetherfrom the two continents the country spans,Europe and Asia.When Turkey was established as a republic,it also was declared a secular state.Against the odds Turkey has remainedsecular, even though most of its populationis Muslim. It serves as a moderatebridge between Islam and the other religionsof the world despite being surroundedby countries such as Iran, Iraqand Syria. Gatekeeper to the strategicBlack Sea, Turkey controls access to portsin Russia, Georgia, the Ukraine andBulgaria. And as it extends a diplomatichand, Turkey still snipes at old foes suchas Armenia, Greece and Crete.Many Turks have their hopes pinnedon becoming part of the European Union(EU), despite formidable oppositionfrom France and Germany. As Europeputs Turkey through the equivalent of anEU stress test, the well-educated populationbecomes increasingly nationalistic,angry at the EU for making them jumpthrough hoops and terrified that they maybe turned down. Because many Turks seethe EU as their last great hope againstradical Islam.After spending a concentrated amountof time with our guide and building a levelof trust he confessed that he and mostof his 30-something friends are afraid that“we’re like Iran in the ’70s… at the tippingpoint from a great, free life to an oppressiveIslamic Republic. Erdogan scares thehell out of us.”Erdogan is the current prime ministerof the country, a politician whose rootsare in Islam. He was elected despite oppositionfrom Turkey’s liberals, the elite andeven leaders of the military—all of whomcontinue to distrust his leadership andlong-term agenda.Turkey is the meat in the sandwich betweenthe west and Islam, an importantally to NATO and a big problem for theEU. Europe needs Turkey but doesn’t wantit to be part of the family. They’re afraidto open their doors fully to a state withporous borders populated by millions ofMuslims.The state of media in Turkey is as complexas the country itself. In the recentpast, journalists could be arrested by themilitary for writing stories that challengedthe “nationalistic view of the country”.Under the current government, formermilitary leaders are on trial accused ofplotting to overthrow the government,and media companies are being hit withhigh-stake penalties more reminiscent ofPutin’s Russia.As Turkey prospered economically,media conglomerates exploded. Programsshowcasing sophisticated urban lifestylesbecame fashionable, reflecting westernvalues, music and style. Advertising fedconsumer appetites and the pockets ofmedia owners including Turkish businessmanAydin Dogan, a major shareholder inDogan Group, owners of influential newspapersand television stations includingCNN-Turk, a Turkish language offshootof CNN owned jointly with Time Warner.Dogan was one of the liberal elite whosharply opposed the election of PrimeMinister Erdogan. As Erdogan’s governmentbecame more powerful so didDogan’s media conglomerate, setting upa tug of war reminiscent of Putin’s fightwith billionaire businessmen who got onthe wrong side of his government.Erdogan, like Putin, is fighting backwith questionable legal tactics designedto silence his detractors. The Tax Ministryhas imposed a $2.5 billion fine on theDogan Group—roughly equivalent to thevalue of the company—or what Doganclaims are bogus charges. The cost of thefine would essentially put Dogan Groupout of business.As Erdogan systematically shuts downhis detractors, many believe the only thingthat will stop him from silencing the powerfulmedia Dogan controls is the EU’sofficial criticism of his media policies. ButErdogan may believe that Turkey is tooimportant geopolitically for the EU to pullthe plug on his bid over a small thinglike freedom of the press.As the showdown continues Turkeyremains an extraordinary place, too goodfortheworldtolose.Freedomofthepressmay be the main influencer in ensuringTurkey remains secular and democraticrather than falling backward to the stagnationof their Ottoman past.Nancy Smith is Chair/CEO of NextMedia,a business consulting and marketingcompany. She may be reached by phoneat (905) 468-7774 or by e-mail atnsmith@nextmediacompany.com.BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 27

WAYNE ENSLocal mattersATV manager sent me a letter askingme to support their Local TVMatters campaign. I had to smile.In the 1980s that same station defendedits policy of pre-empting local commercialsfor national spots. The parentcompany had spent hundreds of thousandsof dollars training its national salesforce, while cutting the local sales forcesand local sales commissions. But now,local matters.Successful local broadcasters have fallenprey to consolidation by empires pursuingcritical mass.The cost to service the debt to buythose stations is far more than the localbroadcaster ever earned. The empire’sdozens of head office staff each earnmore than the independent broadcaster.The pursuit of critical mass and highermargins has lead to local advertisersnot being served as they were by localoperators.History is littered with the remains ofmassive empires which fell after becomingfat and weak.As broadcasting weakened from withinwe awaited a scapegoat for our failure.Then, hooray, a changing economy andthe Internet became our excuse for failure.The critical mass disease has spunout of control. Ever since departmentstore magnate John Wannamaker said, “Iknow half of my advertising dollars arewasted, I just don’t know which half”,advertisers had been looking for a lessexpensive way to talk to their customers.Now, global marketers talk to prospectsaround the world with new mediasuch as YouTube, Facebook and Twitter forfree. Of course, the hype surrounding newmedia has blinded them to the sky-rocketingcosts of human resources, computers,office space and other costs associatedwith participating in those “free” media.As I attend courses and read books onnew media, I again find myself smiling.In Twitterville, How Businesses Can Thrivein the New Global Neighborhoods, tweetsthat attract two or three thousand followersworldwide are held up as successes.National advertisers targeting a globalmarket relish talking to a few thousandprospects for free.But when you extrapolate those globalsuccesses to a typical local market of amillion people or less, 2,500 followersworldwide equates to a fraction of oneperson locally. A fraction of one personcan’t buy anything!Our pursuit of national mass haskilled the goose that laid the golden egg—yes, local matters! A local advertiser canincrease her sales dramatically talking toonly 2,500 people in her local market.Kevin Brown, General Sales Managerfor Bayshore Broadcasting, also muses atour missed local opportunities when hetells how he got into the business.He was a copywriter for a TV stationwhen invited to switch to sales and coverone of the towns in the outlying area.Management created a “pie in the sky”budget of $100,000, which managementdidn’t really expect him to achieve. Withno experience, the Yellow Pages as an accountlist, and no training, he sold morethan $350,000 back in 1986!When industry forecasters predictedthe death of AM radio, stations such as680 News and CFRB in Toronto realizedthat prediction was about national advertisersabandoning the AM band. They nowsell more local advertising than they eversold to national advertisers.Yellow directories know local matters,generating more local revenue than allnational and local broadcast revenuescombined. We have given our newest salespeople the Yellow Pages account list fordecades and concluded there is no localmoney, while we allow our best sales peopleto assemble the low-hanging-fruit lists.It’s a new age. Yellow pages are vulnerableto the same new economy andInternet pressures we are experiencing.The only question is, “Where will thosebillions of dollars go in the new mediaenvironment?”If we don’t take action now, formerYellow Page dollars will simply migrateto CanPages, Canada 411, Yellowpages.caor a host of other local online directoriesand web malls.Our research shows that upwards of72% of consumers who go to an onlinedirectory will click on the business theyhave heard of rather than click on the firstname that appears in the Google results.Are your sales people armed to educatelocal advertisers how your station can helpthem be the business these consumershave heard of?That same study revealed that nearly80% of local businesses have never seena radio or TV presentation!Wayne Ens is a Canadian broadcast salesconsultant. He may be reached atwayne@wensmedia.com or (705) 484-9993.28 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Keep theBroadcast DialogueSupplyGuide handyfor easy access.When you’re ready tobegin the search forspecific equipment orservices, this is yourcomplete and directreference point forcompanies, phonenumbers, addressesand web sites.Specific informationrequirements areenhanced in theDirectory section ofthe Broadcast DialogueWeb site at www.broadcastdialogue.comwith in-depth businessdescriptions andcontacts.The BroadcastDialogue SupplyGuideis an invaluable asset.DialogueBROADCASTTHESupplyGuideASSOCIATIONS/PROFESSIONALORGANIZATIONSBanff World Television Festival102 Boulder Cres., Suite 202Canmore AB T1W 1L2P: 403-678-1216info@achillesmedia.comwww.achillesmedia.comBritish Columbia Associationof Broadcasters (BCAB)President: Brad Phillipsbphillips@radio.astral.comInternational Conference ServicesP: 604-681-2153www.bcab.caBroadcast Educators Associationof Canada (BEAC)c/o Fanshawe College, 1460 Oxford St.London ON N5Y 5R6P: 519-452-4430www.beac.caBroadcast Executives Society (BES)2 Bloor St. W., Suite 100-170Toronto ON M4W 3E2P: 416-899-0370admin@bes.cawww.bes.caBureau de commercialisationde la radio du Québec2830, boul St-Martin Est, 2e ÉtageLaval QC H7E 5A1P: 514-528-0888www.bcrq.comCanadian Association of Broadcasters(CAB)700-45 O’Connor St.P.O. Box 627 Stn BOttawa ON K1P 5S2P: 613-233-4035cab@cab-acr.cawww.cab-acr.caCanadian Broadcast Standards CouncilPO Box 3265 Stn DOttawa ON K1P 6H8P: 1-866-696-4718/613-233-4607info@cbsc.cawww.cbsc.caCanadian Cable Systems Alliance447 Gondola Point Rd.Quispamsis NB E2E 1E1P: 506-849-1334info@ccsa.cable.cawww.ccsa.cable.caCanadian Communications Foundation131 Beecroft Rd., Suite 301North York ON M2N 6G9P: 416-221-7965www.broadcastinghistory.caCanadian Country Music Association(CCMA)30-B Commercial Rd.Toronto ON M4G 1Z4P: 416-947-1331country@ccma.orgwww.ccma.orgCanadian Film & TelevisionProduction Association151 Slater St., Suite 902Ottawa ON K1P 5H3P: 613-233-1444ottawa@cftpa.ca160 John St., 5th FloorToronto ON M5V 2E5P: 416-304-0280toronto@cftpa.ca600-736 Granville St.Vancouver BC V6Z 1G3P: 604-682-8619www.cftpa.caCanadian Music Week (CMW)5355 Vail CourtMississauga ON L5M 6G9P: 905-858-4747info@cmw.netwww.cmw.netCanadian Recording IndustryAssociation (CRIA)85 Mowat Ave.Toronto ON M6K 3E3P: 416-967-7272info@cria.cawww.cria.caBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 29

For complete company profiles check www.broadcastdialogue.comCanadian Women in Communications(CWC)67 Yonge St., Suite 804Toronto ON M5E 1J8P: 1-800-361-2978/416-363-1880cwcafc@cwc-afc.comwww.cwc-afc.comCARAS345 Adelaide St. W., 2nd FloorToronto ON M5V 1R5P: 416-485-3135info@carasonline.cawww.carasonline.caCentral Canada Broadcast Engineers(CCBE)102 Turtle PathLagoon City ON L0K 1B0P: 1-800-481-4649information@ccbe.cawww.ccbe.caChildren’s Miracle Network4220 Steeles Ave. W., Suite C18Woodbridge ON L4L 3S8P: 905-265-9750radio@cmn.orgwww.childrensmiraclenetwork.caCanadian Independent MusicAssociation—CIMA(formerly CIRPA)30 St. Patrick St., 2nd Fl.Toronto ON M5T 3A3P: 416-485-3152cima@cimamusic.cawww.cimamusic.caFACTOR30 Commercial Rd.Toronto ON M4G 1Z4P: 416-696-2215general.info@factor.cawww.factor.caNational Advertising BenevolentSociety (NABS)45 St. Clair Ave. W., Suite 903Toronto ON M4V 1K9P: 416-962-0446nabs@nabs.orgwww.nabs.orgNational Association of Broadcasters(NAB)1771 N Street N.W.Washington DC 20036 USAP: 202-429-5300nab@nab.orgwww.nab.orgNational Campus and CommunityRadio Association (NCRA/ANREC)325 Dalhousie, Suite 230Ottawa ON K1N 7G2P: 613-321-1440office@ncra.cawww.ncra.caNorth American BroadcastersAssociation (NABA)205 Wellington St. W.Suite 6c300Toronto ON M5V 3G7P: 416-598-9877contact@nabanet.comwww.nabanet.comOntario Association of Broadcasters(OAB)5762 Highway 7 EastPO Box 54040Markham ON L3P 7Y4P: 905-554-2730memberservices@oab.cawww.oab.caRadio Advisory Board of Canada(RABC)811-116 Albert St.Ottawa ON K1P 5G3P: 613-230-3261rabc.gm@on.aibn.comwww.rabc.ottawa.on.caRadio Marketing Bureau Inc.175 Bloor St. E.Suite 316, North TowerToronto ON M4W 3R8P: 416-922-5757info@rmb.cawww.rmb.caRadio Starmaker Fund372 Bay St., Suite 302Toronto ON M5H 2W9P: 416-597-6622info@starmaker.cawww.starmaker.caRTNDA Canada2175 Sheppard Ave. E.Suite 310Toronto ON M2J 1W8P: 416-756-2213info@rtndacanada.comwww.rtndacanada.comShaw Rocket Fund2421-37th Avenue N.E., Suite 210Calgary AB T2E 6Y7P: 403-750-4517info@rocketfund.cawww.rocketfund.caSMPTE3BarkerAve.White Plains NY 10601 USAP: 914-761-1100www.smpte.orgSMPTE Toronto SectionP: 416-237-0625www.smpte.caSOCAN Society of Composers Authorsand Music Publishers of Canada41 Valleybrook Dr.Toronto ON M3B 2S6P: 1-800-557-6226/416-445-8700www.socan.caTelevision Bureau of Canada Inc. (TVB)160 Bloor St. E., Suite 1005Toronto ON M4W 1B9P: 1-800-231-0051/416-923-8813tvb@tvb.cawww.tvb.caWestern Association of BroadcastEngineers (WABE)300-8120 BeddingtonBlvd. N.W., Suite 319Calgary AB T3K 2A8P: 403-630-4907info@wabe.cawww.wabe.caWestern Association of Broadcasters(WAB)171-5005 Dalhousie Dr.N.W., Suite 860Calgary AB T3A 5R8P: 877-814-2719info@wab.cawww.wab.caWomen in Film & Television (WIFT)110 Eglinton Ave. E., Suite 601Toronto ON M4P 2Y1P: 416-322-3430wift@wift.comwww.wift.comwww.canadianfilmmaker.comWomeninFilmandTelevisionVancouver (WIFTV)462-411 Dunsmuir St.Vancouver BC V6B 1X4P: 604-685-1152info@womeninfilm.cawww.womeninfilm.caCONSULTANTS19 FB Inc.27 Terry FoxBreckenridge QC J0X 2G0P: 819-684-191919belisle@videotron.ca2M Communications(Strategic communications andmarketing planning, public relations)B1-1855 West 10th AvenueVancouver BC V6J 2A8P: 604-714-1203www.2MCommunications.ca58Ninety Inc.(Assists clients to allocate their resourceseffectively in selecting an optimal mediaand channel mix)1915 Danforth Ave.Toronto ON M4C 1J5P: 416-693-9200info@58ninety.comwww.58ninety.com30 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

9PointMedia(Radio management, programming, sales)1-9840 Third St.Sidney BC V8L 3A7P: 250-886-54451844@37.comAflalo Media Inc.(We work with ourclientstodevelopsolutions & provide insight that assists inbusiness development & growth. Specialtiesinclude: advertising, broadcast syndication,IT solutions &marketing consulting.)3484 Sources Blvd., Suite 324Montreal QC H9B 1Z9P: 1-866-923-5256www.aflalo.comAiden Hibbs Voice Imaging(Coaching on air talent, voice trackingand commercial production services)PO Box 701Bay Roberts NL A0A 1G0P: 709-589-5949aidenhibbs@yahoo.caAlbright & O’Malley CountryConsulting/RadioIQ(Country & ClassicCountry radio formats)7699 Fletcher Bay Rd. N.E.Bainbridge Island WA 98110 USAP: 206-498-6261RadioConsultJ@aol.com9 Desmet Ave.Milltown NJ 08850 USAP: 732-937-5757RadioConsultJ@aol.comwww.albrightandomalley.comAllen Telecom Consultants(Telecommunications policy)6 Silver Ave.Toronto ON M6R 1X8P: 416-535-8916Andy McNabb & Company(Million dollar sales increases—literally guaranteed.)14 Westdale Dr.St. Catharines ON L2S 2R8P: 905-704-0239AVP Inc.(Marketing services company specializingin electronic and event marketing)541 Brant St., Suite 8Burlington ON L7R 2G6P: 905-206-1304avp@avpinc.cawww.avpinc.caBarn Ventures(Consultants and investors in media andtechnology, specializing in Internet strategy,early-stage and start-up ventures)21 Chace Hill Rd.Sterling MA 01564 USAP: 978-733-1457Bill Wilson Music Services(Programming)18 Sunnydale Dr.Etobicoke ON M8Y 2J3P: 416-234-8640www.djwildbill.homestead.comBohn & Associates Media(Full-service media consultancy—See SparkNet Communications)Braide Media Inc.(Full service multimedia consulting)1350 Sheerbrooke St. W., Suite 920Montreal QC H3G 1J1P: 514-629-2399Broadcast Services Solutions267 Lloyd Ave.Newmarket ON L3Y 5L4P: 647-400-2030Bull Sheet(Radio show prep servicegeared to morning shows)41 Main St.Port Dalhousie ON L2N 4T6P: 905-937-0610bullmail@TheBullSheet.comwww.TheBullSheet.comByrnesMedia(Full service media consultancy)2289 Fairview St., Suite 315Burlington ON L7R 2E3P: 1-866-332-1331/905-332-1331info@byrnesmedia.comwww.byrnesmedia.comCardozo Policy Consulting(Research, analysis, writing, facilitation)96 First Ave.Ottawa ON K1S 2G4P: 613-563-1927CMN / Giant Step Inc.(Marketing consulting agency,specializing in interactive media)406 Spadina Ave.Toronto ON M5T 2G7P: 416-596-0800info@giantstep.cawww.giantstep.caCommunications Management Inc.(Consultants in media economics)404 Laidlaw Blvd.Winnipeg MB R3P 0K7P: 204-885-7937Communications Media inc.(Regulatory affairs, strategic planning,corporate development, and financingof television, film and new media)120, av SunnysideMontreal QC H3Y 1E4P: 514-484-3206robertarmstrong@videotron.caCONNECTUS Consulting Inc.(Policy research, analysis and writing;strategic planning and facilitation)251 Loretta Ave. S.Ottawa ON K1S 4P6P: 613-729-8892Creative Technology Associates(Marketing, media relations, consultingand creative project management for thetechnology business sector)819 West Arapaho Rd., Suite 24B-107Richardson TX 75080 USAP: 972-644-0232www.CreativeTechAssoc.comCRMforMediaSales Inc.(Focused on helping media companies acquire& implement cutting edge technology)35 Halford Ave.Toronto ON M6S 4G1P: 416-762-6026www.crmformediasales.comCue Two Communications(Media)PO Box 8Dunvegan ON K0C 1J0P: 613-527-2166www.linney.caDaybreak Communications(Campaign and project management)1193 Potters Wheel Cres.Oakville ON L6M 1J3P: 416-704-1753www.daybreakcommunications.comDeCourcy Communications(Media; voice work)Toronto ONP: 416-694-5271info@pauldecourcy.comwww.pauldecourcy.comDemiurgic(Public relations writing services)3-20 Shires LaneEtobicoke ON M8Z 6E1P: 416-927-1104DiversiPro Inc.(Specializing in a range of services indiversity and inclusion management)28 Crayford Dr.Toronto ON M1W 3B6P: 416-461-6895www.diversipro.comDumouchel Communications Inc.(Regulatory affairs, distribution, revenueand value strategies, business planningand business financing)522, rue CasgrainSaint-Lambert QC J4R 1G7P: 450-672-0113BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 31

