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October 20, 2011Volume 39 Issue 40PM40015622CANADA’S TRAVEL TRADE PUBLICATION

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October 20, 2011Volume 39 Issue 40PM40015622CANADA’S TRAVEL TRADE PUBLICATIONDestination wedding companies join forces,expanding with 100 new specialistsTORONTO — DestinationWeddings.com, the largest producer of destinationweddings in the world, is linking upwith Weddings By Oceans, one ofthe top five producers of destinationweddings in Canada, to launchTHISWEEK8 PASSENGER GROWTH DIPSAirlines see demand slow downin August12 WHAT’S NEW IN ARUBAAruba Tourism Authority shares thelatest offeringsDestinationWeddings.com LLC (dbaDestinationWeddings.com Canada).Led by industry veteranMeganMcWhinnie-Crouse,DestinationWeddings.com Canadais based in Toronto with plans to add34 TRAFALGAR IN EUROPEAdds over 2,600 definite departuresin 201238 FEATURE THISWestJet and WestJet Vacationsexpand Mexico lineup100 Certified Destination WeddingSpecialists throughout Canada by theend of 2012.“We are so pleased thatDestinationWeddings.com andWeddings By Oceans have tied theknot,” said Ed Cotton, chief executiveofficer of DestinationWeddings.com. “Our respective companiesshare a passion for providing couplesand brides-to-be with specializedromance travel services, ensuring theyexperience dream destination weddingsand romance getaways that are stressfreeand personalized. As demand byCanadian couples increased, we knewit was vital to partner with a highlyreputablecompany like WeddingsBy Oceans to further our presence inCanada.”DestinationWeddings.com has beenthe largest producer of destinationweddings in Canada for the past sixyears, he said. Upon joining forces withWeddings By Oceans, one of the topfive producing destination weddingspecialists in Canada – certified byThe Wedding Planning Institute ofCanada and registered with the TravelIndustry Council of Ontario (TICO) –DestinationWeddings.com Canada willbe introduced as a leader in the market.“We are very excited to combineforces with DestinationWeddings.comand build upon our esteemed reputationas the most recognized destinationwedding company in Canada,” saidMcWhinnie-Crouse, managingdirector of DestinationWeddings.com

Canada. “Together, Weddings ByOceans and DestinationWeddings.com have helped produce more than13,000 destination weddings. Withour unparalleled experience, we areconfident DestinationWeddings.com Canada will be the top choicefor couples and brides-to-be seekingspecialized expertise and supportin producing dream destinationweddings, honeymoons, and romancegetaways.”McWhinnie-Crouse has 25 yearsof experience in the travel industry,during which time she visited morethan 30 countries, enabling her toprovide firsthand advice on the idealdestination to suit each couple’spreferences and needs. McWhinnie-Crouse started her career with ClubMed, where she worked in the fieldand later in the Canadian salesoffice in Toronto. Over the nextdecade, she held various positionsfor companies including ConquestVacations, Trans National Travel, andSuperClubs, which allowed her tolive in destinations such as Mexico,the Bahamas, and the Caribbean.Prior to joining Oceans Travel in2004, McWhinnie-Crouse was themanager of Destination Services forAir Canada Vacations, overseeing22 Caribbean destinations and 87destination representatives. After fouryears with Oceans Travel, she startedher own company dedicated solely todestination weddings – Weddings ByOceans.As managing director ofDestinationWeddings.com Canada,McWhinnie-Crouse will seek to growDestinationWeddings.com Canadato include more than 100 CertifiedDestination Wedding specialists fromprovinces across the country.Upon registering onDestinationWeddings.com Canada,a Certified Destination WeddingSpecialist works with the client todetermine the best destination and“OUR RESPECTIVE COMPANIES SHARE A PASSIONfor providing couples and brides-to-be with specializedromance travel services, ensuring they experience dreamdestination weddings and romance getaways that arestress-free and personalized.”resort based on both their needs andwants. Once the location has beenbooked, a resort wedding coordinatorwill manage the on-site details whilea Certified Destination WeddingSpecialist stays by the couple’s sidethrough the entire process.As a full-service company,DestinationWeddings.com Canadaprovides each couple with professionaland personalized wedding planningservices, the buying power to securethe best rates on travel packagesfor the wedding party and guests, adedicated 24-hour hotline for thebride-to-be, and a complimentarywedding website, which serves as aninteractive community and guides forcouples and guests. To date, more than110,000 destination wedding websiteshave been created.DestinationWeddings.com Canada’sToronto office is located at 45A WestWilmot Street, Suite 206 in RichmondHill, ON. For more informationabout DestinationWeddings.comCanada, contact Megan McWhinnie-Crouse at 905-764-2933 or mcrouse@destinationweddings.com.Five Canadianagencies joinTravelsavers, add$180m in annualsales to groupOYSTER BAY, NY — Travelsavers hasadded five Canadian travel agencies,adding $180 million in annual salesto the organization and additionaloffices in BC, Alberta, Manitoba andOntario. The agencies are: CustomTravel Solutions, YYZ Travel Group,For every NEW 4 night or longer bookingmade and confirmed between June 30 andPopularAugust 7, 2011 earn your Cash CommissionBooster plus a Free night for youTravel Dates:THE Royal Playa del CarmenGoes BOGO!June 30 - October 31, 2011THE Royal CancunAugust 20 - December 23, 2011Gran Porto RealAugust 15 - October 31, 2011Gran Caribe RealBOOKING CODE: BOGOAugust 20 - December 23, 2011www.RealResorts.com/RRMembersOctober 20, 2011 Travelweek 5

YOUR ZIMBABWE SPECIALISTSBoulevard Travel, Canada One Traveland Forte Travel Solutions.These five agencies also comprisethe G7 Travel Network, which as ofAug. 1, 2011 became an integral partof the TWIN (Travelsavers WorldwideIndependent Network) travelmanagement company.Some members of G7 hadpreviously established key allianceswith this network. Vaughan Payne,President of Custom Travel Solutionsof Calgary, said: “Having workedwith Travelsavers in the past, I clearlyunderstood that they would exceedour expectations within the TWINgroup by bringing forward a networkof likeminded associates with highintegrity and a commitment to worktogether for common values andresults.”Because they also joined TWIN,these agencies have access to thegroup’s most elite network ofindependent travel agencies aroundthe globe. TWIN is a global travelmanagement company that providesend-to-end travel solutions forcorporate clientele of all sizes. TWINhas an in-country presence in keyregions around the world, including:Argentina, Brazil, Colombia, Peru,Mexico, the Dominican Republic,France, Germany, Ireland, Italy, theUK, Thailand, Singapore, China,Macau, Hong Kong, Taiwan, India,Israel, Lebanon, Oman, the UAE,Canada, and the U.S. Leading travelagencies participate as licensees in thisnetwork.TWIN provides the infrastructure,technology and resources to helpthem find new accounts, servicemulti-national accounts locally, obtainforeign business from other members,take advantage of inbound businessand coordinate joint RFPs.zimbabwe eastern highlands mana poolsbumi hills hwange national park lake karibachizarira national park great zimbabwe lowveldharare bulawayo matusadona national parkzambezi matobo national park kariba victoria fallswe came out of Africa to take you to Zimbabwewww.safaristudio.cato book call 604-990-1511 or toll free 1-800-565-6670Rick Mazza, President & CEO ofTravelsavers and TWIN, commented:“We’re proud to bring the G7 TravelNetwork into the TWIN organization.Their staff is of the highest calibreand they’ll mix well with our currentmembers. TWIN, in turn, gives themopportunities to collaborate withan expanded network of colleaguesabroad for their in-country supportand to share in new businessinitiatives.”Custom Travel Solutions wasfounded in 1995 and is based inCalgary with branch offices inLethbridge and Canmore.YYZ Travel Group was foundedin Toronto in 1986 and offers a fullrange of travel services to corporateand leisure clients. The wholesaledivision, Canadian Getaway (officialrepresentative of the Federal Agencyfor Tourism of the Russian Federationin Canada), specializes in airconsolidation to many destinationsaround the world.Boulevard Travel has been offeringtravel management solutions forsmall and midsize businesses since1984. As the largest sports agency inCanada, Boulevard Travel is the leaderin sports team travel management.The agency manages the travel for 12of the 50 high-performance sportsfederations at both the provincial andnational level in Canada, includingGymnastics Canada, Baseball Canada,Tennis Canada, Athletics Canada andWaterPolo Canada.Canada One Travel wasincorporated in 1984 with the missionof promoting travel procurement toindividual and business travellersin Canada and globally. With a staffof 30, the Winnipeg headquartersoffice includes a wholesale divisionspecializing in Asia; its VancouverEditorPatrick Dineen, Ext. 32, pdineen@travelweek.caAssociate EditorKathryn Folliott, Ext. 28, kfolliott@travelweek.caStaff WriterCindy Sosroutomo, Ext. 30, cindys@travelweek.caChris Kinasz, chris.kinasz@travelweek.caArt DirectorSarit Mizrahi, smizrahi@travelweek.caGraphic DesignerLani Thorpe, Ext. 25, lthorpe@travelweek.caWeb DesignerVictor Prada, Ext. 34, vprada@travelweek.caAccount ManagerSue Winiecki, Ext. 27, swiniecki@travelweek.caAccount ManagerAnnie Cicvaric, Ext. 31, acicvaric@travelweek.caCirculationDenys Cruz, dcruz@travelweek.caSpecial ProjectsMike McCreesh, Ext. 39, mmccreesh@travelweek.caAccountingMarie Mercado, Ext. 21, travelweek@travelweek.caGroup PublisherMichael Butler, mbutler@travelweek.caGerald Kinasz, gkinasz@abrahamkinasz.comHippo ExpressGlen Harwood, Ext. 33, gharwood@travelweek.caPrinted by Web Offset Pickering, ON L1W 3J9Subscription Rates (per year):Canada: $85 Canadian + $4.25 GST per yearUnited States & International: $100 US per yearContents copyrighted 2011 by Concepts TravelMedia Ltd. Reproduction in whole or in part by anymeans without expressed written permissionof the publisher is prohibited.We acknowledge the financial support of theGovernment of Canada through the CanadaPeriodical Fund (CPF) for our publishing activities.282 Richmond Street East, Suite 100Toronto, Ontario Canada M5A 1P4Tel. (416) 365-1500 Fax (416) 365-1504Toll Free Canada & U.S.A. 1-800-727-1429www.travelweek.cawww.hippoexpress.com6 Travelweek October 20, 2011

