Welcome to the 2012 season - KD Cruise Services Ltd. Limassol

Welcome
to the
2012 season

Contacts
Premicon AG
Einsteinstrasse 3
D-81675 München
Telephone +49 89 45 747 00
Telefax +49 89 45 747 010
info@premicon.de
www.premicon.de
KD Cruise Services Limited
Petoussis Court, 5 Kosta Ourani, Office 11/12
3085 Limassol, Cyprus
Postal address: P.O. Box 50 689
3608 Limassol, Cyprus
Telephone +357 25 871 877
Telefax +357 25 371 877
management@kd-cy.com
www.kd-cy.com
G
P
CRUISE HOTEL
MANAGEMENT GMBH
LUZERN
Ein Unternehmen
der G&P Gruppe Luzern
G
P
SEA CRUISE HOTEL
MANAGEMENT
(CYPRUS-LIMASSOL) LTD
Member of
G&P Group Lucerne
G&P Cruise Hotel Management GmbH
Brünigstrasse 20
CH-6005 Luzern
Telephone +41 41 220 20 00
Telefax +41 41 220 20 01
info@gsellundpartner.ch
www.gsellundpartner.ch
G&P Sea Cruise Hotel Management
(Cyprus-Limassol) Ltd
Petoussis Court, 5 Kosta Ourani, Office 11/12
3085 Limassol, Cyprus
Postal address: P.O. Box 50 689
3608 Limassol, Cyprus
Telephone +357 25 028 853
Telefax +357 25 028 854
www.gsellundpartner.ch

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Contents
Page
Welcome aboard 5
Ships for the 2012 season 6
Premicon AG 8
KD Cruise Services Limited 10
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8
Page
G&P Cruise Hotel Management GmbH 12
Tour Operators 14
Communication on board 16
Board ABC 18
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1
Dear employee
Welcome aboard
Three successful companies teamed up in 2003 in order to offer guests from around the world an unforgettable holiday experience
on the high seas and on the river with much dedication and passion. In this, each of these companies has its own area of compe-
tence where it has been successfully represented on the market for many years.
Along with its subsidiaries, Premicon AG is the owner of the river cruise ship which you will live and work on.
KD Cruise Services Limited is responsible for the entire nautical and technical domain on board.
G&P Cruise Hotel Management GmbH is responsible for the on board catering and hotel operation.
Together we are a strong TEAM who give their best each day in order to offer guests on our 18 river cruise ships relaxation, fascinating
impressions and an atmosphere of well-being which stay in your memory for a long time.
We look forward to being able to count on your assistance!
Alexander Nothegger
Premicon AG
Dr. Jan Erbguth
Premicon AG
Dr. Michael Knauer
KD Cruise
Services Limited
Wolfgang Behrend
KD Cruise
Services Limited
Urs Gügler
G&P Cruise Hotel
Management GmbH
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Barbara Kress
G&P Cruise Hotel
Management GmbH

