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HARDMEYER: Providing<br />
student loan financing has<br />
been one of our pillars. In<br />
fact, we provide over 70<br />
percent of all student loans<br />
in N.D. BND made the first<br />
federally-insured student loan<br />
in the country 42 years ago.<br />
Right now, we’re facing the<br />
most significant change<br />
in our history: we are at<br />
odds with the Obama<br />
administration, which has<br />
taken the stance, through its<br />
budget proposal, to eliminate<br />
the federal program we have<br />
administered. The Obama<br />
administration has decided<br />
that the government can<br />
provide this directly, taking<br />
BND out of the equation.<br />
This has been an important<br />
role for the bank. We think<br />
we can deliver much better<br />
customer service than<br />
federal contractors hired to<br />
deliver a government-run<br />
loan program. By October,<br />
Congress will decide the fate<br />
of this program. In any case,<br />
our congressional delegation,<br />
along with key BND<br />
employees, have been working<br />
hard on an alternative<br />
solution. Time will tell.<br />
What do you say to<br />
CM: people who think<br />
BND is somehow competing<br />
with commercial banks?<br />
HARDMEYER: Something<br />
that is not understood very<br />
well by most North Dakotans is<br />
that BND was created to partner<br />
with the banking industry, not<br />
compete with them.<br />
BND acts as a “banker's<br />
bank.” Banks have financial<br />
needs just like any person<br />
does. Banks sometimes have<br />
needs for liquidity, needs to<br />
share risk or a need to share<br />
the loan because they’re up<br />
against the legal lending limit.<br />
BND has provided a<br />
great service to banks by<br />
participating in their loans.<br />
The loan is originated by<br />
a local bank, and we buy a<br />
part of it. If we are trying to<br />
“incent” a particular part of<br />
the industry, like a beginning<br />
farmer or the primary sector,<br />
we loan money at a lower rate.<br />
Don’t you also<br />
CM: provide checkclearing<br />
services for banks?<br />
HARDMEYER: We’re the<br />
clearinghouse for virtually all<br />
of the community banks in<br />
the state. We used to process<br />
about 4.5 million paper<br />
checks a month. Now, it’s all<br />
done electronically.<br />
After 9-11, Congress passed<br />
“Check 21.” You might<br />
remember that, after 9-11,<br />
all planes stopped flying<br />
for about a week, so all the<br />
checks around the country<br />
sat on airplanes, and money<br />
didn’t move.<br />
Check 21 enabled banks to<br />
accept electronic images of<br />
checks. Now, all banks have<br />
electronic-imaging equipment.<br />
Banks send check images to<br />
us, and we clear them.<br />
What’s been<br />
CM: your biggest job<br />
challenge?<br />
HARDMEYER: I have been<br />
fortunate. When I stepped<br />
into the role of president in<br />
2000, BND was under John<br />
Hoeven’s leadership.<br />
It was well positioned and<br />
operating with a strong<br />
sense of purpose. We had<br />
a seasoned executive team<br />
but, over the next period<br />
of several years, it became<br />
evident that we needed to<br />
invest significant money into<br />
technology. Converting to<br />
new systems and, in some<br />
cases, designing and creating<br />
them, has probably been the<br />
biggest challenge.<br />
We are now into the second<br />
year of this national financial<br />
crisis, and N.D. and BND<br />
are weathering this very well<br />
so far. We’ve been fortunate<br />
in this state; agriculture<br />
and energy sectors have<br />
been very strong and other<br />
diversification efforts have<br />
paid off.<br />
Our banks across the state are<br />
run conservatively, and that<br />
has made a big difference.<br />
For BND, as we look to<br />
the future, our immediate<br />
challenges will be to ensure<br />
our permanent role in the<br />
student loan industry and<br />
to deal with management<br />
succession issues. Planning<br />
is the key—as I tell our<br />
employees, if you don’t know<br />
where you are going, all roads<br />
lead there.<br />
See Eric <strong>Hardmeyer</strong>'s answers to the “<strong>City</strong> Mag 10” questionnaire by<br />
signing up for <strong>City</strong> <strong>Magazine</strong>’s online magazine at www.thecitymag.com.<br />
8 thecitymag.com