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Air from Toronto to Tel Aviv via London on BritishAirways, 7 nights hotel, transfers, sightseeing,porterage at hotels, most meals, entrance fees.Per person, twin. Set departures. Based on Mar’12 departure. Taxes $498 Trip code: 102334Treasures of8 Days$2459Call Toll Free 877.469.2945 or visit www.goway.com/Israel1543989operation focuses on inbound travel toCanada and hotel wholesale. In 2009,Canada One Travel was the recipientof the best agency in Canada for theACTA (Association of CanadianTravel Agencies) Atlas Award for itsexcellence in service in the AlliedMember category.Forte Travel Solutions is an end-toendfulfillment provider to agencieswith the provision of structure,staffing, technology, sales support andancillary services necessary to servicenew or existing accounts.Agencies interested in joiningTravelsavers can e-mail sales@travelsavers.com or visit sales.travelsavers.com.Airlines see passengerdemand continueto slow in August,up just 4.5%GENEVA — Passenger demand wasup 4.5% in August over the previousAugust for the world’s airlines but thisrepresents a significant slowing fromthe 6.0% recorded in July, according toIATA.“The industry has shifted gearsdownward. The pace of growth in8 Travelweek October 20, 2011passenger markets has dipped andthe freight business is now shrinkingat a faster pace. With business andconsumer confidence continuing toslump globally there is not a lot ofoptimism for improved conditionsany time soon,” said Tony Tyler, IATA’sDirector General and CEO.Comparisons of July to Augustmore clearly indicate the slowdown.The total passenger market fell by1.6% in August compared to July.International markets declined by1.8%, while already weak domesticmarkets shrank by 1.0%. The totalcargo market fell by 1.3%.Passenger load factors were highat 81.4%, almost as high as in July.While this is close to historically highlevels reflecting the industry’s abilityto efficiently allocate capacity, it tooshowed weakness – falling by 1.3%compared to July.International passenger demandwas up 6.2% in August compared tothe previous year. However, whencompared to July, demand contractedby 1.8%.European airlines achieved thestrongest growth in internationalpassenger traffic in August with a 7.9%increase, just slightly below a capacityexpansion of 8.2%. Although domesticeconomies and leisure travel are weak,strong exports have led to increasedbusiness travel on internationalmarkets. Load factors of 83.9% wereat historically high levels. While theAugust growth was the strongest in theindustry, it should be noted that this isbelow the 10.6% demand expansionreported for the first eight months ofthe year indicating that markets aresoftening.Middle Eastern carriers recordedthe second highest demand growthat 6.7%, behind capacity expansionof 7.6%, leaving load factors down at76.2%.North American carriers reportedthe weakest performance with growthof just 2.9%, which was partly a resultof equally slow growth in capacity. Thisis a sharp downturn from strongergrowth earlier in the year, as reflectedin the 5.6% year-to-date demandexpansion. The region’s carriers postedthe highest load factor at 86.1%.Asia-Pacific carriers reported 5.3%demand growth for August, slightlybelow a 5.6% capacity expansion. Thisis slightly better than the year-to-dategrowth of 4.4%, reflecting the recoveryin Japanese international travel. Loadfactors of 78.9% were below theindustry average of 81.2%.Latin American carriers reported5.6% growth for August, behind their7.1% capacity expansion. This is wellbelow the 10.9% demand growthrecorded over the first eight months ofthe year. Load factors stood at 76.9%.African carriers reported 5.2%demand growth against a capacityexpansion of 6.3%. The continent’scarriers had the lowest load factor at70.0%.Year-to-date domestic demand isup 3.6% on 2010. However, domestic

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demand in August shrank by 1.0%compared to July, which brought theAugust 2011 growth rate down to1.5%.The largest source of weakness inabsolute terms was the 0.3% fall inthe U.S. compared to the previousyear. U.S. domestic travel accounts forabout half of all domestic travel.Japanese domestic demand wasdown 12.4% compared to the previousAugust. Traffic was up strongly inAugust and has now recovered toWhat’s onTravelweek’swithin 9% of pre-earthquake andtsunami levels.Chinese domestic travel demandwas up only 2.8% on the previousAugust. While positive, it is well belowthe double digit growth seen in 2009and for much of 2010.India recorded demand growthof 19.7%, the top performer amongdomestic markets, followed by Brazil.Combined these markets represent3% of worldwide air travel limiting theimpact of their strong performance on www.travelweeklearningcentre.caComingsoon!Aussie Specialist ProgramUniversal Specialist ProgramCCL UniversityDestination Germany Specialist ProgramOther great workshops:the global industry.August traffic results are in linewith expectations for a decline inprofitability heading into 2012.Airlines are expected to see totalindustry profits fall from $6.9 billionin 2011 to $4.9 billion. Historically,the airline industry has deliveredcollective losses when GDP growth(measured using current exchangerates) falls below 2.0%. GDP growthhas fallen from 3.9% in 2010, to anexpected 2.5% this year and 2.4% isprojected for 2012.“Airlines are bracing for toughtimes ahead. Economic uncertaintyowing to the European sovereign debtcrisis and the growing likelihood ofa protracted period of slow growthin developed economies mean theindustry will be even more focusedon reducing costs and improvingefficiency. To ensure that airlines cancontinue to catalyze economic activity,we need governments to review theoften onerous tax burden that theyplace on aviation,” said Tyler.Last week the UK governmentdecided to reduce long-haul AirPassenger Duty (APD) for NorthernIreland to short-haul levels. “APD isthe biggest tax that we face anywherein the world. Reducing APD forNorthern Ireland is a clear recognitionof the economic damage that it does.But why stop with Northern Ireland?The competitiveness of the entireUK transport sector is suffering. Asa priority, the same reduction mustnow be made for the whole of the UK,for the benefit of the UK. This wouldprovide a much needed boost to theUK economy, businesses and travellerswith more competitive connectivity,”said Tyler.Porter extendsnetwork with newservice from BillyBishop to Burlington& TimminsPorter Airlines is expanding itsreach this winter and beyond withnew seasonal service to Burlington,Vermont and Timmins, Ontario from10 Travelweek October 20, 2011

Make your jobeven morerewarding.Between September 7 and November 7, 2011,you can enjoy up to ten points per rental onan American Express ® branded reward cardevery time you book Dollar or Thrifty.2-3 days rental = 1 point4-5 days rental = 2 point6+ days rental = 5 pointTotal Rewards2 points $24 points $4l0 points $10Earn double points on qualified rentals in the U.S. andCanada booked between September 7, 2011 and November7, 2011, with travel by November 21, 2011. Double points areyour key to extra cash, so get ‘em while they’re hot!Join Daily Dividends today atwww.mydailydividends.comlllDouble points promotion is not combinable with other offers. Not valid on Choice Hotel bookings. Offer valid inthe U.S. and Canadian booked between 9/7/2011 and 11/7/2011, with travel by 11/21/2011. Unused points willbe forfeited the first day after the expiration date, subject to applicable law. Usage restrictions and guidelines apply.Card cannot be redeemed for cash and is not transferable. The card is point based with 1 point = $1 inpurchasing power in the currency of your country of residence. Card terms and conditions apply. The card isissued by American Express Incentive Services, L.L.C. ©2011 Dollar Thrifty Automotive Group, Inc. Dollar andThrifty feature a wide selection of quality vehicles.Billy Bishop Toronto City Airport.Twice-weekly roundtrip flights onThursdays and Sundays from BillyBishop to Burlington InternationalAirport begins on Dec. 15 and endson April 8, 2012. On long weekends,roundtrips on Thursdays andMondays are available. One-way faresstart at $99, plus applicable fees andtaxes.“Our new service to Vermont is aperfect complement to our currentwinter schedule already featuringprime destinations such as MontTremblant and Quebec City,” saidRobert Deluce, president and CEOof Porter Airlines. “Burlington offersaccess to an incredible array ofspectacular ski hills and a vibrantcommunity to explore.”Adding to this, Porter willcommence three daily roundtripflights between Timmins and BillyBishop Toronto City Airport. The newroute is part of the airline’s successfulNorthern Ontario expansion, whichincludes Thunder Bay, Sudbury andSault Ste. Marie service.Connecting flights from TorontoCity Airport make it easier forCanadians to travel. Porter’s growingnetwork now includes Ottawa,Montreal, Quebec City, Windsor,Sault Ste. Marie, Sudbury, Halifax, St.John’s, New York, Boston, Chicago andseasonal service to Myrtle Beach andMont Tremblant.For more details visit www.flyporter.com.Aruba TourismAuthority, led bynew CEO, announcesnew initiatives anddevelopmentsAfter reorganizing and privatizing in2009, the Aruba Tourism Authority isushering in a new era of tourism withits first ever chief executive officer,Ronella Tjin Asjoe-Croes, handlingthe reins.Along with Sjeidy Feliciano, seniorPR & corporate communicationContinued on page 28 ...12 Travelweek October 20, 2011