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Ships for the 2012 season
All ships are part of Premicon AG‘s fleet. The ships are operated with a * by KD Cruise Services Limited and G&P Cruise Hotel
Management GmbH. KD Bereederung Bremen and G&P Sea Gourmet GmbH are responsible for the operation of the ocean-going
vessel ASTOR.
Ship Commissioning Date Capacity Area Operation
MS/VIKING DANUBE 1999 150 Rhine, Danube
* MS/CLASSICA 2000 160 Danube
* MS/MARIBELLE 2000 160 Rhône
MS/RIVER EXPLORER 2000 168 Rhine, Main, Danube
MS/VIKING PRIDE 2001 160 Rhine, Danube
MS/VIKING EUROPE 2001 160 Rhine, Danube
MS/VIKING SPIRIT 2001 160 Seine
MS/RIVER ODYSSEY 2001 168 Rhine, Main, Danube
MS/RIVER NAVIGATOR 2002 140 Rhine, Main, Danube
* MS/BOLERO 2003 180 Danube
* MS/TUI MAXIMA 2003 180 Danube
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Ship Commissioning Date Capacity Area Operation
* MS/VIKTORIA 2004 180 Danube
* MS/DCS AMETHYST 2004 178 Danube, Main, Rhine
* MS/JOHANN STRAUSS 2004 180 Danube, Main, Rhine, Mosel
* MS/BELVEDERE 2005 176 Danube
* MS/FLAMENCO 2005 196 Danube
* MS/AVALON TAPESTRY 2006 164 Danube
* TC/BELLEVUE 2006 194 Rhine, Main, Mosel
* MS/AVALON TRANQUILITY 2007 170 Danube, Main, Rhine
* MS/AVALON IMAGERY 2007 170 Danube, Main, Rhine
* TC/TUI QUEEN 2008 102 Danube, Main, Rhine
* MS/DERTOUR MOZART 1987/2010 206 Danube
* TC/TUI SONATA 2010 188 Rhine, Mosel
* TC/TUI ALLEGRA 2011 176 Rhine, Main, Danube
* TC/TUI MELODIA 2011 176 Danube
MS/ASTOR 1987/2010 578 Open Sea
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3
Premicon AG
Premicon AG, with headquarters in Munich, was founded in 1998 as a service provider for investors. In order to provide investors
with good prospects, from the beginning the company focused on the design of profit-oriented closed funds in terms of the growing
market of high-sea and river cruises.
After over ten years in business, Premicon AG is more than a service provider. It offers everything from one source and has conse-
quently expanded its services in the cruise and tourism industry. This also includes the actual running of ships as well as the plan-
ning and construction supervision to form a complete service package for the tour operators who charter ships and market trips.
Today, Premicon AG has advanced to become market leader in Germany for the design and marketing of closed investment funds
in cruise ships.
Currently with 25 river cruise ships, Premicon has the largest fleet in the cruise area of the Rhine, Main, Mosel and Danube; there
is also the ocean-going cruise ship MS/ASTOR that was completely modernised at the beginning of 2010 and has since enjoyed
great popularity. On pages 6 and 7 in the table you can see Premicon AG‘s entire fleet with all the ships and territories. Premicon
AG is also the majority shareholder in Köln Düsseldorfer Deutsche Rheinschiffahrt AG, the oldest German ocean carrier public limited
company with 180 years of tradition in river cruises.
With Transocean, a cruise operator has also been part of the Premicon Group since the end of 2009. Transocean has three Premicon
ships on offer on the river: TC/BELLEVUE, MS/MARIBELLE and MS/BELVEDERE. The Bremen company also markets the ASTOR.
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Premicon‘s other 22 river ships are leased to various national and international tour operators including the German market leaders
TUI and DERTOUR. TUI designed its own product line in 2011, consisting exclusively of Premicon ships in 2012, there will be 5 ships
including three new TwinCruisers and the fl agship TC/TUI QUEEN (formerly TC/PREMICON QUEEN).
Alexander Nothegger
Vorstand
Dr. Jan Erbguth
Vorstand
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Köln Düsseldorfer Deutsche Rheinschiffahrt AG is the oldest publically traded company in the world and Europe‘s most experienced
inland waterway shipping company. Founded in 1826, today it is the market leader and operates 14 excursion boats on the Rhein
and the Mosel. Approximately 270 employees work on these ships as crew members and service personnel. The excursion boats
bring an annual turnover of approximately 19 million euros. In 2000 Premicon became a majority shareholder in the company.
The Köln Dü sseldorfer Deutsche Rheinschiffahrt AG restricts their marketing exclusively to their core business of excursion boats
on the Rhein, the Main and the Mosel, yet under the name of «KD Cruise Services Limited» they provide a service package for the
operation of river cruise ships.
This service is provided by KD Cruise Services Limited, the subsidiary company of Köln Düsseldorfer Deutsche Rheinschiffahrt AG. The
change in location proved successful because Premicon AG was thus able to concentrate all their shipping activities in one central
location in Europe; namely Cyprus – a country rich in shipping tradition. A further reason for deciding the place of location in Cyprus
was also the crew on board the ships, so that we could offer them uniform and safeguarded social and tax conditions. With the private
health and retirement insurance plan from Allianz, our employees enjoy exceptional coverage that you won’t fi nd just anywhere.
Dr. Michael Knauer
Managing Director
KD Cruise Services Limited
Wolfgang Behrend
Managing Director
Alexandros
Agathocleous
Corporate Accountant
Tunay Karsli
Procurement
Marco Pijper
Corporate Captain
Adrian Bodea
Corporate Engineer
Reinhard Fischer
Corporate Engineer
Pamela Bradley
Administration
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Joanna Lauer
Human Resources
John Derksen
Nautical Director
Verena Rogalski
Controlling
René Loef
Technical Director
Stellios Keskinidis
Controlling
Captains:
Aleksandar Pavlovic
Alexander Scharf
Bela Burjan
Borys Atavin
Costica Zamfi r
Dario Leleu
Dingeman Ijzerlooij
Egon Sixdorf
Ferenc Szilagyi
György Paul
Gyula Toth
Igor Fech
Ionel Puia
Jan Fändrich
Josef Toth
Mihai Manolache
Nenad Svetlicic
Oleksij Barbutsa
Oleksiy Pyshnenko
Nikolaos Skempelis
Accounting
George Pouyioukas
Accounting
Plamen Veselinov
Punisa Grobovic
Rosen Nedkov
Stamen Dimitrov
Tamas Pribula Sr.
Todor Arsenov
Vasil Mariceanu
Viorel Nita
Vladimir Grobovic
Corallia Eleftheriou
Accounting
Engineers:
Andriy Gavlytsky
August Fanninger
Aurel Cocoana
Balazs Lengyel
Ben Schram
Constantin Birleanu
Corneliu Cuciuc
Csaba Kozma
Daniel Istinie
Danut Tabacaru
Dmytro Galushka
Eduard Scarlat
Eduard Marius Craciun
Ervin Szorad
Ferenc Kis
Ferenc Zatony
Gabriel Iordache
Gheorghe-Eugen Cracia
Goran Lijeskic
Ingo Grützmacher
Ioan Regep
Istvan Badics
Istvan Bus
Istvan Hencz
Jan Hanzlik
Janos Debrei
Jozsef Lenard
Laszlo Arvai
Laszlo Babinszki
Laszlo Schrauf
Laszlo Török
Laurentiu Ghetu
Liviu Cobzaru
Marian Dumitru
Miklos Jakab
Paul Craciun
Peter Szijj
Rumen Kamenov
Stefan Batanov
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Tibor Szücs
Valentin Aleksiev
Vasile Cazacu
Zoltan Domonkos
Zoltan Palinkas
Zoltan Havasi
Zsolt Fejes
Zsolt Sagi

