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Hardmeyer - City Magazine

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HARDMEYER: Providing<br />

student loan financing has<br />

been one of our pillars. In<br />

fact, we provide over 70<br />

percent of all student loans<br />

in N.D. BND made the first<br />

federally-insured student loan<br />

in the country 42 years ago.<br />

Right now, we’re facing the<br />

most significant change<br />

in our history: we are at<br />

odds with the Obama<br />

administration, which has<br />

taken the stance, through its<br />

budget proposal, to eliminate<br />

the federal program we have<br />

administered. The Obama<br />

administration has decided<br />

that the government can<br />

provide this directly, taking<br />

BND out of the equation.<br />

This has been an important<br />

role for the bank. We think<br />

we can deliver much better<br />

customer service than<br />

federal contractors hired to<br />

deliver a government-run<br />

loan program. By October,<br />

Congress will decide the fate<br />

of this program. In any case,<br />

our congressional delegation,<br />

along with key BND<br />

employees, have been working<br />

hard on an alternative<br />

solution. Time will tell.<br />

What do you say to<br />

CM: people who think<br />

BND is somehow competing<br />

with commercial banks?<br />

HARDMEYER: Something<br />

that is not understood very<br />

well by most North Dakotans is<br />

that BND was created to partner<br />

with the banking industry, not<br />

compete with them.<br />

BND acts as a “banker's<br />

bank.” Banks have financial<br />

needs just like any person<br />

does. Banks sometimes have<br />

needs for liquidity, needs to<br />

share risk or a need to share<br />

the loan because they’re up<br />

against the legal lending limit.<br />

BND has provided a<br />

great service to banks by<br />

participating in their loans.<br />

The loan is originated by<br />

a local bank, and we buy a<br />

part of it. If we are trying to<br />

“incent” a particular part of<br />

the industry, like a beginning<br />

farmer or the primary sector,<br />

we loan money at a lower rate.<br />

Don’t you also<br />

CM: provide checkclearing<br />

services for banks?<br />

HARDMEYER: We’re the<br />

clearinghouse for virtually all<br />

of the community banks in<br />

the state. We used to process<br />

about 4.5 million paper<br />

checks a month. Now, it’s all<br />

done electronically.<br />

After 9-11, Congress passed<br />

“Check 21.” You might<br />

remember that, after 9-11,<br />

all planes stopped flying<br />

for about a week, so all the<br />

checks around the country<br />

sat on airplanes, and money<br />

didn’t move.<br />

Check 21 enabled banks to<br />

accept electronic images of<br />

checks. Now, all banks have<br />

electronic-imaging equipment.<br />

Banks send check images to<br />

us, and we clear them.<br />

What’s been<br />

CM: your biggest job<br />

challenge?<br />

HARDMEYER: I have been<br />

fortunate. When I stepped<br />

into the role of president in<br />

2000, BND was under John<br />

Hoeven’s leadership.<br />

It was well positioned and<br />

operating with a strong<br />

sense of purpose. We had<br />

a seasoned executive team<br />

but, over the next period<br />

of several years, it became<br />

evident that we needed to<br />

invest significant money into<br />

technology. Converting to<br />

new systems and, in some<br />

cases, designing and creating<br />

them, has probably been the<br />

biggest challenge.<br />

We are now into the second<br />

year of this national financial<br />

crisis, and N.D. and BND<br />

are weathering this very well<br />

so far. We’ve been fortunate<br />

in this state; agriculture<br />

and energy sectors have<br />

been very strong and other<br />

diversification efforts have<br />

paid off.<br />

Our banks across the state are<br />

run conservatively, and that<br />

has made a big difference.<br />

For BND, as we look to<br />

the future, our immediate<br />

challenges will be to ensure<br />

our permanent role in the<br />

student loan industry and<br />

to deal with management<br />

succession issues. Planning<br />

is the key—as I tell our<br />

employees, if you don’t know<br />

where you are going, all roads<br />

lead there.<br />

See Eric <strong>Hardmeyer</strong>'s answers to the “<strong>City</strong> Mag 10” questionnaire by<br />

signing up for <strong>City</strong> <strong>Magazine</strong>’s online magazine at www.thecitymag.com.<br />

8 thecitymag.com

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