SPOTLIGHT MEXICOSunspots adds Air Canada to itssignature carrier portfolio for Mexicoby Chris KinaszSunspots Holidays has announcedthat it has added Air Canada to itssignature carrier list for vacations inMexico. Destinations include MexicoCity, Cancun and Puerto Vallarta.Another Mexican destination forSunspots is La Paz, where travellerscan enjoy a romantic sunset, taste deliciouslocal cuisine, dance all night,explore historic museums, discoverancient cave paintings in distant canyonsand shop for authentic Mexicanarts and crafts.On top of offering special negotiatedairfares from major Canadiangateways to Mexico that start at $490per person including taxes, Sunspotsfeatures a variety of flight optionswith American Airlines, US Airways,WestJet, Delta, a number of other signaturecarriers and, now, Air Canada.Most of Sunspots’ Affordabe LuxuryProgram packages are to Mayan Riviera,Puerto Vallarta and Cancun hotelslocated on beaches. The upscaleservices and amenities at these propertiesoffer everything that a travellerwould need to have a relaxing, romanticor adventurous vacation.Sunspots can offer an all-inclusivepackage to the luxurious ExcellenceRiviera Cancun resort, located on 300meters of white sand of the MayanRiviera, for $2,150 per person, includingtaxes on certain dates. This fivestarresort features eight restaurants,10 bars, six pools and junior suite accommodationswith whirlpools.On top of offering hundreds of allinclusivepackages anywhere in Mexico,the duration of which can rangefrom three nights to one month, SunspotsHolidays also offers special guidedtours and same-day excursions.For example, travellers can booka one-week Yukatan Highlights tourthat features Merida, Tulum, Uxmal,Chichen Itza and a number of otherattractions, followed by a one-weekstay at an all-inclusive Mayan Rivierahotel.Mexico is one of Sunspots’ specialtydestinations, where every single servicecan be arranged. Whether it’s a grouptour, first class flight tickets, weddings,all-inclusive vacation, mission trip orincentive program, Sunspots has somethingto offer for every client.For more information, visit www.sunspotsholidays.com or call (416)484-8144 or 1-800-657-8721.AMResorts set toopen Secrets MarquisLos Cabos inNovember 2011AMResorts will officially debut theadults-only Secrets Marquis Los Cabosin Mexico this fall. The companybegan property operations on Oct. 9,making the necessary adjustments tobring the property up to the brand’sUnlimited-Luxury standards. A fullre-branding will take effect on Nov. 1.Guests of Secrets Marquis Los Cabos,a member of Leading Hotels ofthe World, can enjoy the Secrets Resorts& Spas’ signature Unlimited-Luxury vacation concept, which offers

SPOTLIGHT MEXICOLand’s End, Los Caboslimitless access to gourmet à la cartedining, premium beverage brands,24-hour room and concierge services,countless daytime activities, live eveningentertainment, fitness facilitiesand more.Located 25 minutes from the LosCabos International Airport, theadults-only resort provides a greatview of the coast’s golden sand and theSea of Cortes. All 235 rooms, rangingfrom private poolside villas tooceanfront suites, are designed withcontemporary Mexican furnishings,distinctive oil-paintings and dressedin imported linens.Guests have close access to golf atCabo del Sol and San Jose del Cabo,as well as Cabo landmarks like ElArco, Land’s End and Lover’s Beach.Additionally, they can enjoy land andwater sports and daily special eventssuch as movies on the beach, danceclasses, nightly shows, evening entertainmentand more.The resort features five distinctiverestaurants, a signature Coco Cafe andthree bars offering a variety of experiences.The resort’s meeting spaces,including the 6,500 square-foot Marde Cortés Ballroom, allow for groupmeetings and incentive travel.Guests can also take advantage ofthe 15,000 square-feet spa, which includesa fully-equipped fitness center,steam room and hot tubs overlookingthe Sea of Cortes. Certified as a LeadingSpa, the facility features a variety14 Travelweek October 20, 2011of hydrotherapy rooms, soothingsignature treatments and full servicebeauty salon offering hair treatments,waxing, manicures and pedicures.For weddings there will be manyspecial amenities such as a weddinggazebo. Wedding, honeymoon andanniversary packages are available forromantic getaways.For more information aboutSecrets Resorts & Spas, call1-866-GO-SECRETS or visit www.secretsresorts.com.Time is running outto take advantage ofNolitours’ CozumelsavingsNolitours’ Cozumel Introductory Offerwill end soon on Oct. 31, 2011.When a client books a Nolitours Cozumelpackage, they will save $300while travel agents will earn 10 timesthe BonBon rewards.This offer is applicable on new Cozumelbookings for seven nights orlonger, excluding cruise packages. Itis for all departure dates from Toronto.The 10 times BonBon promotionis applicable on new Cozumel packagesand air-only bookings made fordepartures from Dec. 18, 2011 toApril 30, 2012.Clients can choose from a selectionof hotels and resorts including the allinclusivefour-star Allegro Cozumel,a Cameleon Gold resort. Exclusiveto Nolitours, when your clients booka Cameleon resort they get specialCameleon Club advantages such asseparate check-in, a dedicated roomlocation, welcome gift, spa discountand much more.Cozumel is home to the world’s secondlargest coral reef and is a primescuba diving and snorkelling destination.Travellers can enjoy the island’sshopping, excursions and nightlife.Agents who are not yet membersof Transat Holidays’ BonBon rewardprogram may register at bonbon.trucash.comby clicking on ‘I want myBonbon.’For more information, visit www.transatholidays.com or www.nolitours.com.Palladium Hotels &Resorts implementsceliac and allergyfriendly menusGuests with food allergies can nowenjoy a specially prepared selection ofexquisite cuisine without worrying. AtPalladium Hotels & Resorts the foodand beverage staff has been professionallytrained in the preparation ofdishes for gluten free diets and allergyrestrictions.Palladium Hotels & Resorts has collaboratedwith professional dieticiansto establish the diverse menus forguests with specific diet-dependentconditions. Celiac dishes do not containany preservatives and are free ofall wheat, barley, rye and oat productsand derivatives. All dishes for celiacsand people with food allergies are preparedwith special equipment and arenot mixed with any other foods.Guests can easily maneuver throughthe buffet and à la carte restaurantswith easy-to-read, colour coded signsthat indicate appropriate choices forthose with a nut allergy, for food thatwas prepared latex-free and celiacfriendlymeals as well.It is recommended that guests contactthe hotel prior to their visit, preferablyby e-mail, so that the propertythey are staying at can offer more personalizedservices and special treat-

RIVIERA MAYA RIVIERA NAYARIT PUNTA CANA MONTEGO BAY SALVADOR DE BAHIA(Brazil)Exuberant Nature,Ample Spaces,Superb Service…Breathtaking settings with tropical sunsets, secluded corners undera blanket of stars, gourmet candlelight dinners, first-class amenitieswith attentive service, spacious and modern rooms – this is exactlythe romantic scenario one might envision when fantasizing aboutthe perfect love getaway. Palladium Hotels & Resorts offer idealresorts in the most sought after locations for honeymooners andcouples in search of the trip of a lifetime in paradise.www.palladiumresorts.comCall Center: +1866 685 8524callcenter.america@fiestahotelgroup.com

SPOTLIGHT MEXICOment. One of the managers will greetthe guest at check-in and explain allthe services offered at the resort. Thee-mail address for all resorts’ emailscan be found at www.fiestahotelgroup.com.If the guest cannot contactthe hotel prior to arrival, theysimply need to tell the hotel staff whatkind of food allergy or disease theyhave when they check in.Guests who inform the staff oftheir allergy receive an allergy-specificPalladium Dietary Card. Theseuseful tools help the staff identifyguests in any restaurant or bar asthe card discloses which allergiesthe guest has and what foods he orshe cannot eat.Iberostar Hotels addsbeachfront Cancunproperty to portfolioIberostar Hotels & Resorts’ reach hasextended even further with the acquisitionof the beachfront Hilton CancunHotel in Mexico, to be renamedIberostar Cancun.The cost of the initiative, includingpurchase and renovation, is overUS$100 million. The five-star hotelcomplex, located in Cancun, marksthe brand’s ninth property in Mexico,and is scheduled to reopen on Dec. 1,2011 as an all-inclusive property.The new Iberostar Cancun, a beachfronthotel with 426 fully-equippedrooms and villas, includes 16 juniorsuites, four master suites, two villabeach suites and a presidential suite.Guests can enjoy the hotel’s seveninfinity pools that have been integratedinto the surrounding gardens.There is also a professionalsoccer field, two tennis courts, aspa, gym and beauty salon, plusother services and amenities. It isthe only hotel in Cancun with an18-hole golf course.The hotel complex has a 49,000square-foot convention centre, whichis dividable into 22 different meetingspace configurations. Over 60,000square feet of outdoor even space isalso available.Renovations include refurbishingthe main lobbies, the hotel lobby barand building new terraces aroundthe pools. In line with Iberostar’sculinary offerings, property updateswill also include a new Gran Buffetand four specialty restaurants. Thefour will be gourmet, Japanese, asteak house and Mexican.To further enhance activities andentertainment for its guests, futureupdates will likely include the constructionof a new stage/amphitheatrefor shows, in addition to a kid’s‘Miniclub’ water park and a ‘Teenieclub’for youths.The Iberostar Cancun becomespart of the more than 100 hotels inthe Iberostar portfolio, which nowincludes 18 properties in Mexico andthe Caribbean.For more information, visit www.iberostar.com.Aerial view of Cancun16 Travelweek October 20, 2011

Azul Beach Hotel byKarisma completes$21 million propertyrenovationIt’s a brand new look for Azul BeachHotel by Karisma, a Gourmet Inclusiveboutique property in RivieraMaya that recently completed a fullscalerenovation.As part of its US$21 million facelift,the award-winning boutique hotel unveiledtwo new restaurants, a GrandSalon banquet room, a Sky Weddingrooftop terrace and a new theater. Thehotel’s first phase of renovations, includingexpanding and revamping asection of its suites and Azulitos Kid’sClub, was completed earlier this year.Gourmet Inclusive vacations atAzul Beach Hotel include à la cartegourmet meals, premium alcoholicbeverages, non-alcoholic beverages,24-hour room service and a full serviceconcierge. The new restaurantsjoined the property’s extensive suiteof delicious dining options, each ofMayan ruins at Tulum, Riviera Mayawhich present guests with fresh producefrom the 100,000-square-footGreenhouse at El Dorado Royale, asister property of Azul Beach Hotel.Known as much for its food as itis for its weddings, Azul Beach Hoteloffers a wide array of wedding andvow renewal packages. For coupleslooking to wed in style, the hotel offersa new Sky Wedding ceremonysetting with 360-degree ocean views.The private rooftop terrace featuresa white gazebo and accommodatesup to 60 people. Beachfront weddinglocations are also available, as wellas romance elements such as champagnecheck-ins, rose petals on thebed, Beachfront Sky Massages, andmore. Those hosting a wedding willbe assisted by the hotel’s wedding October 20, 2011 Travelweek 17

AMRESORTS. MASTERS OFVacation Innovation.is here...with 3 ways to win big!‘Like’ AMRAgents on Facebook® for your chance to winbonus cash, free nights, prizes and free gas for a year.Masters of Proud members of Preferred Hotel Group©2011