For complete company profiles check www.broadcastdialogue.comEarnscliffe Strategy Group(Government affairs andstrategic communications)46 Elgin St., Suite 200Ottawa ON K1P 5K6P: 613-563-4455www.earnscliffe.caENS Media Inc.(Management, advertising andsales consultants and trainers)38 Old Indian TrailLagoon City ON L0K 1B0P: 705-484-9993www.wensmedia.comEntertainment–Media Consulting Inc.(Bilingual global marketing training;strategic planning and labour expertise)1172 Queen St. E.Toronto ON M4M 1L4P: 416-466-3532Flycatcher Communications Inc.(Strategic planning, facilitation,corporate writing and brand strategy)5930 Cody PlaceNanaimo BC V9V 1J7P: 250-729-9495www.flycatcher.caFockler Consulting(Regulatory affairs, broadcasting)47, de CharnyGatineau QC J8R 2A3P: 613-266-7917Geller Media International(Broadcast programming)666 West End Ave., Suite 11MNew York NY 10025 USAP: 212-580-3385www.gellermedia.comHal Doran Associates(Broadcast; media)242 Westhaven Cres.Ottawa ON K1Z 7G3P: 613-725-3521haldoran@haldoran.comHarding International & Associates Inc.(Business Leadership. CorporateIntelligence Awareness. CareerTransition. Key Note Talks)30 Roden PlaceToronto ON M5R 1P5P: 416-962-6700staycool@web.cawww.HardingIntl.comHeather Suttie & Associates(Business development andmarketing consulting)1331 Bay St., Suite 803Toronto ON M5R 2C4P: 416-964-9607www.heathersuttie.caIan McNeil Real Media(Communication/PR/Media Training)3498 East Lake AinslieWhycocomagh NS B0E 3M0P: 902-258-2681Isotope Conseil Inc.(Executive coaching andbusiness strategy consulting)2120 RocklandMont Royal QC H3P 2Z1P: 514-861-0222James B. Macdonald(Strategic, structural and regulatoryprojects within the broadcasting sector)32 Normandale Cres.Toronto ON M2P 1M8P: 416-229-9814Janik Media(Programming and research, all formats)66 Joseph St.Brampton ON L6X 1H8P: 905-454-3865www.lizjanik.comJarex Communications(Media strategy and management)4418 West 5th AvenueVancouver BC V6R 1S5P: 604-222-4661Jeff Guy Consulting(Media)4WestburyGroveLondon ON N6J 3E1P: 519-686-0137Joint Communications Corp.(Market research,cluster strategy,radio and television)1359 Stillson Rd.Fairfield CT 06824 USAP: 203-227-9533parikhal@aol.comwww.gomediafix.comKroeger Media Inc.(Full service broadcasting consultancy)38 Kingscrest Dr.La Salle MB R0G 0A1P: 204-736-3820www.kroegermedia.comLe Groupe CIC(Broadcasting, telecommunications,cultural industries)30, chemin des TrillesLaval QC H7Y 1K2P: 514-983-4869www.groupecic.caLevel Ten Communications(Media & public relations, corporate communications,web management & design)10 Flerimac Rd.Scarborough ON M1E 4A9P: 416-284-4932www.leveltencommunications.com32 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Logan Strategy Inc.(Regulatory, strategic planning, facilitation)6251 Ravine WayOttawa ON K1C 7G1P: 613-830-9403www.loganstrategy.caM. Powers Communications(Strategic communications.Brand management)The Brainstorm Group Bldg., 191 Niagara St.Toronto ON M5V 1C9P: 416-767-8692Margo Bates Publicity Inc.(Public relations andmarketing communications)Ocean Park RPO, Box 45019Surrey BC V4A 9L1P: 604-536-9501mbpr@shaw.cawww.margobatespr.comMcCormick Telecom Consulting Ltd.2558 Colwood Dr.North Vancouver BC V7R 2R1P: 604-817-6532mccormicktelecom@telus.netMcGrath Communications Inc.(Imaging, voiceovers)67 Warwick Ave.Ajax ON L1Z 1L6P: 416-876-3945info@johnsvoice.comwww.johnsvoice.comMcVayMedia&McVaySyndication(Broadcast radio consultants)32818 Walker Rd., Suite 293Avon Lake OH 44012 USAP: 440-933-0440McVayMedia@aol.comwww.McVayMedia.comMedia Asset Capital1565 The Grange Side Rd.Caledon ON L7C 0E6P: 905-838-0992Mediac Inc.(Accessible media research & consulting firm)2 Laird Dr., P.O. Box 51 Stn. RToronto ON M4G 3Z3P: 416-488-9521www.mediac.caMediaIntelligence Inc.(Recruitment, training andcareer management services)1061 Bathurst St., Suite 200Toronto ON M5R 3G8P: 416-533-6788www.mediaintelligence.caMeeker Media Inc.(Marketing and communications counsel)24 Cliffside Ave.Conception Bay South NL A1W 4G7P: 709-834-5456Mike Cleaver Broadcast Services(News and engineering)202-1815 Cornwall Ave.Vancouver BC V6J 1C6P: 604-417-6556mikecleaver@gmail.comMomentum Media Marketing Inc.(Full service media marketingcompany helpingbroadcasters, networks,and B2Bs market and selltheir media brands toaudience, stations, and advertisers.)220-196 West 3rd AvenueVancouver BC V5Y 1E9P: 604-872-8900www.MomentumMediaMarketing.comMOODSWING MEDIA inc.(Radio sales)6513 Wellwood St.Greely ON K4P 1G2P: 613-299-5200www.moodswingmedia.caNextMedia(Marketing andbusiness consulting)377 Johnson St., PO Box 583Niagara On The Lake ON L0S 1J0P: 905-468-7774info@nextmediacompany.comwww.nextmediacompany.comNoll & Associates Management Services(Media sales training& performance)2255B Queen St. E.Suite 824Toronto ON M4E 1G3P: 416-817-0098www.nollmedia.comNordicity Group Ltd.(Consulting to communications andmedia companies with business andtechnology solutions)533 College St., Suite 404Toronto ON M6G 1A8P: 416-657-2521www.nordicity.comNovak and Associates Strategic Sales Inc.(Sales and customer service training)2391 Central Park Dr., Suite 903Oakville ON L6H 0E4P: 204-797-3939www.novaksalesskills.comNRS Media (Canada) Ltd.(Performance based media sales initiatives)3385 Harvester Rd., Suite 230Burlington ON L7N 3N2P: 1-866-678-5900/905-333-5900www.nrsmedia.comOlsen Enterprises(Business planning, financial analysis andmarket research for the broadcast, satelliteand DTV market sectors)529 Rivershore Cres.Gloucester ON K1J 7Y8P: 613-747-9674Paris Media Management(Management, sales andmarketing advice)113 Castlewood Rd.Toronto ON M5N 2L3P: 416-487-1813Paul Monty Communications(Regulatory, strategic planning)725 GrantLongueuil QC J4H 3J5P: 450-616-7929www.paulmonty.comPeter Fleming Consulting(Regulatory)86 County Rd. 15Demorestville ONK0K 1W0P: 613-853-5003Phantom Productions(Consulting for radio andtelevision; commercial voicing)135 Cedar Glen Rd.Winnipeg MB R3Y 1R2P: 204-488-0652www.phantomproductions.caPlanet3 Communications Ltd.(Communications; PR)103 Avenue Rd., Suite 612Toronto ON M5R 2G9P: 416-922-4459www.planet3com.netRayCom(Broadcast and telecom services)903-108 Street N.W.Edmonton AB T6J 6J3P: 780-907-5077Rothschild & Co.(Broadcast)67 Farnham Ave.Toronto ON M4V 1H6P: 416-801-9701Sapphire Leadership Inc.(Proven approach in strategic changeprojects, incl. broadcast production,media asset mgt., broadcast mgt.,customer relationship mgt.)P.O. Box 2310Richmond Hill ON L4E 1A5P: 416-918-4161info@sapphiremyst.comwww.sapphiremyst.comSearchlight Recruitment(Recruitment)2 St. Clair Ave. E., Suite 800Toronto ON M4T 2T5P: 416-645-3776www.searchlightcanada.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 33

For complete company profiles check www.broadcastdialogue.comSinclair Media Inc.(Programming, business planning,talent coaching, format consulting,MusicMaster Canada Sales)12 Maplewood Dr.Whitby ON L1N 7A5P: 905-665-1220Solutions Communications(Marketing communications and education)33 Rossmore Rd.Toronto ON M6G 2M6P: 416-516-2865susanosolutions@yahoo.caSparkNet Communications L.P.(Full-service mediaconsultancy)1770 Burrard St.Suite 290Vancouver BC V6J 3G7P: 604-736-8199info@sparknetcommunications.comwww.sparknetcommunications.comStorytime(Writing services)526 Crawford St.Toronto ON M6G 3J8P: 416-538-8045www.storytime.netTerra Terra Communications(Development of specialty channels,agent for foreign channels)645 Wellington, Suite 218Montreal QC H3C 1T2P: 514-844-3566info@terraterra.cawww.terraterra.caThe Jetset Media Workshop(New business developmentprograms for radiostations looking toattract new advertisersand management of creative services)London ONP: 519-854-8252info@soundbait.comwww.soundbait.comThe Radio Store(Broadcast creative)33 Hazelton Ave., Suite 414Toronto ON M5R 2E3P: 1-888-367-2346doradio@total.netThe Vision Company(Sales training, marketing, Internet TV)Box 1418Cochrane AB T4C 1B4P: 403-804-2064info@georgegonzo.comTodd Wallace & Associates(Programming, marketing/promotion)6109 W. Donald Dr.Glendale AZ 85310 USAP: 623-362-8633tw3tw3@aol.comTomik inc.(Strategic sales and marketing)2-20ShiresLaneToronto ON M8Z 6E1P: 416-722-1164Tomorrow’s Solutions(Broadcast managementand sales)515 Riverside Dr. W.Suite 1502Windsor ON N9A 7C3P: 519-258-6366T4SOLUTION@aol.comTwo Red Chairs—Leadership Coaching(Executive coaching for the media industry)2GwendolenAve.Toronto ON M2N 1A2P: 416-229-9494info@tworedchairs.cawww.tworedchairs.caTwo Solitudes Consulting(Consulting, research, analysis andtraining services in the area oftraditional and new media)60 Osborne Ave.Toronto ON M4E 3B2P: 647-477-6187ViewFromtheDuckPondInc.(Marketing, strategy,communications)1164 Duck Pond Rd., RR 2Lakefield ON K0L 2H0P: 705-875-1844mediaguy@theduckpond.tvVortex Mobile(Mobile marketing)411 Richmond St E., Suite 308Toronto ON M5A 3S5P: 416-483-9934info@vortexmobile.cawww.vortexmobile.caCONSULTANTS—TECHNICALAccenture(Technology, management)5450 Explorer Dr., Suite 400Mississauga ON L4W 5M1P: 416-641-5000www.accenture.comAdvanced Broadcast Cabling(Cable management and installation services)Vancouver BCP: 604-808-7283info@advancedbroadcastcablingwww.advancedbroadcastcabling.comAdvanced Technical Services(Technical services)Box 758Squamish BC V8B 0A6P: 604-892-1507Advanced Transmission Solutions(Engineering consulting: AM, FM,TV, DAB, microwave and satellite)4920, rue des BouleauxSainte-Catherine QC J5C 1L2P: 514-946-5281inquiry.ats@sympatico.caAflalo Media Inc.(Technology andbroadcast consultingfirm)3484 Sources Blvd., Suite 324Montreal QC H9B 1Z9P: 1-866-923-5256www.aflalo.comAirwaves Technical Services(Providing technical solutions, systemsdesign; and installation services)3 Havenridge Cres.London ON N6H 4L5P: 519-657-4532airwaves.tech@sympatico.caBDMComm(Engineering)2696 Regina St.Ottawa ON K2B 6Y1P: 613-820-3207bdm@bdmcomm.caBroadcast Equipment&ServicesBrokerage(Technical services; to link broadcastcompanies to other broadcast companiesin the request of services and equipment)122 Jordan Dr.Orangeville ON L9W 4W4P: 416-428-1090info@broadcastbrokerage.comwww.broadcastbrokerage.comBruce Carnegie(Broadcast engineer)35 Widdicombe Hill, Suite 906Toronto ON M9R 1B2P: 416-619-0853bcj1carnegie@sympatico.caCocos & Keeling Inc.(Broadcast television operationsand project management)115 George St., Suite 609Oakville ON L6J 0A2P: 416-804-3929www.cocos.tvCommunications ResearchCentre Canada(Applied and basic research incommunications and related technologies)3701 Carling Ave., PO Box 11490 Stn HOttawa ON K2H 8S2P: 613-991-3313info@crc.gc.cawww.crc.caD. H. Macaulay Eng.(Broadcast engineering)688 Main34 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Hudson QC J0P 1H0P: 450-458-4746D.E.M. Allen & Associates Ltd.(Broadcasting-Communications systems AM,FM, TV, DRB, MMDS, LMCS, Microwave,Safety Code 6, equipment type approvals)130 Cree Cres.Winnipeg MB R3J 3W1P: 204-889-9202www.dema.mb.caSee our ad on this pageFirmin & Associates(Technical consultations for studio & transmitterproject design and management)102 Turtle PathBrechin ON L0K 1B0P: 705-484-5627Fox Group Telecom Consulting(Consultants & analysts intelecommunications & IT; technologyconsulting in wireless and VoIP)5022 Herald Rd.Mount Albert ON L0G 1M0P: 905-473-3369www.foxgroup.caG.S. Broadcast Technical Services Ltd.(Comprehensivebroadcast facilitydesign, project management and installation)942 Blyleven Blvd.Mississauga ON L5V 2G5P: 905-814-7902www.gsbts.comGroup One Acoustics Inc.(Acoustics)1538 Sherway Dr.Mississauga ON L4X 1C4P: 905-896-0988goainc@bellnet.caGrundy Telcom Integration Inc.(Turnkey project integration, technicalservices, broadcast products)5035 North Service Rd., Unit D7Burlington ON L7L 5V2P: 905-331-8501www.grundytel.comHahn Broadcast Engineering(Engineering & technology, broadcast)P.O. Box 145King City ON L7B 1A4P: 905-833-5141Haron Enterprises Canada(Specializing in both the operationalaspects of running a television programserviceaswellasconsultingonbroadcastdesign and technologies)7 Saunders LaneThornhill ON L3T 5K3P: 416-727-8295broadcast@haronenterprises.comwww.haronenterprises.comHN Telecom Inc.(Engineering/technology)20130 Grade Cres.Burnaby BC V3A 4J6P: 604-294-3401contact@hntelecom.comwww.hntelecom.comHP Services(Consulting, planning,turnkey installation, repairsandcalibration,studioandtransmitter maintenance)46 Kings College Rd.Thornhill ON L3T 5J7P: 905-889-3601hps2@rogers.comwww.hpservices.caJ. Sluymer Technical Services(Engineering)3605 Townline Rd.Grassie ON L0R 1M0P: 905-643-1364ve3ej@rac.caJohn McCloy(Engineering/Technology)19 Sovereign Ave.Dundas ON L9H 5Z8P: 905-517-8309jsmccloy@cogeco.caKENSAR Telecommunications Ltd.(AM, FM, TV and telecommunications engineering,design and project management)4852 Vista PlaceWest Vancouver BC V7W 3E7P: 604-925-8000KeySat Systems Inc.(Specializing in satellite, DTV, projectmanagement and systems integration)25 Owlshead Rd.Munster ON K0A 3P0P: 613-838-3319KTC Technology Ltd.(KTC Technology Ltd providesengineering servicesfor radio stations.Additionally, KTC providesdesign and sales of broadcast software.)68 Woodstock Dr.Sherwood Park AB T8A 4C3P: 780-417-7797info@ktctech.comwww.ktctech.comM J Telecom Services Inc.(Tower lighting installation andmaintenance, technical services)18 Meadowview PointSherwood Park AB T8H 2E7P: 780-887-0548Mesa Broadcast Mechanics Ltd.(Radio broadcast studio/transmitter sitedesign, construction and maintenance)PO Box 34040 WestbrookCalgary AB T3C 3W2P: 403-540-0212mesa@nucleus.comMizan Technology Group(Custom design of digital audioproducts and PC-audio workstations)4325 Steeles Ave. W., Unit 913North York ON M3N 1V7P: 905-738-0242www.mizantechnology.comMontana Engineering Inc.(Engineering & project managementservices to the television industry)880 Wildrush PlaceNewmarket ON L3X 1L7P: 905-895-7723info@montanaeng.comwww.montanaeng.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 35