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G&P Cruise Hotel Management GmbH
Together with G&P Sea Cruise Hotel Management (Cyprus-Limassol) Ltd, the Swiss company G&P Cruise Hotel Management GmbH
is responsible for hospitality on river cruise ships. As an established company, which as «Gsell & Partner» was at that time primarily
concerned with hotel management and hotel consulting onshore, we were able to take on the catering of two river cruise ships in
2003. With that, the company G&P Cruise Hotel Management GmbH was born, as was our boundless enthusiasm for ships.
With each year we were able to grow further and today we are very proud to be in charge of catering for 24 modern river cruise
ships. Together with the company G&P Sea Gourmet and the catering of the ASTOR, in 2010 we were able to make the step onto
the high seas, much to our delight. As part of the G&P Group Lucerne, we employ around 1,100 staff on the rivers and seas, of
whom around 50 are at the headquarters in Lucerne.
From the beginning size was not the most important aspect for us but rather our focus was on quality and the customer. We consider
ourselves as service providers whose most important task is to provide an excellent service to guests onboard and to cooperate with
our partner companies as a TEAM. Our common goal is an extremely satisfied customer.
In order to achieve this goal, we require a positive and happy crew who are prepared to play their part. Fortunately, a large crew
of permanent staff has been formed who have been in action for several seasons for G&P. Those who are new to the company are
warmly invited to profit from the wealth of experience and from the G&P philosophy lived by the existing crew.
During the season on board our crew undergo training sessions in all departments with the goal of professional as well as personal
development. The G&P Campus was established over a year ago specifically for this purpose. Customized training and advanced
training courses are conceived and organized at the head office in Lucerne. Actively participate in these exciting, entertaining and
effective advanced training courses – our motto being «Don’t stop learning as you journey through life!»
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Management Board
Urs Gügler
Business Owner
Barbara Kress
Business Owner
Operations Manager
Achim Kock
Operations Manager
Jon Florinett
Operations Manager
Julie Euripidou
Offi ce Manager Cyprus
Achim Kuhn
Operations Manager
Corporates
Christa Dengel
Operations Manager
Harry Wammer
Corporate Head Chef
Ulrich Reinhardt
Corporate
Restaurant/Bar
Manager
Remo Vanoli
Operations Manager
Petra Wilke
Corporate
Housekeeper
Peter Schlag
F&B Controller
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Tour Operators
The tour operator, also called the charterer, charters the ship at Premicon AG usually over a period of several years and is in charge
of marketing trips. The cruise director represents the tour operator on board and collaborates closely with the captain and the hotel
manager in order to provide guests with the best service every day.
In the 2012 season, we are able to operate for the following international and well-known tour operators:
Tour operator Website Ships
Nicko Tours, Stuttgart (DE) www.nicko-tours.de MS/VIKTORIA
MS/FLAMENCO
MS/CLASSICA
TUI Deutschland, Hannover (DE) www.tui-flussgenuss.de TC/TUI ALLEGRA
TC/TUI MELODIA
TC/TUI SONATA
MS/TUI MAXIMA
TC/TUI QUEEN
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Tour operator Website Ships
DCS-Touristik, Nagel (DE) www.dcs-touristik.de MS/DCS AMETHYST
Avalon Waterways, Colorado / Lugano www.avalonwaterways.com MS/AVALON IMAGERY
MS/AVALON TRANQUILITY
MS/AVALON TAPESTRY
TransOcean, Bremen (DE) www.transocean.de MS/MARIBELLE
MS/BELVEDERE
TC/BELLEVUE
Noble Caledonia, London www.noble-caledonia.co.uk MS/JOHANN STRAUSS
DERTOUR www.dertour.de MS/DERTOUR MOZART
Thomas Cook / various tour operators www.thomascook.de MS/BOLERO
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Communication on board
On board the ships, the captain, the cruise director and the
hotel manager, as representatives of the partner companies,
are jointly and directly responsible for the guests‘ wellbeing.
Clear communication among the three is therefore essential.
Questions and diffi culties that occur must be solved directly
and collectively, always for the good of a regular ship operation
and for satisfi ed guests. Any personal animosities among
the management staff of the ship which would be detrimental
to the partner companies have no place and are prohibited by
the head offi ces.
Regarding issues concerned with navigation, security, the protection
of guests and staff, the captain is the fi nal authority
on board. The captain‘s decisions may also affect the travel
programme and the hotel operation, e. g. in the event of high
or low tides, extreme weather conditions, delayed departures
or arrivals, illness or death on board etc. Smooth cooperation
is vitally important in these exceptional situations in particular.
Captain
KD Cruise
Services Limited
Cruise Director
Tour Operator
Hotel Manager
G&P Cruise Hotel
Management GmbH
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Captain
Nautics / technics
Engineer
Helmsman
Sailor
Deckhand
KD Cruise Services
Limited
Captain
Safety on board
Hotel Manager
Hotel operation/catering
Second Captain Music
Front Office
Manager
Crew
Front Office
G&P Cruise Hotel
Management GmbH
Head
Chef
Crew
Galley
Tour Operator
Restaurant/Bar
Manager
Crew
Restaurant/Bar
Cruise Director
Tour Operator
Housekeeper
Crew
Housekeeping
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The board ABC is a component of the G&P employment contract
and is an important guideline for us for living together
on board. These rules must be strictly observed by all crew
members. In the case of uncertainties or other questions, your
superior or the hotel manager will be glad to help.
A
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Board ABC
Arrival at the Ship
Please arrive on time and do not forget to bring along your
passport and any other required documents as stipulated by
the G&P HR Department.
You will be welcomed on board by your superior and introduced
to your tasks and responsibilities carefully.
B
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Best of G&P
At the end of each year, one employee of the Gsell & Partner
Group will be named EMPLOYEE OF THE YEAR. For an employee
to be honored with this award they must:
:: have continuously displayed exceptional professional and
personal achievement each year
:: have shown outstanding dedication and commitment
:: be recognized and appreciated by their team and supervisors.
The nominations will be published in the partner newsletter
and the winner will be announced complete with a photo in
the Gsell & Partner Group Christmas mailing. As a prize, the
winner can look forward to a bonus of one month’s salary
that will be paid in December.
Best of Team
Should a staff member provide exceptional service they may
be named BEST STAFF MEMBER by the hotel manager. They