WEAVE YOUR OWNSecret StoriesAzure Awakenings. The adventure and romancestarts in rooms and suites with private terraces anda vibrant pallete of glamor, comfort and indulgences.The spa-like bath area is wondrous. Twenty-four hourroom and concierge service is just a call away.Secrets Resorts & Spas, our most intimate and romanticescapes, include nine adults-only destinations. Eachreflects a distinct personality where couples and friendscan play, dine and lounge on some of the world’s mostbeautiful beaches. The perks of Unlimited-Luxury ® allowyou to enjoy exceptional meals and premium beverageswhenever and as often as you wish.Refined Relaxation. For some, heaven means energetic land and seapleasures, exploring nearby shops, attractions and golf. For others, it’ssimply a book, cool drink and a shady palapa — or the joys of ourmagnificent spas. The moon brings live music, gala shows, big screenmovies on the beach and the pleasure of sharing it all together.Spa Sensuality. Our famous spasgive gifts to all your senses. Warmswirling waters. Stress-meltinghands. Aromatherapy. Fresh juices.Endless beauty and bliss.Seaside Dining. Succulent caught-today seafood.Perfectly charred steaks. International gourmet venues.The privileges of Unlimited-Luxury ® let you visit any of theresorts’ many restaurants and lounges as often as you like.Our privately served dinners on the beach are legendary.The Preferred Club. Accommodations associated with our PreferredClub raise the luxuriance factor even higher with concierge check-in,enhanced status, private lounge serving breakfast and afternoon horsd’oeuvres, exclusive pools and other areas reserved just for PreferredClub guests.Wedding Grandeur. No day is moreimportant. No setting more stunning.No detail too minor. We are expertsat assuring perfection of every moment.How? Those are our Secrets.For special deals & offers join us atFor information and offers visitSecretsResorts.com©2011

SPOTLIGHT MEXICOINTRODUCTORYOFFER!Book your client’s aCartagena or Cozumelvacation by October 31& Save $300PLUS EARNper couple10X or NEW DESTINATIONSTMFROM ONLY $ 449,WE CAN ALL DANCETHE NIGHT & DAY AWAY INCARTAGENA & COZUMELNolitours welcomes Cartagena & Cozumal,our newest destination for Winter 2011/2012!Music, Culture, Colonial Architecture, Beautiful Beaches& Colourful Coral Reefs: Your Cartagena Holiday!COZUMEL only $449ALLEGRO COZUMELCAMELEON GOLD+ $343 txs/feesAll Inclusive 7 NightsFriday, Jan 6, 13, 20CARTAGENA only $799OCCIDENTALGRAND CARTAGENA + $387 txs/feesAll Inclusive 7 NightsThursday, Jan 12, 19, 26Toronto departures. Flights via Air Transat or CanJet. $300 per couple savings is valid until October 31, 2011 for travel between December 15, 2011 to April 30, 2012. Savings isrefl ected in price advertised. Applicable to all products within the destination with a minimum duration of 7 nights. Offer is not valid on group or cruise bookings, and is subject tochange without notice. Offer is not valid with any existing promotional offer. 10 x Bonbon is not valid on cruise packages and group bookings. Price shown above is per person,based on double occupancy in lead room category. Taxes & fees are extra and noted above. Other terms and conditions may apply. For full description and terms and conditionsrefer to the Nolitours 2011-2012 Sun brochure. Nolitours (Reg# 50009488) is a division of Transat Tours Canada Inc., and is registered as a travel wholesaler in Ontario,with offi ce at 191 The West Mall, Suite 800, Etobicoke, ON M9C 5K8guest concierge, a personal in-roomattendant for the bride-to-be and agroom’s personal dressing room.As part of its wedding and event offerings,Azul Beach Hotel has unveiledits newly transformed Grand Salon.This indoor banquet room measuresmore than 1,400 square feet and accommodatesup to 140 for dinnerand 288 theater style. Meanwhile, thehotel’s new theater can seat up to 150guests and offers nightly entertainmentfor the whole family includingtheme nights, live shows and music.The renewed collection of guestsuites at Azul Beach Hotel includesthree categories. The categories areHoneymoon Suites, Wedding Suitesand Jacuzzi Junior Suites. Each categoryhas swim-up suites and catersto either families or couples. All suiteshave been expanded significantly, affordingguests a spacious setting torelax. As part of the complete transformation,suites feature new architecture,décor, luxury furnishings,state-of-the-art amenities and expansiveprivate terraces.Azul Beach Hotel recently unveileda new Azulitos Kid’s Club in alliancewith Fisher-Price. The 1,600-squarefootfacility is open from 9 a.m. to 5p.m. and from 8 p.m. to 9 p.m. with acomplete full-day activity program.The Azulitos Kid’s Club includes aFisher-Price Toy Lending Libraryand play sessions by Fisher-Price,a Lego corner, a doll corner, a naproom, video games, a play area and a‘My Gym Children’s Fitness Center’for kids between the ages of six and12 years old.Furthermore, parents can leavebaby gear at home knowing the resortwill have everything from cribs,changing tables and monitors to bottlewarmers, baby spa robes, strollersand Gourmet Gerber as part of its‘Pack & Play’ and ‘Baby & ToddlerInclusive’ program.Rates at Azul Beach Hotel begin atUS$263 per person, per night includingthe Gourmet Inclusive experience.Hotel reservations can be bookedby calling 1-866-527-4762, or by visitingwww.karismahotels.com.Sparkling Voyagesoffers luxuryvacations on the WestCoast of MexicoWhen booking a Mexico vacationwith Sparkling Voyages, travelagents will be given a choice ofhigh-end properties such as GrandVelas in Riviera Nayarit, The TidesZihuatanejo, Hilton Los Cabos,Casa Dorada Los Cabos, and LasAlamandas.The company can book variousaccommodation options, includingtwo and three-bedroom suites,as well as private airport transfers,business and first class flights andmuch more.With Sparkling Voyages, agentsand travellers can simply selectfrom the tour operator’s portfolioof world-class, five-star and selected20 Travelweek October 20, 2011

SPOTLIGHT MEXICOfour-star hotels and resorts availableon its website.Moreover, Sparkling Voyages’ ‘PreferredAgent’ incentive program willreward agents with benefits such asincreased commissions, special marketingrepresentation options, $500vouchers and $100 gift cards for everytenth booking made.For more information, call (416)840-2588 or 1-866-266-8812, or visitwww.sparklingvoyages.com.Acapulco reportsan influx of visitorsduring the summermonthsThe Acapulco Destination MarketingOffice and the Secretary of Tourismfor the State of Guerrero has reportedthat that the city of Acapulco andthe State of Guerrero welcomed overone million tourists during the summermonths, resulting in an economicimpact of over US$283 million.In an effort to continually increasethe number of tourists visiting Guerrero,the Office of the Secretary ofTourism for Guerrero has announcedthe development of a plan to revitalizethe port city of Acapulco, focusingon the promotion of touristattractions, new entertainment optionsfor visitors and developmentof hotels and resorts through privateinvestment.Acapulco at nightÁngel Aguirre Rivero, Governor ofGuerrero, recently announced the investmentof $202 million in infrastructurein Acapulco. The investment willbe used to build the Avenida EscénicaAlterna and the Macrotúnel, both designedto connect the Traditional Zonewith the exclusive Diamond Zone.For additional details, visit www.visiteacapulco.com.NewCaribbean GemsSt. Thomas & St. JohnBook an Air, Hotel & Transfers package to select hotelsin St. Thomas or St. John by Dec. 31, 2011 and receive$200INSTANT SAVINGSPER BOOKINGNon-stop flights from Toronto to St. Thomas, every Saturday, starting Dec. 24, 2011. Ferry to St. JohnTHANK YOUBook by Oct. 31 and earn2%BONUSCOMMISSIONon everydestination*ST. THOMASThe Ritz Carlton, St Thomas AAAAASugar Bay Resort & Spa AAAAFrenchman's Reef & Morning Star Resort Marriott AAAAWindward Passage Hotel AAABolongo Bay Beach Resort AAABest Western Plus Emerald Beach Resort AAABest Western Carib Beach Resort AAPoint Pleasant Resort by Antilles Resorts AAST. JOHNCaneel Bay, A Rosewood Resort AAAAAThe Westin St John Resort & Villas, USVI AAAAValid for travel from Dec. 24, 2011 and completed by April 14, 2012. MInimum 7-night stay required. New bookings only. Subject to availability at time of booking. Offer is subject to change without notice and cannot be combined with any other offer or promotion. Not applicable to group bookings.Flights operated by Air Canada. For applicable terms and conditions, consult the Air Canada Vacations brochures or aircanadavacations.com. Ontario registration #50013537. BC registration #32229. Holder of Quebec permit #702566. † Aeroplan Miles vary based on points of departure anddestination. For terms and conditions of the Aeroplan program, consult www.aeroplan.com. Offer of Aeroplan Miles applicable to customers only. ■ *Valid for travel from Oct. 13, 2011 and completed by Dec. 31, 2013. 2% bonus applies to base commission only. ■ ® Aeroplan is a registeredtrademark of Aeroplan Canada Inc. ® Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 5925 Airport Road, Suite 700, Mississauga, ON.571422 Travelweek October 20, 2011