P. Mundie & Associates(Engineering)14 Westwood Dr.Hudson QC J0P 1H0P: 514-488-9581PEG Corp.(Technical and business consultantsfor engineering, operations, strategyand project management)6965 Barker St.Niagara Falls ON L2G 1Z5P: 416-385-3455Pierre Labarre & Associates Ltd.(Broadcast consulting engineers)420, Notre-DameSt-Lambert QC J4P 2K4P: 450-672-7813www.labarre.caRadio/Vision Systems(Broadcast engineering contracting)347 Vances Side Rd., RR#1Dunrobin ON K0A 1T0P: 613-832-2860RAM Broadcast Systems(Broadcast radio studiodesign and installation;custom broadcast furniture;supply and installationof automationsystems; audio over IP networks; mixingand routing systems; intercom systems;video for radio Internet systems.)92 Caplan Ave., Suite 255Barrie ON L4N 0Z7P: 800-779-7575sales@ramsystemsonline.comwww.ramsystemsonline.comBox 277Wauconda IL 60084 USAP: 800-779-7575sales@ramsystemsonline.comwww.ramsystemsonline.comRon Paley Broadcast(Specializing on your radiostations’ automation, console,routers, processors and solutionsneeds. Representativeof Wheatstone, Vorsis andPro-Racks Computers)39 Bethune WayWinnipeg MB R2M 5J9P: 204-480-0429/1-866-460-3119www.ronpaleybroadcast.comShel-Bar Electronic Industries Ltd.(Design, installation, maintenanceand sales services; training)2165-41st Avenue N.E.Calgary AB T2E 6P2P: 403-275-7762info@shel-bar.comwww.shel-bar.comSpectrum Expert inc.(Full range of services from preparingFor complete company profiles check www.broadcastdialogue.comengineering briefs for licensing toimplementation of the project)4371, rue GrahamPierrefonds QC H9H 2B9P: 450-982-1652www.spectrumexpert.caStauffer Technical Services(Engineering/technology)1193 Swan St.Ayr ON N0B 1E0P: 519-632-7566stauffer@sentex.netStorm Communications(International IT and wireless broadcastdevices; freelance photography andradio/TV stock photography)2263 Redbud Lane, Suite 115Vancouver BC V6K 4V7P: 604-228-0644Tetsuo Yoshino Broadcast &Communication Consulting(Technical applications/onsitesupervision for FM, MW,DTV transitional and final)17 Somerside Close S.W.Calgary AB T2Y 4G7P: 403-993-1936tyoshino@shaw.caThe Delarson Group Inc.(Acoustic consulting for recordingstudios, radio, TV and performance)946 Lawrence Ave. E., PO 47510Don Mills ON M3C 3S7P: 416-449-9808www.delarson.comThomas Young & Associates4 Quain Rd.Chelsea QC J9B 1H5P: 819-827-3550Transitron Inc.(Consultation, d’installation et deformation technique en radiodiffusion)Boucherville QCP: 450-655-9721www.transitron.comValhalla Systems(Engineering/Technology)PO BOX 158, Suite 203, 992 Dorman Rd.Bowen Island BC V0N 1G0P: 604-947-2196Varcon Inc.(Tower engineering, inspectionand project management)56 Avonlea Court, Suite 100Fredericton NB E3C 1N8P: 506-454-3233262-4664 Loughheed HighwayBurnaby BC V5C 5T5P: 604-297-0551237 Mapleview Dr. E., Suite 1Barrie ON L4N 0W5P: 705-734-36681-99 Main St.Dartmouth NS B2X 1R4P: 902-462-3237info@varcon.cawww.varcon.caWayne A. Stacey & Associates Ltd.(Engineering/Regulatory)2145 Hubbard Cres.Ottawa ON K1J 6L3P: 613-745-9151Yves R. Hamel & Associates Inc.(Technical and Engineering)424 Guy St., Suite 102Montreal QC H3J 1S6P: 514-934-3024telecom@yrh.comwww.yrh.comEDUCATIONAlgonquin College1385 Woodroffe Ave.Ottawa ON K2G 1V8P: 613-727-4723www.algonquincollege.comAssiniboine Community College1430 Victoria Ave. E.Brandon MB R7A 2A9P: 1-800-862-6307www.assiniboine.netAthabasca University1UniversityDr.Athabasca AB T9S 3A3P: 1-800-788-9041www.athabascau.caBritish Columbia Instituteof Technology (BCIT)3700 Willingdon Ave.Burnaby BC V5G 3H2P: 604-432-8863broadcast@bcit.cawww.bcit.ca/business/broadcastCamosun College3100 Foul Bay Rd.Victoria BC V8P 5J2P: 250-370-3550www.camosun.bc.caCanadian Film Centre (CFC)2489 Bayview Ave.Toronto ON M2L 1A8P: 416-445-1446www.cfccreates.comCanadore College100 College Dr., Box 5001North Bay ON P1B 8K9P: 705-474-7600info@canadorec.on.cawww.canadorec.on.caCapilano University2055 Purcell Way36 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

North Vancouver BC V7J 3H5P: 604-986-1911www.capilanou.caCentennial CollegePO Box 631 Stn AScarborough ON M1K 5E9P: 416-289-5300www.centennialcollege.caCollegeOfSportsMedia115 George St.Toronto ON M5A 2N4P: 416-800-0403info@collegeofsportsmedia.comwww.collegeofsportsmedia.comConestoga College299 Doon Valley Dr.Kitchener ON N2G 4M4P: 519-748-5220www.conestogac.on.caConfederation College1450 Nakina Dr., PO Box 398Thunder Bay ON P7C 4W1P: 807-475-6110www.confederationc.on.caFanshawe College1001 Fanshawe College Blvd.PO Box 7005London ON N5Y 5R6P: 519-452-4430www.fanshawec.caHumber College—School of Media Studies205 HumberCollege Blvd.Etobicoke ON M9W 5L7P: 416-675-6622enquiry@humber.on.cawww.humberc.on.caLethbridge College3000 College Dr. S.Lethbridge AB T1K 1L6P: 403-320-3256www.lethbridgecollege.ab.caLoyalist CollegeP.O. Box 4200Belleville ON K8N 5B9P: 613-969-1913www.loyalistc.on.caMohawk College135 Fennell Ave. W., PO Box 2034Hamilton ON L8N 3T2P: 905-575-1212www.mohawkcollege.caMount Royal University4825 Mount RoyalGate S.W.Calgary AB T3E 6K6P: 403-440-6901www.mtroyal.ab.caNational Screen Institute Canada (NSI)141 Bannatyne Ave., Suite 400Winnipeg MB R3B 0R3P: 204-956-7800info@nsi-canada.cawww.nsi-canada.caNiagara College Canada300 Woodlawn Rd.Welland ON L3C 7L3P: 905-735-2211www.broadcasting.niagarac.on.caNorthern Alberta Instituteof Technology (NAIT)11762-106 St.Edmonton AB T5G 2R1P: 780-471-7400www.nait.ab.caRed Deer College100 College Blvd.Red Deer AB T4N 5H5P: 403-342-3300www.rdc.ab.caRyerson University350 Victoria St.Toronto ON M5B 2K3P: 416-979-5000www.ryerson.ca/journalismSAIT1301-16 Avenue N.W.Calgary AB T2M 0L4P: 403-284-7248http://broadcast.sait.caSeneca @ York70 The Pond Rd.Toronto ON M3J 3M6P: 416-491-5050scainfo@senecac.on.cahttp://scaweb.senecac.on.caSheridan College1430 Trafalgar Rd.Oakville ON L6H 2L1P: 905-845-9430infosheridan@sheridaninstitute.cawww.sheridanc.on.caUniversity of King’s6350 Coburg Rd.Halifax NS B3H 2A1P: 902-422-1271www.ukings.ns.caYork University Faculty of Fine Arts4700 Keele St.Toronto ON M3J 1P3P: 416-736-5136finearts@yorku.cawww.yorku.ca/fineartsGOVERNMENTCanadian Heritage15 Eddy St.Gatineau QC K1A 0M5P: 1-866-811-0055www.pch.gc.caCRTCOttawa ON K1A 0N2P: 1-877-249-2782www.crtc.gc.caCRTC Central OfficeLes Terrasses de la Chaudière1, Promenade du PortageGatineau QC J8X 4B1P: 1-877-249-2782www.crtc.gc.caCRTC British Columbia580 Hornby St., Suite 530Vancouver BC V6C 3B6P: 604-666-2111www.crtc.gc.caCRTC Alberta10405 Jasper Ave., Suite 520Edmonton AB T5J 3N4P: 780-495-3224www.crtc.gc.caCRTC Saskatchewan2220-12th Avenue, Suite 620Regina SK S4P 0M8P: 306-780-3422www.crtc.gc.caCRTC Manitoba275 Portage Ave., Suite 1810Winnipeg MB R3B 2B3P: 204-983-6306www.crtc.gc.caCRTC Ontario55 St. Clair Ave. E., Suite 624Toronto ON M4T 1M2P: 416-952-9096www.crtc.gc.caCRTC Quebec205VigerAve.W.,Suite504Montreal QC H2Z 1G2P: 514-283-6607www.crtc.gc.caCRTC Nova Scotia99 Wyse Rd., Suite 1410Dartmouth NS B3A 4S5P: 902-426-7997www.crtc.gc.caIndustry Canada300 Slater St.Ottawa ON K1A 0C8P: 1-800-328-6189info@ic.gc.cawww.ic.gc.caTelefilm Canada360 St-Jacques St., Suite 600Montreal QC H2Y 4A9P: 514-283-6363info@telefilm.gc.cawww.telefilm.gc.caBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 37

MANUFACTURERS,SUPPLIERS360 Systems(Audioandvideosolutionssuchasmultichannelvideo servers in either SD or HD31355 Agoura Rd.Westlake Village CA 91361 USAP: 818-991-0360info@360systems.comwww.360systems.com4D Sales & Marketing(Independent Manufacturers’ Repfor broadcast and AV solutions; Batko,Digital Projection Inc, Full MentalJacket, Orad, ProDisplay, Winsted)53 Albert St.Waterloo ON N2L 3S1P: 519-501-6208A/C D/C Power Systems Inc.(Power systems)4620 Manilla Rd. S.E., Unit 71Calgary AB T2G 4B7P: 403-243-5552Advanced Design Corporation(Doppler weather radars)1169 West 2nd StreetBloomington IN 47403 USAP: 812-333-1922www.doprad.comAdvanced Tower Services(Design, manufacture, supply andinstallation of communication towers)54 Mill St. W.Milverton ON N0K 1M0P: 519-595-3500www.advanced-tower.comAEQ Broadcast(Equipment, automation systemsand production systems for radio,TV and multimedia)4121 S.W. 47 Avenue, Suite 1303Fort Lauderdale FL 33314 USAP: 954-581-7999sales@aeqbroadcast.comwww.aeqbroadcast.comAirdate Traffic Services Ltd.(Duplication and distribution ofradio and TV commercials)629 Adelaide St. W.Toronto ON M6J 1A8P: 416-703-5451www.airdate.caAJA Video Systems Inc.(Digital video interface, conversionand desktop solutions)180 Litton Dr.Grass Valley CA 95945 USAP: 530-274-2048sales@aja.comwww.aja.comAldeaVision Solutions Inc.(Global services network offeringFor complete company profiles check www.broadcastdialogue.combroadband video connectivity)8550, Cote de LiesseSt-Laurent QC H4T 1H2P: 514-344-5432www.aldeavision.comAlgolith Inc.(Video processing solutions for digital video)400 IsabeyMontreal QC H4T 1V3P: 514-335-9867www.algolith.comAll Electric / ProfessionalAudio Equipment(Over 100 lines of audio products)487 Cariboo Cres.Coquitlam BC V3C 4X6P: 1-800-567-8322/604-945-5651allelectricproaudio@shaw.caAlliance Corporation(Passive material for broadcast or telecommunicationssites; cable mgt. programs)2660 Meadowvale Blvd.Mississauga ON L5N 6M6P: 905-821-4797www.alliancecorporation.caAmberFin USA(Production encoding, mastering, qualitycontrol and repurposing software)7590 N Glenoaks Blvd., Suite 101Burbank CA 91504 USAinfo@amberfin.comwww.amberfin.comAMD(Visual processor technologies)1 Commerce Valley Dr. E., Mailstop: PR-2SMarkham ON L3T 7X6P: 905-882-2600www.amd.comAmplis Foto(Photographic products)22 Telson Rd.Markham ON L3R 1E5P: 905-477-4111info@amplis.comwww.amplis.comAnixter Inc.(Electrical and electronicwire and cable)200 Foster Cres.Mississauga ON L5R 3Y5P: 905-568-8999www.anixter.caAnnex Pro(Audio and video products)220-49 Dunlevy Ave.Vancouver BC V6A 3A3P: 1-800-682-6639/604-682-6639www.annexpro.comAnton/Bauer Inc.(Batteries and chargers forvideo and film cameras)14 Progress Dr.Shelton CT 06484 USAP: 203-929-1100www.antonbauer.comApplied Electronics Limited(Designers, suppliersand integrators ofhigh-end audio-visualand broadcast systemstechnology)5170-B Timberlea Blvd.Mississauga ON L4W 2S5P: 905-625-4321AEL.toronto@appliedelectronics.comwww.appliedelectronics.comSee our ad on page 98573 Commerce CourtBurnaby BC V5A 4N5P: 604-439-7228AEL.vancouver@appliedelectronics.com11442 Winterburn Rd. (215 Street)Edmonton AB T5S 2Y3P: 780-462-8275AEL.edmonton@appliedelectronics.com1815-27th Avenue N.E., Unit 3Calgary AB T2E 7E1P: 403-291-5143AEL.calgary@appliedelectronics.com7715, boul Henri-Bourassa OuestSt-Laurent QC H4S 1P7P: 514-333-3324AEL.montreal@appliedelectronics.comArcom(Traps and filters for cable television;predictive maintenance-Xcor Hunter)185 Ainsley Dr., PO Box 6729Syracuse NY 13217 USAP: 800-448-1655www.arcomlabs.comArctic Palm Technology Inc.(Software packages and media servicesfor the broadcast media)11 Camelot Cres.London ON N5V 3L4P: 519-452-0002www.arcticpalm.comATX Networks(Products from the headend to the homeincluding RF filters, signal managementequipment, headend and MDU amplifiers,transmitters/receivers)501 Clements Rd. W., Suite 1Ajax ON L1S 7H4P: 905-428-6068support@atxnetworks.comwww.atxnetworks.comAudemat(Monitoring units for AM, FM, HDRadio, DVB, analog TV and ATSC)19595 N.E. 10th Avenue, Suite AMiami FL 33179 USAP: 305-249-3110ussales@audemat.comwww.audemat.com38 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Audio Operations Ltd.(Pro audio equipment & accessories)600 Orwell St., Unit 29Mississauga ON L5A 3R9P: 905-629-1722www.audiooperations.comAudio Technologies Inc. (ATI)(Audio products for broadcast radioand television, satellite uplink anddownlink, studio, A/V)223 Peppermill Rd.West Berlin NJ 08091 USAP: 856-626-3480www.atiaudio.comAudioVision Canada(Audio and video descriptionproduction services)1090 Don Mills Rd., Suite 303Toronto ON M3C 3R6P: 416-422-4989www.audiovisioncanada.comAvid Technology Inc.(Digital audio and videotechnology used tomake award-winningfeature films, musicrecordings, television shows, live concerttours and news broadcasts)219 Dufferin St., Suite 203cToronto ON M6K 1Y9P: 416-203-68003510 St. Laurent Blvd., Suite 400Montreal QC H2X 2V2P: 514-845-1636www.avid.comOne Park WestTewksbury MA 01876 USAP: 978-640-6789AVP Manufacturing & Supply Inc.(Audio, video, and digital jackfields,connectors, wire and cable assemblies)B7-2288 Dumfries Rd., RR 2Cambridge ON N1R 5S3P: 519-740-7966sales@jackfields.comwww.jackfields.comAxcera(Manufacturer of transmitters)103 Freedom Dr., PO Box 525Lawrence PA 15055 USAP: 724-873-8100www.axcera.comAxeMusic,Light,Sound&Video(Audio accessories and musical instruments)11931 Wayne Gretzky Dr.Edmonton AB T5B 1Y4P: 780-471-2001www.axemusic.comAxia Audio(Digital audio routing, mixingand distribution systems)2101 Superior Ave.Cleveland OH 44114 USAP: 216-241-7225inquiry@AxiaAudio.comwww.axiaaudio.comAZCAR Technologies Incorporated(Broadcast & media systems engineering &integration; project mgt; equipment supply)3235-14th AvenueMarkham ON L3R 0H3P: 1-888-694-6623/905-470-2545info@azcar.comwww.azcar.comB&L Coaxial Connections(Design and manufacturing of RF connectors)358 Humberline Dr.Etobicoke ON M9W 5S3P: 416-798-8560sales@bnlconnectors.comwww.bnlconnectors.comBannister Lake Software Inc.(Integrated broadcast graphicssolutions for live TV, cable, satelliteand interactive TV applications)2174 Spragues Rd.Cambridge ON N1R 5S5P: 519-624-9231info@blsoft.cawww.blsoft.caBAS Broadcast Automation Systems Inc.(Satellite and television station automationsystems; monitor and control systems)35 Sunnypoint Cres.Scarborough ON M1M 1B8P: 416-264-8415info@basystems.cawww.basystems.caBelden(Wire & cable for audio, video,OEM, MRO, sound & security markets)130 Willmott St.Cobourg ON K9A 4M3P: 905-372-8713www.belden.com2200 U.S. Hwy. 27 South, P.O. Box 1980Richmond IN 47374 USAP: 765-983-5200Bell Microproducts Canada/TENEX(Computer graphics, digital audioand video, storage and multimedia)4118 Fourteenth Avenue, Unit 5Markham ON L3R 0J3P: 905-948-9300www.bellmicroproducts.caBIRDE Marketing Inc.(Distributor of SMPTE 304M hybrid fiberoptic HDTV connectors from LEMO andSMPTE 311M cable and cable assembliesfrom Furukawa America)111 Esna Park Dr., Unit 1Markham ON L3R 1H2P: 905-477-7722toronto@birde.cawww.birde.caSee our ad on page 427575 Transcanada Hwy., Suite 500St. Laurent QC H4T 1V6P: 514-335-4050qc@birde.cawww.birde.caBroadcastCaptioning&Consulting Services (BCCS Inc.)(On-line [real time], offline[post edit], and livedisplay closed captioningand consulting services)150 Laird Dr., Suite 302Toronto ON M4G 3V7P: 416-696-1534info@closedcaptioning.comwww.closedcaptioning.comSee our ad on this pageBroadcast Controls Inc.(Custom software applications [automationsystems] for the broadcast industry)201 Sandstone Dr.Okotoks AB T1S 1R1P: 403-939-1200sales@broadcastcontrols.comwww.broadcastcontrols.comBroadcast Pix(Live television production products)3FederalSt.Billerica MA 01821 USAP: 978-600-1100info@broadcastpix.comwww.broadcastpix.comBroadcast Video Systems Corp.(SDI linear keyers & chroma keyers,VBI data transmission system, closedcaptioning encoders/decoder)25 Forest Ridge Rd.Richmond Hill ON L3R 4R4P: 905-305-0565bvs@bvs.cawww.bvs.caCLOSED CAPTIONINGBROADCAST CAPTIONINGCONSULTING SERVICES INC.CLOSED CAPTIONING● Real Time (Live)● Off-Line (Post Edit/Pop-On)● Post Display (Roll-Up)● Pop On● Timed Roll-UpBCCS provides our clients:● Fast Turnaround● Highest Quality in Captioning Accuracy● Competitive Pricing● Highly Trained Professional Captionists● FTP CapabilitiesLive, Episodic & Commercial Prod.Phone: (416) 696-1534Toll-free: 1-800-296-6837www.closedcaptioning.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 39&