will receive a cash bonus of EUR 150.00 and their photograph
will be displayed together with praise for their outstanding
work on a wall in a public room for all to see until the next
staff member is elected.
C
Cabin
You will be living in state-of-the-art, multiple bed cabins with
en-suite shower / toilet, TV / radio etc. We ask you to treat the
furnishings as if they were your own.
Please make sure to always keep your cabin clean and orderly.
Cleaning agents are provided by the housekeeping staff. Perishable
foods are not to be stored in your cabin. Board meals
are also not to be eaten in the cabins. You are responsible for
disposing of your waste and complying with the waste
provisions on board. You can have your sheets and bath towels
changed regularly according to agreement with the housekeeper.
The ship management reserves the right to check
cabins without prior notice.
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We recommend that you do not keep substantial amounts of
cash in the cabin. In case of loss neither G&P nor KD Cruise
Services Limited nor a tour operator will assume liability. Cash
and other valuables can be deposited with the hotel manager.
Candles / Smoking in the Cabin
Certainly candlelight is romantic. But please understand that
it is strictly prohibited to use candles in the cabin. For safety
reasons, smoking in the cabin is also strictly prohibited.
Clothing / Underwear
Please be sure that your clothes are always clean and tidy and
your shirt / blouse and your trousers / skirt have been ironed.
Please make sure that you always wear a white undershirt
with short sleeves beneath your shirt / blouse. Ladies are to
wear stockings under their skirts. The dress code is to be
strictly adhered to and variations such as a black or colored
bra under a white blouse, headband etc. are not permitted.
Gentlemen are to wear black socks. You can wash your
personal laundry on board. A washing machine is available for
the crew in the laundry room.