SPOTLIGHT FAMILY TRAVELTrafalgar expands its fastest-growingmarket with four new itinerariesby Chris KinaszFamily travel will never go out of fashion– in fact, it’s in such high demandthat Trafalgar Tours has introducedfour new itineraries in its 2012 FamilyExperiences brochure. Now addingup to 18 itineraries, the Family Experiencesguided vacations are activitypackedand designed specifically tomeet family travel needs.All of Trafalgar’s Family Experienceshave been customized to suittravellers of all ages, with sightseeingselected to fit a family’s travel needs sothey can enjoy the trip together.The four new itineraries invite clientsto explore Europe, as well asNorth and South America. Itinerariesinclude ‘Sorrento & Sicily Surprise’,‘Greek Island Hopper’, ‘Conquistadors,Sacred Valleys & Inca Mysteries’,and ‘Dude Ranchin’ Yellowstone &Glacier Roundup’.On the popular eight-day CaliforniaDreamin’ trip, families enjoy abarbecue in Yosemite National Park,followed by a campfire where they caneat smores and listen to local folklore.Families on the 11-day Castles andKilts trip will get a kick out of medieval-stylecastle accommodations fortwo nights. Also included is a day tripto Liverpool.“Families have really grown tolove how well-organized and activity-orientedour Family Experiencesitineraries are,” said Doug Patterson,president of Trafalgar Canada. “Vacationsare meant to be relaxing andstress-free so Trafalgar takes care ofall the details so that everyone inthe family can enjoy travelling theworld together.”Guests travel on a comfortablecoach with a highly knowledgeabletravel director and an experienceddriver. Clients also stay at hotels thatare located in the heart of their destination,like the Thistle Marble Arch inLondon and the Hyatt at Fisherman’sWharf in San Francisco.Kids will enjoy Trafalgar’s specialaccommodations on select itineraries,like the lodges inside the Grand CanyonNational Park on the eight-day‘Pioneer Adventures of the Old West’and Lalibela Private Game Reserve inSouth Africa on the 13-day ‘An AfricanAdventure’ program.Families can also save big with Trafalgar’soffers for groups and youngtravellers. Passengers between theages of five and 17 save 10% on anytrip when travelling with an adult.Trafalgar also gives a reduction fortriple- and quad-share rooms in FirstClass hotels, ideal for parents travellingwith young children.For more information, visit www.trafalgartours.caInsight Vacationsoffers extensive touroptions for familiesBy setting the minimum age for itstours at five years old, it’s obvious thatInsight Vacations has a family-friendlyoutlook on travel.Travellers have a wide array of toursto choose from, including ‘German

SPOTLIGHT FAMILY TRAVELSmaller GroupsBusiness Class LegroomPremium Hotels in DesirableLocationsExceptional Sightseeing IncludedAuthentic Dining ExperiencesMore Personalised ServiceUnique and Leisurely ItinerariesA WIDE SELECTION OF FAMILY FRIENDLY TOURSSAVE$1000perUPcoupleTO- off an air-inclusive -2012 INSIGHT VACATIONS TOUR*Offer ends Dec.1, 2011 * Conditions apply.2012ON SALENOW!*Call for details: 1-800-387-8490Christmas Markets’. The tour lastsnine days and offers free afternoons inthe towns and cities so that passengerscan explore the Christmas Markets attheir own leisure. Cities visited includeBerlin, Leipzig, Dresden, Nuremburg,Rothenberg and Munich. Accommodationsinclude hotel brands such asMarriott, Pullman and Hilton.Included in the tour package aresightseeing tours escorted by a professionaltour director, a luxury air-conditioned40 seat coach with extendedlegroom and onboard restroom fortravel, airport transfers and all servicecharges, taxes and porterage at hotels.The ‘Winter Wonderland withChristmas Markets’ tour spans 10days with stops in Frankfurt, Rothenburg,Munich, Salzburg, Innsbruck,Liechtenstein, Lucerne, Rhine Falls,Heidelberg and Frankfurt. Tour passengersstay at both Sheraton andHilton hotels, plus Salzburg’s CastellaniPark Hotel.Also available is the eight-day ‘ViennaPrague and Budapest with ChristmasMarkets’ tour that visits Vienna,24 Travelweek October 20, 2011www.insightvacations.comPrague, Cesky Krumlov, Bratislavaand Budapest, and the seven-day ‘EnchantingCanyonlands’ tour, whichvisits Phoenix, Scottsdale, Lake Powell,the Grand Canyon and Las Vegas.For more information about InsightVacations range of tour options for families,visit www.insightvacations.com.Sunwing adds hotelssuited for familyvacationsSunwing has hand-picked a selectionof all-inclusive resorts and has addedextra-value features to suit every typeof family planning a vacation together.Of note, Sunwing is now offering anew hotel selection of resorts brandedwith the Smile concept. All Smileresorts are located on a beach andoffer special Kids Clubs, restaurantswith child-friendly options and familyentertainment.Sunwing is the only company thatoffers the following three features.The first allows up to two childrenbetween the ages of two and 12 yearsThe Christmas Market, Munich, Germanyold to stay, eat and play absolutely free.Next, all teens aged 13 to 17 qualifyfor special pricing. Thirdly, there is nosingle supplement for single parentssharing a room with their children.All three of these features are availableevery night with no blackouts.The Smile concept is available atpopular resort chains such as Barcelo,Palladium and Be Live located in Jamaica,Cuba, Dominican Republic,Mexico, Honduras and Panama.All flights are operated on SunwingAirlines with passengers treated toSunwing’s Elite service. This serviceincludes a bon-voyage glass of champagne,hot towel service, a choice ofhot meals at lunch and dinner that isserved with wine and complimentaryin-flight entertainment includingfirst run movies.For $40 more per flight, travellers canupgrade to Sunwing’s Elite Plus service,which also features separate check-inin Canada, a 30 kg baggage allowance,advance seat selection and extra legroomseats. Access to Plaza PremiumLounges in Toronto and Vancouver isalso available at an extra cost.For more information, visit www.sunwing.ca.Blue Horizons GardenResort, Grenadaentices with ‘KidsStay 7 Eat Free Plan’With Grenada’s Blue Horizons GardenResort ‘Kids Stay & Eat Free Plan,’ upto two kids aged 16 and under stayfree, while kids 12 and under stay andeat free. Off-season rates for a deluxeone-bedroom suite start at U $165 perroom, based on double occupancy.Children under 12 stay and eat freefrom the children’s menu when both

Earn a $25.00 gift certicate for every5 Ramada ® Worldwide bookings.Become a Ramada Worldwide Specialist and earn a $25.00 gift certi cate to giftcerti cates.com*for every 5 quali ed Ramada hotel bookings you make. Certi cates can be redeemed at a wide varietyof stores and restaurants.Visit www.whgtravelagentacademy.com/ramada to learn more.The more you book, the more you earn! And we’re making bookings a whole lot easier with specialconsumer promotions. Check out the details at Ramada.caBecome a Ramada Worldwide Specialist Today.Nearly 900 locationsramada.ca1-800-2RamadaBook Chain Code: RA*Eligibility is limited to travel agents who (i) are Ramada Worldwide Specialists, (ii) are affi liated with a U.S. or Canadian travel agencyoperating a current and legitimate ARC/IATA or CLIA, (iii) register for the Ramada Worldwide Rewards Program, and (iv) are a U.S. orCanadian resident, age 18 or over as of December 31, 2010 (“Eligible Specialists”). For Offi cial Rules, go to www.RamadaRewards.com.© 2011 Ramada Worldwide Inc. All rights reserved. All hotels are independently owned and operated except for certain internationalRamada hotels which are managed through a joint venture partner.Ramada ® Worldwide proudly welcomes Wyndham Rewards ® members.Encourage your clients to sign up for their free membership today, and we’ll rewardthem with points or miles… for every qualied stay.wyndhamrewards.com

SPOTLIGHT FAMILY TRAVELparents purchase the resort’s AmericanBreakfast Plan or the ModifiedAmerican Plan.Grenada’s Blue Horizons GardenResort is a deluxe eco-resort knownfor providing value. It offers spacioussuites that are big enough forfamilies. For families seeking anadjoining suite, the resort is also offeringa 50% discount off a secondroom for kids aged 16 years andunder. Further enhancing vacationvalue, free babysitting is availablefor two hours per stay.Blue Horizons Garden Resort features32 spacious accommodations insuperior studio and deluxe one-bedroomsuite categories, La Belle Creolegourmet restaurant, a freshwaterswimming pool, activities lounge andcentrally-located poolside bar.Activities to enjoy while at the resortinclude snorkelling, Hobie catsailing and kayaking. The resort featuresa playground and on-site aviarywith over 21 species of birds and 49species of moths.The free stays and meals for childrenare valid for travel now throughDec. 15, 2011. The family plan cannotbe combined with any other offer.For reservations or more information,call (473) 444-4316 or visit www.GrenadaBlueHorizons.com.Wyndham deliversholiday gift ideasin expandedRedemption CatalogWith the holiday season right aroundGrenadathe corner, gift ideas will soon be oneveryone’s mind. Helping to makeshopping a little easier this year foryour clients, the Wyndham Rewardsloyalty program has expanded its RedemptionCatalog to now feature over4,000 pieces of brand-name merchandisein categories such as electronics,health and beauty, tools and travelgear. With these categories, gift ideasfor the entire family are covered.In addition, the expansion bringswith it an entirely new reward – MP3music downloads. Powered by Pure-FamilyFun Savings!Your family vacation begins here!3+HOLGUINVillage Sirenis Playa TuquesaAll Inclusive Beach ResortBonusFREE excursion forall Holguin packagesbooked withHola Sun!Nov. from$448+ taxQuad ratesExclusive SectionTwo bedroom Family units accommodatingup to 5 people. Ideal for large families and groups!AGENT ACCESS: www.holacaribeagent.ca Amadeus SirevRESERVATIONS: 905.882.9445 or 1.800.668.8178Prices are in CAD, per person, based on double occupancy and subject to change without notice. YYZ departures. Space is subject to time of booking. Rates are based on lowest room category offered. Taxes of $273.91 per 26 Travelweek October 20, 2011

tracks, members can choose frommore than 3.5 million songs and over30,000 ringtones, with new releasesadded weekly. Songs are available ina number of genres and start at 349points, making rewards attainable afterjust one stay.“One of our goals for WyndhamRewards is to ensure that we’re alwaysproviding members with redemptionoptions that they find relevantand attainable,” said Robin Korman,Wyndham Hotel Group senior vicepresident of Loyalty Marketing.“With these new choices, we’re doingjust that. Whether it’s redeemingfor a quick reward such as downloadingyour new favorite song or savingpoints to use towards gifts during theupcoming holiday season, this newcatalog offers members more optionsthan ever before.”There are currently over eight millionactive members in the programand over 6,500 participating hotelsthroughout 36 countries. The newCanadian Redemption Catalog isnow available at www.wyndhamrewards.com.Swissôtel Chicago hasa special suite for VIKsSwissôtel Chicago now has a suite thatkids will never get bored in. Its specialsuites for VIKs (Very Important Kids)are kid-friendly and will keep childrenentertained. These suites are justsome of the kid-centric amenities andperks at Swissôtel Chicago that allowfamilies to experience a luxurious staywithout running the risk of the kidsnot having fun.VIK suites include a separate butadjoining room for kids filled withDVD’s, video games, toys and booksto keep the young ones occupied untilit is time to tuck them into theirspecial child-sized beds. The suitesalso come with four tickets to one ofthree area attractions including SheddAquarium, Adler Planetarium andField Museum.Children also eat free at GenevaRestaurant located inside SwissôtelChicago and receive complimentaryaccess to the 42nd floor pool. VIKsare even covered at check-in wherethey are presented with a fun-filledwelcome packet and a special place todraw, colour or read while they waitfor their guardians.For more information on SwissôtelChicago’s Kid-Friendly Suites, visitwww.swissotelchicago.com.ChicagoMeliá Cuba Children are always welcomedExtensive stretches of white-sand beaches kissed by the exotic turquoise-blue ocean, ideal for playing all daylong. Areas designed for the enjoyment of kids under the care of our highly qualifi ed staff. Informal ambience.An oasis of swimming pools and varied recreation activities for all ages. Free stay or generous discounts forchildren. Imagination and magic so that kids can have a good time …and their parents too.VARADERO Paradisus Varadero / Sol Palmeras / Sol Sirenas Coral / Tryp Península Varadero KEYS Meliá Cayo Santa María /Meliá Las Dunas / Meliá Cayo Guillermo / Sol Cayo Santa María / Sol Cayo Guillermo / Sol Cayo Coco / Sol Pelícano / Tryp CayoCoco HOLGUÍN Sol Río de Luna y MaresCUBAVaraderoCayo Santa MaríaCayo GuillermoCayo CocoHolguínOctober 20, 2011 Travelweek 27