For complete company profiles check www.broadcastdialogue.comBroadview Software(Development of software fortelevision broadcasting)207 Adelaide St. E., Suite 201Toronto ON M5A 1M8P: 416-778-0623Sales@BroadViewSoftware.comwww.broadviewsoftware.comBSE Inc.—Broadcast Systems & Equipment(Broadcast hardwareand software)5250 Finch Ave.Units2&3Scarborough ON M1S 5A4P: 416-438-6230Sales@bse.on.cawww.bse.on.ca8174 Betts Rd.Wardner BC V0B 2J0P: 250-417-3393www.bse.on.ca116, des BernachesSt-Jean-sur-Richelieu QC J2W 2G4P: 450-349-2102www.bse.on.caBurk Technology(Transmitter remote controland monitoring systems, accessories)7BeaverBrookRd.Littleton MA 01460 USAP: 978-486-0086control@burk.comwww.burk.comBurli Software Inc.(Software pkg. for the broadcast newsroom)4664 Lougheed Highway, Suite 264Burnaby BC V5C 5T5P: 604-684-3140The most advancedbroadcast displaysolutions andservices available.christiedigital.comCourtesy of NBC Universal, Inc.info@burli.comwww.burli.comCableserv Inc.(CATV amplifiers)4560 Eastgate Parkway, Suite 201Mississauga ON L4W 3W6P: 416-629-1111inquiries@cableserv.comwww.cableserv.comCalrec Audio Ltd.(Broadcast audio mixing consolesfor on-air and live productions)Nutclough Mill, Hebden BridgeWest Yorkshire HX7 8EZ UKP: 44 (0) 1422 842159enquiries@calrec.comwww.calrec.comCamera Dynamics Inc.(Manufacturer of multiple brands, suchas Sachtler, OConnor, Petrol, Vinten,Vinten Radamec, Autoscript)709 Executive Blvd.Valley Cottage NY 10989 USAP: 845-268-0100info-cd-usa@Vitecgroup.comwww.vitecgroup.comCanadian Traffic Network (CTN), The(Customized, up to the minutelocal market traffic content)2225 Sheppard Ave. E., Suite 1204Toronto ON M2J 5C2P: 416-849-9090www.trafficnet.caCanon Canada Inc.(Video camera lenses[NTSC & HDTV])6390 Dixie Rd.Mississauga ON L5T 1P7P: 905-795-2012lenses@canada.canon.comwww.canonbroadcast.comSee our ad on page 25Capella Telecommunications Inc.(Digital video transport, microwave, RF andwireless integration, AM & FM transmitters)747 Monaghan Rd.Peterborough ON K9J 5K2P: 705-748-3255inquiry@capella.cawww.capella.caCBC Mobile Productions(Mobile teleproductionservices for liveand/or taped programsin all genres such as sports, arts andentertainment, and news and special eventsthroughout Canada and the U.S.)PO Box 500 Stn AToronto ON M5W 1E6P: 866-929-9995Sales: 514-820-0212www.cbc.radio-canada.ca/mobile1400, Rene-Levesque estMontreal QC H2L 2M2P: 514-820-0212www.cbc.radio-canada.ca/mobileCBC/Radio-Canada Transmission(Complete range oftechnical serviceswhich include sitesharing, project mgt. and design workthroughout Canada)PO Box 500 Station AToronto ON M5W 1E6P: 416-205-2954www.cbctransmission.caSee our ad on page 61PO Box 4600Vancouver BC V6B 4A2P: 604-662-6062www.cbctransmission.ca2415 Richardson Side Rd.Ottawa ON K0A 1L0P: 613-831-7902www.cbctransmission.ca526 Regency Park Dr.Halifax NS B3S 1G1P: 902-445-6046www.cbctransmission.caCBM Metal(Video furniture, monitor brackets)8750 Holgate Cres., High Point Business ParkMilton ON L9T 0K3P: 905-878-0648sales@cbmmetal.comwww.cbmmetal.comCEV(Audio/video communicationand multimedia technology)1335 Barrington St.Halifax NS B3J 1Y9P: 902-421-11013055 Adam St.Montreal QC H1W 3Y7P: 514-521-8253www.cev.caChristie Digital Systems Inc.(Projection systemsfor post production,broadcast monitoring, on-air sets, events,Digital Cinema and business presentations)809 Wellington St. N.Kitchener ON N2G 4Y7P: 519-749-3161www.christiedigital.comSee our ad on this pageChyron Corporation(Broadcast hardware, software & services tobroadcast, post production & video users)5 Hub Dr.Melville NY 11747 USAP: 631-845-2000www.chyron.com40 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Ciné Audio Visual(Audio/video system integration; broadcastvideo equipment sales and rentals)10251-106 StreetEdmonton AB T5J 1H5P: 1-877-423-5081sales@cineav.com5655-10th Street N.E., Suite 131Calgary AB T2E 8W9P: 1-877-777-1070sales@cineav.comwww.cineav.comCinequipWhite Inc.(Sales/rental of TV &motion picture equipment)1040 Islington Ave.Toronto ON M8Z 6A4P: 416-467-7700/1-800-465-0160info@cinequipwhite.comwww.cinequipwhite.comCinram International(Complete supply chain solutionsto content owners)2255 Markham Rd.Toronto ON M1B 2W3P: 416-298-8190info@cinram.comwww.cinram.comClairmont Camera(Rental equipment)16 Overlea Blvd.Toronto ON M4H 1A4P: 416-467-1700toronto@clairmont.comwww.clairmont.comClosed Caption Services(Closed caption services)303-235 South St.Gananoque ON K7G 1A4P: 613-382-5316www.closedcapserv.comSee our ad on this pageCoaxial Dynamics(Digital broadcast equipment; line sectionsand elements; custom OEM products)6800 Lake Abram Dr.Middleburg Hts OH 44130 USAP: 440-243-1100coaxial@apk.netwww.coaxial.comComad Inc.(FM, TV & UHF antenna systemsand combiners/RF accessories anddigital TV combiner systems)3547-53rd Avenue W., PMB 357Bradenton FL 34210-3489 USAP: 941-360-9282comadco@aol.comComlab Inc.(Site monitoring equipment)2300 Leon-HarmelSuite 220Quebec QC G1N 4L2P: 1-877-282-3380/418-682-3380www.davicom.comCommercial Electronics Ltd.(A/V integration)1335 Burrard St.Vancouver BC V6Z 1Z7P: 604-669-6626www.commercialelectronics.caComrex Corporation(Specializing in bringing high quality audiointo the studio from virtually anywhere)19 Pine Rd.Devens MA 01434 USAP: 978-784-1776info@comrex.comwww.comrex.comConnex(Advanced wired and wireless broadbandnetworks to transmit video, audio and data)120 East Beaver Creek Rd.Richmond Hill ON L4B 4V1P: 905-944-6500central@connexservice.cawww.connexservice.caContact Distribution Ltd.(Pro audio & video products)38 Thornmount Dr., Unit 1Scarborough ON M1B 5P2P: 416-287-1144info@contactdistribution.comwww.contactdistribution.comCrater Software(Software animation 2D)P: 514-992-1499send-info@cratersoftware.comwww.CraterSoftware.comCreative Events Management(Event and conference coordination)1402 Queen St. W., Unit 205Alton ON L7K 0C3P: 519-940-0935www.cemcreative.comCrispin Corporation(Broadcast automation solutions)PO Box 110327Research Triangle Park NC 27709 USAP: 919-845-7744www.crispincorp.comCrown Broadcast IREC(FM transmitters, weather radio transmitters)25166 Leer Dr.Elkhart IN 46514 USAP: 574-262-8900www.crownbroadcast.comDAV Solutions Inc.(Turnkey SAN & storagesystems, fiber optic A/Vtransport & switching, HDSDIconversion&routing,closed caption soft- & hardware, colourcorrection & control surfaces)964 Albertson Cres.Mississauga ON L5H 3C7P: 905-990-9090info@davsol.comwww.davsol.comDAV Tronics(Specialized products:newsroom audio mixers,AM RF amplifiers,audio switching and distribution equipment)1543 Venables St., Suite 200Vancouver BC V5L 2G8P: 604-255-2200www.broadcasttechnical.comSee our ad on page 51Davicom(Site monitoring equipment)2300 Leon-HarmelSuite 220Quebec QC G1N 4L2P: 1-877-282-3380/418-682-3380www.davicom.comDelco Wire & Cable Limited(“Clarity” broadcast wire & cable/ADCbroadcast products/network solutions)1 Saramia Cres.Concord ON L4K 3S6P: 1-800-668-7127/905-669-2476sales@delcowire.com3200-14th Avenue N.E.Calgary AB T2A 6J4P: 1-800-649-7916calgary@delcowire.comwww.delcowire.comDelta Electronics Inc.(Operating impdance bridges, coaxialtransfer switches, RF ammeters)5730 General Washington Dr., Box 11268Alexandria VA 22312 USAP: 703-354-3350sales@deltaelectronics.comwww.deltaelectronics.comwww.closedcapserv.comQuality Closed CaptioningReal Time & Off LineProfessional Service 24/7Phone: 613-382-5316E-mail: larryg@rogers.com orlarrygavin@sympatico.caBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 41

For complete company profiles check www.broadcastdialogue.comDescriptive Video Works(Descriptive video andaudio description service)P: 604-542-9894info@descriptivevideoworks.comwww.descriptivevideoworks.comDielectric Communications(Manufacturer ofbroadcast antennas forRadio, TV and MobileMedia; rigid transmissionand FLEXLine and RF filter systems.Services include broadcast system design.)22 Tower Rd., P.O. Box 949Raymond ME 04071 USAP: 207-655-8100dcsales@spx.comwww.dielectric.comSee our ad on page 46Digital Rapids Corporation(Media encoding solutions forweb streaming, IPTV, VOD)90 Allstate Parkway, Suite 700Markham ON L3R 6H3P: 905-946-9666www.digital-rapids.comDisplay Systems International Inc.(Character generators & informationdisplay systems; TV listings services)2214 Hanselman Ave.Saskatoon SK S7L 6A4P: 306-934-6884sales@displaysystemsintl.comwww.displaysystemsintl.comDrake Canada(Electronic communication equipment,including video distribution andcable TV products)655 The QueenswayPeterborough ON K9J 7M1P: 705-742-3122www.drakecanada.comDrastic Technologies Ltd.(Digital disk recorders, videoservers, media translation software)523 The Queensway, Suite 102Toronto ON M8Y 1J7P: 416-255-5636www.drastictech.comDSC Laboratories(Precision optical test systems; ambi/combisystem; front-lit CamAlign test charts)3565 Nashua Dr.Mississauga ON L4V 1R1P: 905-673-3211dsc@dsclabs.comwww.dsclabs.comDynamix ProfessionalVideo Systems Inc.(Broadcast & professionalequipment;editing systems & storage; projectors; 3Dequipment&solutions)100 Leek Cres., Suite 1Richmond Hill ON L4B 3E6P: 905-882-4000sales@dynamix.cawww.dynamix.cae2v Inc.(IOTs, high efficiency ESCIOTs andklystrons for UHF TV transmitters;hub-mount high power amplifiers forsatellite communications.)520 White Plains Rd., Suite 450Tarrytown NY 10591 USAP: 1-888-587-0103/914-592-6050enquiries-na@e2v.comwww.e2v.comEBS Systems Inc.(Design, development and installation ofbroadcast, audio/visual and IT networks)675 Huntington Ridge Dr., Unit 4Mississauga ON L5R 4H8P: 416-768-8734sales@ebssystems.cawww.ebssystems.caEckel Industries of Canada Ltd.(Acoustic treatment for rooms and studios;modular panels to construct studios)15 Allison Ave., Box 776Morrisburg ON K0C 1X0P: 1-800-563-3574/613-543-2967eckel@eckel.cawww.eckel.caEdcom Multimedia Products(Audio/visual sales [Panasonic,Mitsubishi, JVC], rentals, service)4023 Meadowbrook Dr., Unit 106London ON N6L 1E6P: 519-652-3533www.edcommultimedia.comElectro Sonic Inc.(Electronic component distributor)1100 Gordon Baker Rd.Toronto ON M2H 3B3P: 416-494-1666info@e-sonic.comwww.e-sonic.comElectronics Research Inc. (ERI)(Antennas, TXLine,filters, combiners, RF;broadcast technicalservices)7777 Gardner Rd.Chandler IN 47610 USAP: 812-925-6000sales@eriinc.comwww.eriinc.comElectrosys/Itelco(Designs, develops and manufacturesbroadcasting systems for analog and digital)Westminster CO USAP: 303-469-6005www.electrosys.itElmatron—Electronic Products Ltd.(Intercom equipment; XLR and DINconnectors; cable reels; condenser micsand accessories)160, rue de la MontagneRougemont QC J0L 1M0P: 450-469-1400contact@elmatron.cawww.elmatron.caEMJ(Distributor of Canon, JVC professionaland Sony digital video products)107 Woodlawn Rd. W.Guelph ON N1H 6N1P: 519-837-2444www.emj.caEnvironment Canada(Meteorological informationand public forecasts)70 Crémazie St.Gatineau QC K1A 0H3P: 1-800-668-6767enviroinfo@ec.gc.cawww.ec.gc.cae-Radio inc.(Dev. of technology that deliversinteractive broadcast content towired and wireless digital appliances)TD Canada Trust Tower, 161 Bay St., 27th Fl.Toronto ON M5J 2S1P: 416-572-2067admin@E-RadioInc.comwww.e-Radioinc.com42 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Erikson Pro & Erikson Audio(Professional sound, lighting,and DJ equipment)21000 Transcanada HighwayBaie D’Urfe QC H9X 4B7P: 514-457-2555info@jamindustries.comwww.Eriksoncommercial.comErnst & Young CorporateFinance (Canada) Inc.(Audit, tax, corp. finance, transactions,online security, enterprise risk management)Ernst & Young Tower, TD Centre, PO Box 251Toronto ON M5K 1J7P: 416-864-1234www.ey.comEvertz Microsystems Ltd.(Broadcast TV equipment)5292 John Lucas Dr.Burlington ON L7L 5Z9P: 905-335-3700sales@evertz.comwww.evertz.comExide Technologies(Industrial batteries, lead acid battery recycler)6950 Creditview Rd., Suite 3Mississauga ON L5N 0A6P: 1-800-268-2698x215www.exide.comEyeon Software Inc.(Digital compositing solutions)2175 Queen St. E., Suite 301Toronto ON M4E 1E5P: 416-686-8411sales@eyeonline.comwww.eyeonline.comFasken Martineau DuMoulin LLP(Legal services)55 Metcalfe St., Suite 1300Ottawa ON K1P 6L5P: 613-236-3882ottawa@fasken.comwww.fasken.comFerguson Audio Engineering(Broadcast technical services[engineering & sale of equipment])263 Estelle Ave.Toronto ON M2N 5J4P: 416-222-1424info@fergusonaudio.comwww.fergusonaudio.comFifth Dimension Television(Occasional use video services via satellitebandwidth and terrestrial services)2211 Thurston Dr.Ottawa ON K1G 6C9P: 613-248-1000info@5dtv.comwww.5dtv.comFlorical Systemsa division of CCMS L.P.(Broadcast automation technology.Satellite asset acquisition, ftp mediatransfers with metadata management,media asset management)4581-A N.W. 6th StreetGainesville FL 32609 USAP: 352-372-8326www.florical.comFOR-A Corporation of Canada(Pro video products includingswitchers, HDframe rate converter,SD & HD peripherals,virtual studio systems, chroma key, multiviewers,colour correctors and modularequipment)346A Queen St. W.Toronto ON M5V 2A2P: 416 977-0343info@for-a.cawww.for-a.comFraser Milner Casgrain LLP(Legal services)1420-99 Bank St.Ottawa ON K1P 1H4P: 613-783-9600www.fmc-law.comFRONT TV(Broadcast design and branding firmfor TV, film and interactive media)5 Nevada Ave.Toronto ON M2M 3N9P: 416-260-1498info@front.tvwww.front.tvFront Porch Digital(Contentstoragemanagementforbroadcast, media and entertainment)2011 Cherry St., Suite 202Louisville CO 80027 USAP: 303-440-7930www.fpdigital.comFrontline Communications(ENG, SNG, DSNG and EFP outside broadcastvehicles and expanding side trailers)12770-44th Street N.Clearwater FL 33762 USAP: 727-573-0400sales@frontlinecomm.comwww.frontlinecomm.comFujiFilm Canada Inc.(Manufacturer and supplier of a completeline of professional video broadcast formatsand computer media products)600 Suffolk CourtMississauga ON L5R 4G4P: 1-800-263-5018/905-890-6611x2875www.fujifilm.ca6805 Dennett Place, Suite 200Delta BC V4G 1N4P: 1-800-663-0690x2556Fujinon Inc.(Broadcast cameras, HDTVand digital cinema lenses)12-16715 Yonge St., Suite 203Newmarket ON L3X 1X4P: 905-898-1382www.fujinonbroadcast.com10 High Point Dr.Wayne NJ 07470 USAP: 973-633-5600www.fujinonbroadcast.comFull Mental Jacket(Real time visual effects and virtual sets forfilm and television)Los Angeles CAP: 323-640-2914info@fullmentaljacket.comwww.fullmentaljacket.comGeartech Technologies Inc.(Distributor for broadcast & telecommunicationsequipment in audio & visual technology)1469 Ottawa St.Montreal QC H3C 1S9P: 514-340-0555www.geartech.caGenesis Integration Inc.(Production/broadcast video andaudio/visual integration solutions provider)14721-123 AvenueEdmonton AB T5L 2Y6P: 780-455-3000Info.edm@genint.com7210H-5 Street S.E.Calgary AB T2H 2L9P: 403-287-8057Info.cal@genint.com1 Antares Dr., Suite 230Ottawa ON K2E 8C4P: 613-226-2333Info.ott@genint.com123 West 7th AvenueVancouver BC V5Y 1L8P: 604-875-6301Info.van@genint.comwww.genesiscomm.comGerrAudio Distribution Inc.(Canadian distributorof Clear-Com Partylineand Matrix communicationsystems; HM Electronics UHFand digital wireless intercom; AudioPrecision digital + analog audio test andmeasurement instrumentation)PO Box 427Brockville ON K6V 5V6P: 1-888-462-8346sales@gerr.comwww.gerr.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 43

