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Roof-Components-Brochure

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“Using Boral <strong>Roof</strong>ing allows us to give peoplea better roof, a much more attractive roof and alonger-lasting roof. Your curb appeal is day andnight when compared with your run-of-the-millshingle roof.”“Our sales outpaced our competitors across thestreet at a similar price point because of the tileroofs and the curb appeal they offer.”Carlos RiveroCafé Homes, FloridaCustomer ServiceWhen you need help, Boral is there. Boral’s Customer Serviceis consistently ranked among the highest in the industry. With anaverage speed of answer time less than 12 seconds and an averagehandle time of 2 minutes, you can be assured that you will get theanswers you need without long waits or getting the runaround.Boral <strong>Roof</strong>ing’s trained Sales Representatives are dedicated toproviding the utmost professional sales support for our products.Boral <strong>Roof</strong>ing also has dedicated Technical Service Representatives tosupport customer’s technical needs and provide free installation andtechnical training to anyone who’d like to learn more about efficient andcomprehensive tile roof installation.Technical SupportIf you have technical questions or issues, contact ourCustomer Service department. They may have the answerat their fingertips. If not, they can put you in touch with oneof our dedicated full-time Technical Service Representativesto provide you the information you need to properly install aBoral roof product to meet or exceed code requirements.My Boral - Internet Access 24/7Our web-based Customer Portal “My Boral” delivers acomprehensive array of online business tools for ourcustomers. Designed to simplify the ordering process andlet our customers manage their own accounts, this one-stop resourceprovides the necessary information quickly. My Boral offers a simpleand highly efficient means to place, manage and review product ordersin real time.You earned your spot at the customers’ kitchen table and we want tohelp you close the deal and get that contract signed.Marketing Materials and Tools OnlineChoose from a wide variety of marketing materials to better educateyour customers. Product brochures, video demonstrations, onlinecalculators, and much more is available at www.boralroof.com. If youneed help finding something online, contact our Customer Servicedepartment and they’ll be happy to guide you through our informativewebsite. Your success is important to us. We provide many differenttools to help you grow your business.• Product Information• Video Demonstrations• Boral Cool <strong>Roof</strong>System <strong>Brochure</strong>s• Cut Sheets• Energy Efficiency Information• AIA Certified CEU Courses• Energy Calculator• Samples of Tiles and Best Selling<strong>Roof</strong> System <strong>Components</strong>3

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