... Continued from page 12specialist for the Aruba TourismAuthority, Asjoe-Croes, an Arubannative and former director of theTourism Corporation Bonaire,stopped by Travelweek to share thelatest trends and developments on theisland destination.“This year to date (September),we’ve seen tourist arrivals increase by6.7%, which translates into 658,083visitors. Of this, 30,238 were Canadian,representing an increase of 6.9% since2012,” she said. “This is reflective ofrecent efforts made in the market, aswell as increased air service.”According to Asjoe-Croes, the factthat Canadians can fly to Aruba withAir Canada (2x/week high season,1x/week low season), Thomas Cook(increasing to 3x/week) and Sunwing(beginning weekly service on Nov.6, increasing to 2x/week on Dec. 15)speaks of the positive trend in overalltourism. The tiny island is making bigwaves in the industry, and travellersare starting to take notice.Recent government initiativeshave been made to increase traveldemand and beautify the country,the most exciting of which includerenovations to the cruise terminaland the development of a pedestrianboardwalk that runs from the airportall the way to the hotel zone.A total of US$35 million havebeen invested in upgrading thecruise terminal, which includes aseparate facility for cargo. Slated forcompletion in 2012, this will allow fora more visitor-friendly terminal thatwill greet the hundreds of thousandsof cruise passengers that arrive eachyear. In 2011 to date, a total of 388,307visitors arrived via cruise ships, anincrease of 10.6% since 2010.Construction has already begunon the Aruba Linear Park, a19.8-kilometre boulevard extendingfrom the Reina Beatrix Airport toArashi Beach. Poised to become thelargest park in the Caribbean, it willinclude cycling and walking paths,parking spaces, public bathrooms,kiosks and sheltered areas.Visitors will also benefit froma new trolley system, currently inconstruction, that will transport themthrough Oranjestad with stops atvarious landmarks and attractions.In terms of hotel development,the biggest news coming out of thegate is the 2014 opening of the Ritz-Carlton. Hotel renos include the newPalm Beach Casino at the WestinResort & Casino, a $30 million roomrefurbishment at the Radisson ArubaResort, Casino & Spa, and newlyupgraded Deluxe Ocean and GardenView rooms at Manchebo BeachResort & Spa.With renos far outpacing newbuilds, Asjoe-Croes admitted thatthe island has been easing up on thegas pedal when it comes to hoteldevelopment.“Aruba currently has 8,500 hotelrooms, and the Ritz-Carlton willadd an additional 320 rooms on topof that,” she said. “But rather thanbuilding one hotel after another, weNolan Burris In Your Home!“Mobile Technology: Apps, Clouds and Travel”Recorded Webinar for you to watch and listen any time you pleaseMobile technology is no longer separate from travel, but inextricably connected to it.In this program Nolan will clear up the confusion and cut through the clutter. He willhelp you understand the terms, the technology, and what matters the most.And don’t worry! He will cover everything using an easy no-geek-speak approach.Things You’ll Learn:• Important issues and terminology put in simple terms• What matters most to leisure and corporate travellers• How to use mobile technology better, personally and professionally• The impact of apps (applications) on the future of travel agents• Marketing and service opportunities through mobile technologyCITC Member: $25 ACTA Member: $30 Non-Member: $35Plus taxes.IT’S TIME TO DISCOVER CITC!416-484-4450 x227 1-800-589-5776www.citc.ca; events@citc.caFOR REGISTRATION AND AFULL WEBINAR LISTING:www.citc.ca/webinars28 Travelweek October 20, 2011

REGISTRATION CLOSING: 28 OCTOBER 2011Join us for a fun-filled FAMIn Nassau, Bahamas - $399 * !*Package includes: return air, 4nts Sheraton Nassau, most meals, all transfers, raceregistrations. Cost $399 from all gateways. Not included; air taxes, (1)breakfast & (1) dinnerThe Islands Of The Bahamas, Yellowbird Foundation, along with ourpartner sponsors would like you to join our team, Rum Runners. Comeand run for fun in the Marathon Bahamas 2012. We are offering travelagents an exciting itinerary planned just for you.The Marathon FAM is open to all travel agent runners from all gateways, with distancesstarting from 5km, half, full and relay team opportunities.Agenda 2012:12 Jan Depart from gateway city to arrive in Nassau early afternoon.ThurWelcome evening reception hosted by the Islands Of The Bahamas13 Jan Full day excursion to Great Exuma including return flights and propertyFriinspection at Sandals Emerald Bay14 Jan Breakfast at Atlantis Paradise Island Resort and property inspection.SatAfternoon at leisure followed by hosted dinner.15 Jan Race DaySunCelebration dinner hosted by Sandals Royal Bahamian Resort16 Jan Morning at leisureMonDepart Nassau for afternoon flightTravel Professionals welcome! Special rates available.Registration: please visit www.travelweek.ca/marathon2012 for more details.

From left to right: Sjeidy Feliciano, senior PR & corporate communication specialist for theAruba Tourism Authority, Ronella Tjin Asjoe-Croes, CEO of the Aruba Tourism Authority, andMaria R. Brewer from msilver associates.want to limit the quantity and insteadfocus our efforts on improving andbeautifying our existing hotels. We’renot stopping development altogether,however, we’re just being very selectiveand doing it slowly.”This approach is reflective of Aruba’sfine attention to detail – rather thanmass building, the Tourism Authoritywould rather perfect what it has now,which according to many is alreadysynonymous with high-end luxury.To further drive this point home,the government has just launchedthe new Aruba Certification Programto train locals in the hospitality andtourism industries. The four-moduleprogram called “Your Commitment”takes approximately three weeksto complete, at the end of whichgraduates will receive accreditedcertification.“Tourism is about so much morethan just economics,” added Asjoe-Croes. “It is also about sharinghospitality in the light of the goodfortunes Arubans meet in their dailylives. Arubans can and should beproud of what the island has to offer.We need to be eager to explore newpotential based on our pride of ourisland and what it has to offer.”And when asked what Aruba offerstravellers that other Caribbean islandsdon’t?“Aruba has the beaches and the sunand the resorts, but that’s a given,”she answered. “What scored veryhigh with visitors were safety and thefriendliness of the people. Plus, Arubahas always been consistent in quality –that is the difference.”For more information call1-800-TO-ARUBA or visit www.aruba.com.WestJet addingflights to PalmSprings from Toronto,WinnipegVANCOUVER — WestJet, the mainCanadian carrier flying into thePalm Springs area, has added twonew departure gates this winter fromCanada.“Winnipeg and Toronto are new,”said media relations manger JoyceKiehl for the Greater Palm SpringsCVA, which led a contingency ofmainly hoteliers on a Canadian roadshow stopping first in Vancouverearlier this month.The two new gateways add toWestJet’s regular service fromEdmonton, Calgary and Vancouver.WestJet’s schedule for flying to PalmSprings is now: (Tuesday, Thursday and Sunday) untilOct. 2 when it begins daily flights. (Thursday and Sunday) begin Oct. 2and the flights become daily Oct. 30. (Thursday and Sunday) starting Oct.2, going daily Oct. 30. two flights a week (Thursday andSaturday). flights a week (Wednesday andSaturday).Air Canada also flies to Palm Springsfrom Calgary. Canadian visitors, Kiehlpoints out, are also arriving intothe market via U.S. carriers such asAmerican and United out of U.S. hubs.Palm Springs hotelsundergoing majorrenovationsVANCOUVER — Travel agentssending clients to Palm Springs shouldnote that a number of propertiesare undergoing major renovationsor have recently finished updatingtheir facilities, Joyce Kiehl of mediarelations for Palm Springs, said.Kiehl led a group of mainly hotelrepresentatives on a Canadian roadshow in September who came tomeet with travel agents and provideinformation session to large Canadianpackagers. In Vancouver, the PalmSprings delegates met with GOGOWorldwide Vacations (Flight Centre),Thomas Cook, and Uniglobe. WestJetalso provides packages to PalmSprings.Members of the Palm Springs group travel industry sales) of the La QuintaWaldorf; Noreen Selberg (senior salesmanager for the travel industry) ofthe Hyatt Grand Champions ResortVillas and Spa; Jeannette Moore(international sales manager) of PalmMountain Resort; Andre Barragan(senior account executive) for the JWLiz Johnson of the Riviera PalmSprings Resort and Spa; ElizabethPerkovich (assistant general manager) Gerri Lynch (director of sales) of Rapozo (director of internationalsales) for Rancho Las Palmas Resortand Spa; Gary Orfield, leisure travel30 Travelweek October 20, 2011

sales manager at Westin Mission HillsResort; and Robert Hatfield, groupand leisure sales at Hotel Zoso.Kiehl said “the majority of thehotels” on the tour are offering travelagents discounts to encourage them tovisit the Palm Springs area.Hotels that have or are undergoingrefurbishing are: Resort and Spa is located outside PalmSprings and functions as a stand-aloneresort with golf courses and spas. Allthe rooms are being refurbished andshould be complete by spring 2012.Resort Villas and Spa at Indian Wellshas spent $1 million on refurbishingits 6,200 square foot lobby which was and will serve as a gathering place forguests and features a 20-foot art glasschandelier. downtown Palm Springs is doinga $2.1 million renovation, whichwill include the guest rooms, the will be completed by the end ofOctober. Room amenities includenew mattresses, bedding, 42-inch flatscreen televisions, carpeting, granite curtains, and refurbished or refinishedan iPhone/iPod port.in Palm Springs close to downtown. featuring 21 rooms and suites andPura Vida, a luxurious eight-suiteboutique hotel catering to male guests. Rosewood chain is attempting to putforward a proposal for a hotel in thePalm Springs CVAoffers Canadianweb page October 20, 2011 Travelweek 31