For complete company profiles check www.broadcastdialogue.comGoodmans LLP(Legal Services)250 Yonge St., Suite 2400, Box 24Toronto ON M5B 2M6P: 416-979-2211www.goodmans.caGotham Audio Canada Inc.(Microphones [NTEC, BPM StudioTechnik, Earthworks] and mic pre amps;Auralex acoustics products)51 Elizabeth GroveKing City ON L7B 1H7P: 905-833-6103GPS to GO(GPS navigation and tracking for news fleets)1670 Heron Rd., PO Box 22032Ottawa ON K1V 0C0P: 1-888-477-8480sales@gpstogo.cawww.gpstogo.caGrass Valley(Servers, switchers, cameras, new production,routing, master control, modular, IPTV,mobile video, transmitters)77 Wellington St. E.Aurora ON L4G 1H7P: 905-773-1521www.grassvalley.com2430 Gray LaneCobble Hill BC V0R 1L5P: 250-743-3193104 Feeding Hills Rd.Southwick MA 01077 USAP: 1-800-288-8364www.grassvalley.comGulfCom(Satellite-based communications services)250 The East Mall, Suite 1118Toronto ON M9B 6L3P: 416-410-6721www.gulfcom.netHaiVision Systems Inc.(HD & SD high performance H.264MPEG-4 video encoders [codecs])4445 GarandMontreal QC H4R 2H9P: 514-334-5445Info@haivision.comwww.haivision.comHammond Manufacturing(Manufacturer of electricaland electronicenclosures, powermanagement assemblies, racks and cabinets)394 Edinburgh Rd. N.Guelph ON N1H 1E5P: 1-877-535-3282www.hammondmfg.comHarris Canada Systems Inc.(Video processingand distributionequipment; broadcastvideo servers; post production)25 Dyas Rd.Toronto ON M3B 1V7P: 416-445-9640www.broadcast.harris.comSee our ad on the outside back cover2527, de l’EngouleventLaval QC H7L 4M7P: 450-963-3301www.broadcast.harris.comHarris Canada Systems Inc.(Character generators; videoservers and NLE plug-ins)26 Peppler St.Waterloo ON N2J 3C4P: 519-570-9111www.broadcast.harris.comHarris Corp.(Sales, traffic, programming, financial systems;automation systems; consulting services)1999 Broadway, Suite 4000Denver CO 80202 USAP: 303-237-4000www.harris.comHHB Communications Canada Ltd.(Professional audio products)260 King St. E., Suite 205Toronto ON M5A 4L5P: 416-867-9000www.hhb.co.ukHitachi Kokusai Electric Canada Ltd.(Broadcast & prof.video equipment;machine vision equipment and oscilloscopes)1SelectAve.,Unit12Scarborough ON M1V 5J3P: 416-299-5900www.hitachikokusai.caHME(Wireless intercom systemsprovide clear, reliable intercommunicationsto televisionbroadcast companies)14110 Stowe Dr.Poway CA 92064 USAP: 858-535-6060www.hme.comHomeworthy Products(Custom broadcastfurniture; edit suites; custom speakers)72DynamicDr.,Unit7Toronto ON M1V 3Z5P: 416-384-8080www.homeworthyproducts.comHP Services(Consulting, planning,turnkey installation, repairsandcalibration,studioandtransmitter maintenance)46 Kings College Rd.Thornhill ON L3T 5J7P: 905-889-3601hps2@rogers.comwww.hpservices.caIkegami Electronics (USA) Inc.(Broadcast equipment, communicationssystems, magnetic-recording equipment,information-processing systems)37 Brook Ave.Maywood NJ 07607 USAP: 201-368-9171www.ikegami.comImage Video(Video and audiosolutions incl. tallycontrol systems and under monitor displays)1620 Midland Ave.Scarborough ON M1P 3C2P: 416-750-8872www.imagevideo.comincisivemedia(Provider of continuing educationfor senior executives and professionals)214 King St. W., Suite 300Toronto ON M5H 3S6P: 416-777-2020www.insightinfo.comIncospec Communications Inc.(Suppliers and systemsintegrators servingseveral segments ofthe broadcasting & cable television industrieswith analogue & digital transmission. TVand FM transmitter repair services.)2065 MichelinLaval QC H7L 5B7P: 450-686-0033info@incospec.comwww.incospec.comSee our ads on pages 16 and 6244 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Integrated Tower Solutions(Engineering, installationand service provisioningfor the communicationstower component of thetelecommunication, wirelessand broadcast industries)3203 Wells Ave.Saskatoon SK S7K 5W4P: 306-370-4115www.itstower.comInvision Inc.(Strategic advertising salesmanagement systems)420 Lexington Ave., Suite 2903New York NY 10170 USAP: 212-557-5554www.invisioninc.comIR Broadcast Captioning(Realtime, off-line and emergencycaptioning services.Offices in Calgary,Edmonton, Irvine CA)1111-11 Avenue S.W., Suite 310Calgary AB T2R 0G5P: 403-513-2600www.broadcastcc.comJam Industries Ltd.(Professional audio and music equipment)21000 Trans-CanadienneBaie D’Urfe QC H9X 4B7P: 514-457-2555info@jamindustries.comwww.jamindustries.comJampro Antennas (Canada), Inc.(Manufacturers of antennas,combiners, filters and RFcomponents. Your Partnerfor DTV & HD RadioSolutions!)47 Benjamin LaneBarrie L4N 0S2P: 705-812-3188jampro@jampro.comwww.jampro.comSee our ad on page 446340 Sky Creek Dr.Sacramento CA 95828 USAP: 916-383-1177jampro@jampro.comwww.jampro.comJuch-Tech Inc.(Satellite carrier’s carrierwith a disaster restoral focus.)50 Green Mountain Rd. W.Stoney Creek ON L8J 2V5P: 905-573-6556www.juch-tech.comJVC Canada Inc.(Professional video, presentation, securityand imaging and data storage products)21 Finchdene SquareToronto ON M1X 1A7P: 416-293-1311www.jvc.ca/jvcpro/1700 Valley Rd.Wayne NJ 07470 USAP: 973-317-5000www.jvc.comKathrein Inc.—Scala Division(Antennas, combiners)P.O. Box 4580Medford OR 97501P: 541-779-6500mail@kathrein.comwww.kathrein-scala.comSee our ad on this pageKelvin Emtech(Building electricity and mechanics)4115, rue Ontario est, bureau 200Montreal QC H1V 1J7P: 514-725-3105info@kelvin-emtech.comwww.kelvin-emtech.comKenwood Electronics Canada Inc.(Car audio and communication equipment)6070 Kestrel Rd.Mississauga ON L5T 1S8P: 905-670-7211www.kenwood.caKLZ Innovations Ltd.(Software, hardware, consulting)680 Watt St.Winnipeg MB R2K 2S7P: 1-800-334-9640/204-334-9640info@klz.comwww.klz.comL.A.M. Technical Services Ltd.(Broadcast & professionalvideo repair service)17008-90th Ave., Suite 425Edmonton AB T5T 1L6P: 780-447-2043lam@lamtechnical.comwww.lamtechnical.comLake Cabinet Systems Inc.(Furniture for broadcast,recording and edit suites)40 English Dr. E., PO Box 669Beeton ON L0G 1A0P: 905-729-4150sawdust@lakecabinetsystemsinc.comLARCAN Inc.(Look to LARCANfor Truly Made toMeasure Solutions. LARCAN offers full serviceBroadcast Solutions. We innovate, design,& manufacture Digital & Analog TV transmittersfor broadcast markets worldwide.)228 Ambassador Dr.Mississauga ON L5T 2J2P: 905-564-9222sales@larcan.comwww.larcan.comLawo North America Corp(Radio and TV mixing consoles, audiorouter and router control systems)1361 Huntingwood Dr., Unit 16Toronto ON M1S 3J1P: 416-292-0078info@lawo.cawww.lawo.caLBA Technology Inc.(RF antenna system equipment;RF test equipment)3400 Tupper Dr.Greenville NC 27834 USAP: 252-757-0279lbagrp@lbagroup.comwww.lbagroup.comLeader Instruments Corporation(Broad line of industrial & video instruments)6484 Commerce Dr.Cypress CA 90630 USAP: 714-527-9300Sales@LeaderUSA.comwww.LeaderUSA.comLectrosonics Canada(Wireless microphone systemsand audio processing products)49 Spadina Ave., Suite 303AToronto ON M5V 2J1P: 416-596-2202www.lectrosonics.comLewis Birnberg Hanet LLP(Legal services)693 Queen St. E.Toronto ON M4M 1G6P: 416-865-9444mlmedialaw@sympatico.caAntennas and FiltersMichael Wm. BachSales EngineerWB6FFCKathrein Inc., Scala DivisionP.O. Box 4580Medford, OR 97501 USAPhone: 541-779-6500Fax: 541-779-3991Email: mbach@kathrein.comwww.kathrein-scala.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 45

For complete company profiles check www.broadcastdialogue.comLinear Systems Canada Ltd.(Manufacturers and developers of DVBASI, ATSC SMPTE 310M and SMPTE259M/292M compatible PC cards forOEMs and of systems for capturing andtransmitting MPEG 2 streams over DVB,SMPTE 310M and IP networks.)1717 Dublin Ave., Unit 1Winnipeg MB R3H 0H2P: 204-632-4300www.linsys.caSee our ad on page 26LiveWire Remote Recorders(Complete professional mobileaudio recording services)103 Borden St.Toronto ON M5S 2M8P: 416-975-0905www.livewireremote.comLogitek Electronic Systems(Audio routers/productionconsoles/VU meters)5622 Edgemoor Dr.Houston TX 77081 USAP: 713-664-4470www.logitekaudio.comLorne Lapham Sales & Rentals Inc.(Video and motion picture products,accessories for sale and rent)3774 Napier St.Burnaby BC V5C 3E5P: 604-298-3224info@llsr.comwww.llsr.comMaestrovision(Configuration and software applicationsfor integration of video file servers)12, St-Jean BaptisteVaudreuil-Dorion QC J7V 2N9P: 450-424-5505info@maestrovision.comwww.maestrovision.comMainline Incorporated(Specialty products in the area of RF manufacturing,testing, alignment and design)20917 Higgins CourtTorrance CA 90501P: 1-800-444-2288sales@main-line-inc.comwww.main-line-inc.comMajor Technologies Inc.(Master control, asset managementand graphics applications)8464-9th Line, R.R. 1Norval ON L0P 1K0P: 905-873-0778www.majortech.comMariner Partners Inc.(Process automation solutions)Red Rose Bldg., 12 Smythe St.Saint John NB E2L 5G5P: 506-642-9000www.marinerpartners.comMarketing Marc Vallée Inc.(Audio and RF equipment; Cdn. distributorfor Wheatstone products and B.E. products)1067, chemin St-LambertSt-Sauveur-des-Monts QC J0R 1R1P: 450-227-1828/800-732-1828www.vallee.comMarketron Broadcast Solutions(Broadcast managementsoftware forradio, televisionand cable)5075 Yonge St., Suite 404Toronto ON M2N 6C6P: 416-221-9944www.marketron.comMatrix Technology(Electronic materials distributor toOEMs in the electronics andtelecommunications markets)161 Alden Rd.Markham ON L3R 3W7P: 905-477-4442www.matrixtechnology.caMatrix Video Communications Corp.(Video hardware/software to the broadcast,production and post production community)2331-50th Avenue S.E., Suite 120Calgary AB T2B 0N146 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

P: 403-640-4490sales@matrixvideocom.com17430-106a AvenueEdmonton AB T5S 1E6P: 780-489-8787sales@matrixvideocom.com320 Gardiner Park CourtRegina SK S4V 1R9P: 306-757-5902sales@matrixvideocom.com2358 Avenue C NorthSaskatoon SK S7L 5X5P: 306-652-5033sales@matrixvideocom.comwww.matrixvideocom.comMatrox Video Products Group(Realtime editing platforms)1055 St. Regis Blvd.Dorval QC H9P 2T4P: 514-822-6000www.matrox.com/videoMaxell Canada(Professional recording media;data media products)237 Romina Dr., Suite 200Concord ON L4K 4V3P: 905-669-8107www.maxellcanada.comMaxtower Company Ltd.(Communication towers)5 Edmondson St.Brantford ON N3R 7J2P: 519-752-6501maxtower@on.aibn.comwww.maxtower.on.caMaxxian Integration Inc.(Set-top security, audit and managementtools for cable and satellite TV)30 Leek Cres., Suite 201Richmond Hill ON L4B 4N4P: 905-886-7862info@maxxian.comwww.maxxian.comMcCarthy Tetrault(Legal services)Suite 5300, TD Bank Tower, Box 48Toronto ON M5K 1E6P: 416-601-7666www.mccarthy.caMcCurdy Radio Ltd.(Broadcast automation equipment)73 Galaxy Blvd., Unit 6Toronto ON M9W 5T4P: 1-800-267-8800/416-248-6155sales8800@mcradio.comwww.mcradio.comMcGinn Multimedia Inc.(Consulting services to aid in theintroduction of digital video to livetelevision production operations)16 Scriven Blvd.Port Hope ON L1A 3R2P: 905-885-9457McKibbin Marketing(Manufacturers’ RepresentativeforHHBandSennheiser)2218 Inglewood Ave.West Vancouver BC V7V 1Z8P: 604-925-1653McMillan Binch Mendelsohn LLP(Legal services)Brookfield Place, Suite 440181 Bay St., Bay Wellington TowerToronto ON M5J 2T3P: 416-865-7000info@mcmbm.comwww.mcmillanbinch.comMCTS International(Automationofradiostations;technical training services)1630 Grant Ave.Cornwall ON K6J 5J4P: 613-933-6518www.mcts.caMecart Inc.(Recording studios)110, de RotterdamSt-Augustin-De-Desmaures QC G3A 1T3P: 418-880-7000mecart@mecart.comwww.mecart.comMedia Production Sales(Maxell products)PO Box 21540 UCPO, Upper Canada MallNewmarket ON L3Y 8J1P: 416-729-9128www.maxellcanada.comMerithian Products Corp.(Heat shrink products & wiring accessories)13-220 Viceroy Rd.Concord ON L4K 3C2P: 905-669-0570www.merithian.comMeteorological Service of Canada(Meteorological information)506 West Burnside Rd.Victoria BC V8Z 1M5P: 250-363-0410www.weatheroffice.gc.caMicrotherapy Inc.(Software developmentand research)PO Box 838Port Dover ON N0A 1N0P: 519-583-9679info@microtherapy.caMicrowave Radio Communications(MRC) (see Vislink News and Entertainment)MIJO(Offering an ever-expanding suite ofintegrated services, MIJO provides finalbroadcast, print, and digital mediamaterials to the advertising, entertainment,and broadcast industries.)635 Queen St. E.Toronto ON M4M 1G4P: 1-800-463-MIJO/416-964-7539www.mijo.comMiller Professional Products Canada(Miller Fluid Heads, tripods and camerasupport, ABC cranes & jib arms, and more)1055 Granville St.Vancouver BC V6Z 1L4P: 604-685-4654sales@millercanada.comwww.millercanada.comMiranda Technologies Inc.(Audio and video solutions forbroadcast and post production)3499 Douglas B. FloreaniMontreal QC H4S 2C6P: 514-333-1772www.miranda.comMiraVid Inc.(Core video technologies for deliveryof video content and analysis tools)15 Wertheim Court, Suite 606Richmond Hill ON L4B 3H7P: 905-882-2248info@miravid.comwww.miravid.comModulation Sciences Inc.(TV audio monitoring, FM audioprocessing, FM subcarrier products)12A World’s Fair Dr.Somerset NJ 08873 USAP: 1-800-826-2603/732-302-3090www.modsci.comMoseley Associates, Inc.(Digital STL systems for radio and TV)82 Coromar Dr.Santa Barbara CA 93117 USAP: 805-562-0550info@moseleysb.comwww.moseleysb.comMVCC Video Communications Corp.(Video hardware/software to the broadcast,production and post production community)110-8988 Fraserton CourtBurnaby BC V5J 5H8P: 604-436-4492sales@mvcc.cawww.mvcc.caMyat Incorporated(Broadcast transmission linesystems and components)360 Franklin TurnpikeMahwah NJ 07430 USAP: 201-684-0100sales@myat.comwww.myat.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 47

For complete company profiles check www.broadcastdialogue.comNational Broadcast Reading Service(NBRS)(Round-the-clock nationalnews & information audioservice (VoicePrint); producerof described versions oftheatrical & TV dramas)1090 Don Mills Rd., Unit 303Toronto ON M3C 3R6P: 416-422-4222info@nbrscanada.comwww.nbrscanada.comNational Tech-Traders(Used pro audio & video equipment)36 Shore Rd.Herring Cove NS B3V 1G7P: 1-888-256-8650 / 902-477-6860www.techtraders.comNautel Limited(Solid state AM and FMradio transmitters)10089 Peggy’s Cove Rd.Hackett’s Cove NS B3Z 3J4P: 902-823-3900info@nautel.comwww.nautel.comNavair Inc.(Bird wattmeters, loads and attenuators,Rohde&Schwarz spectrum analyzersand microwave power meters)1310 Hamilton St.New Westminster BC V3M 2N3P: 604-525-8555sales@navair.comwww.navair.comNBC Universal(Film/TV series toall media in Canada)2450 Victoria Park Ave.Toronto ON M2J 4A2P: 416-491-3000www.universalstudioscanada.comNevion(Partner to the prof. video and broadcastindustry for all signal transport needs)1600 Emerson Ave.Oxnard CA 93033 USAP: 805-247-8560sales@nevion.comwww.nevion.comNICA Power Battery Corp.(Batteries and battery packs)5155 Spectrum Way, Bldg. 14Mississauga ON L4W 5A1P: 905-624-0000sales@nicapower.comwww.nicapower.comNoramco Wire & Cable(Specialty cables and electronic wires)3455B Gardner CourtBurnaby BC V5G 3K8P: 604-606-6980norcorp@noramco.cawww.noramco.caNorbec Communication(Professional video and audioequipment; CCTV equipment)690, de Liege estMontreal QC H2P 1K5P: 514-381-8890support@norbec.cawww.norbec.caNorgay Enterprises Ltd.(Audio control faders, sliders and switches)67 Watson Rd., Unit 6Guelph ON N1L 1E3P: 1-800-280-2839info@norgay.comwww.norgay.comNorpak Corporation(Metadata, captioning andinteractive TV solutions)10 Hearst WayKanata ON K2L 2P4P: 613-592-4164sales@norpak.cawww.norpak.caNorscan Instruments Ltd.(Fiber optic cable management systems)30 Prairie WayWinnipeg MB R2J 3J8P: 204-233-9138sales@norscan.comwww.norscan.comNorthPlainsSystemsCorp.(Digital asset management solutions forproduction, management, distributionandarchivingofmediarichcontent)510 Front St. W., 4th FloorToronto ON M5V 3H3P: 416-345-1900www.northplains.comNovanet Communications Limited(Satellite, Microwave,Fiber and Wireless—engineering services,consulting, installation &procurement, maintenance & support, andproject management—provider to broadcasters,utilities, mining, law enforcementand public safety, enterprise and retail)725 Westney Rd. S., Suite 4Ajax ON L1S 7J7P: 1-800-268-6851/905-686-6666sales@novanetcomm.comwww.novanetcomm.comSee our ad on page 131872 Harbour St., Suite 3Port Coquitlam BC V3C 1A3P: 1-800-663-0842/604-944-1860sales@novanetcomm.comwww.novanetcomm.com1555, boul. de l’Avenier, Suite 306Laval QC H7S 2N5P: 1-800-361-0768/450-627-4141sales@novanetcomm.comwww.novanetcomm.comNTI Americas Inc.(Test instruments for the professionalaudio and broadcast markets)7180 S.W. Fir Loop, Suite 210Tigard OR 97223-8097 USAP: 503-684-7050ntisales@ntiam.comwww.ntiam.comOakwood Broadcast Inc.(Broadcast equipment and supplies)1555 Dublin Ave., Unit 6Winnipeg MB R3E 3M8P: 1-800-665-0501/204-775-4467sales@oakwoodbroadcast.comwww.oakwoodbroadcast.comOceana Digital Inc.(Workflow solutions for digitalproduction and post)57 Niagara St., Unit 1Toronto ON M5V 1C3P: 416-848-4162www.oceana.comOmneon(Cost-effective andflexible networkedmedia storage and servers for productionand broadcast. Open and advanced architectureminimizes customers’ upfront.)1237 E. Arques Ave.Sunnyvale CA 94085P: 408-585-5000info@omneon.comwww.omneon.comOmnia Audio(Audio processors for FM, AM,TV, HD Radio & DAB, Internet)2101 Superior Ave.Cleveland OH 44114 USAP: 216-241-3343omnia-info@omniaaudio.comwww.omniaaudio.comOmniBus Systems Inc.(Automation & asset management solutionsfor traditional broadcasers & IP providers)1536 Cole Blvd., Suite 165Lakewood CO 80401 USAP: 303-237-4868USSales@omnibussystems.comwww.OmniBus.tvOMT Inc. (TSXV:OMT)(Broadcast automation, digital delivery,digital logging, Internet streaming,podcasting and revenue solutions)260 Saulteaux Cres.Winnipeg MB R3J 3T2P: 204-786-3994/888-665-0501sales@imediatouch.comwww.imediatouch.comOrad USA Inc.(TV graphics and production technology)30 Montgomery St., Suite 270Jersey City NJ 07302P: 201-332-3900www.orad.tv48 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Orban(Develops, manufactures and marketsaudio processing equipment for thebroadcast industry)8350 East Evans Rd., Suite C4Scottsdale AZ 85260 USAP: 480-403-8300info@orban.comwww.orban.comOrbyt Media—a div. ofAstral Media Radio GP(Radio, on-line & mobilecontent providers)2 St Clair Ave. W., Suite 1101Toronto ON M4V 1L6P: 416-922-1290info@orbytmedia.comwww.orbytmedia.comOrpanc Media Ltd.(Internet broadcastingsolutions provideroffering a range ofservices from consultations on rich mediadelivery systems, implementation andproject management to offering attractivehosting packages for traditional and nontraditionalbroadcasters wishing tobroadcast online.)1115, rue VerdiMont-Saint-Hilaire QC J3H 5B1P: 514-667-2496sales@orpanc.comwww.orpanc.comOsram Sylvania Ltd.(Lighting products & components)2001 Drew Rd.Mississauga ON L5S 1S4P: 905-673-6171www.sylvania.comOutcom Systems Inc.(Integrator for satellite,microwave, fibre optics)128 King St. W.Uxbridge ON L9P 1B1P: 905-852-8899outcom@sympatico.cawww.outcom.caOwen Bird Law Corporation(Legal Services)29th Fl., 595 Burrard St., P.O. Box 49130Vancouver BC V7X 1J5P: 604-688-0401inquiries@owenbird.comwww.owenbird.comPanasonic Canada Inc.(Standard and high definitioncameras, camerasystems, HD videorecorders, monitors,switchers, tape media, DVD media andBlu-ray media. Brand name productsinclude: AVCHD, DVCPROHD, P2HD,AVC-INTRA, VARICAM.)5770 Ambler Dr.Mississauga ON L4W 2T3P: 905-624-5010www.panasonic.ca12111 Riverside WayRichmond BC V6W 1K8P: 604-278-42113075, rue Louis A. AmosLachine QC H8T 1C4P: 514-633-8684www.panasonic.caParetoLogic Inc.(Advanced security applications forenterprise, business and personal computerusers; custom software solutions)1827 Fort St.Victoria BC V8R 1J6P: 250-370-9229info@paretologic.comwww.paretologic.comPioneer Electronics of Canada Inc.(DVD computer drives; industrial DVDplayers, professional DJ players and mixers)300 Allstate ParkwayMarkham ON L3R 0P2P: 1-800-872-4159www.pioneerelectronics.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 49