Cocktail-Recipes
All bar stewards / bar stewardesses will receive a personal cock-
tail pocket booklet called «Cocktail-Recipes» on their day of
entry. The booklet must be returned on their leaving day. Lost
cocktail booklets will be charged at EUR 15.00.
Complaints
You will receive separate instructions on this subject during
the G&P trainings. The general rule is:
:: Listen / hear the customers out
:: Solve the problem / follow up
:: Take customers seriously
:: Do not discuss – the customer is always right
Confidentiality / Discretion
Just as we treat your personal matters with confidentiality, we
expect you to also not disclose any business dealings to customers
and other third parties. These include for example internal
matters such as revenue, purchasing guidelines, yields,
earnings, and internal personnel matters etc. etc.
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Consumption of Alcohol / Drugs
Consumption of alcohol is prohibited during work. Furthermore,
it is strictly prohibited to report for duty when under
the influence of alcohol or to consume or carry drugs. Staff
members not complying with this order will be dismissed immediately.
If you have an addiction, please contact your superior
immediately. We reserve the right to conduct alcohol and /
or drug test under reasonable suspicion.
Crew Show
The crew show is a fixed part of our services we offer on most
ships. Together with your colleagues, you will entertain the
guests with your talents.
Currency
The main currency on board is the EURO.
D
Duty to Report
Immediately report any observation and / or incident that might
impair the security of the ship and the passengers!

E
Embarkment / Disembarkment
Please ensure that you have been precisely informed as to
embarkation and disembarkation procedures for the guests
and for which tasks you are responsible.
End of Season / New Season
The end of the season basically means the end of your employment
contract. If you enjoyed working with us (and the
feeling is mutual) we will be happy to have you back for the
next season! Our HR team will contact you duly on board.
Equal Rights
Discrimination on grounds of race, ethnic background, sex,
religion or ideology, disability, age or sexual orientation will
not be accepted or tolerated.
Excursions / Leaving the Ship
You may leave the ship and make an excursion on your own
only after having obtained your superior’s approval. The reception
area is not a meeting place for employees. We also
ask you to please wear appropriate clothing even during your
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time off when passing through guest areas. Please make absolutely
sure to be back on board on time and register in the
«Shore Leave Report» and / or report back.
F
Family members as travelling companions
You may request to have your immediate family member(s)
sailing with you. This is generally difficult due to the extremely
good level of bookings on all ships, but can be authorised in
exceptional circumstances. Please refer to your hotel manager
or operations manager.
Feedback
You will be able to send us your ideas and suggestions for
improvement directly. We look forward to reading your comments
under innovation@gsellundpartner.ch. When possible,
we will introduce your ideas into daily business. You will in
any case receive a response from us concerning your input.