View of Cartagena from La Popa MonasteryA fisherman in front of Fort San Felipefive or 18-20% of visitors to the area.The web page provides Canadiantravel agents with information onthe delegates who participated in thePalm Springs Canadian road tour heldin September plus other information.“The page will also include hotelspecials,” said Ashlee Ciora, directorof travel industry sales for the CVA,plus it also provide information onCanadian wholesalers packagingPalm Springs.The site at www.palmspringsusa.com/canadata can give travel agentsinformation on itineraries, collateral,plus fam trips. It also has a newssection outlining new developmentsand attractions in the Greater PalmSprings area. Information on PalmSprings’ more than 100 golf courses isalso available.Travel agents looking for morespecific information on FIT itineraries,fam trips or tours can also contactthe CVA designate Tracey Jardin attjardin@palmspringsusa.com.Cartagena set tomake big pushthis year with newpackages and directservice from NolitoursBy Cindy SosroutomoCARTAGENA, COLOMBIA – Thelittle old lady with the toothless grinwas named Crucita, which means‘cross’ in Spanish. According to myguide Alvaro Matorel, who’s livedin Cartagena his entire life, Crucitais 84 years old and has for 71 yearsbeen selling her candied treats in the32 Travelweek October 20, 2011Portal of Sweets, a long pedestrianwalkway in Cartagena’s Old Citythat’s dedicated solely to satisfyingthe sweet tooth. It was obvious by theway Matorel spoke of her that Crucitais considered somewhat of a locallegend in these parts, beloved by allwith plenty of stories to tell, much likethe city itself.Nolitours, which is offering packagesand direct service from Torontoand Montreal starting in December,recently hosted a media fam thatshowcased the many reasons whyCartagena, Colombia should not beoverlooked this winter season. Asidefrom its nearly 500-year-old history,which according to Matorel propelledthe development of South Americaas a whole, Cartagena has much tooffer travellers including the freshestseafood imaginable, long stretches ofbeach and bustling courtyards wherelive dancing and music can be enjoyedon any given night.The city’s top attraction by far is itsOld City, a UNESCO World HeritageSite. Here, visitors will find narrowstreets filled with fresh fruit vendors,colourful buildings embellished withornate iron doorknockers, upscaleboutiques standing side by side withsouvenir shops, and old fortified wallsthat once protected the city frominvading French, Dutch and Englisharmies. It’s the kind of place wheregetting lost would be considered agood thing, for at every corner there’salways something special to see.Also not to be missed is Fort SanFelipe, a massive red brick fortressbuilt by the Spaniards in 1657 to guardagainst unwelcome pirates. Oncespanning a total of 11 kilometres, thefort today stretches only eight alongthe perimeter of the city. Visitors canactually walk on top of the walls forpanoramic views – young couples inlove now occupy the windows andcrevices where soldiers once stood onguard.For the ultimate view, however,there’s only place to go – La PopaMonastery, built in 1607 and locatedatop Cartagena’s highest peak (150metres). A small entrance fee allowsvisitors to browse through ancientChristian relics and stroll throughthe monastery’s old wooden church,which was last restored in 1964.If your clients are looking to geta little dirty, suggest a day trip to ElTotumo mud volcano, located 45minutes from downtown Cartagena.This mighty – or rather muddy –attraction is 100 metres deep andspans three metres at its peak, givingguests plenty of room to enjoy a mudbath. Purported to have therapeuticqualities, the mud contains sulphur,magnesium and calcium, among otherminerals, and feels cool and refreshingagainst the skin. A soak in a nearbylagoon completes this unconventionalspa treatment.Hotel accommodations inCartagena are varied and plentifulwith Nolitours, which offers the fourand a half star Occidental GrandCartagena, the almost all-inclusiveHotel Caribe, as well as all-inclusiveDecameron properties both on themainland and off shore.Though situated further away fromthe Old City (about 30 minutes),the all-inclusive Occidental Grand

WEBWEEK$10 Bonus Cheque for Every Booking Made On-line!October 20, 2011 Travelweek 33

Cartagena offers a luxurious andquiet retreat for discerning travellers.Having just opened its doors earlierthis summer, it boasts 192 airconditionedrooms in six categories,four restaurants and three bars,concierge service, two beach and poolbars, two tennis courts, kids club areaand the Occidental Royal Club VIPLounge.For stays closer to all theaction, suggest the famed HotelCaribe, Cartagena’s very first (andconsequently oldest) hotel. Opensince 1945, Hotel Caribe’s mainbuilding, currently under restoration,is considered a national monumentby the Colombian government andhas been frequented by dignitaries,politicians and world famouscelebrities from around the world. Allguestrooms come equipped with airconditioning and Wi-Fi connection.Your jet-setting clients may opt fora stay at the Decameron Isla Palma,an exclusive private island propertylocated about two hours away from themainland. Its décor can be summedup as Robinson Crusoe meets JurassicPark, featuring thatched roofs, whitesand beaches and suites that resembleupscale treehouses. Surroundingmangroves and swamps give natureenthusiasts plenty of opportunities toview wildlife.Bookings for Nolitours’ Cartagenapackages departing this December arecurrently open. An introductory offeron its newest destinations (includingCartagena) provides savings of upto $300 per couple for any package(excluding Cruises) seven nights orlonger if booked by Oct. 31, 2011.When asked how bookingsare shaping up, Denise Heffron,vice president, national sales andcommercial for Transat Tours Canada,remains positive.“Although the season is at an earlystage, we are pleased with the amountof bookings made so far,” she toldTravelweek. “Consumers are showinginterest in the destination and webelieve our ongoing introductoryoffers on new destinations are givingsales a boost. Cartagena has been ahit with Montrealers over the pastfew years and we expect the same forToronto.”Direct flights from Toronto toCartagena will commence Thursdaysfrom Dec. 22 to April 26, 2012onboard CanJet. Direct flights fromMontreal to Cartagena also operateon Thursdays from Dec. 22 to April26, 2012 onboard Air Transat.For more information visit www.nolitours.com.Zeina Gedeon, president and CEO of Air Canada Vacations, and Nino Montagnese, VP sales &marketing, celebrate the company’s 2011-2012 Caribbean & Mexico Collection Passionbrochure at an industry event at the CN Tower. The 286-page, brochure highlights 380 resortsin over 40 destinations, including new additions Curaçao, St. Kitts and St. Thomas. The companyhas launched an automatic 2% commission on all ACV products booked between Oct.13-Oct.31, 2011 for travel between Oct. 13-Dec. 31, 2012. Offer applies to air only, hotel onlyand package bookings.Trafalgar gears up forbusy 2012 with over2,600 definitedepartures to EuropeTORONTO — It’s shaping up to bea very busy year next year, which iswelcome news to Trafalgar’s clients.The tour operator, having launchedits 2012 Europe and Britain brochuresix weeks early, has announced over2,600 definite Europe departures nextsummer. Client demand and agentloyalty were key factors in this surgein bookings.“As the Insider, we’re providing ourguests with the opportunity to travelthe world like a local by featuring ourexclusive ‘Insider Highlights’ on allitineraries in our new 2012 brochures,”said Doug Patterson, president ofTrafalgar Canada. “We appreciate ourtrade partners’ commitment to sell ourlife-changing European experiencesby offering an unparalleled numberof definite departures, which is also agreat incentive for group bookings.”Trafalgar has over 500 departuresto Italy alone with over 20 differentitineraries. The company recentlyreleased a dedicated 2012 Italy & Sicilybrochure that highlights Trafalgarexclusives such as ‘Be My Guest’ diningexperiences and ‘Hidden Treasures’.On the eight-day Italian Holidaytrip, for example, clients visit Fattoriadi Maiano, a 15th-century estate withover 20,000 organic olive trees. Theywill then indulge in regional cuisineand Chianti Rufina wine during a BeMy Guest dinner with a member ofthe family of Count Mairi Fulcis.On the 11-day Flavors of Italytrip, guests will spend three nightsat the Villa il Poggiale in the Chiantihills. Highlights include a visit to alocal market in Florence, a cookinglesson with a professional chef and aHighlight Dinner in Parma.Not only is Trafalgar offering a jampackedsummer season in Europe, it’salso giving clients the opportunity tosave their travel dollars at the sametime. Passengers can save $1,000 onair-inclusive European vacations bybooking before Dec. 1, 2011.34 Travelweek October 20, 2011