For complete company profiles check www.broadcastdialogue.comPippin Technical Service Ltd.(TV, FM and AMtransmission systems;broadcast studio andtechnical design, supply and installation;digital audio editing and automationsystems for radio broadcast; digital satelliteprogram distribution networks)3203 Wells Ave.Saskatoon SK S7K 5W4P: 1-888-508-4677/306-242-0991sales@pippintech.comwww.pippintech.comSee our ad on page 49Pleora Technologies(Global supplier of Gigabit Ethernet[GigE] connectivity solutions)359 Terry Fox Dr., Suite 230Kanata ON K2K 2E7P: 613-270-0625info@pleora.comwww.pleora.comPlura Broadcast Inc.(Broadcast monitors)67 Grand Ave.Massapequa NY 11758 USAP: 516-997-5675www.plurabroadcast.comPolyPhaser | Transtector Systems |LEA International(Supplier of surge protectiondevice product lines)10701 N. Airport Rd.Hayden ID 83835 USAP: 1-800-881-8506www.leainternational.comwww.polyphaser.comwww.transtector.comPower & Tel(Audio, video, RF,Wireless, fiber optics,satellite, CATV, outsideplant, equipment and solutions. Serving thebroadcast, cable television, telecommunicationsand utility industries.)1141 King Rd., Unit 1Burlington ON L7R 3X5P: 1-800-369-5086/289-288-3260marketing@ptsupply.comwww.ptsupply.comPowergold Music Scheduling Software(Music scheduling software)Micropower Corporation, PO Box 241730Little Rock AR 72223-0003 USAP: 501-821-1123sales@powergold.comwww.powergold.comPrecision Camera Inc.(Presentation products, camera supportsystems, custom manufacturing, cameras,lenses;boardroom&classroominstallations)181 Carlaw Ave., Suite 100Toronto ON M4M 2S1P: 416-461-3411201 Brownlow Ave., Unit 10Dartmouth NS B3B 1W2P: 902-468-6894www.pci-canada.comPromark Electronics(Wire harnesses, cable assembliesand mechanical sub-assemblies)215, rue VoyageurPointe Claire QC H9R 6B2P: 514-426-4104www.pmk.comPSQ Technologies Inc.(Design, commissioning & servicing ofthe satellite & wireless systems & networks)65, boul BrunswickDollard des Ormeaux QC H9B 2N4P: 514-421-1166info@psq.comwww.psq.comQuadrangle Architects Ltd.(Architects)380 Wellington St. W.Toronto ON M5V 1E3P: 416-598-1240contactqal@quadrangle.cawww.quadrangle.caQuantel Canada Inc.(Tools for the new digital age [terrestrialand multi-channel tv, broadbandinternet, DVD and e-cinema])1 Yonge St., Suite 1008Toronto ON M5E 1E5P: 416-362-9522www.quantel.comQuantum5X Systems Inc.(Specializing in the creation of leading edgewireless audio technologies for the broadcast,sports and entertainment sectors)30 Adelaide St. N.London ON N6B 3N5P: 519-675-6999www.q5x.comQuintech Electronics andCommunications Inc.(Broadband RF signal management solutionsfor satellite, broadcast, CATV andwireless)250 Airport Rd.Indiana PA 15701 USAP: 724-349-1412info@quintechelectronics.comwww.quintechelectronics.comQuStream (PESA & FortelDTV)(Creative equipment to creators anddistributors of professional video content)255 Duncan Mills Rd., Suite 805Toronto ON M3B 3H9P: 416-385-2323www.qustream.comRadianAdivisionofPrestigeTelecomInc.(Towers for the broadcastindustry. Design,fabrication, andinstallation. Structuralengineering analyses, modifications,and inspection of existing towers.)461 Cornwall Rd., P.O. Box 880Oakville ON L6J 5C5P: 1 866 4RADIAN / 905-844-1242info@radiancorp.comwww.radianbroadcast.comRALO Headsets Inc.(Audio ancillaries, headsets,handsets and microphones)7305 Campeau Dr., Suite 505Kanata ON K2K 3M2P: 613-831-1920RAM Broadcast Systems (Canada)(Broadcast radio studiodesign & installation; custombroadcast furniture;supply & installation ofautomation systems; audio over IP networks;mixing & routing systems; intercom systems;video for radio Internet systems.)92 Caplan Ave., Suite 255Barrie ON L4N 0Z7P: 800-779-7575sales@ramsystemsonline.comwww.ramsystemsonline.comBox 277Wauconda IL 60084 USAP: 800-779-7575sales@ramsystemsonline.com50 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

RBE Video Inc.(Repairs, design, installationand systems integration)2121-11871 Horseshoe WayRichmond BC V7A 5H5P: 604-277-6533info@rbevideo.comwww.rbevideo.comRCS Canada(Creator of Selector®, theworld’s best music schedulingsoftware used by morethan 9,000 radio stations in100 countries worldwide!)PO Box 32060Richmond BC V6X 3R9P: 604-986-4468www.rcsworks.comSee our ad on the opposite page445 Hamilton Ave., 7th FloorWhite Plains NY 10601 USAP: 914-428-4600www.rcsworks.comReality Software Ltd.(Management for Internetand multimedia management)Vancouver BCP: 604-734-9590www.realitysoftware.comResolve Software Solutions Inc.(Provider of software, training and managementconsulting to design professionals)3991 Henning Dr., Suite 200Burnaby BC V5C 6N5P: 604-731-6847sales@resolve.cawww.resolve.caRF Wireless Systems(Rental of camera interface links[microwave] equipment, wireless frequencyagile microphones and comm. equipment)145 Bentley Ave., Suite 9Nepean ON K2E 6T7P: 613-228-7171Rocktel Inc.(Network development, cellular and othertower supplier, all technical services)600, boul L’AssomptionRepentigny QC J6A 6Y4P: 514-827-5835www.rocktel.caRodak & Associates Incorporated(Production services for broadcasters)1260 Caledonia Rd.Toronto ON M6A 2X5P: 416-256-4779drdeal@magma.caRohde & Schwarz Canada Inc.(Transmitters,broadcast test andmeasurement equipment, infosec productsand radio monitoring systems)750 Palladium Dr., Suite 102Ottawa ON K2V 1C7P: 1-877-438-2880/613-592-8000info@rohde-schwarz.comwww.rohde-schwarz.comSee our ads on pages 10 and 20Roland Systems Group CanadaA division of Roland Canada Music Ltd.(Unique combinationof support, sales andmarketing services forRSS audio and EDIROL video productsfrom Roland, bringing a special focus tousers, installers, contractors and architectsof leading audio or video systems. Worldfirsts include the S-4000, 40-channel DigitalSnake from RSS, the VC-200/300HD Multiformatconverters and the V-440HD multiformathigh definition mixer from EDIROL)5480 Parkwood WayRichmond BC V6V 2M4P: 604-270-6626www.rolandsystemsgroup.ca170 Admiral Blvd.Mississauga ON L5T 2N6P: 905-362-9707www.rolandsystemsgroup.caRon Paley Broadcast(Specializing in radio stations’automation, console,routers, processors and solutionsneeds. Representativeof Wheatstone, Vorsis, Pro-Racks Computers and 360 Replays)39 Bethune WayWinnipeg MB R2M 5J9P: 204-480-0429/1-866-460-3119www.ronpaleybroadcast.comRoss Video Ltd.(Vision Multi-Definition Video ProductionSwitchers, openGear, RossGear andGearLite Terminal Equipment, SoftMetalVideo Servers, XPression ComputerGraphics products and the OverDriveProduction Control System)8JohnSt.Iroquois ON K0E 1K0P: 613-652-4886solutions@rossvideo.comwww.rossvideo.comRVA Canada(Broadcast, recording and post equipment,broadcast transmitters, remote broadcast,microphones, digital equipment,processing and audio software)74 Dynamic Dr., Unit 11Toronto ON M1V 3X6P: 416-299-6442/1-866-782-6934www.rvacanada.comRVALightingandMasts(Tower lighting systems and telescopingpneumatic masts)65 Salem Ave.Hamilton ON L9A 3W2P: 905-719-6500www.rvacanada.comS.W. Davis BroadcastTechnical Services Ltd.(Specialized and hardto-obtainbroadcastparts & equipment; distributorfor Econco rebuilt power tubes)1543 Venables St., Suite 200Vancouver BC V5L 2G8P: 604-255-2200www.broadcasttechnical.comSee our ad on this pageSage Broadcast Canada(Broadcast equipment)17 Softneedle Ave.Brampton ON L6R 1L3P: 416-893-4441SBL(Design, installation and maintenance ofRadio, DTV, WiMAX and microwave systems)1A-1455 Waverley St.Winnipeg MB R3T 0P7P: 204-488-7098www.sbl.caBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 51

For complete company profiles check www.broadcastdialogue.comScenework(TV, theatrical, architectural dimmingcontrol consoles; fixtures, rigging,drapery supply)67 Watson Rd. S., Unit 7Guelph ON N1L 1E3P: 519-837-0583www.scenework.comSchindler Tower (Cambridge) Inc.(Communication towers and services)360 Montrose St. N.Cambridge ON N3H 2H8P: 519-650-5093info@schindlertower.comwww.schindlertower.comScientific Atlanta Canada Inc.(Satellite and terestrial transmissionequipment and cable products)100 Middlefield Rd., Unit 1Scarborough ON M1S 4M6P: 416-299-6888www.scientificatlanta.comSencore Inc.(MPEG2/4 servers, analysis, streamers/players,IPTV analysis and monitoring RF analyzers)3200 Sencore Dr.Sioux Falls SD 57107 USAP: 1-800-736-2673www.sencore.comSennheiser (Canada) Inc.(Headphones; microphones; RF systems;)221 Labrosse Ave.Pointe Claire QC H9R 1A3P: 514-426-3013www.sennheiser.caSETTE inc.(Transmission centre for video, audio ordata signals originating from satellite links,studios, tele-conference rooms, newsmobiles or VCRs; subtitling andvideodescription services)1500, Papineau, Suite 100Montréal QC H2K 4L9P: 514-525-1245sette@sette.comwww.sette.comSF Marketing Inc.(Professional audio and lighting equipment)325 Bouchard Blvd.Dorval QC H9S 1A9P: 514-780-2070info@sfm.cawww.sfm.caShaw Broadcast Services(Satellite services for cable)2055 Flavelle Blvd.Mississauga ON L5K 1Z8P: 905-403-2020www.cancombroadcast.comShively Labs(Design and manufacturing ofFM broadcast equipment)188 Harrison Rd., PO Box 389Bridgton ME 04009 USAP: 207-647-3327sales@shively.comwww.shively.comSintecMedia(System for managing airtime sales, traffic,programming, and promotion campaigns)110 West 40th Street, Suite 1108New York NY 10018 USAP: 917-606-5310www.sintecmedia.comSkotel Corporation(LTC and VITC time codegenerators and readers)92094 CSP PortobelloBrossard QC J4W 3K8P: 514-806-2340Sliq Media Technologies Inc.(Building infrastructure applications thatautomate and monitor large scaleaudio/video operations)3500, de Maisonneuve o., Suite 1725Westmount QC H3Z 3C1P: 514-846-0322www.sliq.comSolutions Broadcast RF(Specializing in pro-audio, broadcastradio and television products)1047-40ième AvenueLaval QC H7R 4X4P: 450-627-0854info@sbrf.cawww.sbrf.ca42-209 Castle Rock Dr.Richmond Hill ON L4C 5M2P: 905-780-0693info@sbrf.ca87 Arbour Stone Close N.W.Calgary AB T3G 4T2P: 403-984-7560Sonic Science(Sound effect & production music library)Toronto ONP: 416-383-0260sales@sonicscience.comwww.sonicscience.comSono Video Inc.(Professional audio, video, projection,audiovisual and multimedia equipment;videoconferencing)5005 E. Metropolitain Blvd.Montreal QC H1R 1Z7P: 514-322-8774info@sonovideo.comwww.sonovideo.comSonotechnique(Audio distributorand supplierto the new media, radio, tv, post production,film and ENG industries)200 Gince St.St. Laurent QC H4N 2W6P: 514-332-6868sales@sonotechnique.cawww.sonotechnique.caSee our ad on this page4001-2nd AvenueBurnaby BC V5C 3X1P: 604-298-2200sales@sonotechnique.ca248 The EsplanadeToronto ON M5A 4J6P: 416-947-9112/1-800-449-5919sales@sonotechnique.cawww.sonotechnique.caSony of Canada Ltd.(Video cameras,|monitors, recorders,routers, servers, automationand news systems)115 Gordon Baker Rd.Toronto ON M2H 3R6P: 416-499-1414www.sonybiz.caSoroka Sales(New and used video equipment)65 Lian St., Suite 212Fredericton NB E3C 0C2P: 506-471-1601www.videogearintl.com52 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Soundcraft Canada(Products for the pro audio and MI markets)9629 Clément St.LaSalle QC H8R 4B4P: 514-595-3966www.soundcraft-canada.comSoundmaster Group(Control and device integration systemsfor sound/video post production)89 Barford Rd.Toronto ON M9W 4H8P: 416-741-7057mail@soundmaster.comwww.soundmaster.comSouthgate Communications Ltd.(Broadcast TV and radio transmissionproducts, systems and services)15 Country Lane TerraceCalgary AB T3Z 1H8P: 403-818-6114info@southgatecommunications.comwww.southgatecommunications.comStandard Integration Inc.(Communications systemsintegration serving the broadcastand telecommunicationsindustry)385 Soudan Ave.Toronto ON M4S 1W6P: 416-484-1848sales@standardintegration.cawww.standardintegration.caStikeman Elliott(Legal services)50 O’Connor St., Suite 1600Ottawa ON K1P 6L2P: 613-234-4555info@stikeman.comwww.stikeman.comStohn Hay Cafazzo Dembroski& Richmond LLP(Legal services)133 King St. E., 2nd Fl.Toronto ON M5C 1G6P: 416-961-2020info@stohnhay.comwww.stohnhay.comStorerTV(TV program managementsolutions)1361 W. Towne Square Rd.Mequon WI 53092 USAP: 262-241-9005sales@storertv.comwww.storertv.comStreamON!(Provides streaming audiopackages to radio stations)6005 Gateway Blvd.Edmonton AB T6H 2H3P: 780-438-1482services@streamon.fmwww.streamon.fmStreamTheWorld(Helps broadcasters and media groupsleverage their online presence ina profitable manner.)1440 St-Catherine W., Suite 1200Montreal QC H3G 1R8P: 514-448-4037www.streamtheworld.comStudio Pro Technologies(Specializing in the installation of equipmentand cabling for the broadcast, telecom,audiovisual and mutimedia industries)580, DesbiensSte-Madeleine QC J0H 1S0P: 514-971-2310www.studiopro.tvSun Microsystems Inc./StorageTek(Design, manufacture, sell and maintaindata storage hardware and software;provide supporting services.)27 Allstate Parkway, 7th Fl.Markham ON L3R 5L7P: 905-477-6745http://ca.sun.comSundance Digital Inc.(Broadcast automation systems that deliverthe reliability, scalability, ease of use, andinteroperability required in any size broadcastoperation. Sundance Digital is Avid.)545 E. John Carpenter Frwy., Suite 200Irving TX 75062 USAP: 972-444-8442sales@sundig.comwww.avid.com/sundanceSuperior Electric(Power quality solutions)28 Spring Lane, Suite 3Farmington CT 06032 USAP: 860-507-2025info@superiorelectric.comwww.superiorelectric.comSureConnect Broadcast Services Inc.(Seamless transfers of broadcast video andaudio—fromanylocationtoanylocation)701 Rossland Rd. E., Suite 443Whitby ON L1N 9K3P: 416-429-5363/1-866-805-9013themailbox@sureconnect.comwww.sureconnect.comSynnex Canada(Distributor of Canon, JVC Professionaland Sony Digital Video Products; Apple,Acer and Trillim Computer Systems)107 Woodlawn Rd. W.Guelph ON N1H 6N1P: 519-820-1823www.emj.caTAD Lighting Services Ltd.(Studio and production lighting design)Niagara on the Lake ONP: 702-755-9357adrian@tadlighting.cawww.tadlighting.caTAMUZ Broadcast Trading Inc.(LCD video monitors with singleor multiple screens from 4" to 82"for the broadcast market)150 JFK Parkway, Suite 100Short Hills NJ 07078 USAP: 973-763-4706www.tamuz-usa.comTD Newcrest(Financial services)66 Wellington St. W., 7th Fl., TD TowerToronto ON M5K 1A2P: 416-983-3954TEAC Canada Ltd.(Development and manufacture ofadvanced recording technologies)5939 Wallace St.Mississauga ON L4Z 1Z8P: 905-890-8008www.teac-ca.comTechnalogix(UHF, VHF, FM transmitters;translators and power amplifiers;wireless internet equipment)4-8021 Edgar Industrial PlaceRed Deer AB T4P 3R3P: 403-347-5400info@technalogix.cawww.technalogix.caTechnically Yours Inc.(Lee lighting & camera filters; Miller tripods;Lectrosonic wireless audio; Photoflex softlighting; Bron HMI lighting; Brightline fluorescentbroadcast fixtures; Rose brand fabrics)7 Labatt Ave., Suite 103Toronto ON M5A 1Z1P: 416-361-9390info@tyi.cawww.tyi.caTechnostrobe Inc.(Protective lighting systems for tall structures)65, Herbert O’ConnellCoteau-du-Lac QC J0P 1B0P: 877-578-7623info@technostrobe.comwww.technostrobe.comTekskil Industries Inc.(Prompting systems)North Vancouver BCP: 604-985-2250tekskilprompters2009@tekskil.comwww.tekskil.comTektronix Canada Inc.(SD/HD video signalgenerators, Waveformmonitors & rasterizers;audio monitors; MPEG generators, analyzers& monitors; automated-file based contentverification)400 Britannia Rd. E., Unit 1Mississauga ON L4Z 1X9P: 800-661-5625/905-836-0595www.tektronix.com/videoBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 53