Food and Beverages
You will eat your breakfast in the Crew’s mess (or as instructed
by your hotel manager). The rest of your meals will be taken
in the restaurant. Mineral water, tea or coffee will be served
with your meals. Mineral water will also be available free of
charge while you are on duty.
G
Gambling
Gambling (as poker or similar card games with money) is
strictly prohibited on board.
G&P Campus
G&P Campus stands for successful and continuous career
promotion. The constant advancement of our employees is
important to us. Customized training and advanced training
courses await you. At the beginning of the season you will
receive several days of intensive training on your ship. You
will be familiarized with our standards and optimally prepared
for your job. Regular brief training courses will be held during
the season. These courses will help you to constantly expand
and further develop your knowledge and ability. If you are
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among the employees who come aboard during the course
of the season, you will be trained «on the jo» by your department
head in addition to the brief training courses.
H
Holidays
This topic is part of your employment contract. Holidays are
granted as agreed with the hotel manager on board. For
security reasons it is generally not allowed to spend holidays
on board during ship lay days.
Hygiene
It is particularly important for us that YOU maintain a wellgroomed
appearance! We expect both you and your clothing
to be clean, well-groomed and presentable when you report
for duty and your hair is to be styled appropriately. Men are to
be properly shaved. Please use deodorant / perfume to reduce
perspiration odors as far as possible.

L
Laws in Different Countries / Border Crossing
The ship is subject to the laws of the country where it is
docked. This applies in particular to passport and customs
clearance formalities – please observe the separate instructions
of the hotel manager / captain. It is imperative for you to always
hold a valid passport including, if required, a residence permit.
Should you need any further information do not hesitate to
contact your superior.
Leisure Time on Board
This resting period is important for you – enjoy it.
As you know, however, not all your colleagues may be ready
to celebrate, so act with consideration (no loud music,
excessive noise etc.). Apart from your cabin, you may spend
your free time in the crew mess and on the crew deck. Please
leave the crew mess in the same condition you would wish
to find it!
Luggage Control
The management reserves the right to check the crew’s
luggage at disembarkation / end of season.
M
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Makeup / Jewelry / Piercings
While on duty, female employees are only to wear discreet
make-up (a restrained application, no intense colors). Please
use jewellery only very sparingly. Extra-long, «artificial»
fingernails and colored nail polish are not desired. Noticeable
piercings are not permitted.
Mail
To receive letters, please provide your family members with
the following mail addresses:
For ships sailing in Holland, Belgium and Germany:
Köln Düsseldorfer Deutsche Rheinschiffahrt AG
For «ship name»
Mr. / Ms. «last name – first name»
Frankenwerft 35
DE-50667 Köln

For ships sailing from Germany to the Danube Delta:
For «ship name»
Mr. / Ms. «last name – first name»
c / o Brigitte Kronawitter
Ziegeleiweg 7
DE-94107 Untergriesbach / Ziering
Mail for the MS Maribelle can be sent to the following address:
AGIS sas
For «ship name»
Mr. / Ms. «last name – first name»
7 place Jules Guesde
F-69007 Lyon
You can post your letters and other mail when you are allowed
to leave the ship. In urgent cases please contact the
hotel manager.
Media
If you are ever approached by the media (newspaper, radio,
TV, internet…) in relation to your workplace, please follow
these rules:
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:: NEVER make any statements to the media
:: The only possible answer is: «I am sorry, I have no comment.
Please contact the hotel manager».
Mobile Phones
It is prohibited to use mobile phones and mp3-players while
at work.
N
Name Badge / Tie pin
You will receive a personal name badge from G&P. Please
wear your name badge over your left breast pocket at all
times. If you lose your name badge, please inform your superior
immediately. You are to return your badge at the end
of your employment. Male personnel in service and the bar as
well as at the reception will also receive a tie pin.

P
Passenger Rooms / Public Rooms
The hotel manager and the department heads may also visit
the bar after work provided they wear their uniforms. Contact
with the customers is allowed and desirable. The entire hotel
management crew is aware of the fact that they represent
G&P at all times and are expected to conduct themselves accordingly.
The rule is:
:: Strictly moderate alcohol consumption
:: Should the bar be particularly busy, the management crew
is urged to help out. Only after guests have been tended to
should they be served.
It is absolutely forbidden to spend leisure time in the guest
area (such as cabins, bar, lobby, reception etc.). Please only
use staff toilets. The use of public toilets is not permitted.
Personal Conduct
Being a staff member, you play an essential role in the successful
operation of our companies. The way you conduct
yourself, dress or approach guests is the way our companies
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are perceived. Flawless manners / conduct and our constant
readiness to serve generate ADDED VALUE for our partner
companies. While working in the guest area, please make sure:
:: Not to use mobile phones
:: Not to smoke
:: Not to chew chewing gum
:: Not to eat or drink
:: Not to talk loudly / swear
Prevention of Duty
You must immediately inform your superior in case of illness
or unforeseen prevention from duty. They will decide with
you how to proceed further.
Public Announcements on Board
Please be sure to listen closely to all public announcements
on board to ensure that you are always informed of the latest
developments.