For more information visit www.trafalgar.com.SilverBirch partnerswith Marriott,Residence Inn byMarriott to open inVancouver in 2012VANCOUVER — SilverBirch Hotels& Resorts is entering a partnershipwith Marriott International, Inc.,and their first venture together willbe a Residence Inn by Marriott inVancouver.“SilverBirch is focused on strategicgrowth in key markets across Canada.Aligning ourselves with the strongestinternational hotel brands is a criticalpiece of this strategy,” said Steve Giblin,President and CEO, SilverBirch Hotels& Resorts. “We’re very excited aboutthis partnership, and in the very nearfuture we will be announcing twomore ventures with Marriott. Afterthese initial projects the partnershiphas the ability to produce moreopportunities for both companies.”One of Canada’s leading hoteland resort management companies,Vancouver-based SilverBirch is inthe midst of undertaking extensiverenovations at some of its hotels, andis actively pursuing opportunities toacquire or build new properties acrossthe country.“Marriott International was lookingfor a partner that knows the Canadianmarket and has the capacity toexpand, and SilverBirch fits the bill,”said Michael Beckley, Senior VicePresident, Lodging Development,Marriott Hotels and Resorts Canada.This month, SilverBirch isundertaking a $25 million extensiverevitalization of the Cascadia Hoteland Suites in Vancouver that will seethe 201-room hotel become the newestResidence Inn by Marriott – an allsuiteextended stay hotel, designed toprovide travelers with everything theyneed to thrive on longer stays. Featureswill include spacious suites with fullyequipped kitchens, free WiFi and inroomhigh-speed Internet access andcomplimentary hot breakfast.When the Residence Inn byMarriott opens in early summer 2012,it will be the only branded designatedextended-stay hotel in Vancouver.TravelOnly adds phoneand e-mail support toonline bookingTORONTO — TravelOnly, Canada’slargest network of home-based agents,is creating a hybrid travel planning experienceto bring travellers the combinationof booking online, plus freephone or e-mail support from one of500 travel experts.“According to a PhoCusWrightstudy, many Canadians are stillwary of booking travel exclusivelyonline. As a result, almost half ofCanadians have adopted a makeshiftmethod using a time-consumingcombination of online and offlinechannels. TravelOnly offers the bestof online and offline service in oneOn The Go Egypt & India brochures now available!onthegotours.comToll free 1-866-890-7038DISTRIBUTION AND FULFILLMENT FOR THE TRAVEL AND TOURISM INDUSTRYT. 416.365.1500 F. 416.365.1504 www.hippoexpress.comOctober 20, 2011 Travelweek 35

efficient, streamlined experience,” saidGregory Luciani, President and CEOof TravelOnly.TravelOnly has unveiled a new lookand an improved website designed toenhance its travel planning serviceand offer a simplified, more personalbooking experience for travellers.NOTESTravel Act convictionB.N. & D.D. International Inc. o/aVishal Travel & Tours and Ali AnanKhan were convicted on one counteach of acting without registrationcontrary to section 4(1) of the OntarioTravel Industry Act, 2002. B.N. &D.D. International Inc. o/a VishalTravel, located in Windsor, ON, hadpreviously been registered under theAct but continued to operate after itsregistration was terminated. Khanwas fined $2,000 and B.N. & D.D.International Inc. o/a Vishal Travelwas fined $1,000.EVENTSFor the first time in Canada Tauck willbe hosting its EXCLUSIVELY TAUCK2012 product launch with host PeterTauck on Nov. 30 at the FairmontRoyal York in Toronto. Agents willlearn about Tauck’s six product lines in65 countries during two sessions, thefirst at 3:00-4:30 p.m., and the secondat 7:00-8:30 p.m. Light refreshmentsand snacks will be served during bothsessions. Space is limited. To registere-mail rbuchmayer@tauck.com.PEOPLEFlight Centre has named CathyDunn the Flight Centre Associates’Business Development Manager forAtlantic Canada. She brings over 25years of experience in the retail andwholesale travel industry. Previously,she was the Atlantic Canada sales repfor Nolitours/Transat Holidays.FAMSTAIWANSilk Holidays, EVA Airways, TaiwanTourism BureauNov. 19-27There’s still time to sign up for thiscomprehensive fam trip, whichincludes a visit to the capital city ofTaipei, a ride on the fastest speed trainin Taiwan and a short trek at TarokeNational Park. The trip is pricedat $499 plus tax, fuel and gratuityfrom Vancouver. Add-ons fromother Canadian cities are additional.Price includes air, transfers, hotels,tours, admission and daily breakfast.Registration deadline is Oct. 21.E-mail kennyfan@silkholidays.com toregister.MARKETPLACEWe are looking forGroups Coordinator1 Full Time and 2 Contract Positions (1 year ) Personal: The successful candidate must possess hrjobs@itravel2000.comWho said you have to workfrom an office?Home Based ConsultantsIf you are an experienced Travel Agent andwant to grow your own travel businessfrom home, join Flight Centre and partnerwith a highly trusted, global leader.Join the market leadinghost agency and turnyour client base intoyour dream business.“Talk to us before you sign!”Apply Onlinewww.applyfirst.ca/job22277or call 1 866 891 218936 Travelweek October 20, 2011

MARKETPLACECALL CENTRE SALES AGENTS Please email your resume tojalkobi@itravel2000.com.Travel InnovationsOUTSIDE SALES MANAGERUniglobe Travel Innovations is lookingfor an experienced outside sales manager todevelop new corporate travel accounts.Compensation involves a base salary, carallowance and bonuses.Please contact Charles Johnstoneat charlesj@travel-til.comto arrange an interview.Member of ACTAEXPLORE OUR WEBSITE!travelindustrypersonnel.comTO FIND OUT HOWWE CAN HELP YOUWe’re celebrang over 25 years ofrecruitment for the travel industrythroughout Canada.Our service is free to candidates.TIP maintains strict condenalityfor both candidates and clients.CONTACT US TODAY!905-542-2989 // 1-800-717-4917careers@travelindustrypersonnel.comMarlin Travel Brampton & Boltonis looking for:ASSOCIATE BRANCH MANAGERhaving all kind of experience between1-10 years in leisure travel havingpassion for selling vacations toMarlin ClientsSalary negotiable and benefits available.Please apply in confidence.kumar.pahwa@marlintravel.cafax: 905 794 7300Suntastic Corporate Travel Servicesone of the country’s premier travelagencies, has an opening available in itsNorth Toronto office.CORPORATE TRAVEL CONSULTANT5 Years minimum current ExperienceApplicants must be adept at Sabre, proficient inthe Microsoft office suite of products, includingOutlook, and possess excellent oral and writtenskills. The position is best suited to a flexible,proven multi-tasker, capable of working todeadline in a fast-paced office environment. Thesuccessful candidate will be highly focused oncustomer service with a proven ability to meetand exceed client expectations.For immediate consideration, please email yourcover letter and resume to Keith at:keith@suntastic.comWe thank all candidates for their interest. However, only thoseselected for an interview will be contacted.Leisure Travel AdvisorsFort McMurray, Toronto, Mississauga Corporate Travel Agent Job Specifics hr@vision2000.ca 416.225.7334.October 20, 2011 Travelweek 37

Feature ThisWestJet and WestJet Vacations expand Mexicoofferings after Canada-Mexico air agreementMexico’s been on everyone’s mind these days after it wasannounced that the country signed an expanded air transportagreement with Canada. Since then, airlines and tour operators,including WestJet and WestJet Vacations, have helped to openthe floodgates even wider with more flights out of Canadiangateways.The airline is scheduled to fly non-stop 95 times per week tothe sunny destination from 19 Canadian cities as part of its2011-2012 winter schedule. Along with WestJet Vacations, atotal of six Mexican destinations are available, including CaboSan Lucas, Cancun, Cozumel, Mazatlan, Puerto Vallarta andIxtapa. Once at their destination, guests can choose from over100 properties with WestJet Vacations.Always a best-seller for WestJet, Cabo San Lucas is availablenon-stop from 16 Canadian cities: Calgary, Edmonton, Halifax,Hamilton, Kelowna, London, Moncton, Montreal, Ottawa,Quebec City, Regina, Saskatoon, Toronto, Victoria, Vancouverand Winnipeg.Back again this winter for seasonal service are Cozumel (fromToronto) and Ixtapa (from Calgary). WestJet offers year-roundservice to Mazatlan from Calgary with winter service fromEdmonton, Vancouver and Winnipeg.Meanwhile, service to Puerto Vallarta is available from 12Canadian gateways, including: Abbotsford, Calgary, Comox,Edmonton, Kelowna, Prince George, Regina, Saskatoon, Toronto,Victoria, Vancouver and Winnipeg. A total of 20 propertiesin Puerto Vallarta and the Riviera Nayarit are available forchoosing.“Given that Mexico is a key part of our international air andvacation package strategy, we commend the Canadian andMexican governments for their initiative and look forward toa completely open framework for non-stop flights betweenthe two countries,” said Hugh Dunleavy, WestJet executivevice-president, Strategy and Planning. “With convenient, nonstopservice to Cancun, Cozumel, Cabo San Lucas, Ixtapa/Zihuatanejo, Mazatlan and Puerto Vallarta, Mexico remainsone of the most popular destinations for WestJet guests. Thisexpanded air transport agreement lays the framework for futuregrowth in both leisure and business travel, and we look forwardto exploring new opportunities in this important internationalmarket.”WestJet offers scheduled service throughout its 71-city NorthAmerican and Caribbean network. Its modern fleet of 96 BoeingNext-Generation 737 aircraft includes increased legroom,leather seats and live seatback televisions provided by Bell TV.The airline has confirmed deliveries for an additional 39 aircraftthrough 2018.For more information visit www.westjet.com and www.westjetvacations.com.

Expect to hear gracias.Book your clients a vacation package to Mexico.Give your clients a taste of Mexico they’ll never forget. From gorgeous beaches and ancient ruins, tosumptuous shopping and traditional crafts, Mexico is a fiesta for the senses. We fly non-stop from majorCanadian cities to Cabo San Lucas, Cancun, Cozumel, Ixtapa, Mazatlan and Puerto Vallarta. Viva Mexico!WestJet flies non-stop to six great Mexican destinations this winter:*DestinationCabo San LucasNon-stop from:*Calgary, Edmonton, Kelowna, Regina and VancouverCancun Calgary, Edmonton, Halifax, ‡ Hamilton, Kelowna, London, Moncton, ‡Montreal, Ottawa, Quebec City, Regina, Saskatoon, Toronto, Victoria,Vancouver and WinnipegCozumelMazatlanPuerto VallartaIxtapaTorontoCalgary, Edmonton, Vancouver and WinnipegAbbotsford, Calgary, Comox, Edmonton, Kelowna, Prince George,Regina, Saskatoon, Toronto, Victoria, Vancouver and WinnipegCalgaryWe also have great connections from other WestJet cities.WestJet provides an exceptional guest experience, with no overbooking, ample legroom andoverhead bin space. We’re constantly working on new, client pleasing packages backed by ourextensive schedule. Plus, we offer guests flexibility on departure and stay dates so they canenjoy a package that suits their schedule.Book today at westjet.com/agent.*Winter schedule begins week of October 30, 2011. Schedule is subject to change. See westjet.com/agent for full schedule details. ‡Service to Cancunfrom Halifax and Moncton starts January 14, 2012. Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.

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