For complete company profiles check www.broadcastdialogue.comP.O. Box 500 M/S 50-37314150 S.W. Karl Braun Dr.Beaverton OR 97077-0001 USAP: 800-835-9433www.tektronix.com/videoTelecast Fiber Systems Inc.(Fibre optic systems for TV production)102 Grove St.Worcester MA 01605 USAP: 508-754-4858sales@telecast-fiber.comwww.telecast-fiber.comTelesat(Satellite operators,communications carrier,value added service provider)1601 Telesat CourtOttawa ON K1B 5P4P: 613-748-0123info@telesat.cawww.telesat.comTelestream Inc.(SDI video capture, media encoding/transcoding, workflow automationand IP delivery products)848 Gold Flat Rd.Nevada City CA 95959 USAP: 530-470-1300info@telestream.netwww.telestream.netTelmar HMS Ltd.(Information services & software solutions foradvertising media planners, buyers & sellers)90 Eglinton Ave. E., Suite 410Toronto ON M4P 2Y3P: 416-487-2111info@telmar-harris.comwww.ca.telmar.comTelonix Communications Inc.(Test & measurement equipment;communication & network products)15-305 Industrial Parkway S.Aurora ON L4G 6X7P: 905-727-3050www.telonix.caTelos Systems(Variety of IP CODECS from Telos enablehigh-quality, robust audio transport overprivate or public IP connections)2101 Superior Ave.Cleveland OH 44114 USAP: 216-241-7225telos-info@telos-systems.comwww.telos-systems.comTestforce Systems Inc.(Wide range of test andmeasurement equipment)2-1795 Ironstone ManorPickering ON L1W 3W9P: 905-839-4290www.testforce.comTFT Inc.(Emergencyalertsystems;modulationmonitors; studio transmitter links)1953 Concourse Dr.San Jose CA 95131 USAP: 408-943-9323info@TFTInc.comwww.tftinc.comThe Captioning Group Inc.(Realtime and offline captioning services)505 Patina Place S.W.Calgary AB T3H 2P5P: 1-800-717-9707info@captioning.comwww.captioning.comThe Hull Group(Insurance services)Brookfield Place, BayWellington Tower, 181 Bay St.,Suite 4200Toronto ON M5J 2T3P: 416-865-0131info@thehullgroup.comwww.thehullgroup.comThe Media Concierge(Closed captioning, descriptive video,standards conversion, broadcast transfersand DVD replication)34 Beck Ave.Toronto ON M4C 4L5P: 647-994-3003www.themediaconcierge.comThomas & Betts(Manufacturer of connectors and componentsfor electrical and communication markets)2000 Argentia Rd., Plaza 5, Suite 500Mississauga ON L5N 2R7P: 905-858-1010www.tnb-canada.comToon Boom Animation Inc.(Animation software)7LaurierSt.E.Montreal QC H2T 1E4P: 514-278-8666info@toonboom.comwww.toonboom.comTotal Media Systems Inc.(Systems integrator of audio/video systems)1479 Laperriere Ave.Ottawa ON K1Z 7S8P: 613-798-9300www.totalmedia.caTradeport Electronics Group(Test and measurement instrumentation;repairs and calibration)668 Millway Ave., Suite 7Vaughan ON L4K 3V2P: 800-379-4620sales@tradeport.on.cawww.tradeport.on.caTri-Lite TV(Provides location technical facilites,including HD and SD production mobilesand air-pack systems; crew)2196 Dunwin Dr.Mississauga ON L5L 1C7P: 905-828-2225info@tri-litetv.comwww.tri-lite.tvTrispec Communications Inc.(Full range of optical and broadbandnetwork products and services)8500 Pascal GagnonSt-Leonard QC H1P 1Y4P: 514-328-2025trispec@trispec.comwww.trispec.comTrylon TSF(Towers, monopoles, fall protectionequipment; tower engineering analysis)P.O. Box 186, 21 South Field Dr.Elmira ON N3B 2Z6P: 519-669-5421info@trylon.comwww.trylon.comTVC Canada(Supplying the cable, telecom andbroadband industries with brandlabel products and services)280 Hillmount Rd., Units 1 & 2Markham ON L6C 3A1P: 905-477-7772/1-800-319-9933www.tvccanada.comUK Products Canada Inc.(Manufacturer of photo cases and lights)16652-117 AvenueEdmonton AB T5M 3W2P: 780-484-2350info@underwaterkineticscanada.comwww.underwaterkineticscanada.comUnique Broadband Systems Inc.(Mobile wireless systems; fixedbroadband wireless access systems;transmission equipment)400 Spinnaker WayVaughan ON L4K 5Y9P: 905-669-8533sales@uniquesys.comwww.uniquesys.comUnlimi-Tech Software Inc.(File transfer solutions)1725 St. Laurent Blvd., Suite 205Ottawa ON K1G 3V4P: 877-327-9387www.filecatalyst.comUpMarket Inc.(Manufacturers’ representative forCambotics, G Technologies, FingerWorksPC, Hitachi, Motion DSP, PNY, Secced)58 Walwyn Ave.Toronto ON M9N 3M8P: 647-226-1364/416-722-7801/416-918-7895sales@up-market.cawww.up-market.caUtah Scientific Inc.(Analog and digital routingswitchers and master controls)4750 Wiley Post Way, Suite 15054 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Salt Lake City UT 84116P: 801-575-8801www.utahscientific.comVCI Solutions(Product portfolio consistsof dynamic back-office softwaresystem solutions thatserve as the operationalback-bone for over 500broadcast and cable channelsacross North America)146 Chestnut St.Springfield MA 01103 USAP: 413-272-7200sales@vcisolutions.comwww.vcisolutions.comVDS Canada(Content automation products allow to automategraphics & video with any data source)38 Garden Ave., Box 84Delaware ON N0L 1E0P: 519-203-0212www.videodesignsoftware.com92 Central Ave.Farmingdale NY 11735 USAP: 631-249-4399Vidcom Communications Ltd.(Broadcast/video/post productionhardware/software, sales and rentals)77 West 8th Ave., Suite 100Vancouver BC V5Y 1M8P: 604-732-9711vidcom@vidcom.cawww.vidcom.caVideoquip Research Limited(Electronic devices and products for broadcast,professional audio and video industries)595 Middlefield Rd., Unit 4Scarborough ON M1V 3S2P: 416-293-1042vrl@videoquip.comwww.videoquip.comVideoscope(The one-stop shop for Sony HD professionalcameras: sales, rentals, service andrecording media)100 Howden Rd., Unit 1Toronto ON M1R 3E4P: 416-449-3030admin@videoscope.comwww.videoscope.comVislink News and EntertainmentMicrowave Radio Communications(MRC)(Vislink News andEntertainment bringstogether Vislink’s three established broadcastbusinesses of satellite uplink manufacturerAdvent Communications, wireless cameramanufacturer Link Research and MicrowaveRadio Communications, which manufacturesfixed and mobile microwave links)101 Billerica Ave., Bldg. 6N. Billerica MA 01862 USAP: 978-671-5700info@mrcbroadcast.comwww.mrcbroadcast.comVu! Productions(Occasional satellite segment; mastercontrol facilities; production facilities;HDTV production services; post productionediting;graphicdesign+animation)115 Scarsdale Rd.Toronto ON M3B 2R2P: 416-383-6148www.vuproductions.caWard-Beck Systems Ltd.(Broadcast equipment; all aspects ofmanufacturing, including R&D, engineering,electronic assembly, metal fabrication)455 Milner Ave., Unit 10Toronto ON M1B 2K4P: 416-335-5999request@ward-beck.comwww.ward-beck.comSee our ad on this pageWeather Central Inc.(Weather graphics and data)401 Charmany Dr., Suite 201Madison WI 53719 USAP: 608-274-5789www.weathercentral.tvWebbtronics(Microwave linking servicesand specialty paging)23 Shetland Cres.St. Catharines ON L2P 3P6P: 905-321-0726www.webbtronics.caWestern Imperial Magnetics Ltd.(Audio, video, CD and DVD media,duplication services and equipment)7-12840 Bathgate WayRichmond BC V6V 1Z4P: 604-270-8682www.wimmedia.comWestlake Electronic Supply Inc.(Electronic wire, cable, and partsneeded for the TV and radio industry)14071 N.E. 200th Street, Suite BWoodinville WA 98072 USAP: 1-800-523-8677/206-622-6600www.westlake-electronic.comWesTower Communications Ltd.(Design, engineering, constructionand maintenance of telecommunicationssites and towers)17886-55th AvenueSurrey BC V3S 6C8P: 604-576-4755www.westower.com1925 Alberta Ave.Saskatoon SK S7K 1S1P: 306-384-599960 South Field Dr.Elmira ON N3B 2Z6P: 519-669-41444671 Highway 2Wellington NS B2T 1K6P: 902-860-2186Wheatstone Corporation /Audioarts Engineering(Audio consoles for broadcasting)600 Industrial Dr.New Bern NC 28562 USAP: 252-638-7000sales@wheatstone.comwww.wheatstone.comWhite Radio Ltd.(Video, Audio/Video andProAudio solutions)940 Gateway Dr.Burlington ON L7L 5K7P: 1-800-565-3586www.whiteradio.comWideOrbit(Traffic, sales and billing systems tobroadcasters, networks, cable operators)2 Harrison St., Suite 600San Francisco CA 94105 USAP: 415-675-6700www.wideorbit.comWi-LAN V-chip Corp.(Design, development and deliveryof broadband wireless technologies)515 Consumers Rd., Suite 616Toronto ON M2J 4Z2P: 416-640-7330info@wi-lan.comwww.wi-lan.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 55

For complete company profiles check www.broadcastdialogue.comWILCAN Electronics Ltd.(Lightning and powersurge protectionequipment for transmittersites and studios)8560 Torbram Rd., Unit 35Brampton ON L6T 5C9P: 888-596-2020wilcan@lightningtvss.comwww.powersurges.comWinsted Corporation(Technical furniture solutions forvideo and broadcast installations)10901 Hampshire Ave. S.Minneapolis MN 55438-2385P: 1-800-447-2257/952-944-9050info@winsted.comwww.winsted.comWireCAD(Design and documentation tools for systemdesigners, design engineers, systemintegrators and network engineers)4286 E. Amity Ave., Suite 102Nampa ID 83687 USAP: 661-253-4370sales@wirecad.comwww.wirecad.comYamaha Commercial Audio Systems Inc.(Canadian Tech Support Office—Appointments Only)80 Citizens Court, Unit 5Markham ON L6G 1A7P: 1-866-211-9366 Option 2infostation@yamaha.comwww.yamahaca.comZatychec Holdings Ltd.(TV & UHF antenna systemsand combiners/RF accessories)6971 Lakes Park Dr.Ottawa ON K4P 1M6P: 613-821-1577ZTV Broadcast Services Inc.(Rentals of HD and SD BroadcastCameras and Equipment)1333 Matheson Blvd. E.Mississauga ON L4W 1R1P: 905-290-4430www.ztvbroadcast.comRESEARCH ANDINFORMATION SERVICESAngusReidStrategies(see Vision Critical)BBM Analytics Inc.(Portfolio of software solutions to provideclients with critical insight into the impactsof broadcast content & consumer behaviours)1500 Don Mills Rd., 3rd FloorToronto ON M3B 3L7P: 416-445-8881www.bbmanalytics.caBBM Canada(Broadcast audiencemeasurement company)1500 Don Mills Rd., 3rd Fl.Toronto ON M3B 3L7P: 416-445-9800info@bbm.cawww.bbm.ca10991 Shellbridge Way, Suite 208Richmond BC V6X 3C6P: 604-248-07702055 Peel St., 11th FloorMontréal QC H3A 1V4P: 514-878-97111234 Main St., Suite 3000Moncton, NB E1C 1H7P; 506-859-7700Cision(Integrated services & software solutionsfor reputation & campaign management,media monitoring)332 S. Michigan Ave., Suite 900Chicago IL 60604-4301 USAP: 866-639-5087www.cision.comCNN Newsource SalesOne Time WarnerCenter, 7 NorthNew York NY 10019-8017 USAP: 212-275-6734October 2009CNW Group(Distribution and archiving;news releases, webcastsand photos; video productionand distribution)20 Bay St., Suite 1500Toronto ON M5J 2N8P: 416-863-9350info@newswire.cawww.newswire.caColeman Insights(Research that helps media companiesbuild brands and develop content)P.O. Box 13829Research Triangle Park NC 27709 USAP: 919-571-0000ColemanInformation@ColemanInsights.comwww.ColemanInsights.comHarris/Decima(Public opinion and market research)160 Elgin St., Suite 1800Ottawa ON K2P 2P7P: 613-230-2200www.harrisdecima.com1080 Beaver Hall St., 4th FloorMontréal QC H2Z 1S8P: 514-288-0037Joint Communications Corp.(Market research,cluster strategy, radioand television)1359 Stillson Rd.Fairfield CT 06824 USAP: 203-227-9533parikhal@aol.comwww.gomediafix.comMarkKassof&Co.(Audience researchand strategies)2531 Jackson Ave., Suite 227Ann Arbor MI 48103 USAP: 734-662-5700contact@kassof.comwww.kassof.comMarketwire(News release distribution, mediamanagement, monitoring)48 Yonge St., 8th Fl.Toronto ON M5E 1G6P: 416-362-0885www.marketwire.comMediaLAB/Mediastats Inc.(Research Services)68 Wellington St. E.Aurora ON L4G 1H8P: 905-726-2626info@mediastats.comwww.mediastats.comNews Canada Inc.(Information Services)920 Yonge St., Suite 509Toronto ON M4W 3C7P: 416-599-9900www.newscanada.comNielsen BDS Radio(Airplay tracking forthe entertainmentindustry, employing a patented digitalpattern recognition technology)5525 West Blvd., Suite 521Vancouver BC V6M 3W6P: 604-569-2012www.bdsradio.caOakes Research(Programming, marketing and salesresearch and economic analysis)27 Garden Ave.Toronto ON M6R 1H5P: 416-532-1999Solutions Research GroupConsultants Inc.(Full-service marketresearch firm withspecialized expertise in media, technologyand entertainment)2200 Yonge St., Suite 910Toronto ON M4S 2C6P: 416-323-1337info@srgnet.comwww.srgnet.com56 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

SR Consulting(Providing practical assistance to radioand TV station sales personnel)1557 Kingston Rd.Scarborough ON M1N 1R9P: 416-690-7729www.paul-ryan.comThe Canadian Press(News agency)36 King St. E.Toronto ON M5C 2L9P: 416-364-0321broadcast@thecanadianpress.comwww.thecanadianpress.comThe Nielsen Company(Advertising informationservices and televisionaudiencesoftware and analysis)160 McNabb St.Markham ON L3R 4B8P: 905-475-9595www.ca.nielsen.com1111, boul. Dr. Frederik Philips, Suite 505St-Laurent QC H4M 2X6P: 514-333-1416Vision Critical(After its merger,Vision Critical combinesthe consumerand media research practice of Angus ReidStrategies with online research tools andtechnologies developed by Vision Critical.)Suite 705, 175 Bloor St. E., PO Box 19Toronto ON M4W 3R8P: 416-642-1955toronto@visioncritical.comwww.visioncritical.comSTATIONREPRESENTATIVESAirtime Television Sales Inc.6 Crescent Rd., 2nd FloorToronto ON M4W 1T1P: 416-923-7177Astral Media Broadcast Sales1788-5th Avenue W., Suite 318Vancouver BC V6J 1P2P: 604-633-3600info@astralmediabroadcastsales.comwww.astralmediabroadcastsales.comCalgary ABP: 403-685-5711info@astralmediabroadcastsales.comAstral Media Radio Sales2St.ClairAve.W.Suite 1700Toronto ON M4V 1L6P: 416-323-7405info@astralmediaradiosales.comwww.astralmediaradiosales.com1411, rue du Fort, Suite 300Montreal QC H3H 2R1P: 514-942-2023info@astralmediaradiosales.comwww.astralmediaradiosales.comAstral Media TVPlus2 St-Clair Ave. W.Suite 2000Toronto ON M4V 1L6P: 416-924-6664www.astralmediatvplus.comCanadian Broadcast Sales45 St Clair Ave. W.5th Fl.Toronto ON M4V 1K9P: 416-961-4770www.radiocbs.com601 West Broadway St., Suite 600Vancouver BC V5Z 4C2P: 604-683-08601015-4th Street S.W., Suite 745Calgary AB T2R 1J4P: 403-264-05005915 Gateway Blvd.Edmonton AB T6H 2H3P: 780-702-0866201-125 Centre Ave., Box 950Winnipeg MB R0G 0B0P: 800-374-3315800, rue de la Gauchetiere ouest, Suite 1100Montreal QC H5A 1M1P: 514-787-79081718 Argyle St., Suite 415Halifax NS B3J 3N6P: 902-423-6566Canadian Television Sales145 West 45th Street, Suite 701New York NY 10036 USAP: 212-967-1999www.canadiantvsales.comCanadian Traffic Network (CTN), The2225 Sheppard Ave. E., Suite 1204Toronto ON M2J 5C2P: 416-849-9090www.trafficnet.caCanwest Broadcast Sales121 Bloor St. E.Toronto ON M4W 3M5P: 416-967-11747850 Enterprise St.Burnaby BC V5A 1V7P: 604-420-22881010 St. Catherine St. W., Suite 200Montreal QC H3B 5L1P: 514-525-1133CHUM Radio Sales250 Richmond St. W.Toronto ON M5V 1W4P: 416-925-6666300-380 West 2nd AvenueVancouver BC V5Y 1C8P: 604-689-14881205 PapineauMontréal QC H2K 4R2P: 514-845-4111Golden West Media201-125 Centre Ave.Winnipeg MB R0G 0B0P: 204-324-6464Groupe Force Radio800, rue de La Gauchetiere ouestbureau 1100Montreal QC H5A 1M1P: 514-787-8001www.forceradio.caRadio Unie Target7005, boul Taschereau, Suite 268Brossard QC J4Z 1A7P: 450-656-8615www.radio-unie-target.comRobert Cole Media Inc.28 Canvin Ave.Kirkland QC H9H 4S4P: 514-693-1221Target Broadcast Sales Inc.280 Avenue Rd.Toronto ON M4V 2G7P: 416-932-2202info@targetbroadcast.comwww.targetbroadcast.com1080 Mainland St., Suite 417Vancouver BC V6B 2T4P: 604-689-1156targetbc@telus.netWestern Media Sales5026-50th StreetLloydminster AB T9V 1P3P: 780-875-3321WTR Media SalesInc.1024-17th Avenue S.E.Calgary AB T2G 1J8P: 403-296-1340The information in thisSupplyGuide—plus selected people at theseorganizations—is availablein our online Directory atwww.broadcastdialogue.comBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 57