R
Relationships on Board
The members of the management on board the ships are
aware of the G&P policy regarding asymmetrical relationships.
Any such relationship is always regarded as an abuse
of a supervisor relationship and will lead to an immediate dismissal
– the only exception to this is when G&P is immediately
and officially informed about this relationship beforehand.
Relationships with our guests
The team members are encouraged to entertain a personalized
service. Nonetheless, fraternization is strictly forbidden (e. g.
invitations to the home of our guests, meal invitations etc.).
Violation of this will lead into immediate dismissal of the crew
member.
S
Safety Drills
Every staff member on board is obligated to take part in
all safety drills and test alarms conducted by the captain as
seriously and conscientiously as if it were a real emergency.
Safety Principles
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Safety is among the most important principles on all of our
ships. Each and every staff member is to help ensure the utmost
in safety on board. All legal regulations and guidelines are to be
complied with in full. You will find these in the booklet called
«Safety Instructions» of Premicon AG. Moreover, all additional
instructions and rules for the prevention of accidents as stipulated
by the ship owner, the captain and the hotel manager as
well as special safety provisions are to be observed in full.
Sanitation Pocket Booklet
All crew members will receive a personal sanitation pocket
booklet on their day of entry that should be kept on their
workplace. The booklet must be returned on their leaving
day. Lost sanitation pocket booklets will be charged at EUR
15.00
Sending E-Mails
It is possible to send e-mail under urgent circumstances. Please
contact the hotel manager.

Shopping
Crew members can shop at the Board Shop at a discount of
10 per cent. This does not apply to the drugstore and tobacco
products. It is not allowed to sell on board goods from the
Shop or any other store-bought or home-made goods such as
watches, jewelry etc. Staff members not complying with this
order will be dismissed immediately.
Sleeping Hours
On the ship «Sleeping hours» generally begin at midnight. Of
course this does not apply to those members of the crew who
are on duty or stand-by duty.
Smuggling
The illegal transport of drugs, weapons, cigarettes, antiques
etc., across any border is strictly prohibited. Failure to obey
this rule will result in immediate dismissal.
Social Networks
Our crew are not allowed to create any groups with reference
to G&P / any ship names / any clients on any social network
sites, such as Facebook etc. It is forbidden to publish any internal
information / photos of crew parties etc on any digital
platform. Always be aware of your appearance on the net.
27
Whatever you reveal / write / publish will be perceived as your
identity and personality by your readers. We expect the same
respectful behaviour towards your fellow crew members online
as face-to-face. Non-compliance can lead to sanctions.
Sustainability
The conservation of the environment as well as sustainability
in daily life is an important concern for the G&P Group. We
ensure responsible use of resources and assume social responsibility.
T
Tattoos
Obvious tattoos must be covered up. For example if you have
a tattoo on your lower arm you will have to wear long-sleeve
shirts at all times. Please mention this when your uniform is
issued. For any clarification regarding tattoos please contact
the hotel manager.

Telephone
All crew cabins are equipped with a telephone. Since only a
few telephone lines are available however, the telephones are
only activated in urgent cases. We therefore ask you to use
your own mobile phone (see section «Mobile Phones»).
Tolerance
Living together on a ship for several months requires a high
degree of TOLERANCE and mutual RESPECT. Please bear this
fact in mind.
TV
The ship is equipped with a satellite system so that you can
receive several channels without problems. Short-term disruptions
of reception may occur when the ship passes under
bridges or through locks. Always keep your TV set at a moderate
volume level.
U
28
Uniform
Please read the relevant sections in your employment contract
and the information leaflet carefully. As concerns wearing
your uniform, read the sections «Hygiene,» «Clothing / Underwear,»
and «Name Badge / Tiepin».
V
Valuables
Please read the section «Cabin».
W
Waste
G&P adheres to a precise concept of waste separation. For
the crew, this means that waste is to be sorted into glass,
left-over food, residual waste etc. and taken to the waste disposal
facility.

Work Schedule
Your work schedule will be duly announced to you by your
superior.
For the sake of simplicity and readability, we have used the
male form in this text. It is self-evident that our female employees
are also meant.
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Notes 30