GARY BELGRAVEIn praise of RTSEvery May and October BBM releases the latest Return toSample (RTS) study. The study, combined with informationobtained from diary sweeps, provides BBM memberswith a wealth of intelligence including media usage and consumerbehaviours.RTS refreshes every six months with an average database ofover 63,000 from study to study making it the largest and mostcurrent Canadian consumer study. Full access to the study isavailable through BBM/BBM Analytics.Within the BBM RTS there is an extensive list of retail stores,services and products so you can profile consumers from a varietyof angles including stores shopped and products purchased.As a result of the robust database information is availablenationally, regionally and by market. Radio is local; the RTSdatabase was built with that in mind and provides BBM memberswith an abundance of evidence to support radio as anessential advertising medium.Marketers are looking for increased accountability and ReturnOn Investment (ROI). Savvy radio advertisers can deploy theirresources more efficiently, matching media investment by marketwith brand or category development.As Canada is a community of communities, consumer behaviourcan vary from Ontario to B.C., Quebec and Atlantic Canada.RTS can further increase campaign efficiencies by providing advertisersgreater insight into consumer behaviours and radio’s abilityto reach the right people at the right time.For instance, fast food burger restaurants are more popularin the Prairies and Atlantic Canada than the rest of the country,with over 20% of the population visiting monthly.Visited a burger restaurant one or more times a month—population 12yrs+Age BC Prairies Ontario Quebec Atlantic12+ 16% 22% 18% 13% 25%Getting the right people to respond to a message is crucial toincreasing ROI. Using RTS you can demonstrate radio’s ability toconnect with, and engage, an advertiser’s core consumer; 29% ofall adult Canadians have been prompted to visit an advertiser’sstore or website within a week of hearing an ad on radio. Theresponse rate increases to 33% for busy, affluent Canadians.Visited an advertiser’s store or websitewithin a week of hearing the ad on radioA25-54 HHI $75K+ 35%A25-54 with kids under 12 yrs. 33%A25-54 33%Age 18-34 32%Age 18+ 29%The RTS databaseis refreshed every sixmonths, allowing forfrequent revisions andupdates to the study.Every year BBM workswith members to reviewand revise thequestionnaire to reflectmarket trends.Results from surveyquestions pertainingto technology—such as ownership ofMP3 players andPDAs—were in marketlong before theyappeared in other annual media industry databases. One of thelatest RTS questions asks respondents if they have accessed theInternet using a cell phone, smart phone or other similar mobiledevice. Radio stations looking to offer sponsorship of a mobileapplication such as traffic reports now have data to demonstratethat the majority of the population use mobile internetaccess.Accessed Internet in the past week using a mobile deviceAge BC Prairies Ontario Quebec Atlantic25-54 60% 56% 53% 51% 46%At the RMB we use the RTS database extensively in combinationwith our proprietary studies such as Foundation Researchto develop consumer profiles, industry profiles and researchpapers on media usage for RMB members. The database is avaluable tool for increasing intelligence on consumer groupsand business categories across a wide spectrum.For example, our consumer profile documents provide insightto age, gender, household income, media usage habits andadvertising avoidance data for over 50 consumer groups includingcar buyers and vacation travelers. By understanding a client’sbusiness and their core consumer, RMB members can becomea marketing partner rather than just a media supplier.For a look at what the RTS study can do I encourage allmembers to log in to the RMB member’s website and check outour sales resource and research sections. Many of the documentswe produce incorporate RTS data and are designed to positionyou to win.Gary Belgrave is president of the Radio Marketing Bureau. He maybe contacted by e-mail at gbelgrave@rmb.ca or by phone at (416)922-5757.58 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

Sarah Cummings has been appointedPD at Astral Media Radio’s newFM station in Ottawa. Cummings,of Astral Media Radio Niagara,was to divide her time inNovember between the twolocations as she wound up her PD gig at105.7 EZ Rock/Newstalk610 CKTB. SucceedingCummings at the twoSt. Catharines stations isGina Lorentz, the PD at CKNX-FM Wingham. Also at AstralSarahCummingsGina LorentzMedia Radio Niagara, MikeTyler became PD at HTZ-FM.His background includes stopsat Jack FM Toronto, Y108Hamilton, The Hawk Londonand 102.1 The Edge Toronto.Both Lorentz and Tyler began their new jobsNov. 23... Jessica Rankin joined the Q104Halifax/Dartmouth morning show Nov. 16, succeedingLisa Blackburn,a15-yearQ veteran. Blackburn was to beginco-hosting Lite 92.9 Halifaxmornings with her husband,Jamie Paterson. Rankin hasbeen in the broadcast businessMike Tylerfor seven years, most recentlyat Moose FM North Bay... Vince Cownden, thePD at Lite 96 (CHFMFM) Calgary—after 45years in the business—has announced his earlyretirement effective Dec. 31. Cownden began hiscareer in radio at C-FAX Victoria when he was18, continuing his career’s journey with stops atstations in Vancouver, Winnipeg and Calgary.Elizabeth Roscoe, the Exec VP Strategic Policy &Public Affairs Planning at the CanadianAssociation of Broadcasters, left the job in lateOctober. She’s moved to Hill & Knowlton inOttawa as Sr. VP, Client Services... CTV NationalDeputy Bureau Chief Rosemary Thompson hasresigned that position and has moved toOttawa’s National Arts Centre as Director ofCommunications and Public Affairs. She beganthere Nov. 2... Terry Williams has been hired asPD of LITE 92.9 Halifax, thenewRogers station.Most recently, Williams was PD at thelocal CHUM stations, CJCH and C-100... RogersVancouver has named Murray Brookshaw PD of itsMake sure that BroadcastDialogue has your peoplechanges. E-mail stationnews to howard@broadcastdialogue.comJessica RankinVince CowndenElizabethRoscoeTerry WilliamsMari-K KerrNikki MarshJeremy JohnJACK-FM (CKLG) and FM 104.9(CKCL). Brookshaw was withCHUM Windsor for 20 years beforejoining Newcap Calgary...Ross Hawse, GSMatNewcapRadio Edmonton, joinedRawlco Radio EdmontonNov. 30... New RetailSales Manager at CKPC-AM/FM Brantford isSimon Constam, exofTheWave Hamilton. He began Nov.2. Peter Jackman remains VPSales/GM of the stations.Mari-K Kerr has returned toTeletoon Toronto as Director ofTraffic. She had been Directorof Traffic Operations withCanwest/Alliance Atlantis forthe past 3½ years… TeletoonSimon ConstamDirector of Communications,Pascale Guillotte, left broadcasting in favour ofKids Help Phone in Toronto where she is nowManager, Communications… Nikki Marsh hasbeen appointed Promotions Manager atFX101.9fm/HAL89.9fm Halifax. March has aBachelor of Science Degree with an emphasison mass communications. She also completedfour internships in the professional sports industrybefore joing the MBS Halifax stations.Jeremy John became the new Morning Host at97.7 The Beach Wasaga Beach in early December.Most recently he was with BOB FM London andbefore that ‘A’ London... Jamie Petrie, AccountExec for the past five years atAstral Media Radio Hamilton,has been promoted to RetailSales Manager while MichelleArmstrong has been promotedto Retail Sales Manager at AstralMedia Radio Niagara... New PD/morning Host at Mountain FM(CKQR-FM) Castlegar is Justin“Drex” Wilcomes. He movedJamie Petrie to Canada from working inAustralian radio and succeeded Rudi Parachoniakwho moved to The River Kamloops... NatashaRapchuk,NDatCorus Radio Calgary, has resignedafter 10 years with the company. She will moveMurrayBrookshawRoss HawseMichelleArmstrongJustin “Drex”WilcomesBROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 59

NatashaRapchukKath ThompsonJulie Jamesto Toronto for family reasons.Her last day on the job at QR77was to have been Dec. 11... KathThompson is now PD/MD at MIX97.7 Calgary, a promotion fromher position as APD. Her backgroundincludes CBC, CHEZ106 Ottawa, The Bear Ottawa(now Virgin)andSound SourceNetworks (now Orbyt Media)...Julie James, who moved backeast from her PD position atJOE-FM Edmonton for personalreasons, is doing weekend andswing shifts at CHFI Toronto aswell as assisting in the programmingand music departments...SHORE 104 Vancouver lost amorning show member. Hugh(Moose) Evans and his familyhave returned to England.Veteran Steve Dunbar movedSteve DunbarGordRutherfordColleen Browfrom middays to mornings and Gord Rutherford moved fromweekend/swing to middays. Also at Shore 104, Colleen Brow,the new morning news Anchor, is also a local comedian. As onewag at the station says, “interesting newscasts!”JC CouttsAndrewHopkinsRob McBrideNew morning show Co-host at 103.9 MAX FMMoncton is JC Coutts, ex pm drive Host at 101.7The ONE Wingham... Andrew Hopkins, exofNLBroadcasting Kamloops, moved to the PeaceRegion as News Director at Astral Media RadioFort St. John... Former CJME Regina Anchor/Reporter Geoff Smith moved to sister Rawlco stationsCJNB/Q98/93.3 The Rock North Battlefordas ND... Rob McBride moved to WIRED 96.3FM(CFWD-FM) Saskatoon as StationEngineer. He had been withsister Harvard stations The Fox/GX94 Yorkton... Cody Mackay,formerly a Broadcast Technicianat CHUM Radio Vancouver,joined Astral Media Radio Cody MackayVancouver as Director of Engineering.He succeeded BarryJohnston who announced hisretirement in August… MichellePereira, the Retail Sales Managerat HANK-FM (CHNK)/CKJSWinnipeg from 2007 to 2009 is now with CHUMWinnipeg as Agency Liaison.SIGN-OFFS:Michelle PereiraAsha DaniereDon MoenSam NasrawiGreg SansoneScore Media management promotions include:Asha Daniere to Sr VP and General Counsel; DonMoen to Sr VP, Sales; Sam Nasrawi to VP, CreativeServices; and Greg Sansone to VP, Television...New Station/Sales Manager at The Eagle 100.9(CKUV)/AM 1140 (CHRB) High River andCFXO Okotoks is Tara DeWitt. She’s been withGolden West Broadcasting forfive and a half years, starting asa Junior Sales Consultant. Fromthere, DeWitt moved up, progressingto her last job as Salesand Operations Manager forall three stations... Al Ford has Tara DeWittbeen appointed Ops Mgr for theRogers Radio Edmonton properties.He remains PD at SONiC1029 Edmonton... Greg Murphy,Chair, School of ContemporaryMedia at Fanshawe College inLondon has moved to Durham Al FordCollege in Oshawa as Dean,School of Media, Art & Design...Ian Caldwell returned to CTVToronto as Managing Editor.He’d held that position for severalyears before leaving twoyears ago.Greg MurphyLorie McNaughton of lymphoma in Calgary. The former CBC-TVHost was diagnosed with cancer more than a year ago.McNaughton worked at CKSA Lloydminster, CBC-TV Regina,CBC-TV Winnipeg and anchored Canada Now in Calgary from1999 to 2003.Helene Tahk, 59, in Pickering, Ont., of cancer. She had been withBBM in Toronto for roughly 15 years as an Account Exec beforeleaving in 1998 to begin a new business with her husband.Barry Burgess, 63, in Regina of a degenerative neurological disorder.He spent 35 years with CBC, 25 of them in Saskatchewan,before retiring in 2002.Alex Moir, 84, in Edmonton. Moir was the supper-hour newscastAnchor on CBC-TV Edmonton for 25 years.George McCloy, 87, in Winnipeg. McCloy, an on-air Host, beganworking at CJOB Winnipeg in 1946, when the station began, andstayed there until his retirement in 1987.Peter Hall, 62, in Grande Prairie. Hall was onthe air at Big Country Grande Prairie for over15 years and, before that, at CFGP (now Rock97.7 FM) Grande Prairie.60 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

MAUREEN BULLEYThe dinner time dilemmaDid you hear about the man whowrote to his favourite radio stationto request a change in thebroadcast time of a particular feature? Thelistener stated the scheduling conflictedwith his wife’s dinner preparation. He wasmotivated to write because their housenearly burnt down when the cooking wasleft unattended while the pair listenedintently to the radio broadcast.You probably receive hundreds ofpieces of correspondence every week fromyour audience. Now, with tighter timelines,increased workload and limited resources,responding to listener inquiriesmay not always be at the top of your to-dolist. Should it be? A study of the role oflistener feedback or “fan mail” from a historicalperspective may help you decide.This dinner time dilemma is just oneof many letters sent to the producers ofVox Pop. Popular in the 1930s and 40s,the program was a person-on-the-streetinterview show that began at a Houstonradio station in early 1930s and latermoved to New York. The program receivedincredible amounts of mail. Listener interactivitywith radio began long beforewe had the technological ability to beinteractive back at them.Why does the audience take time towrite? Was this early practice of writingletters to broadcasters truly interactive?Perhaps yes, if you subscribe to the conclusionsof a piece by Charlene Simmonspublished in the September 2009 issueof the Journal of Broadcasting & ElectronicMedia. Simply put, if the perception is oneof interactivity, that perception is realityeven if no true interaction takes place.According to the paper’s author, perceivedinteractivity is dependent uponcontrol, response time and synchronicity,two-way communication, personalizationand the content of the message. Our abilityto respond instantly is relatively new.But from that very first letter written byhand, audience members felt that theywere interacting with the broadcaster.Even though the letter writers figuredthere was little chance of getting a reply,they felt that communicating theirthoughts might influence producers.Audience members found the fan mailexperience to be interactive even thoughinteracting never occurred. Case in point,the NBC Nightly News which in the’90s began displaying e-mail coordinatesof news correspondents during reports.“Although NBC never responded to itsviewers, the e-mails reflected a level ofperceived interaction on the part of theviewer”.Interesting to note is that listener letterswere at one time used by many radiostations and networks to estimate thesize of their listening audience, confirmthe size of the station’s footprint and tounderstand audience preferences. Whileaudience measurement is much moresophisticated today, the fundamentalsremain the same.Listener feedback is a wonderful thing.The ability of our audience to connect tous quickly through our website or ourswitchboard gives us a great opportunityto interact. One example of early fanmail stated: “We do appreciate your kindendeavour to please the listening publicand we only wish there was some waythat our applause could be transmittedback”. I suspect it was—delayed by thelength of time it took for the letter to bewritten and delivered, but applause receivednonetheless.Interestingly, if the stations made requestsfor listener feedback, the responsewas great and filled with praise and positivecommentary. In between those requests,however, most correspondencewas critical.In a study of fan mail for the NewYork Philharmonic broadcasts on CBS,Scholar Bogart concluded in his 1949paper that “fan mail is a means for whichthe audience can talk back, by whichcommunication can resume its two-wayflow… It is a way by which the listenercan participate more fully in the experienceof listening”.Whether your audience is writing topraise, complain or inquire, they feel likethey’re interacting just by getting in touch.It may not matter much if you actuallyreply, but perhaps you should.Feedback, positive or otherwise, is alwaysworth the page it’s written on or thescreen upon which it is displayed.Maureen Bulley is president of THE RADIOSTORE. She may be reached at 1-888-DORADIO or by e-mail at doradio@total.net.BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010 61

ENGINEERINGImay have seen the future, and it mightbe called RT+.This column is for anyone that lamentsthe loss of DAB and its promise of“interactive radio”; that thinks the futureof radio is compromised by the Internet;that radio has been doomed by the iPod;or that just wants to play with radiobroadcast technology at the cutting edge,but doesn’t have a whole potful of moneyto spare for that purpose.We’ve talked before about how RDS/RBDS, that 25-year-old European technology,offers many interesting features, andhow it can be implemented with little efforton the broadcaster’s part. I’ve alwaysadmitted it could get expensive if you letyour imagination run free, but let’s faceit, you can get started for much less thana kilobuck, which is pretty negligible intoday’s broadcast equipment world.Why, curiously, is it already implementedin lots and lots of cars, but you’llbe hard-pressed to find even one aftermarketcar radio that has RDS? Why is thisfeature present in Europe, but hard to geta handle on here?Well, the folks that brought you RDSand RDBS have created a subset of thattechnology called Radiotext+ (RT+), and itjust might set music radio on its collectiveear. The latest versions of the iPod nano(the models that include an FM tuner) arealready equipped for it, and so is everymodel of Microsoft’s Zune player.It’s really simple, but quite elegant.Tag, you’re it!BY DAN ROACHRT+ inserts control codes in the littleusedRadiotext part of RDS which willallow identified subfields inside Radiotext.So you can insert playlist information, justlike with old RDS, but now the receivercan tell which text is the song title andwhich is the artist. More importantly, youcan insert song ID information (supertagging)which the iPod can rememberand which iTunes will later recognize andallow your listener to select for purchase,if they hear something they like.More importantly than that, Applewill know that the information came fromyour station, and might even pay you acommission for helping this whole processalong—participating U.S. stations aregetting 5% of each sale… this from whatis now the world’s largest music store.Most of us in broadcasting have longcontended that radio is the music company’sbest friend; that it introduces listenersto the music that they didn’t knowthey wanted to hear and that it causesmusic to be bought and sold. RT+ justmight prove that point.Okay, you’ve heard me prattle onabout something similar at some lengthwhen discussing IBOC. I still think it’s akiller application, but when’s the last timeyou saw anything IBOC happening aroundhere? This application has been liftedwholesale from the IBOC bag of tricksand placed on regular FM. It’s here rightnow and already implemented in thatnotorious radio-killer, the Apple iPod.Now, here come the caveats:RT+ is here right now. Software to programyour playlists into RT+ is here rightnow. You can get your playlists into yourlisteners’ iPods right now. No doubt youcan start “super-tagging” right now, butiTunes Canada doesn’t yet support it soyou won’t start getting those cheques forsales commissions this month—Applehas implemented it only in the U.S. sofar. But I wouldn’t bet against it arrivingreal soon, especially if you start buggingthem and indicating that your station isinterested.In the meantime, there are all thoseother field identifiers. With RDBS andRT+, you could be sending ski reports,weather information, teasers about what’scoming up on the station in the next fewminutes, very short news bulletins androad reports—anything you can think of.The only limitations are your imagination,and just how much effort you want topour into something that’s so brand new.Look for more information on taggingand Apple’s partnerships with U.S. broadcasterson the Apple iPod U.S. website.Descriptions of the RT+ enhancementsare freely available on the Internet, orin the manuals of the very latest RDBSencoders.Dan Roach works at S.W. Davis BroadcastTechnical Services Ltd., a contractengineering firm based in Vancouver.He may be reached by e-mail atdan@broadcasttechnical.com.62 BROADCAST DIALOGUE—The Voice of Broadcasting in Canada DECEMBER 2009/JANUARY 2010

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